Dodge Nitro Complaints (2007)

825 consumer complaints on file.

#10282744September 3, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 DODGE NITRO 4X4. THE CONTACT STATED THAT UPON ENTERING A PARKING SPACE SHE EXPERIENCED UNWARRANTED ACCLERATION;THAT CAUSED HER TO CRASH INTO THE FENCE AND TREE. THERE WAS NOT A FLOORMAT/ PEDAL INTERFERENCE NOTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A POLICE REPORT WAS FILED. SHE SUSTAINED MINOR PHYSICAL INJURIES.THE CURRENT AND THE FAILURE MILEAGE WAS 19,000. SHE WILL CONTACT THE MANUFACTURER. UPDATED 10/5/09 *CN UPDATED 10/06/09
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10279618August 6, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2007 NITRO RT AND IT HAS BEEN IN THE SHOP FOR UNCONTROLLED ACCELERATION. THIS WAS THE FIRST TIME THIS HAS OCCURRED. IT HAS BEEN LOOKED AT BY THE DEALERSHIP, CHRYSLER AND AN INDEPENDENT ENGINEER AND THEY CANNOT DIAGNOSE THE PROBLEM. THE INCIDENT OCCURRED ONE MORNING WHEN TRYING TO PARK MY VEHICLE, I WAS ALMOST TO A STOP AND READY TO PUT IT IN PARK WHEN THE ENGINE REVVED AND THE WHEELS SPUN LIKE I HAD STOMPED THE GAS BUT MY FOOT WAS ON THE BRAKE. AT THIS POINT I HAD BOTH FEET ON THE BRAKE AND IT WOULD NOT STOP UNTIL I HIT A FULL SIZE PICKUP AND PUSHED IT INTO ANOTHER VEHICLE. THESE TWO VEHICLES HELD MY VEHICLE AND I WAS ABLE TO PUT IT IN PARK. MY NITRO WAS STILL REVVED UP AND WHEELS SPINNING WHEN I PUT IN PARK. CHRYSLER CHECKED THE COMPUTERS (BCM, ECM), BRAKING, TPS AND PROBABLY A FEW OTHER THINGS BUT HAVE YET TO IDENTIFY THE PROBLEM. I SEARCHED THIS WEBSITE AND FOUND AT LEAST THREE OTHER COMPLAINTS STATING THE SAME SITUATION SO I KNOW I AM NOT GOING CRAZY. THE OTHER COMPLAINTS INVOLVED THE SAME OR SIMILAR VEHICLES. I HAVE ANOTHER ENGINEER COMING TO LOOK AT THE VEHICLE (MY INSURANCE COMPANY HIRED) SO I WOULD APPRECIATE ANY IDEAS YOU MIGHT HAVE IN ORDER FOR MY NITRO TO BE FIXED BECAUSE AT THIS POINT I AM MAKING PAYMENTS ON A VEHICLE THAT IS NOT SAFE TO DRIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10272689June 2, 2009
FUEL SYSTEM, GASOLINE
AS YOU ARE PUTTING GAS INTO THE FUEL TANK IT WILL OVERFLOW FROM FILLER SPOUT AND SPILL OUT CAUSING A HAZARDOUS CONDITION AND ENVIRONMENTAL PROBLEM. THIS WILL HAPPEN NOT MATTER THE AMOUNT OF FUEL IN TANK. I WAS TOLD BY DEALER THAT THE HOLE INTO THE GAS TANK IS SMALLER THAN THE FILL LINE AND CAUSES BACK UP. IF YOU TRY TO FILL VERY SLOW THE SENSOR IN THE PUMP DOES NOT DETECT AND IT OVERFLOWS. DEALER HAS REPLACED GAS TANK BUT DID NOT HELP THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265487April 15, 2009
STRUCTURE:FRAME AND MEMBERS
