Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11686914September 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686657September 11, 2025
ENGINE
1-The piston of cylinder 1 exploded due to the coolant leak in the engine (. 87000 miles) 2- Regarding the Explosion, it caused a movement to the left and we ended up going the wrong way. 3- Confimed by a mechanical garage center 4- No, we just call FORD to prevent but just said after warranty and this engine doesnt have recall now but few other Ford 2017 with Ecoboost 2.0 had same issue 5- No warning, no heather lamp and no engine motor warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686215September 10, 2025
POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686489September 10, 2025
ENGINE
#2 cylinder is misfiring caused by coolant leaking into engine block. There is a technical service bulletin 22-2322 describing the issue and the recommended repair. To solve the issue the short block & head gasket must be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686027September 9, 2025
ENGINE
My car has been diagnosed by the dealership with a coolant intrusion issue. This is triggered by a "check engine light" warning on my dashboard. The dealership advised me to replaced the whole Engine Block due to some crack or something, thus the coolant intrusion. The amount to pay is $10K++ CAD. Seems this issue is common to Ford Escape car and I believe this is a Ford Mfg. issue. My car is on time regular maintenance twice a year, yet this issue just happening now without prior report from the last maintenance two months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686128September 9, 2025
ENGINE
I bought a used 2017 Ford Escape Titanium in Jan, 2025. The car had no issue at time when bought it. But a few weeks ago, the engine starts to have issue, after the engine starts for a couple minutes, the idle dropped and run rough with the engine check on. The fault code reading P0302, #2 Cylider misfired. I took to auto repair shop for a repair and later got a call from them telling me that Ford built defective engine where #2 and #3 cylinder block wall too thin causing leak air compression in the #2 cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686150September 9, 2025
ENGINE
My 2017 Ford Escape 1.5 Liter has an engine that failed due to antifreeze intrusion as confirmed by a Ford service center, where it is currently located. The vehicle is 8 years old and has approximately 125,000 miles. This problem (engine failure due to antifreeze intrusion) was addressed by Ford Customer Satisfaction Program 21N12, Ford and my dealer stated my vehicle was not part of the program. However it seems to have the same problem as other vehicles that were included. While that program has expired, I bought the vehicle while it would have met the mileage and age requirements. It would seem to me that there are more vehicles that should have been included in the CSP since they are showing symptoms of the same defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685617September 8, 2025
ELECTRICAL SYSTEM
When using automatic start stop I get a message to put in park and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685650September 8, 2025
ENGINE
For the last few months, the vehicle has been to the mechanic for engine running rough and misfire. Each time the cylinders were replaced and on my belief that the issue was finally was solved the vehicle again have the same issue. The mechanics thought that the parts used were defective and replace them. During their test drive the engine blow up. At that point I was informed that the engine needs to be replace and the warranty has expired. I conducted some research and notice I wasn't the only the one that experience this issue. The thing that got me upset is that FORD is aware of the issue for a long time and nothing has been done. This issue if you decided to investigate has been going for more than 10yrs. Unfortunately, I have to swallow that expense. Hoping you follow thru so this issue will not happen to another consumer, Thanks for help in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685735September 8, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle stalled and jerked while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685568September 7, 2025
ENGINE
My engine is internally leaking coolant. I consistently smell a sweet smell. I consistently have a service engine soon light on and it has a P0301 code. My car is only at 63,450 miles. My mechanic informs me the rememdy requires a complete long block replacement.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685186September 5, 2025
ENGINE
Flaw in the design of cooling of the gaskets. Coolant incursion because the wall built to thin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685244September 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking with the check engine warning light illuminated. The vehicle was taken to the dealer, who detected a burning odor while the vehicle was parked. The vehicle was diagnosed with a cracked engine block and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685273September 5, 2025
ENGINE
Previously reported coolant leaking into cylinder 1. Ford knows of this issue, there is a technical service bulletin addressing it (attached), but Ford refuses to take responsibility for it or pay for repairs. I was driving my car when backfires started and then engine stopped. Could not get engine restarted and pushed car out of traffic lane. Car towed to mechanic and now entire engine needs to be replaced at a cost of approx $7000. Again, Ford refuses to pay for repair. This is a recurring problem with Ecoboost engines that Ford should repair. I am requesting a recall on all Ford Ecoboost Engines with more than 70,000 miles to assess coolant leaks and to replace engine if leak is found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684994September 4, 2025
ENGINE
Check Engine light came on at approx 93,000 miles. Diagnosed as needing tune up. After dealer replaced spark plugs, check engine light came on again. Took it back and they told me coolant was in the #2 cylinder. They replaced spark plug, but couldn't tell me why coolant was in cylinder. Check engine light came on again, and then they told me it would be an $8600 cylinder block assembly replacement. It is available for inspection. Ford dealership confirmed problem. Found out this is a known issue with 2017 Ford Escapes with EcoBoost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685029September 4, 2025
ENGINE
Engine warming light came on, codes P0301 and P0316. Brought the vehicle into a Ford dealership and was told it is coolant leaking into the engine, and has been a very common problem, and even had a Customer Satisfaction program that existed for it that is now expired. (CS21N12). Was told engine needs to be completely replaced at a cost of $9,275.50 (estimate attached). The engine can fail, which is a safety issue to being with. Upon research online, many others have had this issue, insomuch that Ford replaced engines for free through November 2022 under 21N12. I, along with many others, were unaware of this issue until our cars hit 60,000 or more miles. I purchased the car used with 14,000 miles on it, and never received a letter from Ford about this potential issue. This should be a recall. It should not cost me over $9,000 to fix. Ford knows of the issue and refuses to remain responsible for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685091September 4, 2025
TIRES:TREAD/BELT, TIRES
This happened to all of my tires that were not even 3 years old yet. I purchased my used vehicle from Anderson Nissan in Lake Havasu City AZ a year and a half ago. The Scorpion Perilli Tires 235 45/R19 on my vehicle seemed to be like new. Starting in December is when I started to have problems my low tire pressure light came on and I took it to America Tire Company in Cathedral City CA and they put air in the tires told me if i had any issues with the tires to bring it back. I had to return several times 8 times regarding the low tire pressure. There was a small leak between the tire and rim when they submerged the tire in the water and it took me the customer to find the problem. I thought they had fixed the issue. January 2025 came around had issues again then I took it back in they found a nail in it. They put a patch on it. I had to take it back 8 more times after that. Leading up to [XXX] my low tire pressure light came on again pulled in they put air in my tires. Last month in August I had to take it back in for the low tire pressure light which was a Saturday made the appt for Monday and they had to replace my tire due to they could not fix it. It had a small hole next to the patch and had another screw it. When I got home I had taken pictures of all my tires and noticed they had splits in all the grooves all the way around the tire and the middle of the tread of tires. The were manufactured defect tires and I had to take my car back to America Tire Company to have them all replaced. They told me that if the tires are not safe we do not let you leave the store. They let me leave the store on the tires that look like that. I travel from CA to AZ and I did not feel safe. No lawyer will take the case if you have not been injured or in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684686September 3, 2025
ENGINE
We were going down the road and my car started shaking within the engine area, pull over and it felt like my car was going to stall out, but it still ran very roughly. Took it to a service mechanic and they said it was a blown engine, due to coolant getting into engine. A engine light did come on at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684403September 2, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cracked cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had occurred immediately after a tune-up was performed by the dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 88,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684456September 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 45 MPH with her partner, the check engine warning light illuminated. The contact stated that she and her partner became worried. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the lower engine block, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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