Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11680624August 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinder#2, causing damages to the engine block. The contact was provided with an estimate for a new engine. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680680August 14, 2025
ENGINE
The check engine light came on in my 2017 Ford Escape, and a diagnostic scan revealed a C4 misfire code. My local mechanic replaced all the spark plugs, which turned off the check engine light. However, the diagnostic test still indicated a misfire. The car ran fine for three days, but on the fourth day, when I started it, white smoke came from both exhaust pipes for about two to three minutes, and the engine idled roughly. I didn’t drive the vehicle, but a few days later, upon starting it again, I immediately received a high engine temperature warning. I had the vehicle towed to the mechanic, who diagnosed a blown head gasket and possibly cracked cylinder heads. The vehicle has 108,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680297August 13, 2025
ENGINE
My vehicle recently generated engine codes p0302 and p0304. Taken to the dealer for a diagnostic which indicated water intrusion into cylinders. Ford has issued a TSB indicating this is a known defect for this style engine due to modifications to increase cooling led to failures in the engine block where water can enter the cylinders, which can cause acceleration issues, misfires, and engine failure potentially leading to danger while driving. No recall currently exists for the 2.0l version of this engine, although the 1.6l version of the ecoboost engine has been recalled for the exact same design defects. Problem affects multiple versions / displacements of the ecoboost engine and multiple class action lawsuits are in progress for the 2.0l engine. Please upgrade this issue to a recall as you did with the 1.6l version of this engine. The engine can be made available for inspection in the very near future. I will need to use the car as a trade in to get a working vehicle in the coming 1-2 weeks. thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680349August 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, stalled, and hesitated while accelerating. Additionally, on several occasions, the vehicle failed to immediately start. The vehicle was towed to the local mechanic, who diagnosed the vehicle and became aware that there was an odor of fuel on the spark plugs, due to a faulty fuel pump. The fuel pump was replaced, but the failure later reoccurred. The vehicle was taken to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The contact stated that the fuel pump had been replaced three times. The manufacturer was not yet contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680060August 12, 2025
ENGINE AND ENGINE COOLING
The contact’s friend owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The engine idled roughly, and there was white smoke coming from the exhaust pipe. The contact, an independent mechanic, diagnosed the vehicle and discovered that cylinder #1 had a blown head gasket. The contact determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's friend to report the failure to the NHTSA Hotline. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680170August 12, 2025
ENGINE
Our 2017 Ford Escape SE FWD 1.5L Ecoboost overheated on two separate occasions, on the second occasion the car also began to shake, and we took it to Pep Boys for evaluation. After the diagnostics were done, they told us it had to go to the dealership because it was serious and they could not handle this repair. We took it to the Ford dealership in Wesley Chapel, Florida, where we bought the car in 2017 and have been bringing it in for most necessary service. After being at the dealership for three days, we got called that the coolant has leak into the engine and we need a new engine block at the cost of over $13,000. We are unable to pay this and I’m currently attempting to figure out how to fix this car and make it drivable again without costing a fortune. They said there were no other fixes. This evaluation from the dealership took place on Monday, August 11, 2025. The car is not safe to drive and we are suddenly out of a vehicle due to this leakage from the coolant into the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680279August 12, 2025
ENGINE
I recently took my car to the dealership due to a check engine light. The troubleshooting discovered that there is coolant in the combustion chamber and will now require a new engine. My car has ~76K miles so it's disheartening to know that a new engine is needed. I've read that this is a known problem with Ford escape engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679793August 11, 2025
ENGINE, POWER TRAIN
My 2017 Ford Escape began leaking transmission fluid in May of 2025. I had it assessed at my local engine and transmission exchange shop and they found that the leaking was coming from the font main seal and the front pump bushing of the transmission was damaged. The only fix to ensure that this issue would not happen again was to put a different transmission in the car, because this model was so prone to have this issue. I spent the money to have a new transmission installed and the car worked well. Two months later, however, the car began having episodes of not starting, or the engine completely shutting down, no matter where I was on the road. When this occurred, a messaged popped up on the dash counsel stating "Engine Fault, Service Now." I had the car looked at at the same car shop and they found the engine now had an issue. A head gasket was damaged allowing coolant to enter the piston cylinders, fluid locking the engine and shutting down the car. Like the transmission, the only repair is to replace the engine with a new model due to the original model being so prone to this issue. Ford does have a warranty for these issues for a model that is less than 7 years old and less than 84,000 miles. I purchased this vehicle preowned and already outside of that warranty date, therefore these expensive fixes are not covered. The dealership did not report these issue or recalls when selling us the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679773August 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, there was a misfire coming from the engine intermittently while depressing the accelerator pedal. The failure persisted and the check engine warning light illuminated. The vehicle was taken to the dealer on two separate occasions. On the first occasion, the check engine warning light was reset but the failure returned. On the second occasion, the spark plugs were replaced; however, the check engine warning light returned a month later. The vehicle was then taken to an independent mechanic who discovered coolant intrusion into cylinder #3, resulting in engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679776August 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact NHTSA Hotline to report the failure. The failure mileage was approximately 67,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679265August 8, 2025