THE ROOF RAILINGS ON MY 2007 DODGE NITRO APPARENTLY LIFTED, WHEN I TOOK MY CAR TO THE CAR WASH, THE LONG STRINGS GOT CAUGHT UP UNDER IT AND THE FRONT PART OF THE ROOF RAIL BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260551March 3, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 DODGE NITRO 4X4. WHEN THE CONTACT FILLED UP THE FUEL TANK, GASOLINE WOULD SPEW BACK OUT OF THE TANK. SHE ALSO SMELLED POTENT GASOLINE FUMES INSIDE THE PASSENGER COMPARTMENT. THE DEALER COULD NOT DUPLICATE THE FAILURE AND STATED THAT THEY WOULD MONITOR THE ISSUE. AS TIME PROGRESSED, THE VEHICLE CONTINUED TO EXPERIENCE THE SAME FAILURES. A DIAGNOSTIC WAS PERFORMED AND THE DEALER STATED THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. HE HAS SUPPORTING DOCUMENTATION AND VIDEO THAT DEMONSTRATES THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260306February 28, 2009
ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING THE VEHICLE THROUGH A LEFT HAND TURN, DOES NOT MATTER WHAT SPEED YOU ARE DRIVING THE ESP/TCS INDICATOR LIGHT COMES ON THE DASH AND THE ANTI-LOCK BRAKE SYSTEM ENGAGES CAUSING LOSS OF POWER AND SOMETIMES STEERING UNTIL YOU ARE THRU THE TURN. I WENT TO THE DEALERSHIP,THEY SAID THEY TOOK THE VEHICLE FOR A TEST DRIVE AND NOTHING HAPPENED. THEY ALSO INFORMED ME THAT SINCE "NO CODE" SHOWED UP ON THE COMPUTER THAT THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. WHAT CAN I DO AS A CONSUMER TO GET THIS PROBLEM RECTIFIED. MY VEHICLE HAS A 36,000MILE WARRANTY AND I HAVE 35,000 MILES TO DATE ON THE VEHICLE. I FEEL THE DEALERSHIP SHOULD TAKE A LITTLE MORE RESPONSIBILITY TOWARDS MY SITUATION BUT THEY DO NOT WANT TO BE BOTHERED. WHAT COURSE OF ACTION DOES A CONSUMER HAVE UNDER THESE CONDITIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259215February 18, 2009
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I AM WRITING TO YOU TO EXPRESS MY CONCERNS AND ALSO COMPLAINTS REGARDING DAYTONA DODGE. MY HUSBAND AND I PURCHASED A 2007 DODGE NITRO ON JULY 7, 2008. WE BROUGHT IT BACK THE VERY NEXT DAY, BECAUSE IT WASN'T RUNNING CORRECTLY, AND ALSO A CHECK ENGINE LIGHT WAS ON. BETWEEN JULY 8TH AND JANUARY 1, 2009, THAT VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OF DAYTONA DODGE 11 OR 12 TIMES. THEY HAVE HAD TO DROP THE TRANSMISSION ON THIS VEHICLE 3 TIMES; THEY BROUGHT IN A CORPORATE REPRESENTATIVE FROM DODGE OVER IN ORLANDO. HE TEST DROVE THE VEHICLE WITH US, AND DID IDENTIFY THAT THERE WAS A PROBLEM. HOWEVER, AFTER INDUCTING THE VEHICLE BACK IN FOR SERVICE, THE PROBLEM WAS STILL NOT FIXED. I WAS FINALLY TOLD BY THE SERVICE MANAGER THAT DAYTONA DODGES SERVICE DEPARTMENT HAS DONE EVERYTHING THEY WERE TOLD TO DO, AND THAT THE VEHICLE IS JUST SUPPOSE TO RUN THAT WAY. I FIND IT VERY DIFFICULT TO BELIEVE THAT ANY CORPORATION WOULD MANUFACTURE A VEHICLE TO RUN THE WAY THIS NITRO DOES. I HAVE DONE SOME INVESTIGATING, AND FOUND