Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11400227March 10, 2021
STRUCTURE:BODY
HAVE A 2017 FORD ESCAPE AND NOTICED THE PAINT WAS PEELING AROUND THE WINDSHIELD.AFTER INVESTIGATING THERE ARE SEVERAL COMPLAINTS FOR THE EXACT SAME THING.FORD WILL NOT TAKE RESPONSIBILITY FOR THIS BECAUSE IT'S SAFETY ISSUE,SO THEY WON'T RECALL IT.I HAVE ONLY HAD MY CAR A YEAR THIS MONTH IT SEEMS ALSO TO HAPPEN TO FORD ESCAPES THAT ARE WHITE OR BLUE IN COLOR.PAINT ON A VEHICLE SHOULD LAST FOR THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400265March 10, 2021
WHEELS
ROTATING TIRES FOR ROUTINE MAINTENANCE. SOME OF THE LUG NUTS DEFORMED AND WONT ACCEPT A WRENCH . THEY ARE ALL DIFFICULT TO REMOVE. AND ALL OF THEM GET STUCK IN THE SOCKET AND ARE VERY DIFFICULT TO REMOVE FROM THE SOCKET WRENCH. IT IS IMPOSSIBLE TO CHANGE THE TIRES. THE PICTURE SHOWS THE DEFORMED LUG NUT. IT WAS DEFORMED BY SIMPLY REMOVING THE NUT WITH GOOD FITTING HIGH QUALITY TOOLS. THE LUG NUTS DO NOT EVEN FIT THE WRENCH THAT IS PROVIDED IN THE CAR FOR CHANGING FLATS . IT WILL TAKE SPECIAL TOOLS TO REMOVE ALL THE LUG NUTS. THIS IS CLEARLY NOT ACCEPTABLE . IT IS VERY DANGEROUS. LUCKILY WAS BEING DONE AT HOME AND NOT LEAVING ANYONE STRANDED. A TOW TRUCK DRIVER WOULD NOT BE ABLE TO HELP OTHER THAN TOW THE WHOLE VEHICLE FOR A SIMPLE FLAT TIRE, AT GREAT EXPENSE. AND IT MIGHT NOT BE ABLE TO BE TOWED. IT MAY NEED TO BE PULLED ONTO A FLATBED TYPE OF TOW TRUCK AND BE CARRIED INSTEAD OF TOWED IN THE USUAL MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400041March 9, 2021
AIR BAGS
I WAS STRUCK ON THE DRIVERS SIDE FRONT TIRE/BUMPER AREA BY A CAR EST AT 30MPH WHILE I WAS GOING LESS THAN 10MPH. AIR BAGS DID NOT DEPLOY ANYWHERE ON MY VEHICLE AND MY CAR IS TOTALED. BRAND NEW ENGINE PUT IN APPROX 1000MILES AGO AND WONDERING IF SENSORS GOT THROWN OFF? TOW DRIVER, POLICE AND TOW LOT COULDN'T BELIEVE NO AIRBAG DEPLOYMENT AS I WAS SHOCKED AS WELL.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11399685March 8, 2021
ENGINE
WHILE DRIVING THE ENGINE STARTED MISFIRING FOR APPROXIMATELY 30 SECONDS. THE CAR SHOOK VIOLENTLY AND THEN WENT BACK TO RUNNING NORMAL. I DROVE TO MY FORD DEALER AND LLEFT THE CAR FOR DIAGNOSIS. I WAS CALLED A FEW DAYS LATER AND TOLD COOLANT HAD SEEPED INTO THE #1PISTON. THE REPAIR WOULD BE TO REPLACE THE ENGINE. I DO ALL SERVICE AT FORD. THE CAR ONLY HAD 67K MILES. IT IS ONLY 4.5 YEARS OLD AND NEEDS A NEW ENGINE. FORD TOLD ME THIS IS A KNOW ISSUE FOR FORD AND THE READING I HAVE DONE SHOWS IT HAS BEEN GOING ON FOR A NUMBER OF YEARS. I AM ANGRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399859March 8, 2021
UNKNOWN OR OTHER
THE PAINT IS PEELING OFF AROUND THE WINDOW DOWN TO THE METAL IT ONLY HAS 50000 MILES ON IT I HAVE READ ABOUT 165 COMPLAINTS ON THE 2017FORD ESCAPE WITH THE EXACT SAME PROBLEM THERE DEFINITELY SHOULD BE A RECALL ON THIS I WANT THIS FIX NOW. S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399631March 7, 2021
ENGINE