VISIBILITY, STRUCTURE
The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced paint chipping on the roof of the vehicle near the front windshield causing a visibility and safety concern for the driver. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679402August 8, 2025
ENGINE
I was told the head gasket was leaking coolant fluid into the engine and the engine needs to be replaced. I have only driven 37,000 miles on it, always treated on time and only in Ford dealerships. I found out Ford knew about that problem and did not issue a recall or extend the warranty on that issue. I was quoted $14,000 to replace the engine, which is roughly the value of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679033August 7, 2025
ENGINE, UNKNOWN OR OTHER
My check engine light came on and my mechanic found codes P0300 and P0316 for engine misfires. Upon further inspection, they found coolant leaking onto cylinders, which they deemed could be a failed head gasket, cracked cylinder blocks, or a cracked engine block, which does include a warranty extension for this. They referred me to the dealership because this is a documented common problem, but the dealership is saying that there are no extended coverages pertaining to that on my car. My vehicle is available upon request and there were no symptoms prior to the failure. It seemed to happen out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679155August 7, 2025
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abnormal odor inside the cabin. Additionally, the contact stated that the A/C system and heating system became inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 137,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678758August 6, 2025
ENGINE
Engine light illuminating due to a known issue by Ford due to coolant leaking into the engine. Could potentially lead to fire within the engine. Ford has confirmed although they are aware of the issues, there are no recalls to fix the issue and we must pay for it on our own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678770August 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle occasionally failed to start after several attempts. In addition, the engine overheated with the "High Engine Temperature - Stop Safely" message displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided a fee for the vehicle to be diagnosed and inspected. The vehicle was taken to an independent mechanic and mechanic determined there was coolant intrusion into the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678797August 6, 2025
ENGINE
The engine has a coolant leak into cylinder number 2 causing a misfire which was diagnosed by an auto repair business. The vehicle has 39,960 miles on it and Ford is saying that it would require a new engine at my cost of $8,000. Not acceptable with a known issue with this engine. I am scared to drive it due to this as this is supposed to be an issue that could leave me and my family stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678834August 6, 2025
ENGINE
I am reporting a serious engine and reoccurring defect in my 2017 Ford Escape (1.5L EcoBoost), which poses a safety risk due to recurring cylinder misfire and engine failure.This issue aligns with Ford's known TSBs 19-2346 and 22-2134, and DTCs P0302 (Cylinder 2 Misfire) and P0316 (Misfire on Startup). This defect presents clear safety concerns, including rough idling, loss of power, increased emissions, stalling in traffic, is unsafe to drive, and potential risk of other mechanical failures with continued use without repair. In 2022, at approx. 83,747 miles, the engine was replaced by Bill Currie Ford under a recall related to cylinder 3 head failure. Now, less than 37,000 miles later on the replacement engine, the exact same issue has returned, with identical fault codes and driveability concerns. Despite this being a known and documented defect across the EcoBoost engines and replacement engines, Ford and the servicing dealership, Bill Currie Ford, refuse to cover the cost of another repair, claiming no further responsibility. Of note, the vehicle was habitually serviced there and the defective engine was installed by them. Multiple reports suggest this issue continues even after engine replacement, raising concerns about the long-term effectiveness of the recall and it actually being "fixed" with the replacement engines. I have contacted Ford Motor Company and the dealership directly to escalate the issue, but I have been denied resolution. I am now urging the NHTSA to: - Investigate the long-term safety and effectiveness of repairs done under the TSBs and related recalls. - Determine if replacement engines are also defective. - Consider expanding or reissuing a recall campaign for affected vehicles. - Ensure owners are not left with recurring failures at their own expense. - Assistance in helping me get my engine replaced by Ford, at their expense. Thank you for your attention to this safety matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678888August 6, 2025
ENGINE
Engine block/head gasket failed prematurely (approximately 75,000 miles) allowing engine coolant to enter the cylinder leading to engine failure/replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678727August 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion. Upon further investigation, the contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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