THAT THERE ARE VARIOUS PROBLEMS THAT HAVE BEEN ASSOCIATED WITH THE DODGE NITRO. THE NITRO I HAVE BOTH SHUDDERS AT AROUND 40 MPH AND ALSO HAS A PROBLEM IDLING, IT TRIES TO SHUT OFF PERIODICALLY WHILST AT A RED LIGHT. I FEEL THAT THIS IS A TERRIBLE WAY TO TREAT CUSTOMERS. PLEASE UNDERSTAND THAT I AM WRITING TO YOU IN THE HOPES THAT PERHAPS YOU CAN GET SOMEONE TO ADDRESS THE ISSUE. *TR UPDATED 03/06/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258051February 9, 2009
ELECTRICAL SYSTEM
ON FOUR SEPARATE OCCASIONS MY VEHICLE HAS SHUT OFF WHILE DRIVING AT 55 OR 65 MILES PER HOUR ON A HIGHWAY. ALL THE LIGHTS IN THE DASH COME ON AND GO OUT AND THE CAR COASTS FOR A PERIOD OF TIME AND THEN THE CAR KICKS BACK ON WITHOUT WARNING. IN ONE INSTANCE I WAS ALMOST IN AN ACCIDENT BECAUSE I WAS GOING DOWN A HILL AND COULD NOT STOP BECAUSE THE VEHICLE SHUT DOWN. I CONTACTED THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE ISSUE HOWEVER THEY INDICATED THAT THERE WAS A RECALL ON THE BRAKE SYSTEM AND THEY UPDATED THE COMPUTER. THEY INDICATED THAT THIS SHOULD STOP THE PROBLEM, BUT IT DID NOT. THE PROBLEM STILL EXIST, IN FACT ON FRIDAY, JANUARY 23, 2009 IT HAPPENED AGAIN AND MY 2 YEAR OLD WAS IN THE CAR AND IT WAS AN EXPERIENCE I WILL NOT FORGET. THE CAR COMPLETELY SHUTDOWN WHILE COMING THRU AN INTERSECTION BECAUSE THE LIGHT WAS CHANGING AND I COULD NOT STOP BECAUSE THERE WAS NO POWER FORTUNATELY THE LIGHT WAS QUICK AND THE CAR'S POWER CAME BACK ON. I IMMEDIATE CONTACTED THE DEALERSHIP, SINCE THAT TIME THE CAR HAS BEEN WITH THE DEALERSHIP BECAUSE I REFUSED TO DRIVE IT BECAUSE IT IS UNSAFE. MEANWHILE CHRSYLER'S CUSTOMER SERVICE HAS BEEN RUDE AND NOT WILLING TO ADDRESS THE PROBLEM, THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM AND CHRSYLER CANNOT OFFER ANY RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257789February 7, 2009
ELECTRICAL SYSTEM
DODGE NITRO PROBLEM WITH STATIC ELECTRICITY MAKING THE VEHICLE NOT START. THEY SAY IT IS NOT A SAFETY ISSUE WARRANTING A RECALL. I SAY THAT DEPENDS ON WHERE YOU ARE WHEN IT DECIDES NOT TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256612January 28, 2009
ELECTRICAL SYSTEM
DRIVING TO WORK WHEN TRUCK STALLED AND STALLED AGAIN WHILE GOING TO MY FATHERS HOUSE THEN TOOK IT TO DEALER AND THEY SAID NOTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253391December 31, 2008
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
