Dodge Durango Complaints (1999)
1,967 consumer complaints on file.
- #10056560February 4, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
WHILE DRIVING AT 60 MPH, VEHICLE BEGAN TO LOSE POWER AND LURCH. SHORTLY AFTER, SMOKE BEGAN TO APPEAR FROM CENTER CONSOLE AND HVAC DUCTS AS ENGINE STOPPED RUNNING. VEHICLE WAS SAFELY MANEUVERED ONTO SHOULDER AND STOPPED; BY THEN HEAVY SMOKE WAS POURING FROM CENTER CONSOLE AREA AND HVAC VENTS. DRIVER BAILED OUT AND WATCHED FROM THE SIDE OF THE ROAD AS INTERIOR COMPLETELY FILLED WITH SMOKE. VEHICLE WAS TOWED TO MECHANIC, SUBSEQUENT EXAMINATION DETERMINED UNDERBODY SOUND DAMPENING MAT HAD BEEN IGNITED BY OVERHEATED CATALYTIC CONVERTER. BURNING UNDERBODY MAT SUBSEQUENTLY CAUSED EXTENSIVE THERMAL DAMAGE TO CENTER CONSOLE, CARPET, AND HVAC DUCTS INSIDE CONSOLE. ROOT CAUSE OF CATALYTIC CONVERTER OVERHEATING WAS ATTRIBUTED BY DEALER MECHANIC TO POSSIBLE INTERMITTENT CONNECTION OF COIL WIRE, ALLOWING EXCESSIVELY RICH FUEL/AIR MIXTURE TO BE PASSED TO CATALYTIC CONVERTER. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10057450February 3, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WHILE DRIVING VEHICLE WAS SHAKING AND HEARD NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO GOOD YEAR TO PERFORM A FRONT ALIGNMENT. TECHNICIAN DETERMINED THAT UPPER BALL JOINTS, LOWER BALL JOINTS, AND THE CONSTANT VELOCITY JOINT NEEDED TO BE REPLACED AT OWNER EXPENSE OF $1000.00.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10057260February 2, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THE VEHICLE, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE OWNER TOOK THE VEHICLE TO THE GAS STATION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER BALL JOINTS ARE WEARING PREMATURELY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10056178January 30, 2004SUSPENSION:FRONT:CONTROL ARM
BLL JOINTS NEEDE TO BE REPLACED AT ONLY 60,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055213January 29, 2004STEERING:LINKAGES
THE SUBJECT VEHICLE PURCHASED USED WHEN APPROXIMATELY ONE (1) YEAR OLD, A 1999 DODGE DURANGO, 4-WHEEL DRIVE 5.2L ENGINE, HAS A FAILED POWER STEERING GEAR BOX. THE SYMPTOM OF FAILURE IS BEST CHARACTERIZED AS AN OVER BOOST. WHEN THE VEHICLE IS PARKED ON ICE, OR IS JACKED, ENGINE RUNNING AND THE STEERING IS TURNED WITH MODERATE FORCE 2 TO THREE INCHES IN CIRCUMFERENTIAL ROTATION THE STEERING WHEEL WILL CONTINUE TO TURN FOR UP TO THREE QUARTERS OF A REVOLUTION WITHOUT FURTHER INPUT. THE DEFECT IS MORE PRONOUNCED TO THE LEFT, THAN THE RIGHT. SHORTLY BEFORE VEHICLE REACHED THE END OF WARRANTY MILEAGE (36K MILES) VEHICLE WAS TAKEN FOR SERVICE TO A LOCAL DODGE DEALERSHIP (PENSKE CHRYSLER JEEP DODGE 4505 WEST 96TH STREET, INDIANAPOLIS, IN 46268 PHONE: 317-872-6200). AMONG THE REQUESTED WORK ITEMS WAS THE SLIGHT RESISTANCE (OR POP) JUST RIGHT OF CENTER WHEN TURNING TO THE LEFT. IN LATE 2003, AFTER THE REPORTS OF BALL JOINT FAILURES ON DODGE DURANGO'S I ELECTED TO CLOSELY INSPECT THE BALL JOINTS AND FOUND SOME WEAR. THE WEAR WAS NOT TO THE DODGE DURANGO MANUAL LIMIT, BUT I WAS UNCOMFORTABLE WITH THE WEAR, AND THE WEAR PATTERN EVIDENT ON THE FRONT TIRES. ALL FOUR (4) BALL JOINTS REPLACED WITH MOOG PARTS JUST PRIOR TO CHRISTMAS 2003. WHEN THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE FOR ALIGNMENT (FIRESTONE TIRE & SERVICE CENTERS 8583 MICHIGAN RD, INDIANAPOLIS, IN 46268 317-876-3983) I WAS