Ford Edge Service Bulletins (2016)
208 manufacturer communications on file.
- April 19, 2018•Document ID: 10137141Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 47251
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. To correct this concern, reconfigure the front controls interface module (FCIM) using As-Built Programming. Make sure you are connected to the internet when entering module programming to obtain the latest data. If the concern is still present, refer to Workshop Manual (WSM), Section 501-10A for the directed self-test for the FCIM. For claiming, use causal part 18842 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (7)Associated Documents - April 13, 2018•Document ID: 10137134Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 47235
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016 Edge/MKX vehicles may exhibit an illuminated adaptive/active steering fault message in the instrument panel cluster (IPC) message center with diagnostic trouble codes (DTCs) U3000, C2003, B137F, B1380, U210A, and U2000 stored in the SECM. If these DTCs are present, replace the SECM. Use causal part 3600 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - April 11, 2018•Document ID: 10137131Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47230
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (59)2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKZ2014 Ford Edge2014 Ford Explorer2014 Ford Flex2014 Ford Taurus2014 Lincoln MKS+ 39 moreAssociated Documents - April 4, 2018•Document ID: 10137126Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 47211
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (36)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge+ 16 moreAssociated Documents - March 30, 2018•Document ID: 10137115Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47204
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If the coolant pressure drops 27.57 kPa (4psi), remove the spark plugs and inspect for coolant in the cylinders. If coolant is found in any of the cylinders, replace the engine long block assembly. Follow normal prior approval process for your Dealership. However, follow the diagnostic repair procedure in this article to determine correct repair. For claiming, use causal part 6006 and applicable labor operations in Section 6 of the SLTS Manual.
Associated Products (20)2018 Ford Edge2018 Ford Escape2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape2015 Ford Fusion2015 Lincoln MKC2015 Lincoln MKZAssociated Documents - March 30, 2018•Document ID: 10137113Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47201
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape+ 214 moreAssociated Documents - March 22, 2018•Document ID: 10137076Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB18-2097
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2016-2017 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated MIL with DTC P0036 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Associated Products (2)Associated Documents - March 21, 2018•Document ID: 10137102Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47171
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer+ 30 moreAssociated Documents - March 19, 2018•Document ID: 10137100Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47167
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (48)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC+ 28 moreAssociated Documents - February 19, 2018•Document ID: 10136580Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- TSB18-2057
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur or exhaust odors are entering the vehicle cabin. This concern may be more pronounced after hard acceleration, driving in hilly conditions and/or towing a trailer. Whether and to what extent any occupant of these vehicles experiences the exhaust odor will be affected by driving habits, weather, and individual sensitivities. Follow the Service Procedure steps to correct the condition.
Associated Products (7)Associated Documents - February 15, 2018•Document ID: 10136579Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- TSB18-2055
- Date Added:
- May 14, 2018
- Manufacturer:
- LINCOLN
SummarySome 2015-2017 Edge vehicles built on or before 10-Aug-2017 and 2016-2018 MKX vehicles built on or before 15-Dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or closing when a rear door is slammed shut, or the rear fascia is contacted such as kneeling or resting a foot on the fascia while the key is present. Follow the Service Procedure steps to correct the condition.
Associated Products (6)Associated Documents - February 14, 2018•Document ID: 10136597Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47080
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
Summary2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 179 moreAssociated Documents - February 9, 2018•Document ID: 10136592Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM 47070
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummaryWhen connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (39)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford F-4502017 Ford F-5502017 Ford Fusion2017 Ford Mustang2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX+ 19 moreAssociated Documents - February 2, 2018•Document ID: 10136575Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TAILGATE
- Mfr Comm. #:
- TSB18-2042
- Date Added:
- May 14, 2018
- Manufacturer:
- LINCOLN
SummarySome 2015-2018 Edge and 2016-2018 MKX vehicles equipped with a power liftgate and built on or before 2-Jan-2018 may exhibit an intermittent bounce back after closing has been commanded. Follow the Service Procedure steps to correct this condition.
Associated Products (7)Associated Documents - January 29, 2018•Document ID: 10140332Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47041
- Date Added:
- June 11, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (40)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 20 moreAssociated Documents - January 29, 2018•Document ID: 10138533Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47041
- Date Added:
- May 29, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (52)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect+ 32 moreAssociated Documents - January 10, 2018•Document ID: 10140323Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- SSM 47009
- Date Added:
- June 11, 2018
- Manufacturer:
- FORD
SummaryThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Associated Products (180)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Taurus2018 Ford Transit2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus+ 160 moreAssociated Documents - January 10, 2018•Document ID: 10138524Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47009
- Date Added:
- May 29, 2018
- Manufacturer:
- FORD
SummaryThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Associated Products (277)2018 Ford C-Max2018 Ford E-3502018 Ford E-4502018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Taurus2018 Ford Transit2017 Ford C-Max2017 Ford E-2502017 Ford E-350+ 257 moreAssociated Documents - January 8, 2018•Document ID: 10140315Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ENGINE
- Mfr Comm. #:
- SSM 47000
- Date Added:
- June 11, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Explorer2016 Ford Fusion+ 14 moreAssociated Documents - January 8, 2018•Document ID: 10138516Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47000
- Date Added:
- May 29, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Explorer2016 Ford Fusion+ 14 moreAssociated Documents