ON AND OFF FOR THE PAST YEAR, MY VEHICLE HAS FAILED TO AUTO-RESTART AFTER AUTO-STOPPING. WHEN WORKING PROPERLY, THE FEATURE AUTOMATICALLY SHUTS OFF THE ENGINE WHEN STOPPED (LIKE AT RED LIGHT) AND THEN RESTARTS WHEN YOU LIFT YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN. THE ISSUE IS THAT THE CAR DOES NOT RESTART. SOMETIMES IT FAILS TO RESTART WITHOUT WARNING, OTHER TIMES IT DISPLAYS A MESSAGE THAT SAYS 'SHIFT TO PARK TO RESTART ENGINE'. THIS IS OBVIOUSLY DANGEROUS WHEN IN STOP-AND-GO TRAFFIC ON A HIGHWAY OR AT AN INTERSECTION, AS THE CAR WILL LITERALLY TURN OFF AND NEED TO BE SHIFTED INTO PARK TO BE RESTARTED. TODAY IT DID THIS AT ALMOST EVERY INTERSECTION WE STOPPED AT. OUR BATTERY WAS RECENTLY REPLACED, ALTERNATOR AND CHARGING SYSTEM ALL CHECKED AND NO ISSUES. APPARENTLY THIS IS A RECOGNIZED ISSUE BY FORD, ALTHOUGH THERE DOES NOT SEEM TO BE A FIX AS OF NOW. FORD HAS RECOGNIZED THIS ISSUE AS SSM 47043 (ATTACHED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399002March 3, 2021
SEAT BELTS
VEHICLE IS ONLY FOUR YEARS OLD AND DRIVERS SIDE SEAT BELT RETRACTS SLOWLY. I ALSO OWN A 2010 FORD ESCAPE WITH THE SAME PROBLEM. THE SEAT BELT ENDS UP GETTING SLAMMED IN THE DOOR WHICH I AM SURE IS EVENTUALLY GOING TO COMPROMISE THE INTEGRITY OF THE BELT. THIS HAS BEEN GOING ON FOR A FEW MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397424February 22, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT'S WIFE OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PUSHED THE VEHICLE OUT OF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION NOW MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CAVENDER FORD (4860 INTERSTATE 10 FRONTAGE RD, COLUMBUS, TX 78934, (855)874-2232) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395962February 12, 2021
STRUCTURE:BODY
THE PAINT IS PEELING NEXT TO THE WINDSHIELD ON DRIVER'S SIDE POST A. THE PAINT IS NOT EVEN STICKING TO THE VEHICLE IN THIS AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395850February 11, 2021
POWER TRAIN
36,000 MILES AND COOLANT LEAKED INTO ENGINE. DEALERSHIP TOLD ME THEY HAVE TO REPLACE THE LONG BLOCK, BASICALLY REPLACE THE ENGINE. IT'S BEEN A MONTH NOW AND NO WORK HAS BEEN STARTED. THIS ENGINE LEAK ISSUE ON THE FORD ECOBOOST 1.5L ENGINE HAS BEEN KNOWN TO FORD MOTOR CO. SINCE AT LEAST 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395209February 8, 2021
POWER TRAIN
TRANSMISSION WENT WITH ONLY 93,000 MILES ON VEHICLE. WHEN DRIVING IT WAS HESITANT TO GO WHEN I WAS STOPPED AT A RED LIGHT. I WAS ALMOST REAR ENDED BECAUSE OF IT. CAR DIDN'T WANT TO GO IN REVERSE. THANKFULLY I WAS ABLE TO MAKE IT TO MECHANIC JUST IN TIME BEFORE CAR WAS TOTALLY OUT OF COMMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394963February 6, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394972February 6, 2021
SERVICE BRAKES
NOTICED ONE OF THE TWO SCREWS THAT ATTACHES THE BRAKE FLUID RESERVOIR WAS MISSING. THE OTHER SCREW WAS ABOUT TO FALL OUT AND THE RESERVOIR WAS LEANING SUCH THAT SOME OF THE BRAKE FLUID HAD LEAKED OUT THE CAP. IF THE OTHER SCREW HAD FALLEN OUT THIS COULD PRESENT A VERY HAZARDOUS CONDITION. 2017 FORD ESCAPE, V6 ENGINE WITH 25523 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395014February 6, 2021
STRUCTURE:BODY
