Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10132285August 10, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
MY DODGE DURANGO STARTED MAKING A CLUNKING NOISE IN THE FRONT SUSPENSION UPON TURNING OR GOING OVER ROUGH PAVEMENT. I TOOK THE CAR INTO THE SHOP AND THERE WAS A FAILURE OF BOTH THE UPPER BALL JOINTS AS WELL AS THE TIE-ROD ENDS, NEARLY SEPARATED. PER THE GARAGE, UNUSUAL FOR A 7 YEAR OLD CAR WITH 66,000 MILES. THEY NEED TO BE REPLACED BEFORE THE CATASTROPHIC FAILURE OCCURS. REPLACEMENT WILL INCLUDE BOTH UPPER AND LOWER BALL JOINTS ON LEFT AND RIGHT SIDE AND 4 TIE RODS. OLD PARTS ARE AVAILABLE. TOTAL COST OF REPAIR $1,100. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131825August 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILED INSPECTION DUE TO LOWER BALL JOINTS NEEDED TO BE REPLACED FOR THE SECOND TIME. 35,661 MILES TO DATE 17,819 MILES ON WHEN UPPER AND LOWER BALL JOINTS WERE REPLACED THE FIRST TIME. ROTHROCK MOTORS WHERE I PURCHASED IT WOULD NOT GIVE ME ANY SATISFACTION SO I WENT TO BROWN DAUB DODGE. THEY REPLACED THEM THE FIRST TIME. (07/31/01). THIS TIME ON 07/28/05 I CALLED ROTHROCK LEFT A MESSAGE AND NO ONE EVER CALLED ME BACK SO I CALLED BROWN DAUB AND THEY SET UP AN APPOINTMENT TO LOOK AT THEM. THEY COULD NOT REPLACE THEM THIS TIME AND I WAS CHARGED $546.41 AND TOLD TO CONTACT CHRYSLER TO RECOUP MY MONEY. I WILL HAVE TO REPLACE THE UPPER BALL JOINTS NEXT YEAR FOR INSPECTION, THEY BARELY PASSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130047July 26, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: CONTACT STATED BOTH LOWER BALL JOINTS WERE REPLACED TWICE ON VEHICLE. ALSO, BOTH FRONT TIRES HAD TO BE REPLACED TWICE. THE SERVICE DEALER STATED THE TIRES NEEDED REPLACEMENT DUE TO THE FAILURE OF THE BALL JOINTS. THE FIRST REPLACEMENT OCCURRED WHEN THE VEHICLE'S MILEAGE WAS AT 27,280. THE SECOND REPLACEMENT OCCURRED AT 43,908 MILES. CONSUMER STATED FRONT END WAS MAKING A SQUEAKING NOISE AND WAS DRIVING DIFFERENTLY. CONSUMER CONTACTED MANUFACTURER, AND WAS SENDING THE SERVICE RECEIPTS. THERE WAS A RECALL ON DIFFERENT MODEL YEAR FOR THIS SPECIFIC COMPONENT, BUT CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN DUE TO VIN. CONSUMER DID NOT HAVE THE COMPLETE ADDRESS FOR THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.*AK REPAIR RECEIPTS ATTACHED FOR BALL JOINTS. WINDSHIELD SPRAYER SPRAYS ONE SIDE. CONNECTOR REPALCED. FRONT BRAKE PADS AND ROTORS MACHINED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127474July 5, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT OWNS A 1998 DODGE DURANGO. VEHICLE HAS DEFECTIVE FRONT BALL JOINTS. THE VEHICLE WAS VERY UNSTABLE EACH TIME THE BRAKES WERE APPLIED. THE MECHANIC ENCOURAGED HIM TO LET NHTSA KNOW ABOUT THIS PROBLEM. THE PROBLEM HAS GOTTEN WORSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126632June 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE FRONT BRAKE ROTORS PULSATED AFTER BEING BROUGHT TO THE DEALERSHIP. THEY TURNED THEM THEN THEY WORKED FINE FOR A SHORT PERIOD, THEN THEY PULSATED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126507June 24, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONTACT HAD TO GET THE UPPER BALL JOINTS REPLACED WITH ONLY 67,000 MILES. ON IT. DEALER SAID THEY WERE NOT RESPONSIBLE, AND NOT ENOUGH COMPLAINTS WERE RECEIVED ON THAT PARTICULAR YEAR TO WARRANT A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126533June 24, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: CONTACT OWNED A 1998, DODGE, DURANGO. THERE WAS RECALL O4V596000 CONCERNING THE UPPER BALL JOINT. THIS RECALL WAS ONLY FOR 2000-2003 MODELS. CONTACT ALSO HAD A PROBLEM WITH LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125670June 17, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:COLUMN