ADVISED THE STEERING GEAR WAS SUSPECT OF BEING FAILED DUE TO THE "SLOW ROLL" CONDITION NOTED ABOVE. DODGE DEALERSHIP QUREIED AS TOO PART AVAILABILITY. MY WIFE WAS TOLD THE STEERING GEAR WAS ON BACK ORDER. THAT THE REPLACEMENT PART WOULD BE A NEW PART NUMBER, AND THAT THERE WOULD BE A MINIMUM TWO (2) WEEK WAIT. THE NHTSA IS ENCOURAGED TO INVESTIGATE STEERING GEAR BOX FAILURES ON DODGE DURANGO / DAKOTA VEHICLES AND CORRELATE ALL STEERING RELATED REPORTS TO ENSURE A SYSTEMIC DESIGN OR QUALITY CONTROL DEFECT IS NOT EVIDENT ON THESE VEHICLES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055975January 28, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED CONSUMER NOTICED VEHICLE WAS SWAYING. VEHICLE WAS SERVICED, AND TECHNICIAN DETERMINED FRONT BALL JOINTS WORE OUT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055002January 27, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I REPORTED TO DAIMLER CHRYSLER MOTORS CORPORATION THAT I HAD NEW TIRES INSTALLED ON MY 1999 DODGE DURANGO AND ALSO HAD THE SERVICE TECH INSPECT THE UPPER AND LOWER BALL JOINTS, TO MAKE SURE THEY WERE IN GOOD CONDITION, SINCE I HAD SEEN A REPORT ON TV THAT THESE WERE BECOMING A PROBLEM ON THIS TYPE VEHICLE. THE SERVICE TECH CONFIRMED THAT BOTH UPPER AND LOWER FRONT BALL JOINTS WERE VERY LOOSE. I IMMEDIATELY CALLED THE LOCAL DEALER TO SEE IF DODGE WAS GOING TO MAKE THE REPAIR. HE SAID NO, THIS IS A JOB THAT WILL REQUIRE APPROX $600. TO COMPLETE. I AM REPORTING THIS TO YOUR OFFICE , TO MAKE RECORD THAT I HAVE THIS PROBLEM AND WHEN IT WAS REPORTED TO DODGE, WHICH I SENT A COMPLAINT VIA EMAIL TO THEM AS WELL. I HAVE HAD REGULAR OIL CHANGES AND LUBRICATION ON THIS VEHICLE AND CAN PRESENT DOCUMENTATION AS WELL. THIS PROBLEM SHOULD NOT BE HAPPENING.. I HAVE NEVER , EVER HAD TO REPAIR FRONT BALL JOINTS ON ANY VEHICLE I HAVE EVER OWNED.. I EXPECT THIS REPAIR TO MADE MY DODGE AND AN UPGRADE TO THE BALL JOINTS TO FIX THE PROBLEM TO MY VEHICLE .. ALTHOUGH MY DURANGO IS DRIVABLE AT THIS POINT. THANK YOU I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME TO HELP ME GET THIS TAKEN CARE OF.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055933January 27, 2004SUSPENSION:FRONT:WHEEL BEARING
THE BEARINGS ON THE RIGHT AND LEFT FRONT OF THE VEHICLE FAILED AS A RESULT OF AN UNKNOWN BANGING NOISE. THE CONSUMER WAS TOLD THAT THE VEHICLE NEEDED AN ALIGNMENT. THE ALIGNMENT DIDN'T CHANGE THE CONDITION OF THE TRUCK AND THE CONSUMER WAS TOLD NOT TO DRIVE THE TRUCK NO MORE THAN 5 MILES AN HOUR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044862January 27, 2004SUSPENSION, WHEELS
WHILE DRIVING APPROXIMATELY 45 MPH, THE LEFT FRONT WHEEL COLLAPSED, AND CAUSED THE VEHICLE TO HIT ANOTHER VEHICLE. *AK *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054900January 26, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I TOOK THE CAR IN TO GET NEW TIRES AND HAVE STEERING CHECKED OUT. FOUND A PROBLEM WITH THE BALL JOINTS. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054921January 26, 2004ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
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
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054845January 25, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
