Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11643205February 17, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, SERVICE BRAKES
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs) and my VIN is not one of them. This inefficiency raises serious questions about the reliability of the process. Other safety issues include random indoor reading lights lite up randomly during driving (specially during night) really a concern and they don't turn off. The ADAS feature very premature suddenly disengages features, the scariest of all it resistive braking. I was almost met with an accident. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. I urge you to address these issues promptly and transparently. I hope to see improvements regarding the ADAS system and entire process of the OTA safety recalls. Thank you for your attention to this critical matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643165February 17, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Recall for all water pump and software updates to 2.2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643161February 17, 2025
SERVICE BRAKES, POWER TRAIN, STRUCTURE:BODY
Their are multiple recalls for Fisker Ocean One but none have been serviced and no contacts for recalls and service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643160February 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
too many software issues with so support and very hard to get help with this issues.. even if you find a technician they are ripping the pockets with high fees to fix the repairs and some repairs are getting fixed at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643158February 17, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
AN OTA SOFTWARE UPGRADE WAS ATTEMPTED WITHOUT NOTICE. THE DOWNLOAD WAS INTERUPPTED AND NOT FINISHED. ERROR MESSAGES CONTINUE TO BE DISPLAYED ON THE DASH SCREEN. A FAULT ICON OF A DECLINE IMAGE (NEVER BEEN SCEEN BEFORE) NOW APPEARS AT 18mph AND DISAPPEARS BELOW 18mph. DEGREDATION OF RANGE IS APPARENT. RANGE DECREASES FASTER THAN MILES DRIVEN. ORIGINAL SOFTWARE VERSION 2.0 BECAME 2.2.1. OTA 2.2 NEEDS TOP BE REPEATED DUE TO INTERRUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643154February 17, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was told by the Fisker service center that my vehicle CANNOT receive the required safety recall software updates without also getting a new 12V battery installed. I would like the full cost of the safety recall to be covered including the necessary new battery. Also, I was charged $325 labor to have another recall done - to replace the water pump. Here is a list of safety recalls for this vehicle and my current situation: 24V865000 (Regen Braking OTA-2.2) - cannot be completed on my vehicle without new 12V battery 24V499000 (Water pump) - I was charged $325 to complete the required safety recall 24V466000 (Door Handles) - inspection was not completed, service center asked for additional labor payment, which I refused to make. 24V405000 (Warning Lights OTA-2.1) - cannot be completed without new 12V battery 24V404000 (MCU/VCU Loss of Power OTA-2.1) -cannot be completed without new 12V battery To be clear, my vehicle's battery is fine, it is in normal condition for a 1-year old vehicle. It does not need to be replaced other than to perform the required safety recalls. I would like NHTSA to require the current bankruptcy holder of Fisker's assets to reimburse me for the labor cost of the required safety water pump replacement AND to pay the full cost of the other required safety recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643139February 17, 2025
UNKNOWN OR OTHER
Local service provider can't perform recall work for the amount provided by the Trustee
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643102February 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
24V865000 was supposed to be fixed with an OTA update I received a few weeks ago. The OTA update took 2 separate 48 hour periods to finish so I was without my vehicle for over 4 days for this process but thankfully my car is still operable which can't be said for some others that have gone through this process. I was also informed by a service center that not all of the modules were updated and are not communicating effectively with the rest of the modules, opening me up to potential issues down the line. I'm writing to inform you that the issues this recall was supposed to fix have not been completely fixed and it seems they've opened up different issues from what I've experienced prior to the update. Issues not fixed that were supposed to be: 1-My vehicle does not always engage the brake hold when stopped causing my to roll forward or back depending on the incline of the road. 2-Warning lights are constantly flashing, especially at night or in inclement weather. I just completed an 800 mile round trip where I had warnings every mile or two that certain adas features were failing. For hours I experienced flashing lights and sounds were binging and bonging so frequently that I had to wear noise cancelling headphones and apply electrical tape to my dash to cover the area where all of the alerts were flashing. New issues after the software was installed: 1-My estimated and actual range, charge percent, and energy efficiency are drastically lower than they were before the update. I'm told that many of the other cars on this new software are unable to achieve the stated range except in the most optimal conditions. 2-Near constant fan noise above the rear view mirror at times. It comes and goes at random 24V499000 was also fixed recently but I was out of pocket about $400 for the work. My understanding was that recalls are paid for by the manufacturer. In addition to the money, I was also out 3 days time and had to travel over 400 miles to get the work done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643096February 17, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
NHTSA recall campaign numbers 24V865000, 24V405000 and 24V623000 As a result of a partial OTA SW update, my vehicle has bricked - battery is drained, leaving vehicle inoperable and inaccessible - I cannot even open the door to access the vehicle. I've have my 12v battery plugged in, but is drained beyond chargability and the main HV battery will no longer accept a charge. My vehicle no longer functions, I cannot use it for daily nor even emergency needs. The experience I had following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. I will need to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is supposed to be a free mandated safety recall. Moreover, a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates, approximately 2% to 5% experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts and successful complete updates are only in ~30% of those. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. The limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable - this needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643078February 17, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have not been contacted by the manufacturer for previous mandated safety recalls including an issue with the water coolant pump and the software update to version 2.2 which is supposed to fix a number of software safety issues. With the company bankrupt, I have no idea how I will receive these safety recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643076February 17, 2025
STEERING, UNKNOWN OR OTHER
Steering this car in the snow has proven extremely dangerous. ice on the road causes the Wheels to accelerate to extremely high speeds as they slip and try to gain traction. But this often has a negative effect of losing control of the vehicle. A number of times I have nearly crashed into other vehicles even at very low speeds because of this. In a related issue, regenerative braking in the ice is also extremely dangerous for a similar reason, The vehicle attempts to apply the brakes too hard in slippery conditions which then causes it to start sliding out of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643051February 16, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER, SERVICE BRAKES
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was inoperable for 2 1/2 months, until I located a technician, at my own expense of close to $2900 to fly out, diagnose the problem, and Unbrick the car. The technician was able to get the car running and reinstall most of the software, but the software update damaged the ADAS controller in the vehicle, rendering it in operable. It hastaking me over a month and a half to source a replacement part, and I purchased one at a cost to myself of approximately $400. I still have to go through the process of having a technician recode the module, and install it, at what I think will be a cost of least several hundred more dollars. At this point I am out of pocket nearly $4000 because of the software update which damaged the vehicle. As of yet, I do not know if I will be able to successfully complete the software 2.2 update, which is required to complete / remedy these NHTSA recalls 24V865000 (Regen Braking OTA-2.2) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643034February 16, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary home charger. The day after the vehicle would self shift into park. This happened too many times to count. I shifted into park while I was backing up, when I slowed down, and when stopped in the middle of traffic which became a safety concern. Several near collision misses while backing up made the situation life altering and produced extremely stressful situations arises from the self shift issue. In addition, a few times I could not even get into the vehicle due to key fob to car communication issues. I had to use other transportation. This was corrected, however it still happens from time to even to date. The fact that too many warning lights would flash constantly on the dashboard made it impossible to know what was malfunctioning or what was working in this vehicle. More than ten service tickets were ignored. Some did not seem to even go through when using the fisker app or their official website. There was also a battery drain issue that left me stranded twice I had to call for tow assistance. On 9/20/24 an OTA update was forced through that made the car battery drain an feel like the Fisker it was stalling. I drove in the slow lane made it home, charged my car, but the car had bricked. No one from fisker would answer, I had to find assistance elsewhere. I had to pay out of pocket to fix this, $617.70. In addition to all the current lingering issues, it had a door handle issue from the inside and out. To resolve this, again I had to pay 360 to fix it. Daily now, it dies and states drive motor issues. This car continues to be a safety concern. Help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643032February 16, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Inability to have Recall Work Completed and Fees Being Charged for Recall Work I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. I have purchased a new battery and battery tender to address my vehicle from "bricking" from these OTA updates after reading many 12V have failed during the process. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. As such, I and many others have turned to hiring a mobile technician to manually load the software updates. I have had to also do the same for the water pump recall. I should not have to pay $1700 in travel expenses and $250 more to have the software updated. Also, the $170 reimbursement rate being paid by American Leasing for water pump replacement is below the market rate. The market rate is $250-$260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643030February 16, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Some Issues that my car has: 24V623000 Regenerative breaking is not working correctly. It has delay! 24V499000 Water pump is not working correctly. One time in the freeway, my car lost the drive power. 24V466000 Door handles stuck and failed to open several times. One time in a shopping center, when I got out of the car, all door handles got stuck, and I could not open the doors to help my kid in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643013February 16, 2025
UNKNOWN OR OTHER
I had to pay for labor to perform the recall with NHTSA campaign number 24V499000. The service provider did not have the tool necessary to perform the recall with NHTSA campaign number 24V466000. The next closest provider who might be able to do the door handle recall is 487 miles away, the cost in time or money to either drive the car myself or ship the car to have that recall work done is unreasonable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643012February 16, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
I need software recalled done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643010February 16, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers and they quoted about 300 dollars in cost to get this work done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643008February 16, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Safety issues door handle breaking issues safety noises paid extra money for water pump and fees for door handle modification
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643003February 16, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process.Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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