THE DOOR PANELS SEPARATE FROM THE DOOR METAL FRAME DUE TO POOR CLIPS OR FASTENERS USED AT TIME OF MANUFACTURE. TWO DOORS ON MY VEHICLE CAN BE IMPOSSIBLE TO OPEN. FORD DEALER INSISTS NO PROBLEM -- I DAMAGED DOORS AND THEREFOR 600$ PER DOOR TO FIX. I GO ON INTERNET AND SEE MANY MANY OTHERS HAVEING EXACT SAME ISSUE. BOTH DOORS STARTED EXHIBITING THIS ON DRIVER SIDE ABOUT A MONTH APART.. IF THE CAR CAUGHT FIRE OR I COULD A DANGEROUS COLLISION WAS IMMINENT WHILE PARKED, I COULD NOT GET OUT IN TIME. ALSO IF AN ACCIDENT OCCURRED, I COULD NOT EXIT IN A TIMELY FASHION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390941February 1, 2021
SERVICE BRAKES
THE RIGHT REAR BRAKE MAKES A CLUNKING NOISE AND ALSO THE LEFT FRONT BRAKE MAKES THE SAME NOISE.WHEN TAKING OFF BY BACKING OUT OR PULLING OUT AND APPLYING THE BRAKES IT MAKES A CLUNKING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390657January 29, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE BEGAN TO COME OUT THE REAR END OF THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PROCEEDED TO DRIVE AT A LOW-SPEED. THE CONTACT STATED THAT APPROXIMATELY 25 MINUTES LATER THE VEHICLE SHUTOFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN EXCESS AMOUNT OF OIL IN THE CYLINDERS OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO MIKE NAUGHTON FORD, INC. (150 S HAVANA ST, AURORA, CO 80012; (720) 712-0678) WHO HAD COMPLETED A PREVIOUS RECALL ON THE VEHICLE. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIR, A WARNING LIGHT INDICATING A MISFIRE HAD ILLUMINATED. THE CONTACT CHANGED THE SPARK PLUGS ON THE VEHICLE CAUSING THE WARNING LIGHT TO NO LONGER BE ILLUMINATED. THE CONTACT STATED THAT APPROXIMATELY 3-4 DAYS LATER WHILE STARTING THE VEHICLE FROM A COLD START, SHE NOTICED THE VEHICLE EMITTING WHITE SMOKE AGAIN. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT OIL HAD GOTTEN INTO THE COOLANT AND IN CYLINDER NUMBER 1 AND NUMBER 2. THE VEHICLE WAS REPAIRED ON 02/12/21 . THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11390083January 26, 2021
ELECTRICAL SYSTEM
WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388844January 19, 2021
STEERING
CAR STEERING COMPLETELY STOPPED WHILE DRIVING ON HIGHWAY. COULD STILL MOVE. COULD NOT STEER CAR. VERY UNSAFE. CAN CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387631January 11, 2021
ENGINE
MY VEHICLE BEGAN TELLING ME IT WAS OVERHEATING AS SOON AS I WOULD TURN IT ON IN THE MORNING(12+ HOURS AFTER NOT BEING DRIVEN) AND BEGAN SHAKING. I WOULD TURN OFF/ON THE VEHICLE AND THE ENGINE LIGHT WOULD APPEAR AND DISAPPEAR THROUGHOUT THE DAY BUT DROVE FINE. EVENTUALLY THE ISSUE BEGAN WHEN I WAS PHYSICALLY DRIVING THE VEHICLE, LEADING ME TO PULL OVER IN A NEIGHBORHOOD TO HAVE IT TOWED. FORD DEALERSHIP LOOKED AT MY VEHICLE AND INFORMED ME THAT THE COOLANT HAD LEAKED INTO MY CYLINDER HEADS(1.5L ENGINE). THEY QUOTED ME AN ESTIMATE OF $6K TO REPLACE MY ENTIRE TRANSMISSION. I HAVE NOT YET MADE THE DECISION TO GO AHEAD WITH THE REPAIR AS I AM WEIGHING MY OPTIONS. I HAVE ONLY HAD MY VEHICLE FOR 2.5 YEARS WITH ZERO ISSUES. BOUGHT AT AROUND 40K MILES AND TRANSMISSION WENT OUT AT AROUND 82K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385636December 30, 2020
STRUCTURE:BODY
PAINT PEELING FROM THE WINDSHIELD PILLAR ON THE DRIVER'S SIDE. PAINT PEELED OFF IN A 6" X 1" FLAKE. THIS SEEMS TO BE A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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