Dodge Neon Complaints (1995)

976 consumer complaints on file.

#719605March 3, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET OF THE FIRST FEW YEARS OF NEONS ARE KNOWN TO FAIL OFTEN. THIS FAILURE CAN CAUSE ENGINE HEAD TO LEAK OIL AND ANTI-FREEZE. THIS COULD LEAD TO ENGINE FAILURE IF NOT REPAIRED. THE HEAD GASKET FOR NEON'S WAS REDESIGNED AT LEAST ONCE TO FIX THIS DESIGN PROBLEM. IN MY OPINION, THE EARLY NEON HEAD GASKETS SHOULD BE RECALLED TO FIX THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719612March 3, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET LEAKS AND NEEDS REPAIRS ON MOST IF NOT ALL NEONS FROM WHAT I HEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719594March 2, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET IS A KNOWN PROBLEM THAT DEVELOPS A LEAK AT CYL#4. IT WAS DETECTED WHEN THE ENGINE BEGAN OVERHEATING. A NEW HEAD GASKET WAS DEVELOPED MID 1998 DUE TO THE NUMBER OF PROBLEMS AND WAS USED SUBSEQUENTLY FOR ALL NEW ENGINES AND REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857662February 29, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS OVERHEATING. LOOKED UNDER THE VEHICLE AND IT WAS BUBBLING. CONSUMER THOUGHT IT WAS SOME COOLANT. VEHICLE WAS TAKEN TO JIFFY LUBE AND COOLANT/OIL CHANGE WAS DONE. TWO DAYS LATER, VEHICLE STARTED RUNNING HOT AND WAS TAKEN TO FIRESTONE. THEY CHECKED THE THERMOSTAT AND NOTICED THAT COOLANT HAD LEAKED ONTO THE SPARK PLUGS. IT WAS TAKEN TO FAST TO JIFF LUBE, PROBLEM IS STILL HAPPPENING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719416February 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
I FEEL THAT BECAUSE OF THE NEGLECT OF CHRYSLER, I SHOULDN'T HAVE TO PAY FOR THEIR MANUFACTURING DEFECTS. I INCURRED EXPENSES OF $55.80 FOR PARTS, AND $495.15 FOR LABOR. AT 61,535 A CAR SHOULD NOT NEED A HEAD GASKET TO BE REPLACED. APPROXIMATELY 6 MONTHS AGO I ALSO HAD TO REPLACE THE COMPRESSOR AND THE CONDENSER. THE CONDENSER WAS LEAKING OIL AND THE EXPENSES INCURRED AGAIN WERE APPROXIMATELY $630. I FEEL THAT CHRYSLER SHOULD BE LIABLE FOR SOME OF MY REPAIR COSTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718904February 17, 2000
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BLOWN HEAD GASKET ANLONG WITH THE FRONT BRAKES NEEDED REPLACED AND THE REAR BRAKES LEAKING. THE SPEEDOMETER DOES NOT WORK. I KNOW THERE MAY BE EXTRA MILES ON MY CAR HOWEVER MOST WERE HIGHWAY DUE TO ALLOT OF TRAVELING SO THESE PARTS TO GO OUT SO SOON ARE VERY DISSAPOINTING WHEN I TAKE EXCELLENT CARE OF MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718772February 15, 2000
ENGINE AND ENGINE COOLING:ENGINE
OVERHEATED THE LAST WEEK OF DECEMBER 99 AND HAVE BEEN LOSING RADIATOR FLUID SINCE THEN; NO SIGN OF WATER IN OILPAN UNTIL TODAY. TOWED TO AN OREGON DEALERSHIP AND WAS TOLD THAT MANUFACTURER WILL ONLY PAY FOR THE PARTS AND NOT LABOR. THE SERVICE ADVISOR AS WELL AS ONE OF THEIR MECHANICS ADMITTED THAT THERE IS A PROBLEM WITH THE ORIGINAL CORK-BASED HEAD GASKET DESIGN AND THAT THE MANUFACTURER HAS A NEW METALLIC-BASED GASKET. IF THE MANUFACTURER HAS THESE NEW PARTS AVAILABLE WHY ISN'T THERE A RECALL FOR THIS ITEM? CONSUMERS OF THIS PARTICULAR MAKE AND MODEL SHOULD BE REASSURED THAT THE VEHICLE THEY HAVE PURCHASED WILL NOT FAIL DUE TO ONE FAULTY ITEM! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856809February 14, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHEN THE VEHICLE IS FIRST STARTED UP, SPEED DOES NOT ACCELERATE PASSED 20MPH UNTIL IT HAS BEEN RUNNING FOR AT LEAST A HALF AN HOUR. DRIVER HAS TO PULL OVER TO THE SIDE IN ORDER TO STAY OUT OF FAST TRAFFIC. DEALER CAN'T FIND THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855262February 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS LEAKING OIL. VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, AND WAS INFORMED THAT ENGINE HEAD GASKET NEEDS REPLACEMENT. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855167February 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD FAIL TO SHIFT INTO REVERSE WHEN WEATHER IS COLD OUTSIDE. PREVIOUSE OWNER HAD TRANSMISSION REBUILT FOR SAME PROBLEM IN 1995. OWNER NOW HAD TRANSMISSION REBUILT FOR HARD SHIFTING INTO REVERSE. INSURANCE COMPANY REFUSED TO COVER DUE TO DESIGN FLAW FROM MANUFACTURER. THE MANUFACTURER IS NOT COVERING EVENTHOUGH A NEW UPDATED PART IS AVAILABLE. *AK ACCORDING TO THIRD PARTY MECHANICAL INSPECTOR IT WAS FOUNDING THAT THERE WAS A MATERIAL FAILURE TO THE FORWARD PISTON SEAL DUE TO A DESIGN FLAW FROM THE MANUFACTURER. THE INSURANCE POLICY DOES NOT COVER DESIGN FLAWS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718582February 10, 2000
AIR BAGS:FRONTAL
AIR BAGS DEPLOYED - WHILE DRIVING BOTH AIR BAGS DEPLOYED WITHOUT COLLISION. DRIVER SUFFERED LEFT ARM INJURIES AND CUTS ON HAND. POLICE WOULD NOT TAKE A REPORT BECAUSE NO OTHER CARS INVOLVED. CHRYSLER SAYS THAT WE HIT SOMETHING IN THE UNDERBODY TO CAUSE THE BAGS TO DEPLOY - THIS IS AN OUT AND OUT LIE. WE ARE NOW FOLLOWING UP ON A POSSIBLE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#718522February 9, 2000
ENGINE AND ENGINE COOLING:ENGINE
I HAVE TAKEN MY VEHICLE IN FOR INSPECTION TO A FEW DIFFERENT SERVICE CENTERS TO MAKE SURE THAT THE DIAGNOSIS WAS THE SAME. THE DIAGNOSIS REVEALS THAT MY HEAD GASKET IS LEAKING OIL. UPON INSPECTION AT EACH DIFFERENT SERVICE CENTER, I WAS TOLD THAT THERE HAVE BEEN SEVERAL NEONS BETWEEN 95-98 THAT HAVE HAD THE SAME TYPE OF PROBLEM. I HAVE EVEN BEEN TOLD THIS FROM A SERVICE REP AT THE CHRYSLER DEALERSHIP. I PURSUED THIS ISSUE BY CONTACTING CHRYSLER CUSTOMER SERVICE AND AFTER ROUGHLY TWO WEEKS, I WAS TOLD THAT CHRYSLER DENYS ANY CLAIM OF NEGLIGENCE IN THE MANUFACTURING OF MY HEAD GASKET. EVEN THOUGH THEY ARE AWARE THAT THERE ARE SEVERAL OTHER NEONS OR OTHER CHRYSLER VEHICLES WITH THE SAME SIZE ENGINE HAVING THE SAME PROBLEM, THEY WILL NOT ASSIST IN ANY REPAIR OF THIS KIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854367February 8, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SMELLED GAS BUT DIDN'T NOTICE ANY LEAK OR PROBLEM UNTIL ATTEMPTING TO REFILL GAS TANK. AT THAT POINT, NOTICED THAT FILLER TUBE HAD CORRODED AND BROKE AWAY FROM REFILL THROAT MOUNTING. DEALER SAID IT WAS CORRODED, BUT NOT UNDER RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856168February 3, 2000
ELECTRICAL SYSTEM
HEADLIGHTS WERE ON AND FLICKERED. SOMETIMES CAR FLUTTERED/ LOST POWER. CONSUMER TOOK VEHICLE TO DEALER, AND HE COULD NOT FIND ANYTHING. WHILE DRIVING AGAIN SMOKE CAME FROM THE CRACKS OF THE DASH/AIRBAG COMPARTMENT AND VENTS. SMOKE FILLED THE CAR UP, AND DRIVER WAS NOT ABLE TO SEE, OR BREATH. THERE WAS AN ELECTRICAL PROBLEM. NO HEAT/ REAR DEFROSTER, OR BLINKERS. ALSO, WHEN TURN ON THE SIGNALS, CONSUMER WOULD HEAR A BUZZING SOUND, AND BLINKERS WOULD NOT WORK. ONLY THING THAT WORKED WAS THE RADIO ON THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856216February 3, 2000
ELECTRICAL SYSTEM
CONSUMER HAD EXPERIENCED TROUBLE WITH HEATER/DEFROSTER, AND HEADLIGHTS FLICKERING, AND SMOKE COMING FROM DASHBOARD. THIS FORCED CONSUMER TO DRIVE OFF THE ROAD BECAUSE OF POOR VISIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718132January 31, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
OIL LIGHT CAME ON, CAR WAS LEAKING OIL, HAD CAR TOWED, INFORMED OF HEAD GASKET PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717955January 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS PROBLEM HAS BEEN TO OTHER DODGE NEON OWNER THAT I HAVE TALKED. NO SAFETY DEFECT MENTIONED IN THE SUMMARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717890January 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
STALLED ON FREEWAY AT 55 MPH, STALLED IN MIDDLE OF THE ROAD AT 45 MPH AT NIGHT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717869January 25, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING MY 1995 NEON HOME FROM WORK, I NOTICED THAT THE OIL LIGHT CAME ON. I BECAME CONCERNED AND PULLED INTO THE NEAREST SERVICE STATION WHICH WAS LESS THAT 1/2 MILE AWAY. I ASKED THE SERVICE TECH TO LOOK AT THE CAR AND HE SAID THAT THERE WAS AN OIL LEAK. HE SUGGESTED THAT I HAVE THE OIL CHANGED AND SEE IF THERE WERE ANY LOOSE FITTINGS FROM MY PREVIOUS OIL CHANGE A FEW WEEKS EARLIER. THE OIL WAS CHANGED AND THE CAR STARTED ONLY TO CONTINUE TO LEAK OIL AGAIN. I WAS TOLD NOT TO DRIVE IT AND HAD IT TOWED TO MY DEALERSHIP THE FOLLOWING DAY. THE DEALERSHIP DIAGNOSED THAT THE CAM SEAL/PLUG HAD CRACKED OFF AND CAUSED DAMAGE TO THE ENGINE. AS A RESULT, I WOULD NEED A NEW SHORT BLOCK INSTALLED IN MY 5YR OLD CAR AT A PRICE OF $3500.00. I FEEL THAT THE CAM SEAL/PLUG IS DEFECTIVE AND THAT IS WHY IT CRACKED OFF. I HAVE SPOKEN TO OTHER PEOPLE IN THE AUTO INDUSTRY/REPAIR INDUSTRY AND IT IS A KNOWN PROBLEM WITH THE NEON CAR. I CANNOT IMAGINE THAT I SHOULD BE HELD TO PAY FOR THE REPLACEMENT OF THE ENGINE WHEN I DID EVERYTHING I WAS SUPPOSED TO DO BY STOPPING THE CAR IMMEDIATELY. I SPOKE TO CHRYSLER DIRECTLY AND WITHIN MINUTES OF CONTACTING THE DEALER, THEY (CHRYSLER) AGREED TO PAY HALF OF THE REPAIR ONLY IF I HAD THE SERVICE DONE AT A DODGE DEALERSHIP. I APPRECIATED THIS GESTURE BUT I AM STILL LOOKING AT PAYING $1700.00 OUT OF POCKET FOR THE DAMAGE. I FEEL THAT CHRYSLER IS AWARE OF THE PROBLEM WITH THIS DEFECTIVE PART. I HAVE READ COMPLAINTS ON YOUR WEBSITE AND WOULD GREATLY APPRECIATE A PHONE CALL TO SEE IF I CAN GET ANY HELP IN RESOLVING THIS ISSUE. AS YOU CAN IMAGINE, I AM EXTREMELY UPSET AT THIS POINT. I HAVE CONTACTED MY DEALER AND WROTE A LETTER TO THE GENERAL MANAGER. I DID RECEIVE A CALL FROM THE SVC MGR, WHO WILL ADMIT NO FAULT. AT THIS POINT I AM WAITING TO HEAR FROM THE SVC MGR WITH A FIRM REPAIR PRICE BUT AS OF YET, HE HAS NOT RETURNED BY CALL. I FEEL THAT I AM BEING UNFAIRLY TREATED AND BEING PENALIZED BECAUSE I DID NOT BUY THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717600January 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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