PURCHASED MY 1999 DODGE DURANGO IN JULY 1999. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL DODGE DEALERSHIP IN LITTLE ROCK AT THE SERVICE INTERVALS THAT CHRYSLER RECOMMENDS IN THEIR SERVICE MANUAL. I STARTED HAVING PROBLEMS WITH MY DURANGO AT 51,492 MILES WITH THE CHECK ENGINE LIGHT COMING ON. I IMMEDIATELY TOOK IT IN FOR SERVICE. THE SERVICE DEPT. TOLD ME THAT THE VEHICLE'S COMPUTER SAID I HAD A BLOWN HEAD GASKET ALONG WITH #7 INJECTOR BEING BAD. SO A NEW PLATINUM GASKET, #7 INJECTOR AND INJECTOR SERVICE WAS DONE AT A COST TO ME OF $814.72. AT 52,085 MILES THE CHECK ENGINE LIGHT CAME ON AGAIN. AGAIN INTO THE DODGE SERVICE DEPT. ONLY TO FIND OUT THAT NOW THE ENGINE COMPUTER IS BAD (PCM213) AND WILL BE REPLACED UNDER DODGE'S 80,000 MILE WARRANTY. MY THINKING AT THIS POINT WAS THAT IF THE COMPUTER WAS GIVING OUT FALSE INFORMATION AT 51,492 MILES THEN PERHAPS MY $814.72 BILL FOR A NEW PLATINUM GASKET WASN'T JUSTIFIED. OF COURSE, THE SERVICE DEPT. ASSURED ME THAT THESE REPAIRS WERE INDEED NECESSARY AT THE TIME. AT 53,628 MILES I GREW CONCERNED ABOUT UPPER/LOWER BALL JOINTS BEING BAD ON MY DURANGO AFTER WATCHING A CBS NEWS REPORT. AS I WAS PLANNING A CROSS COUNTRY TRIP FOR THE HOLIDAYS, I HAD THE SERVICE DEPT. EVALUATE THE BALLS JOINTS BEFORE I LEFT, AND SURE ENOUGH, MY DURANGO NEEDED UPPER AND LOWER BALL JOINTS AND A RIGHT TIE ROD. BECAUSE THIS PROBLEM CAN BE SO DANGEROUS I WAS INSTRUCTED NOT TO DRIVE THE VEHICLE AND HAD TO TAKE ALTERNATE TRANSPORTATION ON MY TRIP. NEW PARTS WERE ORDERED AND THE DODGE SERVICE DEPT. REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES AND A RIGHT TIE ROD ARM AT A COST TO ME OF $952.10 PLUS A $57.82 DIAGNOSTIC TEST TO TELL US THESE PARTS WERE BAD IN THE FIRST PLACE. I FEEL THAT MY VEHICLE IS UNRELIABLE AND NOT ONE THAT I CAN DEPEND ON IN THE FUTURE. THESE ARE SAFETY DEFECTS THAT CHRYSLER SHOULD HAVE FIXED AT NO COST TO ME. I CANNOT AFFORD TO REPAIR THIS VEHICLE ANYMORE. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055760January 23, 2004AIR BAGS:FRONTAL
THE DRIVER SIDE AIR BAG DEPLOYED PARTIALLY. THE PASSENGER SIDE DEPLOYED FULLY, AS A RESULT THE PASSENGER AND DRIVER RECEIVED HEAD INJURY'S AND BROKEN LEGS. PLEASE DESCRIBE FURTHER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054762January 23, 2004ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAVE SEVERAL COMPLAINTS ABOUT OUR 1999 DODGE DURANGO. WE HAVE HAD THE PCM GO IN 2003, LUCKILY MY WIFE DID RESEARCH AND FOUND OUT THERE WAS A RECALL AND IT WAS COVERED. THE FRONT SUSPENSION BALL JOINTS ARE BLOWN AND NOW OUR DEALERSHIP HAS INFORMED US THAT WE NEED TO SPEND $5100.00 TO REPAIR THE ENGINE DUE TO THE OIL PUMP IS BLOWN. THE ENGINE WILL SEIZE IF MY WIFE ATTEMPTS TO DRIVE THE DURANGO. THERE JUST SEEMS TO BE A COMMON THREAD HERE SINCE MOST OF THE COMPLAINTS I HAVE READ ABOUT ARE THE SAME COMPLAINTS WE HAVE. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051856January 23, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN DRIVING, BRAKING OR GOING OVER BUMPS, THE BALL JOINTS WOULD MAKE A POPPING NOISE. *AK *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051947January 23, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT FRONT END SUSPENSION PROBLEMS, INCLUDING BALL JOINTS. *AK (UPPER AND LOWER BALL JOINTS) *SC THE CONSUMER STATED THE BALL JOINTS WERE REPLACED AT 33,000 AND NEEDS TO REPLACED AGAIN AT 59,000. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048647January 23, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DRIVER HAD PROBLEMS STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO A TIRE DEALER AND THE TECHNICIAN FOUND THE UPPER AND LOWER BALL JOINTS WERE WORN. THE DEALER REPLACED THEM. *NM *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054706January 22, 2004SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD TO REPLACE ALL BALL JOINTS ON A 1999 DURANGO THAT HAD ONLY 73,000. MILES ON IT. THE MECHANIC SAID HE SEES THIS FREQUENTLY ON DURANGOS. HE THOUGHT THERE WAS A PROBLEM BECAUSE THIS USUALLY DOES NOT HAPPEN AT SUCH LOW MILEAGE. TH HUB AND THE BEARING ONE ONE SIDE HAD TO BE REPLCED ALSO. THE MECHANIC SAID THE WHEEL POSSIBLY COULD HAVE COME OFF HAD I NOT SPOTTED THE PROBLEM AND HAD IT FIXED. I HAVE HEARD OF MANY COMPLAINTS SIMILIAR TO THIS, SO I DECIDED TO LET YOU KNOW ABOUT IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054677January 22, 2004SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS, UPPER ARM, RIGHT INNER TIE ROD, AND ALL SWAY BAR BUSHINGS HAD TO BE REPLACED DUE TO EXCESSIVE WEAR AT 56,880 MILES. COST WAS OVER $1400.00. THE SQUEAKING NOISE INDICATING THE PROBLEM WITH THE BALL JOINTS HAD BEEN NOTED SINCE 30,000 MILES BUT THE DEALER'S SERVICE DEPARTMENT WAS UNABLE TO DETERMINE THE PROBLEM AT THE TIME SO THE DURANGO WAS OUT OF WARRANTY AT THE TIME OF REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054585January 21, 2004ENGINE AND ENGINE COOLING:ENGINE
PURCHASED DURANGO IN MAY 02,AND PERFORMED REGULAR MAINTENANCE ON IT.ON 11/20/02 MY FAMILY AND I WERE ON OUR WAY TO MICHIGAN AND THE CHECK GAUGES LIGHT CAME ON AND THE OIL PRESSURE DROPPED TO 0,THE MOTOR STARTED TO KNOCK.WE WERE ON THE OHIO TURNPIKE,(WITH 5 CHILDREN),AND HAD TO FIND A PLACE TO PULL OVER BEFORE THE ENGINE WOULD BLOW.THIS WAS ODD WITH ONLY 46300 MILES ON THE MOTOR.LUCKILY WE WERE NEXT TO AN EXIT,WE PULLED OVER AND CALLED THE CHRYSLER GARAGE,THEY SAID DO NOT DRIVE THE VEHICLE ANY FURTHER YOUR OIL PUMP IS MORE THAN LIKELY BAD.THE GARAGE TOLD US THAT THERE HAD BEEN SLUDGE BUILD UP IN THE MOTOR WHICH CLOGGED THE PICKUP TUBE WHICH MADE PUMP FAIL,ALL DO TO LACK OF MAINTENANCE.THE OIL PUMP WAS REPLACED AND GOT THE VEHICLE BACK ON 1/9/03 AT THE PRICE OF $350.90.THE VEHICLE STIL HAD A TAPPING SOUND COMING FROM ENGINE AND THE MECHANIC TOLD ME IT WAS THE LIFTERS AND IT WOULD GO AWAY.IN OCTOBER 2003,MY SISTER AND I WERE PACKING THE CAR TO GO TO MY AUNTS FUNERAL 250 MILES FROM HOME,I STARTED THE CAR TO GO, WE HEARD A KNOCKING NOISE FROM THE ENGINE AND THE CHECK GAUGES LIGHT CAME ON AND THE OIL PRESSURE GAUGE DROPPED TO 0,SO WE CALLED THE GARAGE AGAIN.THEY SAID TO BRING IT IN THEY WILL REPLACE THE OIL PUMP AGAIN. THE VEHICLE HAD 55626 MILES ON IT AT THE TIME, AND THEY TOLD US THAT THERE WAS STILL A PROBLEM WITH SLUDGE IN THE MOTOR FROM LACK OF MAINTENANCE.THEY TOLD US THEY FLUSH THE MOTOR WITH CLEAN OIL OVER AND OVER FOR TWO DAYS TO REMOVE ANY SLUDGE,FIXED MY CAR FREE OF CHARGE AND THIS TIME I HAD IT BACK IN A WEEK.JANUARY 18,03 AT 11:00 PM I WAS PICKING UP MY HUSBAND FROM WORK AND THE CHECK GAUGES LIGHT CAME ON AGAIN AND OIL PRESSURE GAUGE WAS AT ZERO.THE GARAGE SAID TO BRING IT IN AND THEY WOULD ONCE AGAIN CHANGE THE OIL PUMP, FREE OF CHARGE, BUT STILL CONTINUE TO TELL ME THAT THERE IS STILL PROBABLY SLUDGE IN THE MOTOR,DUE TO LACK OF AMINTENANCE AND THAT THEY MAY NOT HAVE GOTTEN ALL IT.THE MILEAGE NOW STANDS AT 58300. 300 MILES AWAY FROM THE NEXT OIL CHANGE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0