Dodge Durango Complaints (2011)

800 consumer complaints on file.

#11256609September 19, 2019
UNKNOWN OR OTHER
MY VEHICLE SHUTS OFF DURING TURNS AND WHEN SLOWING TO COME TO A STOP. IT IS FRIGHTENING. I'VE TAKEN IT TO A DEALER WHO TELLS ME THEY'VE NEVER HEARD OF THIS HAPPENING WITH MY MAKE AND MODEL YET I HAVE READ SIMILAR CONCERNS AS MINE ON THE INTERNET WHEN I STARTED RESEARCHING IT. IS THERE A FIX FOR THIS BEFORE IT COSTS ME MY LIFE? IT HAPPENS SPORADICALLY BUT ONCE IS TOO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246166August 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244887August 19, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS SWERVING FROM LANE TO LANE TO IGNORE FROM HITTING ANOTHER VEHICLE HOWEVER, CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000. *DT *DT *TR *DT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240563July 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
MY 2011 DODGE DURANGO ENGINE SHUT OFF WHILE DRIVING. THE FIRST TWO TIMES IT HAPPENED EXITING THE SAME EXIT ON A RIGHT SHARP TURN AT THE SAME PART OF THE TURN. THE STEERING WHEEL LOCKED AND I HAD TO FORCE ALL MY WEIGHT TO TURN IT AND PULL OFF TO THE SHOULDER AVOIDING GETTING HIT FROM BEHIND AND THE SIDE. DODGE DEALER CLAIMED NOTHING WAS WRONG BUT WANTED TO KEEP CAR TO INVESTIGATE. I FILED A COMPLAINT AND OPENED A CASE NUMBER WITH CHRYSLER CORPORATION. THERE WAS A RECALL WITH FIRST OWNER FOR THIS HAPPENING AND IT WAS SUPPOSIVELY FIXED, I BELIEVE THE PROBLEM WAS NOT ENTIRELY FIXED. I AVOIDED THAT EXIT THINKING I TEMPORARILY TOOK CARE OF THE PROBLEM. THIRD TIME MY ENGINE SHUT OFF WHILE DRIVING WAS ON A LEFT HAND TURN. NO ONE WAS BEHIND US SO WE AVOIDED BEING REAR ENDED. CAR WAS PLACED IN NEUTRAL AND MANUALLY RESTARTED. I CALLED CHRYSLER AGAIN USING SAME CASE NUMBER FROM BEFORE BUT I WAS TOLD THERES NOTHING THAT CAN BE DONE BECAUSE THE WARRANTY EXPIRED. 4TH AND 5TH TIME MY ENGINE SHUT OFF WHILE DRIVING HAPPENED TODAY , FIRST WAS AT A STOP IN TRAFFIC, NO TURN. I PRESS GAS AND REALIZED MY ENGINE WAS OFF WHILE ELECTRICAL STAYS ON, SO MY AIR CONDITIONER AND RADIO WEREN'T EFFECTED. AND LAST I TURNED RIGHT INTO A DRIVE WAY AT WORK, ENGINE TURNED OFF, STEERING WHEEL LOCKED. I HAD TO PLACE IN PARK AND RESTART MY CAR. THERE IS A DEFECT WITH THIS VEHICLE THAT CHRYSLER NEEDS TO FIX. THE FIRST TWO TIMES HAPPENED ON A FREEWAY EXIT. I MAY NOT BE SO LUCKY NEXT TIME. THIS IS OUR FAMILY CAR THAT MY CHILDREN RIDE IN AND CHRYSLER DOESNT WANT TO HELP WITH PROBLEM. I DON'T MIND PITCHING IN TO HELP PROBLEM. I TRIED TRADING IN TO DODGE BUT DIDNT HAVE DOWN PAYMENT FOR NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233665July 21, 2019
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE ROAD AND, LOST POWER AND IT STARTED SLOWING DOWN. I GOT IN THE RIGHT LANE AND COASTED TO SIDE OF ROAD. I CUT ENGINE OFF AND THAT WAS IT. I TRIED TO RE START AND IT JUST KEPT TURNING OVER. IT IT ONLY HAVE 61,522 MILES ON IT. MANCANIC CAME OUT AND SAID IT'S THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233477July 19, 2019
ENGINE
HAD THE FUEL PRESSURE RELAY RECALL REPLACED. IS NOT HAVING STARTING ISSUES AGAIN. ALL INDICATIONS ARE THE TICM AND IN MY RESEARCH THIS IS A NATIONWIDE ISSUE. CAR WILL SPIN AND NOT START OR START, RUN POORLY AND DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233505July 19, 2019
ELECTRICAL SYSTEM
THE ACTUATORS FOR THE AIR CONDITION GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231842July 15, 2019
ENGINE
HEMI V8 CAM & LIFTERS FAILURE DOE TO DESIGN FLAW HAD TO ALSO CHANGE OIL PUMP DOE TO METAL SHAVINGS GETTING IN THERE COSTLY REPAIR MINE HAPPENED AT 144,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231120July 11, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HEARD AN ABNORMAL NOISE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO START THE VEHICLE; HOWEVER, IT WOULD HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SANDS CHRYSLER JEEP DODGE RAM (LOCATED AT 501 N WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-0946), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228700July 1, 2019
ENGINE
OIL FILTER ADAPTOR HOUSING RECALL - WHEN I TOOK THIS TO MY LOCAL MECHANIC HE STATES THIS HAS BEEN ON BACK ORDER FOR 6 MONTHS. PER THE INTERNET THIS AFFECT MODELS FROM 2011 TO 2019. THIS IS CAUSING AN OIL LEAK. THIS CAN CAUSE THE WHOLE ENGINE TO SEIZE AND IS CAUSING OIL TO LEAK INTO THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223050June 27, 2019
ELECTRICAL SYSTEM
THE BATTERY LIGHT CAME ON WHILE DRIVING 45 MPH. BEFORE I WAS AT A PLACE TO GET OFF OF THE HIGHWAY (TWO MILES) THE VEHICLE LOST ALL POWER AND COMPLETELY SHUT OFF. SO THERE I SAT IN THE MIDDLE OF THE HIGHWAY WAITING ON A TOW TRUCK. THE 220 AMP ALTERNATOR HAD THE FAULTY DIODE LIKE THE ONES THAT HAVE BEEN RECALLED. THE DIODE FAILED AND CAUSED A DEAD SHORT. THE ALTERNATOR SHORT RUINED THE BATTERY AND THE PCM. THIS IS THE T36 RECALL TO A 'T' BUT DODGE SAYS MY VIN NUMBER SHOWS IT'S NOT RECALLED. THE PARTS AND LABOR WERE 1411.88. THAT'S NOT INCLUDING THE TOW SERVICE BILL OR THE RENTAL CAR THAT I HAD TO USE. THIS IS RIDICULOUS THAT CHRYSLER IS BEING ALLOWED TO RIP PEOPLE OFF KNOWING FULL WELL ITS THEIR WORTHLESS PARTS AT THE ROOT OF IT ALL. NO GOVERNMENT AGENCY SHOULD SIT BY AND BE A SPECTATOR AS CHRYSLER ROBS THOUSANDS AND THOUSANDS OF PEOPLE AT OVER 1000 EACH. SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISTAKE AND QUIT STICKING IT TO THE PEOPLE WHO WERE FOOLISH ENOUGH TO BUY THIS GARBAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222709June 26, 2019
ELECTRICAL SYSTEM
VEHICLE BATTERY LIGHT CAME ON WHILE DRIVING. TWO MILES LATER SHUT OFF WITH NO CONTROL OVER STEERING OR BRAKING. VEHICLE HAD A FAULTY ALTERNATOR WHICH WAS NOT COVERED BY THE T36 RECALL. ALTERNATOR OVERHEATED, RUINED THE BATTERY AND PCM. THE ALTERNATOR WAS SENDING REVERSE POLARITY WHEN TRYING TO JUMP START. THIS IS A KNOWN ISSUE WITH THE MODEL YEARS. IT SHOULD BE COVERED IN RECALL AND ISN'T. THIS PART HAS RUINED MY WHOLE MONTHLY BUDGET AND IS CHRYSLER'S FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218492June 7, 2019
ENGINE
VEHICLE DEVELOPED A RANDOM MISFIRE UNDER LOAD. MISFIRE IS INTERMITTENT, CAUSING DRIVABILITY ISSUES. POSES AS A POTENTIAL DRIVING HAZARD WHEN MANEUVERING AROUND TOWN OR ON THE HIGHWAY. FOUND OUT IT WAS COMMON FOR THE CAM AND LIFTERS TO FAIL AND THE V8 HEMIS FROM 2011-2012 ON ALL PLATFORMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218254June 6, 2019
ENGINE, STEERING
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES ALREADY NOT EVERYDAY BUT I WOULD SAY AT LEAST 4-5 TIMES A YEAR. WE ARE DRIVING JUST NORMAL DOWN THE HIGHWAY AND VEHICLE SHUTS OFF WE HAVE NO STEERING LOSE ALL POWER HAVE TO COME TO A STOP AND RESTART VEHICLE. THE MOST RECENT TIME THIS HAS HAPPENED LUCKILY WE WERE AT A STOP LIGHT AND ENGINE JUST SHUT OFF. WE HAVE TAKEN IT TO A MECHANIC PUT HIS SCAN TOOL ON IT NOTHING CAME UP. BATTERY IS BRAND NEW HAS BEEN TESTED ALTERNATOR TEST GOOD. MECHANIC SUGGESTED COMPUTER PROBLEM. THIS IS A SAFETY HAZARD DODGE NEEDS TO LOOK INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206363May 8, 2019
ELECTRICAL SYSTEM
I HAVE A 2011 DODGE DURANGO CITADEL AWD AND IT WONT START I PUT MY KEY ON THE IGNITION AND TRY TO STARTED IT ONLY CRANKS AND NEVER STARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203921April 26, 2019
FUEL/PROPULSION SYSTEM, STEERING
2014 RECALL ON THIS VEHICLE 14V-530 P54 WAS ADDRESSED ACCORDING TO CHRYSLER, BUT WE KEEP ON HAVING THE SAME PROBLEM WITH CAR SHUTTING OFF WHILE DRIVING SUBSEQUENTLY SHUTTING OFF POWER STEERING ASSIST MAKING STEERING ALMOST IMPOSSIBLE, WE HAVE BEEN IN REAL DANGEROUS SITUATIONS TWICE NOW, CHRYSLER DOES NOT FURTHER WANT TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203447April 24, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE VEHICLE IS STALLING WHILE TRYING TO START , THE VEHICLE WILL ACT LIKE IT'S NOT GETTING AND FUEL WHILE DRIVING AND WILL PREFORM A JERKING MOTION AS I CONTINUE TO PRESS THE GAS PEDAL DOWN TRYING TO GET SOME FUEL. THE VEHICLE WAS IN MOTION ON A 4 LANE HIGHWAY.THE CAUSE OF THE PROBLEM IS A FAULTY FUEL SYSTEM RELAY , I HAVE DONE RESEARCH OVER A DOZEN TIME TALKED TO CERTIFIED VEHICLE MEN AND IT IS A RECALL ON 2011 DODGE DURANGO'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194389April 7, 2019
ENGINE
I BOUGHT A CAR FROM JIM PEACH FORD IN BREWTON ALABAMA FROM A GUY NAMED REGGIE I I WANT TO GET MY OIL CHANGE AND ME AND THE MECHANIC NOTICED THAT THE KNOCKING NOISE GOT LOUDER AND AS I DROVE IT FOR A FEW WEEKS IT STARTED TO SHAKE VERY BAD TOOK IT BACK TO THE DEALERSHIP THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH IT AND I WOULD HAVE TO BUY A FURNACE ENGINE FOR $8000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192665March 30, 2019
ENGINE
'ENGINE TURNED OFF WHILE DRIVING, NO CRANK, NO START, FUSE M28 KEEPS BURNING OVER AND OVER,'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189708March 18, 2019
ELECTRICAL SYSTEM
DEFECTIVE TIPM MODULE, FUEL PUMP WILL NOT ENGAGE, VEHICLE STALLS, OR WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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