Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10903867September 6, 2016
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898905August 26, 2016
AIR BAGS
GOT A NOTICE THAT MY AIRBAG HAS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897938August 23, 2016
AIR BAGS
SAFETY RECALL IS BEING DELAYED. TOOK CAR IN FOR REPAIR AND GOT RESPONSE: "PARTS NOT AVAILABLE", "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894469August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893563August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE DEALER STATED THAT THE REPAIR WAS COMPLETED BUT, A FEW DAYS LATER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS UNCERTAIN IF THE REMEDY PROVIDED A SOLUTION FOR THE REPAIR AND NOTIFIED THE DEALER. THE CONTACT LATER RECEIVED A SECOND NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892019August 1, 2016
AIR BAGS
I HAVE BEEN WAITING FOR MINE TO BE REPLACED FOR A VERY LONG TIME! I FINALLY GOT A CALL FOR AN APPT AT A PLACE 25 MINUTES AWAY TO FIX MY AIRBAGS THEN WHEN IT WAS ABOUT TIME FOR MY APT THEY CALLED AND SAID THEY RAN OUT OF PARTS AND WOULD CALL ME WHEN THEY GOT MORE FROM THE COMPANY. THAT WAS A VERY LONG TIME AGO AND STILL NO WORD. I WAS TOLD THAT THIS ISN'T REALLY A RECAL THAT IT HAS ACTUALLY NEVER HAPPENED TO ANYONE SO I SHOULDN'T WORRY ABOUT THIS RECALL. THE FIRST CALL WAS IN FEB AFTER I HAD CALLED MONTHS PRIOR TO GET AN APPT THEY MADE ME AN APPT FOR MARCH THEN CALLED BEFORE IT TO TELL ME THEY HAD NO PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892221August 1, 2016
ENGINE
MY 2004 DODGE DURANGO SUFFERED THE CATASTROPHIC ENGINE FAILURE DUE TO HYDROLOCK FROM THE POOR COWL DESIGN. I LIVE IN BEAR COUNTRY, IF THIS HAD HAPPENED WHILE I WAS IN A REMOTE AREA I COULD HAVE EASILY BEEN STRANDED WITH 800LBS OF CLAWS AND TEETH. I STARTED THE MOTOR IN MY DRIVEWAY DURING A LIGHT RAIN SHOWER ONLY TO HEAR AN OBVIOUS PROBLEM IN THE ENGINE, IT RAN FOR 5 SECONDS THEN DIED. PLENTY OF VEHICLES HAVE BEEN AFFECTED BY THIS ISSUE, BUT NO RECALL HAS BEEN ISSUED. THE 2012 HEMI HAD A VERY SIMILAR ISSUE AND A RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888216July 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT SWERVED OFF THE ROAD AND COLLIDED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 227,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10887943July 23, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886215July 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885496July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885644July 18, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE SERVICE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN SHORT IN THE ELECTRICAL SYSTEM THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881197July 5, 2016
AIR BAGS
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO DEALERSHIP HAS NO REMEDY/REPAIRS FOR DRIVER AIRBAG INFLATOR HOUSING RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882323July 3, 2016
UNKNOWN OR OTHER
THE WEATHER STRIPPING WAS BAD ON MY DURANGO WHICH CAUSED WATER TO GET INTO MY ENGINE AND CAUSED IT TO SEIZE UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876051June 23, 2016
AIR BAGS
TAKATA RECALL. I BROUGHT MY DURANGO IN TO THE DEALER FOR THE TAKATA RECALL. THEY TOLD ME THE WORK WAS DONE. THEY MAILED ME A RECEIPT. UNFORTUNATELY, IT APPEARS THAT THEY TRANSPOSED THE LAST TWO DIGETS OF THE VIN. THEREFORE, MY VEHICAL SHOWS THE RECALL NOT DONE AND PROBABLY SOME OTHER DURANGO BEING DONE. I HAVE CONTACTED BOTH THE DEALER AND DODGE CORPERATE. AS OF NOW, I DON'T KNOW IF MY VEHICLE WAS FIXED! CONTACTED DODGE CORPERATE 5/27/2016. THEIR REFERENCE DATA IS: REFERENCE NUMBER: 29362417 EMAIL CASE NUMBER: 3341077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876279June 23, 2016
UNKNOWN OR OTHER
WHEN RAINING CAR STARTS SHAKING THEN SHUTS OFF MAKING IT HARD TO TURN WHEELS. WHEN MAKING SHARP RIGHT TURNS OR REVERSING FEELS AS IF IT IS STALLING OR SOMETHING IS LOCKING UP. AT ANY GIVEN TIME IT MAKES A SWISHING SOUND BUT MOSTLY WHEN LOCKING OR UNLOCKING DOORS. I HAVE TAKEN IT TO THE SHOP SEVERAL TIMES TO THIS LOOKED AT AND THE SHOP OWNER COULD FIND NOTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874432June 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874252June 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874036June 13, 2016
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE EXTERIOR REARVIEW MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872742June 6, 2016
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. ALSO, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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