DT: OWNER COMPLAINED ABOUT SEVERAL VEHICLE PROBLEMS. . ON ALL FOUR WINDOWS THE REGULATOR HAS HAD TO BE REPLACED MORE THAN ONCE. DRIVER'S SIDE HAVING TO BE REPLACED THE MOST. ALSO, LOWER BALL JOINTS / LEFT UPPER BALL JOINT, AND STEERING COLUMN HAS BEEN REPLACED TWICE IN LESS THAN ONE YEAR TIME. CURRENTLY THE UPPER RIGHT BALL JOINT HAD TO BE REPLACED. THESE HAS BEEN ONGOING ISSUES WITH THIS VEHICLE SINCE CONSUMER OWNED IT. CONSUMER DEALT WITH DEALERSHIP AND MANUFACTURER, BUT CHRYSLER REFUSED TO HELP SINCE THERE WAS NO RECALL. CHRYSLER WAS VERY RUDE AND HUNG UP ON THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124657June 9, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: ENGINE KEPT OVERHEATING. HAD TWO NEW ENGINES PUT IN THE VEHICLE, AND OVERHEATED A THIRD TIME, AND VEHICLE WAS BACK IN THE SHOP. FIRST TIME MECHANIC SAID IT WAS DUE TO OIL LEAKING. SECOND TIME DEALER GOT A USED ENGINE THAT WAS CRACKED, AND THIRD TIME WANTED TO PUT ANOTHER USED ENGINE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124389June 6, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONSUMER OWNS A 1998 DODGE DURANGO. HE STATES THAT HIS UPPER BALL JOINTS ARE ABOUT TO BREAK BECAUSE HIS WHEELS ARE LEANING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124081June 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PERHAPS THIS IS NOT THE PROPERLY MECHANISM FOR MY INQUIRY; IF SO, I APOLOGIZE. I AM THE OWNER OF A 1998 DODGE DURANGO, ON WHICH I HAVE HAD TO REPLACE THE (EXPENSIVE!) UPPER BALL JOINTS TWICE! MY QUESTION TO THE NHTSA IS SIMPLY, "WHY WERE THE 1998 AND 1999 MODEL YEARS EXCLUDED FROM THE BALL JOINT SAFETY NOTICE YOU ISSUED PREVIOUSLY (#04V596000)? MY EXPERIENCE TELLS ME THAT THE BALL JOINT DESIGN ON MY 1998 MODEL YEAR DURANGO IS ALSO DEFECTIVE -- WHY IS IT NOT COVERED UNDER THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124103June 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE / AXLE SEAL LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123796June 1, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING HOME FROM WORK VEHICLE HAD ABRUPT BRAKING, AND CLUNKING NOISES WERE HEARD INSIDE VEHICLE. VEHICLE WAS STOPPED AND NON INTRUSIVE VISUAL INSPECTION WAS COMPLETED PRIOR TO FURTHER OPERATION. CONTINUOUS NOISE WAS HEARD THROUGHOUT TRANSIT HOME. ONCE VEHICLE WAS HOME AND IN DRIVEWAY, INSPECTION BY REMOVAL OF DRIVERS SIDE WHEEL REVEALED LOOSE BRAKE CALIPER. STRIPPED MOUNTING THREADS WERE FOUND ON STEERING KNUCKLE AT BRAKE CALIPER ATTACHMENT. CALIPERS ARE ONLY ATTACHED TO VEHICLE USING (2) THREADED PINS, ONCE THEY ARE STRIPPED CALIPER IS FREE TO SEPERATE FROM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121742May 20, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A PREMATURE WEAROUT AND NEAR SEPERATION OF THE FRONT BALL JOINTS. UPPER AND LOWER JOINTS HAD TO BE REPLACED AT 35,000 MILES. THESE ARE THE SAME BALL JOINTS INVOLVED IN 2000-2002 VEHICLES. I HAVE NO CLUE WHY MODEL YEAR 1998 WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120037May 6, 2005