UNCONTROLLED ACCELLERATION OF 2007 DODGE NITRO, W/3.7 LITRE, HAS HAPPENED 5 TIMES IN SIX MONTHS OF OWNING . CANT BE FIXED BY DEALER CAUSE DOESN'T SHOW CODE OR ABLE TO DUPLICATE WHEN THEY HAVE IT , ONLY WAY TO STOP IT IS TO PUT IN NEUTRAL AND KILL ENGINE . HAVE HAD OTHER PROBLEMS LIKE IDLE ROUGH AND SURGING , AND LIKE SOMEONE TURNING KEY OFF AND ON FOR SPLIT SECOND WHILE DRIVING AT HIGHWAY SPEEDS. THERE HAS NOT BEEN ANY PATTERN TO WHEN SUDDEN ACEL HAPPENS , IT HAS BEEN RANDOM AND CAN SEEMINGLY HAPPEN W/OUT NOTICE. THE DEALER KEEPS TELLING ME TO KEEP DRIVING IT TILL IT DOES IT AGAIN SO THEY CAN TRY TO GET CODES OR SOMETHING TO TROUBLE SHOOT IT. BUT THIS IS VERY DANGEROUS AS YOU WOULD THINK. IM AT A LOSS TO WHAT TO DO , I HAVE CONTACTED DODGE COMPLAINT LINE AND THEY DON'T SEEM TO WORRIED ABOUT MY SAFETY AS IT WOULD SEEM , DO TO THEM WANTING ME TO KEEP BRINGING IT BACK TO DEALER . ALSO NO PARTS HAVE BEEN CHANGED IN ORDER TO TRY TO CORRECT ,ONLY HOOK UP SCANNER AND DRIVE AROUND BLOCK AND FLASH PROGRAMS AT IT WHICH HAS SEEMINGLY HAD ILL AFFECT ON IT AS IN MY FUEL MILEAGE HAS WENT 23-24 HIGHWAY TO ABOUT 15-18 NOW, AND THEY CANT GET IT BACK WHERE IT WAS, NOW IT IS PARKED IN DRIVEWAY AND FAMILY WONT DRIVE BECAUSE SCARED OF IT, AND I M STILL PAYING ON VEHICLE THAT IS UNSAFE AND NO IDEA HOW TO FIX , OR DODGE I SHOULD SAY, CANT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248583November 12, 2008
PARKING BRAKE
DEFECT NOTICE RCDNN-08V525-3946.PDF REPORTS A DEFECT IN 2007 DODGE NITRO PARKING BRAKE SYSTEM AFFECTING VEHICLE SAFETY. THE RECALL ONLY INVOLVES VEHICLES WITH A MANUAL TRANSMISSION. IT SHOULD ALSO COVER VEHICLES WITH AUTOMATIC TRANSMISSION, BECAUSE THE SAME DEFECTIVE PARKING BRAKE PART IS USED FOR BOTH MODELS, AND THE SAME DEFECT IS FOUND ON THOSE WITH AUTOMATIC TRANSMISSIONS- THAT IS, THE PARKING BRAKE WILL NOT HOLD ON THOSE EQUIPPED WITH AUTOMATIC TRANSMISSIONS. MY 2007 NITRO (W/AUTOMATIC TRANSMISSION) PARKING BRAKE WILL NOT HOLD THE CAR FIRMLY WHILE STOPPED ON AN INCLINE, AND THE CAUSE IS EXACTLY THE SAME AS FOR THE MANUAL- TRANSMISSION-EQUIPPED NITROS. THE RECALL SHOULD INCLUDE BOTH MODELS. MY NEW YORK STATE INSPECTION REQUIRES THE PARKING BRAKE TO HOLD, FOR SAFETY REASONS, AND DODGE SHOULD BE REQUIRED TO REPLACE THE DEFECTIVE PART ON MY VEHICLE, AS WELL AS THOSE OWNED BY OTHERS, IN ORDER TO KEEP THEM OPERATING SAFELY. A SHORT ONLINE VISIT TO DODGENITROFORUMZ.COM WILL CONFIRM THAT THERE ARE MANY OTHER NITRO OWNERS AFFECTED BY THIS DEFECT, YET DODGE IS ONLY RECALLING THE VEHICLES EQUIPPED WITH MANUAL TRANSMISSIONS. THE REST OF HAVE A USELESS PARKING BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241747September 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
