Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10018504May 10, 2003
POWER TRAIN
TRANSMISSION AND DRIVE SHAFT FAILURE AT 52000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017134May 6, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
APPROXIMATELY 20 OCCURRENCES OF ANTI-LOCK BRAKE FAILURE IN HARD BRAKING SITUATIONS, RESULTING IN ONE ACCIDENT IN 2002. AS THE BRAKES ARE APPLIED, THEY WILL CUT OUT AND A HUMMING NOISE CAN BE HEARD FROM THE MOTOR/FRONT OF THE VEHICLE. SOMETIMES THE BRAKING WILL KICK BACK ON AFTER A MOMENT OR TWO, OTHER TIMES THE BRAKE PEDAL MUST BE RELEASED AND REAPPLIED IN ORDER TO ACHIEVE NORMAL BRAKING. ON THE MAY 2, 2003 INCIDENT, I WAS ATTEMPTING TO STOP AT A RED LIGHT, TRAVELING 25 MPH, CLEAR AND SUNNY DAY, 52 DEGREES. THE LIGHT CHANGED QUICKLY AND I BEGAN BRAKING. AS I DEPRESSED THE BRAKE HARDER, THE BRAKES SEEMED TO GIVE OUT AND I HEARD THE HUMMING NOISE. THE DURANGO SLOWED TO ABOUT 2-5 MPH BUT MAINTAINED THAT SPEED, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED. AS I WAS ABOUT TO ROLL INTO THE INTERSECTION, I RELEASED THE BRAKES AND QUICKLY REAPPLIED THEM. THE DURANGO SHOT FORWARD BRIEFLY, BUT THE BRAKES THEN KICKED IN NORMALLY AND I WAS ABLE TO STOP ALL FORWARD MOMENTUM. MOST OF THE ABOVE INCIDENTS HAVE BEEN ON SUNNY DAYS, DRY CONDITIONS WITH AN AVERAGE AIR TEMP OF 60 DEGREES. WE HAVE MENTIONED THIS TO THE DODGE DEALERSHIP THAT MAINTAINS OUR VEHICLE AND THE BRAKING SYSTEM WAS INSPECTED. THEY STATED THAT THE BRAKES WERE OPERATING WITHIN SPECS AND THAT WITH ABS, THERE WILL BE A PAUSE AS THE ABS KICKS IN. MY WIFE AND I HAVE BOTH HAD PRIOR VEHICLES WITH ABS AND HAVE NEVER HAD THIS SITUATION BEFORE. *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10016683April 29, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE HAS GONE BAD. DODGE MISSED THE DIAGNOSIS AND SENT US BACK DRIVING UNTIL I WAS ABLE TO BRING IT BACK IN A APRIL (OVER A MONTH LATER). WE HAVE CURRENTLY ABOUT 75,000 MILES ON OUR 2000 DURANGO. THE TRANSFER CASE WENT BAD UNEXPECTEDLY AND UNTIMELY. OUR WHEELS COULD HAVE LOCKED UP WHILE WE WERE DRIVING CAUSING SERIOUS INJURY TO US AND OTHERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017783April 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY DUE TO A DEFECTIVE OUTPUT SENSOR. THE DEALER HAS BEEN NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017633April 28, 2003
STEERING
THE STEERING PUMP AND RACK FAILED WHILE DRIVING AT 35 MPH. WHICH MADE THE VEHICLE DIFFICULT TO STEER. *JB THE POWER STEERING PUMP WAS REMOVED AND REPLACED ALONG THE STEERING RACK. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017447April 23, 2003
SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING 47 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE DRIVERS SIDE SEAT BELT BECAME DETACHED FROM ITS RETRACTOR WHICH RESULTED IN THE DRIVER BEING INJURED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016193April 19, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS APPLIED WHEN A PEDESTRIAN WALKED IN FRONT OF VEHICLE TRAVELING ABOUT 30 MPH, DURANGO WOULD NOT STOP, CHUGGING MOTION, CLUNKING SOUNDS, REAR OF VEHICLE SKIDDING TO THE LEFT. DRY ROAD, SUNNY DAY, ABOUT 70 DEGREES OUTSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016194April 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, "CHECK ENGINE" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016195April 19, 2003
ELECTRICAL SYSTEM
RIGHT REAR PASSENGER DOOR LOCKED FROM INSIDE AND OUTSIDE, A FEW WEEKS LATER, THE PROBLEM WENT AWAY, BUT THE WINDOW WILL NOT ROLL DOWN, AND EVER SINCE THEN, WHEN THE VEHICLE EXCEEDS 15 MPH, A LOUD BUZZING (DOORS LOCKING)SURPRISES GUEST PASSENGERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014431April 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
DURANGO FAILS TO UP SHIFT AT REDLINE FROM FIRST GEAR TO SECOND, WHEN GEAR SELECTOR IS IN DRIVE. ENGINE HITS REV LIMITER REPEATEDLY. TOOK TO SUBURBAN CHRYSLER (SAINT PAUL), WHERE I WAS TOLD THIS IS NORMAL OPERATION. I AGREE THE ENGINE SHOULD HAVE A REV LIMITER IF THE TRANSMISSION DOESN'T SHIFT (MY COMPLAINT). NOT ONLY DID SUBURBAN CHRYSLER (SAINT PAUL) WASTE A WHOLE DAY OF HAVING MY DURANGO, THEY USED A HALF A TANK A GAS AND PUT OVER A HUNDRED MILES ON IT JUST TO TELL ME "THERE IS NO PROBLEM." EVERY CAR I HAVE EVER OWNED HAD AUTOMATIC TRANSMISSION (AND I HAVE WORKED ON A FEW MYSELF), AND HAVE NEVER FAILED TO SHIFT AT REDLINE (THOSE CARS HAD 100 TIMES THE MILEAGE, THAT MY DURANGO HAS). WHEN I PICKED UP MY DURANGO NOT ONLY WAS I PISSED THEY USED IT ALL DAY AND COULDN'T FIND ANYTHING WRONG WITH IT, THEY DIDN'T EVEN SHUT THE HOOD ALL THE WAY WHEN THEY WERE DONE. I HAD TO PULL OVER ON THE FREEWAY TO CLOSE THE HOOD PROPERLY (IT WAS BOUNCING ON THE SAFETY CATCH). I COMPLAINED TO CHRYSLER WHO TOLD ME TO VISIT ANOTHER DEALER. THIS IS CERTAINLY 5 OUT OF 10 STAR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013844April 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
OCCASIONALLY TRANSMISSION WILL NOT ENGAGE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. TRANSMISSION IS IN DRIVE BUT ACTS AS IF IN PARK OR NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES WHEN ATTEMPTING TO PULL AWAY AFTER STOPPING FOR A TRAFFIC LIGHT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010785March 20, 2003
SUSPENSION
AT MY 30,000 SERVICING I COMPLAINED OF A LOT OF CREAKING NOISES COMING FROM FRONT/BACK ESPECIALLY WHEN GOING OVER BUMPS, OR ACCELERATING/TURNING UP/DOWN SLIGHT INCLINES. DEALER "LOOSENED AND RE-TORQUED LEAF SPRING MOUNTING BOLTS". NOISE WENT AWAY. ABOUT 7 MONTHS LATER, THE NOISE RETURNED AND HAS WORSENED (NOW I AM OFF WARRANTY). TOOK IT TO A DIFFERENT DEALER, WHO SAID THAT THE ORIGINAL DEALER SHOULD HAVE REPLACED NOT JUST TIGHTENED LEAF SPRINGS DUE TO EXISTING SERVICE BULLETIN. ALSO, NEW DEALER CHARGED ME TO TEST DRIVE/DIAGNOSIS MY CAR. NOW THEY SAY "SWAY BAR BUSHINGS" NEED TO BE REPLACED. THEY HAVE ORDERED PARTS, BUT AT MY EXPENSE. I AM ONLY A FEW WEEKS OFF OF WARRANTY...THE NOISE IS MUCH WORSE, HAPPENS FRONT/BACK, STOP/GO, UP/DOWN-HILL, GOING OVER BUMPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012184March 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE VEHICLE WAS AT IDLE A FIRE STARTED UNDER THE HOOD. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10011540March 12, 2003
