Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10870587May 24, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864193May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT MAY HAVE FAILED DUE TO ANOTHER ISSUE, NOT DIRECTLY ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) FOR WHICH THE CONTACT HAD PREVIOUSLY HAD THE VEHICLE REPAIRED FOR. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862546May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862283April 29, 2016
ENGINE, STEERING
WHENEVER IT RAINS OR I GO THROUGH A CAR WASH MY CAR DIES AND THE SERVICE ENGINE LIGHT COMES ON. THE STEERING WHEEL WON'T MOVE, THEREFORE I HAVE NO CONTROL OVER MY CAR. WE WERE IN TENNESSEE THE FIRST TIME THIS HAPPENED AND WE WERE COMING DOWN THE MOUNTAIN WHEN IT DIED AND WE LOST ALL CONTROL AND ALMOST GOT HURT AND ALMOST HURT OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861916April 28, 2016
ELECTRICAL SYSTEM
MY VEHICLE IS HAVING PROBLEMS WITH THE INSTRUMENT PANEL THAT PREVIOUSLY HAD A RECALL FOR ELECTRICAL ISSUES AND IT IS SHOWING ELECTRICAL ISSUES AGAIN EVERY LIGHT IS COMING ON AND GOING OFF AND AT TIMES I AM NOT ABLE TO TAKE MY CAR OUT OF PARK AND IT NONE OF THE GAUGES WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854055April 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). AFTER THE REPAIR WAS COMPLETED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK BECAUSE A SENSOR MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,326. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853262April 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 07V092000 (ELECTRICAL SYSTEM). THE DEALER DID NOT INFORM THE CONTACT OF THE TWO RECALLS. THE CONTACT WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER TO REMEDY THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852939April 1, 2016
STRUCTURE:BODY
COWL SCREEN HAS WATER LEAKING ON THE ENGINE WHEN IT RAINS. IT CAUSED MY TRUCK TO DRIVE SHAKY AND THEN CUT OFF. I ALMOST GOT INTO AN ACCIDENT. IT STALLED OUT IN THE MIDDLE OF ME DRIVING ON A BUSY HIGHWAY. WHY ISN'T THERE ANY RECALLS FOR THIS, I HAVE SEEN NUMEROUS COMPLAINTS ABOUT IT BUT NOTHING IS GETTING DONE. I GUESS IT WOULD TAKE FOR SOME PEOPLE TO LOSE THEIR LIFE BEHIND THE WHEEL BEFORE IT GET FIXED. I ALWAYS THOUGHT DODGE WAS THE BEST VEHICLE BUT I AM NOW SECOND GUESSING MYSELF AND WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN IF THIS PROBLEM ISN'T FIXED. IT IS VERY UNSAFE TO BE RIDING WITH YOUR KIDS WHILE ITS RAINING AND TOUR VEHICLE CUTS OFF ON A BUSY HIGHWAY WITH NO WARNER.IF YOU REALLY CARE ABOUT YOUR CUSTOMERS LIVES YOU WILL SERIOUSLY LIKEINTO GETTING THIS PROBLEM RESOLVED. UNTIL THEN I WOULD RECOMMEND CHEVY VEHICLE FOR MY FAMILY FRIENDS AND EVERYONE I KNOW. [XXX] IS MY NUMBER IF ANYONE HAS THE COURAGE TO CONTACT ME SO I CAN FURTHER TELL THEM ABOUT THIS ISSUE IN DETAILS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852164March 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851216March 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS WHILE IN TWO WHEEL DRIVE, THE TRANSMISSION WOULD SUDDENLY SWITCH TO NEUTRAL, THE VEHICLE WOULD STOP, AND THE FOUR WHEEL DRIVE SENSOR LIGHT WOULD ILLUMINATE. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHILE IN FOUR WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE SHIFT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850539March 19, 2016
FUEL/PROPULSION SYSTEM