THE VEHICLE WHEN IN DRIVE AT ANY SPEED DOES A JERKING MOTION FORWARD AS IF IT IS SLIPPING GEARS OR LOSING POWER TO THE TRANSMISSION. THE SENSATION IS WORSE, PHYSICALLY MOVING MY BODY FORWARD, WHEN DRIVING AT HIGHER SPEEDS, 60-70. I KNOW THE PROBLEM WAS NOT DUE TO "BAD GAS" BECAUSE THE CAR WAS IDLING RELATIVELY WELL. IT WAS NOT ELECTRICAL DUE TO THE FACT THAT YOU COULD RELEASE YOUR FOOT FROM THE GAS AND "COAST" AND THE SENSATION STOPPED. I FOLLOWED UP WITH CHRYSLER TO CONFIRM NO OTHER RECALLS HAD BEEN ISSUED ON THE CAR. WHEN I BROUGHT THE CAR TO THE DEALER I TOLD THEM I THOUGHT IT WAS THE TORQUE CONVERTER. THIS FIRST TIME THEY HAD THE CAR FOR ABOUT 3 DAYS. WHEN I PICKED IT UP THEY SAID NOTHING WAS WRONG WITH THE TORQUE CONVERTER, THEY SIMPLY UPDATED THE TRANSMISSION VIA THE COMPUTER. THE FIRST TIME I DROVE THE CAR WHICH WAS ON THE FREEWAY- ASSUMING IT WAS FIXED, THE PROBLEM OCCURRED IMMEDIATELY BUT MORE SEVERE, CAUSING MY BODY TO HIT THE STEERING WHEEL. IT WENT BACK TO THE GARAGE AGAIN, THIS TIME MAGICALLY IT WAS THE TORQUE CONVERTER AND A SEAL. I GOT THE CAR BACK, FIRST TIME I DROVE IT.. STILL IS DOING THE SAME THING. I CANT DRIVE MY KIDS IT, ITS NOT SAFE TO DRIVE ON THE FREEWAY. IT IS AN ACCIDENT WAITING TO HAPPEN. TWICE I WAS ALMOST REAR ENDED. I AM FORCED TO DRIVE IT TO MAINTAIN MY JOB BUT WILL ONLY DRIVE IN THE SLOW LANE SO THAT I HAVE SOME KIND OF "OUT" IT IS NOW AT THE GARAGE FOR THE THIRD TIME. THE DEALER IS FINALLY PAYING FOR THE LOANER. EVEN IF THEY SAY THEY FIXED IT THERE IS NO WAY I CAN TRUST THE VEHICLE. I HAVE CONTACTED CHRYSLER BUT HAVE RECEIVED NO COMMUNICATION FROM THEM REGARDING THIS HAZARDOUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241460September 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLAMS INTO GEAR WHEN COLD HARD SHIFTING UNTIL WARM. WHILE DRIVING THE TRANSMISSION IS SLOW TO SHIFT TO A LOWER GEAR TO ALLOW TIMELY ACCELERATION, CAUSES PERSISTENT VIBRATIONS WHILE TRAVELING BETWEEN 40-45 MPH. HAS NOT CAUSED ANY COLLISIONS YET BUT CHRYSLER HAS BEEN UNABLE TO FIX AFTER MULTIPLE ATTEMPTS. MY FEAR IS TRANSMISSION FAILURE OR INABILITY TO ACCELERATE WHEN NEEDED TO AVOID A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239058August 20, 2008
POWER TRAIN
VEHICLE SHUTTERS OR SURGES BETWEEN 38-50 MPH. I HAVE TAKEN TO TWO DEALERSHIPS AND NEITHER HAD REPAIRED IT. I HAVE HAD THE TORQUE CONVERTER REPLACED AND COMPUTER REPROGRAMMED AND NOTHING HAS WORKED. IT IS STILL AT THE SECOND DEALERSHIP FOR THEM TO TRY TO FIGURE OUT WHAT IS WRONG WITH IT. THEY WERE GOING TO PUT A RECORDING DEVICE ON THE VEHICLE TO SEE IF THEY COULD DETECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238893August 19, 2008
SERVICE BRAKES, HYDRAULIC
MY 2007 DODGE "NITRO" BRAKE PEDAL GOES TO LESS THAN ONE (1) INCH OF BEING HARD ON THE FLOOR. ON PRESENTING THIS PROBLEM TO THE LOCAL DODGE DEALERSHIP, THEIR RESPONSE WAS THAT THEY COULD SHOW ME A 2008 "NITRO" WITH BRAKE PEDAL THE SAME WAY. MY CONSTANT CONCERN IS WHETHER I WILL BE ABLE TO STOP THE VEHICLE SAFELY AT ALL TIMES. I CERTAINLY PAID FOR BRAKES AND FEEL I SHOULD HAVE RECEIVED BRAKES THAT ARE SAFE AND DEPENDABLE. I REPORTED THIS CONDITION WHEN I FIRST PURCHASED THE VEHICLE, AND TOLD THIS WAS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232388June 26, 2008