AIR BAGS, SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC
BRAKES FAILED AT 50MPH. SLAMMED INTO THE BACK OF SEMI TRUCK AT 40MPH AND TOTALED VECHILE. THE SEATBELT RESTRANT AND AIRBAG SYSTEM FAILED TO ENGAGE. I SLAMMED INTO THE STEERING WHEEL TO BREAK 2 RIBS AND CRACK MY STERNUM. IF THE AIRBAGS WOULD HAVE WENT OFF I WOULDNT BE HAVING BACK AND NECK PROBLEMS EITHER. I WISH DODGE WOULD HELP US INSTEAD OF HURTING US.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119966May 5, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
(1)BOTH FRONT BALL JOINTS WERE MAKING POPPING NOISES EVERYTIME WE DROVE OVER A BUMP OR JOLT IN THE ROAD. (2)THE BOTH WERE BAD AND NEEDED REPLACING, THANKFULLY BEFORE THEY CREATED AN ACCIDENT. (3)BOTH BALL JOINTS WERE REPLACED AND THE VEHICLE REALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118697April 29, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT ON OUR 1998 DURANGO ARE BAD. THIS IS A VERY WELL KNOW ISSUE FOR THE DURANGOS. HAS ALREADY BEEN A RECALLED, WHICH INCLUDED 2000 AND ABOVE DURANGOS. THE RECALL SHOULD BE EXTENDED TO COVER 1998 AND 1999 DURANGOS. THIS ISSUE CAN CAUSE WRECKS AND EVEN DEATHS. PLEASE HELP KEEP PEOPLE SAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118293April 23, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH FRONT WHEEL BEARINGS AND FRONT AXLE HAVE BEEN REPLACED. THE UPPER AND LOWER BALL JOINTS ARE SHOT AND WILL BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116704April 11, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998-1999 DODGE DURANGO OWNERS ARE YOU MAD !! I AM ! WHY WERE WE LEFT OUT OF THE DAIMLER-CHRYSTLER BALL JOINT RECALL ? ACCORDING TO MY MECHANIC IT IS THE SAME PART AS USED IN THE 2000-2005. MINE ARE RUSTED THROUGH AND WERE ALMOST BROKEN. *AK WHEN I TOOK MY SUV TO THE SHOP. NOW IT IS GOING TO COST ME $1000 TO FIX IT. DON'T WE DESERVE THE SAME RIGHTS OF CONSUMER PROTECTION AS THE 2000-2005 OWNERS. I CALLED THE TERRY WISEMAN'S DEEALSHIP OF ROBINSON,ILLINOIS. AT FIRST THE SERVICE DEPT. PUT ME ON HOLD FOR 15 MINS. I HUNG UP AND CALLED AGAIN AND GAVE THE RECEPTIONIST MY PHONE NUMBER, INFO, AND ASK FOR THEM TO CALL ME WITH AN ESTIMATE. I RECIEVED NO CALL. I CALLED AGAIN THE NEXT DAY THE RECEPTIONIST PUT ME THROUGH TO BARRY IN THE SERVICE DEPARTMENT. HE TOOK MY INFO. ABOUT 9:00 AM CALLED BACK AT 11:00 AM TO ASK IF IT WAS A 4X4 THAT WAS THREE DAYS AGO STILL NO ESTIMATE OR PHONE CALL. SO I GOT AN ESTIMATE FROM MY MECHANIC. PLEASE CHECK OUT THESE SITES AND COMPLAIN ABOUT THE REFUSAL TO REPAIR ARE 1998-1999 DODGE DURANGO BALL JOINTS: WWW.LAWYERANDSETTLEMENTS.COM/CASE/DAIMLER2 WWW.DAIMLERCHRYSLER.COM OR EMAIL: [email protected] LET THEM KNOW WE WANT TO BE REEMBURSE FOR THE COST OF REPAIRING DAIMLER-CHRYSLER'S MISTAKE !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115103April 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK THE CONSUMER BELIEVES THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL AND REQUEST REIMBURSEMENT. THREE OF THE FOUR POWER WINDOW MOTORS HAVE BEEN REPLACED BECAUSE THEY BURNED OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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