POWER TRAIN
THE VEHICLE CHANGED GEARS WITHOUT THE BRAKES BEING APPLIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008500March 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANSMISSION DOES NOT ENGAGE WHEN IN DRIVE , ACTS LIKE IN NEUTRAL OR PARK. OIL CHANGES AND TRANSMISSION FLUID HAS BEEN SERVICED . DEALER WANTS OVER $3000.00 FOR A REBUILT TRANSMISSION. THIS IS A SAFTY ISSUSE DODGE NEEDS TO LOOK INTO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010072March 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED CAUSING VEHICLE NOT TO ACCELERATE.*JB..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010073March 6, 2003
LATCHES/LOCKS/LINKAGES
THE DRIVER AND PASSENGER DOOR LOCKS BECAME STUCK, THE LOCKS WERE REPLACED TWICE. *JB *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009224February 25, 2003
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005633February 10, 2003
ENGINE AND ENGINE COOLING
NOVEMBER 1, 2002 OUR 2000 DODGE DURANGO MALFUNCTIONED. IT WAS TOWED INTO A DEALERSHIP WHERE AN ADJUSTER FROM OUR EXTENDED WARRANTY COMPANY (NORTH AMERICAN) WAS SENT. ACCORDING TO THE MECHANIC AT THE DEALERSHIP, AN "UPPER PLENUM GASKET" MALFUNCTIONED, CAUSING OIL TO SUCK UP INTO A PART OF THE ENGINE AND BURN UP. WE WERE TOLD THAT THE BURNED OIL THEN DROPPED INTO THE OIL PAN WHERE IT WAS THEN SUCKED UP INTO THE INTAKE AND BECAME CLOGGED. NORTH AMERICAN DENIED OUR CLAIM STATING NEGLIGENCE ON OUR PART. A REPRESENTATIVE WITH NORTH AMERICAN STATED TO ME THAT THEY DID NOT AGREE WITH THE ADJUSTER. WE HAD TO BORROW OVER $4,000 TO REPLACE THE ENGINE IN THIS VEHICLE. I HAVE SINCE FOUND OTHER PEOPLE IN THE UNITED STATES WHO ARE POSTING THIS SAME ISSUE WITH DODGE DURANGO'S (AND NOT JUST THE YEAR 2000) CONSUMER WAS ASKING HOW COME THERE'S NO OFFICIAL INVESTIGATION HAS OPENED REGARDING VEHICLE. CONSUMER HAS FOUND 20 PLUS SIMILAR COMPLAINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005639February 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 2000 DODGE DURANGO STARTED MISSING AND BACK FIRING AFTER MORNING WARM UP,PARKED THE CAR UNTIL NEXT DAY.TRIED TO START CAR IN MORNING AND NO GO.TOWED CAR TO DEALER WHERE THEY CHANGED PLUGS AND GOT IT RUNNING ONLY TO HERE A NOISE IN ENG UPON OPENING ENGINE THEY FOUND #3CYL BEAT UP AND HALF OF MY OTHER CYLS WITH LOW COMPRESSION.NO BROKEN PART FOUND THERE FORE NO COVERAGE FROM DODGE OR API WHO HOLDS THE 6YR-60000 WAR.MY CAR HAS ONLY 42000 AND NOW NEEDS ROUGHLY 6000.00 IN REPAIR. NO HELP FROM DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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