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2-3 TIMES A WEEK MY CAR'S ELECTRICAL JUST SHUTS DOWN WHILE DRIVING. A/C EVERYTHING. IT STARTED WITH JUST THE TPM GAUGE GOING OFF SAYING IT WAS A FLAT BUT HAS NOW ESCALATED TO ALL THE ELECTRICAL IN THE CAR. I PURCHASED THIS CAR IN APRIL 2008 EVEN THOUGH IT IS AN 2007 MODEL , I HAVE TAKEN IT ABOUT 3 TIMES TO THE DEALERSHIP, NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. I HAVE HAD WITNESSES IN THE CAR WHEN THIS HAS OCCURRED. I AM WORRIED THIS COULD BE A SAFETY ISSUE AS IT IS A DISTRACTION AND ALSO I FEEL THIS COULD LEAD TO THE WHOLE CAR SHUTTING OFF. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230136June 6, 2008
SEATS
TL*THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHEN THE CONTACT EXITS THE VEHICLE, A PANEL LOCATED ON THE PASSENGER AND DRIVER SIDES OF THE SEAT CATCHES AND RIPS HER CLOTHING. AS A RESULT, SHE SUSTAINED SCRATCHES ON HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED. THE DEALER HAS TAKEN OVER A MONTH TO ACQUIRE THE PARTS NEEDED TO MAKE THE REPAIR. THE MANUFACTURER WAS INFORMED BY THE DEALER THAT THE CONTACT USED PROFANITY WHEN SHE SPOKE WITH THEM, WHICH IS WHY THEY HAVE NOT BEEN OF ASSISTANCE. THE CONTACT STATED THAT HER CARE TAKER WAS THE ONE SPEAKING WITH THEM AT THE TIME, AND NOT HER. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED PAINT ISSUES WITH THE VEHICLE. THE DEALER STATED THAT THEY WERE SHORT HANDED AND WOULD NOTIFY HER OF WHEN TO BRING THE VEHICLE BACK. AS OF JUNE 6, 2008, THE DEALER HAS NOT INFORMED HER OF WHEN TO RETURN THE VEHICLE AND NO REPAIRS HAVE BEEN MADE. THE CURRENT MILEAGE WAS 28,775 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229287May 30, 2008
PARKING BRAKE
EMERGENCY BRAKE DOES NOT HOLD, ON HILLS DIFFICULT TO GET OUT OF PARKING. VEHICLE ROLLS. DEALER CANNOT FIX IT, CHECKED 4 OTHER MODELS, THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228969May 27, 2008
STEERING
TL*THE CONTACT OWNS A 2007 DODGE NITRO. EACH TIME THE VEHICLE WAS DRIVEN AT ANY SPEED, THE CONTACT HEARD A CHATTERING NOISE COMING FROM THE FRONT END. SHE TOOK THE VEHICLE TO TWO DIFFERENT DEALERS AND BOTH WERE ABLE TO DUPLICATE THE FAILURE, BUT DID NOT KNOW HOW TO REPAIR THE VEHICLE. BOTH DEALERS NOTIFIED THE MANUFACTURER, WHO ACKNOWLEDGED THE FAILURE, BUT STATED THAT THEY DID NOT KNOW HOW TO RESOLVE THE ISSUE AS WELL. THE CONTACT STATED THAT THE NOISE HAS GOTTEN LOUDER. THE CURRENT MILEAGE WAS APPROXIMATELY 6,700 AND FAILURE MILEAGE WAS APPROXIMATELY 5,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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