TAKATA RECALL - MY TRUCK SMELLS LIKE GAS ON THE INSIDE & OUTSIDE & IS LEAKING GAS THE FUEL TANK HAS COLLAPSED FOR THE SECOND TIME I HAVE REPLACED IT 5YEARS AGO & NOW IS COLLAPSED AGAIN IS THERE ANY RECALL DO TO IT BEING A REOCCURRING ISSUE , AFRAID THAT IS GOING TO CATCH ON FIRE WHILE DRIVING IT OR PARKED ANY LITTLE SPARK PROBABLY CAN IGNITE IT INTO FLAMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849725March 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846499March 14, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 12 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED FACE, RIGHT KNEE, HAND, AND INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE OF THE CRASH TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/11/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10840359March 7, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10839968March 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839782March 3, 2016
FUEL/PROPULSION SYSTEM
EVERY TIME I FUEL MY DURANGO IT SPEWS GASOLINE AFTER THE PUMP IS SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839408March 2, 2016
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, SMOKE BEGAN TO ENTER THE VEHICLE FROM THE DASHBOARD. WITHIN MINUTES, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837866February 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE 4-WHEEL DRIVE ENGAGED INDEPENDENTLY WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE WHEELS LOCKED AND IT WAS EXTREMELY HARD TO MAKE ANY TURNS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825591February 11, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN EARLY NOVEMBER 2015 WHILE DRIVING 45-50 MPH THE INSTRUMENT PANEL RANDOMLY WENT HAYWIRE AND ALL THE LIGHTS STARTED FLASHING AND THE INTERIOR LIGHTS AT THE SAME TIME. ABOUT TWO WEEKS LATER I REALIZED THAT THE OUTSIDE HEADLIGHTS WERE ALSO FLICKERING WHEN THE INSIDE LIGHTS FLICKERED. I TOOK TO THE LOCAL DEALERSHIP AND AFTER 4 DAY'S I WAS TOLD THEY COULD NOT RE-PRODUCE THE ISSUE. I QUIT DRIVING AFTER DARK DUE TO THE LACK OF CONTROL IN KEEPING THE LIGHTS ON THEN NOTICED I WOULD HAVE INTERMITTENT FLICKERING WITH THE HEADLIGHT KNOB OFF. AFTER RESEARCHING THE DODGE FORUMS AND RULING OUT THE FUSES I PURCHASED A NEW "REDESIGNED" HEADLIGHT SWITCH AND INSTALLED IT. TOOK CARE OF ALL THE FLICKERING LIGHT ISSUES AND NOW I CAN DRIVE AT NIGHT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825596February 11, 2016
ENGINE
AFTER NOTICING A DIFFERENCE IN DRIVING POWER FROM A STOP THE RPM'S WOULD ALMOST HIT 2K BEFORE MOVING. ENGINE LIGHT CAME ON AND SAID THAT I HAD A MISS-FIRE IN CYLINDER 8 AND I NEEDED A NEW IGNITION COIL. BOUGHT NEW PLUGS AND AN IGNITION COIL AND PROCEEDED TO CHANGE THEM OUT. THE DRIVERS SIDE OF THE ENGINE PLUGS STILL LOOKED CLEAN AND NEW. THE PASSENGERS SIDE WERE BURNT, HAD MOISTURE AND THE CYLINDER 8 PLUG WAS FOULED AND BROKE OFF IN THE ENGINE. FINISHED CHANGING EVERYTHING OUT AND PUT THE TRUCK BACK TOGETHER WITH STILL NO CHANGE IN CODES OR POWER. FOUND THAT THE STARTER WAS CORRODED AND INFORMATION CONCERNING A BAD COWL DESIGN CAUSING HYDRO-LOCKING OF THE ENGINES. ALSO REPLACED THE EXHAUST GASKETS 3 TIMES IN 5-6 YEAR PERIOD EACH TIME WITH BROKEN BOLTS FOUND. CHANGED OUT THE PCM, THEN REPLACED ALL THE INJECTORS WHICH WERE FOUND TO BE CRACKED AND SWOLLEN. THE TRUCK IS STILL GOING INTO LIMP MODE AND TURNED MY FOCUS ON THE TRANSMISSION (REPLACED AS WELL) AND STILL HAVING CYLINDER 8 MISS-FIRE CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango