Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10380752February 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
DROVE THE DURANGO HOME FROM WORK AROUND 8PM THE NIGHT BEFORE. WHEN I GOT INTO THE VEHICLE THE NEXT MORNING ABOUT 7:30AM , HEARD A LOAD POP NOISE AND THEN IT SHUT OFF. WHEN I TRIED TO START IT BACK UP IT HAD AN AWFUL TAPPING NOISE, SO I IMMEDIATELY SHUT THE ENGINE BACK OFF. THIS VEHICLE HAS ABOUT 130,000 MILES ON IT, MOST BEING HIGHWAY MILES. I HAVE ALWAYS SERVICED ACCORDING TO MANUFACTURE RECOMMENDATIONS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I STILL HAVE 6 PAYMENTS LEFT ON IT. WHY WILL DODGE NOT STAND BEHIND THEIR PRODUCT, AS IT IS OBVIOUS BY THE INTERNET THAT THIS IS A VERY BIG PROBLEM. IN THESE BAD ECONOMIC TIMES PEOPLE CAN'T AFFORD TO LOOSE WHAT THEY HAVE WORKED SO HARD TO KEEP. I THINK I WILL GO TO THE NEWS MEDIA ON THIS TO MAKE AMERICANS AWARE NOT TO PURCHASE DODGE PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380792February 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
MY 2004 DODGE DURANGO 5.7 L HEMI V8 HAD 134,000 MILES. OIL CHANGES WERE DONE EVERY 3,000 MILES, FLUIDS ALWAYS CHECKED. I DROVE THE VEHICLE FOR MOST OF THE DAY AND THEN PARKED IT IN THE DRIVEWAY. THE NEXT DAY I WENT TO START IT AND IT SOUNDED LIKE THE BATTERY WAS DEAD BUT MADE A LOUD CLUNKING SOUND. I ATTEMPTED TO JUMP THE BATTERY AND WITHOUT SUCCESS I HAD IT TOWED TO A MECHANIC. THE MECHANIC FOUND THAT THE MOTOR SEIZED AND WOULD REQUIRE A REBUILT. THE COST WOULD BE $6300 FOR A VEHICLE THAT IS NOT EVEN PAID OFF YET. AFTER READING SEVERAL OF THE SAME COMPLAINTS, I FIND THIS TO BE A DEFECT. CHRYSLER SHOULD TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT TO CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377958January 20, 2011
ENGINE AND ENGINE COOLING:ENGINE
AFTER NOTHING BUT NORMAL DRIVING EXPERIENCES, UPON ATTEMPTING TO START MY 2004 DODGE DURANGO WITH A 5.7 L HEMI V8, THERE WAS A LARGE WRENCHING SOUND AND THE SUBSEQUENT BANGING IN THE TIMING OF THE ENGINE. THE LAST TIME I DROVE THE CAR IT WAS FINE AND ACTUALLY AVERAGED 20 MPG AS PER USUAL HIGHWAY DRIVING. THE DODGE SERVICE TECHNICIAN LATER INFORMED ME THAT A VALVE LIFTER, ROCKER ARM, AND PISTON HAD ALL GONE AND THE VEHICLE REQUIRES A NEW MOTOR. SINCE I ONLY HAVE 116,000 MILES ON IT AND SERVICE IT REGULARLY, I FIND THIS TO BE A DEFECT. THIS FEELING IS ALSO JUSTIFIED BY THE FACT THAT I CAN EASILY FIND OVER 100 POSTINGS ON VEHICLE FORUMS RELATED TO ENGINE FAILURE AT START-UP, IDLE OR LOW SPEEDS, ALL WITH SIMILAR OUTCOMES TO MINE. THERE WAS NO RECOURSE OFFERED BY THE DEALER, WHO INSTEAD OFFERED ME AN OPTION OF A $6500 REBUILD OR $450 FOR THE CAR AS-IS AND WERE TOO EAGER TO GET ME INTO THEIR SHOWROOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377919January 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE ENGINE BEGAN RATTLING ABNORMALLY. THE CONTACT WAS ABLE TO DETERMINE THAT THE ENGINE WAS LEAKING OIL. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WERE SHARDS OF METAL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WAS 90,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376916January 17, 2011
ENGINE AND ENGINE COOLING, EQUIPMENT
DODGE DURANGO, HEMI 5.7 LITER ENGINE WENT OUT. STARTED OUT WITH A TICKING NOISE THAT I WOUND OUT TO BE THE #7 CYLINDER CONNECTING ROD WAS BENT AND HITTING THE BAFFLE ABOVE THE CRANKSHAFT. IT BROKE, AS I WAS DRIVING IT ONTO THE LIFT, AND SENT THE ROD THROUGH THE SIDE OF THE BLOCK. ENGINE IS DEAD, 116K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376381January 12, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 DODGE DURANGO SLT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONNECTING ROD TO THE ENGINE BROKE. THE CONTACT APPLIED THE BRAKE AND SMOKE EMITTED FROM THE HOOD. THE CONTACT PULLED OVER AND THE VEHICLE CAUGHT FIRE FROM THE OIL ON THE EXHAUST. THE CONTACT STATED THAT THE FIRE WENT OUT AFTER THE OIL BURNT OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10375202January 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
ON THURSDAY DECEMBER 30, 2010 I WENT TO START MY VEHICLE AND THERE WAS A TICKING NOISE COMING FROM THE ENGINE. GOT IT TO MY MECHANICS AND AS WE WERE PUTTING IT ON THE LIFT THERE WAS A BIG BANG AND THEN THE TICKING BECAME MORE OF A HAMMERING NOISE. WE REMOVED THE MOTOR ON THURSDAY JANUARY 6, 2011 TO FIND THAT THE #7 CYLINDER CONNECTING ROD HAD BROKE AND GONE THROUGH THE SIDE OF THE ENGINE BLOCK. THROUGH SOME USER FORUMS ON THE INTERNET I FOUND THAT THERE HAVE BEEN MULTIPLE INSTANCES OF THIS HAPPENING USUALLY BETWEEN 90 - 100,000 MILES. MY VEHICLE HAD APPROXIMATELY 98,000 MILES ON IT. ORDERED A NEW MOTOR ON FRIDAY JANUARY 7,2011. I AM JUST GLAD THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH DURING MY NORMAL DAILY ROUTINE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374919January 6, 2011
AIR BAGS
ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374752January 5, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE VEHICLE THE ENGINE SOUND WAS SIMILAR TO A "LAWN MOWER". THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE ENGINE DUE A PISTON FRACTURING A BLOCK IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373669January 1, 2011
ENGINE AND ENGINE COOLING
2004 DURANGO ALL MAINTENANCE KEPT UP, CAR WAS RUNNING FINE THEN ONE DAY WENT TO START CAR MADE LOUD KNOCKING NOISE, DEALER SAID BLOWN CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373613December 31, 2010
ENGINE AND ENGINE COOLING
2004 DODGE DURANGO WITH 5.7 V8. VEHICLE HAS 103,000 MILES ON IT AND HAS HAD REGULAR MAINTENANCE AND OIL CHANGES. DROVE THE VEHICLE HOME FROM WORK AND PARKED IT IN MY DRIVEWAY WITH NO INDICATION OF ANY PROBLEMS WHATSOEVER. WHEN I WENT OUT TO START IT THE NEXT DAY IT WOULD NOT START. SOUNDED LIKE A DEAD BATTERY OR POSSIBLY THE STARTER FROZEN UP (RAPID CLICKING NOISE) AFTER TRYING TO JUMP START THE ENGINE, I HAD IT TOWED TO THE SHOP WHERE THEY SHOWED ME A GAPING HOLE IN THE SIDE OF THE ENGINE WHERE IT HAD THROWN A ROD. THEY COULD NOT TELL ME WHAT HAD CAUSED THE FAILURE WITHOUT TEARING APART THE ENGINE AND COSTING A LOT MORE MONEY, BUT ENGINE WAS TRASH AT THAT POINT AND NO NEED SPENDING MORE MONEY ON TRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372625December 28, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2004 DODGE DURANGO SLT HEMI (5.7 V8) WITH 71,000 MILES. NO EVENTS LEADING TO FAILURE AS VEHICLE WAS REGULARLY MAINTAINED AND NO WARNING VIA SOUNDS/FEEL/OR LIGHTS OF ANY KIND. THE CONNECTING ROD BROKE THRU THE BOTTOM OF THE ENGINE BLOCK CAUSING 2 SUBSTANTIAL CRACKS AND LEAKAGE OF OIL. ONLY OPTION FOR REPAIR IS A NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370948December 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON HIGHWAY AT 55MPH. LOUD BAG THEN RAPPING SOUND. PULLED TO SIDE OF ROAD WITH ENGINE STILL RUNNING, SHUT OFF, DETERMINE LARGE PUDDLE OF OIL UNDER PASSENGER SIDE OF CAR. TOWED TO GARAGE. OIL LEAKED THROUGH CRACKED BLOCK DUE TO BROKEN CONNECTING ROD. ALL MAINTENANCE DONE PER MANUFACTURES SPECS. REPLACING ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368584December 1, 2010
ELECTRICAL SYSTEM
I HAVE A 2004 DODGE DURANGO THAT I HAVE ONLY HAD FOR 2 MONTHS WELL WE HAD BEEN DRIVING THROUGH A BAD RAIN ON THE HIGHWAY DOIN 55 AND ALL OF A SUDDEN THE CAR STARTED TO SPUTTER AND SHAKE I WENT FROM 55 MILES A HOUR TO 10 IN 30 FEET AND ALMOST GOT CREAMED BY A TRACTOR TRAILER WITH MY KIDS IN THE CAR NO LESS, WELL I HAD IT TOWED TO THE DEALER THE SAID IT WAS DO TO THE RAIN AND TOLD ME IT WOULD BE 600 DOLLARS TO FIX BECAUSE IT WAS GENERAL MAT. NOT COVERED IN OUR WARRANTY. SO HERE ME AND MY WIFE AND KIDS GO OUT IN THE STORM. PRETTY SUCKY FOR A DEALER TO DO. SO WE MADE IT HOME I GOT ON LINE THERE ARE NUMEROUS SITES ABOUT THIS PROBLEM SO I CALL DODGE THEY SAY I'M THE ONLY ONE THAT HAS CALLED IN ON THIS PROBLEM YEAH RIGHT. WHAT HAPPENS IS THE COIL PACKS AND WIRES GET WET AND ARCH AND CAUSES A MISS FIRE I CANT EVEN WASH MY CAR THAT'S HOW BAD IT IS. ME AND THE OTHER OWNERS WANT TO KNOW WHY IT HASN'T BEEN A RECALL???OR DOES SOMEONE HAVE TO DIE FIRST. THIS IS A MAJOR PROBLEM AND NEEDS TO BE ADDRESSED THANKYOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368301November 30, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT HAD HIS FOOT ON THE BRAKE PEDAL READY TO SHIFT INTO PARK, THE THROTTLE STUCK AND CRASHED INTO A SHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10368370November 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE UPON EXITING INTERSTATE BLEW THE ENGINE. STEERING AND BRAKING FUNCTIONS WERE DISABLED. 4,000LB SUV REMAINED UNCONTROLLABLE UNTIL IT CAREENED INTO AN EMBANKMENT. SOMEONE HAS TO DO SOMETHING. THERE ARE COUNTLESS PEOPLE WITH THIS SAME ISSUE OF ENGINE FAILURE WITH THE SAME ENGINE. IS THERE NOTHING THAT CAN BE DONE? WE PAID LARGE AMOUNTS OF MONEY TO SUPPORT CHRYSLER AND THEIR IS NO POSITIVE RETURN FOR THE BUYER. PLEASE SEE LINK HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1DD4B2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367918November 26, 2010
ENGINE AND ENGINE COOLING
2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WAS PURCHASED IN 2007. IN JULY AND AUGUST OF 2010 I EXPERIENCED SEVERAL OCCASIONS OF STALLING AND HESITATION, MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS OF 65 MILES PER HOUR AS WELL AS 30 MILES PER HOUR IN LOCAL TRAFFIC. VEHICLE HAS STALLED WITH NO POWER IN TRAFFIC. SEVERAL TIMES THIS HAS OCCURRED DURING RAINING AND SUNNY CONDITIONS. VARIOUS TIMES CHECK ENGINE LIGHT HAS COME ON AND VEHICLE WAS TAKEN TO DEALERSHIP FOR SERVICE AND KEEP FOR DAYS. CHRYSLER DEALERSHIP CHARGED FOR SENSOR REPLACEMENTS AND COMPLETE TUNE-UP OF PLUGS WIRES, ADJUSTMENTS, ETC. THIS ALL HAPPENED IN THE SUMMER OF 2010. THE VEHICLE HAD BEEN ALLOW TO SIT IN OUR DRIVEWAY FOR SEVERAL WEEKS TO CUT DOWN ON DRIVING IT DUE TO THE PERFORMANCE ISSUES AND TRIPS TO THE DEALERSHIP. ON NOVEMBER 25, 2010, THANKSGIVING DAY, I WHEN OUT TO START THE VEHICLE AND A LOUD THUMPING NOISE CAME FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING OF THIS TYPE OF PROBLEM. MY NEIGHBOR TOLD ME THAT IT SOUNDS LIKE A BLOWN PISTON OR ROD IN THE ENGINE. I HAVE THEN FOUND MANY SIMILAR INCIDENTS AND COMPLAINTS ON THE WEBSITE DESCRIBING THIS SAME DANGEROUS AND DEFECTIVE VEHICLE AND ENGINE AS MINE. SOMEONE WILL BE SERIOUSLY INJURED OR KILLED IF CHRYSLER IS NOT FORCED TO REPLACE OR REPAIR THESE DEFECTIVE ENGINES. IF THIS WERE TOYOTA, YOU WOULD HAVE NO PROBLEM TAKING ACTION AGAINST THE MANUFACTURER. YOU MUST DO THE SAME THING AGAINST CHRYSLER WHO HAS GIVEN THE PUBLIC A BAD AND DEFECTIVE PRODUCT WITH AN EXTREMELY HIGH COST TO REPAIR AND SHOULD NOT BE SHIFTED TO THE CONSUMER WHILE THE COMPANY IS PROVIDED THE ABILITY AND PROTECTION TO IGNORE THEIR RESPONSIBILITY. PLEASE DO YOUR JOB AS THE AMERICAN PUBLIC DEPENDS ON YOU FOR JUSTICE AND RECOMPENSE ON PRODUCTS THAT ARE INFERIOR AND UNSAFE. PLEASE TAKE ACTION FOR RECALL AND REPLACEMENT AND/OR REPAIR OF ALL 2004 AND LATER 5.7 HEMI ENGINES RIGHT AWAY. THERE ARE MORE THAN SUFFICIENT CASES AND REPORTS AS I FOUND OUT THAT I AM NOT ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366125November 12, 2010
ENGINE AND ENGINE COOLING
THE VEHICLE DIES WHEN I DECELERATE OR TURNING IN TO MY DRIVEWAY. THE VEHICLE HAS ALSO DIED DRIVING DOWN THE HIGHWAY AT 40 OR 50 MPH. I HAVE FELT THE VEHICLE CUTTING OUT AS I'M DRIVING ON THE HIGHWAY AT 60 MPH. WHEN STOPPED AT A STOP LIGHT, IT FEELS LIKE IT IS GOING TO DIE, AND I HAVE TO GIVE IT SOME GAS WITH THE ACCELERATOR PEDAL SO IT WON'T DIE. RECENTLY, IT DIED AS I WAS TURNING IN THE DRIVEWAY AT WORK, AND IT TOOK SIX TIMES OF TRYING TO START IT BEFORE IT WOULD START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365316November 10, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2004 DODGE DURANGO 4.7. THE MILES ARE 117,000. MY WIFE NOTICED A LOUD TICKING SOUND COMING FROM THE ENGINE. AFTER DOING SOME RESEARCH ONLINE ABOUT THE DURANGO I CAME OPEN ANOTHER OWNER THAT REPORTED IT BEING THE EXHAUST MANIFOLD. I BOUGHT A NEW EXHAUST MANIFOLD GASKET AND WHEN I WENT TO INSTALL IT I NOTICED THAT 6 OF THE BOLTS HAD BEEN BROKEN OFF. ON THE DRIVERS SIDE THE HEAT SHIELD WAS COMPLETELY MISSING. I WENT TO THE DEALER AND PURCHASED A NEW HEAT SHIELD AND REPLACEMENT BOLTS. AFTER I INSTALLED THEM THE TICKING CONTINUED, I TOOK IT TO MY MECHANIC AND HE TOLD HE WAS SURE IT WAS AN EXHAUST LEAK AND TO GO AHEAD AND REPLACE THE DRIVERS SIDE MANIFOLD. I PURCHASED THE MANIFOLD FROM THE DODGE DEALER AND ONCE I GOT THE OLD ONE OUT I NOTICED THEY DID NOT MATCH. THE FACTORY EXHAUST MANIFOLD THAT CAME WITH THE VEHICLE DID NOT HAVE THE TWO HOLES CLOSEST TO THE REAR OF THE CAR. I BELIEVE BECAUSE OF THIS IT CAUSE EXCESSIVE HEAT CAUSING THE BOLTS TO BREAK OFF. I BELIEVE IT ALSO TO BE A FIRE HAZARD. I HAVE CONTACTED CHRYSLER I HAVE NOT HEARD BACK YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364360November 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2004 DODGE DURANGO WITH A BLOWN ENGINE. MY 5.7 HEMI HAS APPROXIMATELY 96,000 MILES ON IT. MY VEHICLE'S ENGINE HAS BEEN PROPERLY MAINTAINED FOR THE FOUR YEARS I'VE OWNED IT. I'VE KEPT THE OIL CHANGED EVERY 3,000 MILES, HAVE RUN ONLY HIGH OCTANE FUEL IN IT, AND PUT LESS THAN 10,000 MILES A YEAR ON IT. MY 17 YEAR OLD DAUGHTER WAS ALLOWED TO DRIVE IT TO HER DENTAL APPOINTMENT WHICH IS THIRTY MILES FROM OUR HOMETOWN. HOWEVER, SHE WAS NOT ABLE TO GET OUT OF THE DRIVEWAY. SHE CALLED AND TOLD ME THE ENGINE WAS "BANGING," AND I DON'T MEAN SLANG FOR AWESOME. SO, SHE TOOK HER OLD MAXIMA WITH OVER 200,000 MILES TO HER DENTAL APPOINTMENT, AND WHEN I GOT HOME, I FOUND OUT WHAT SHE WAS TALKING ABOUT. THE ENGINE HAS THROWN A ROD. I CALLED CHRYSLER TO ASK IF THERE IS A RECALL ON THE VEHICLE SINCE I RESEARCHED MY PROBLEM ON THE INTERNET AND FOUND THAT MY ENGINE FAILURE IS NOT AN ISOLATED INCIDENT. I UNDERSTAND COMPLETELY THAT I HAVE NO WARRANTY ON THE VEHICLE, BUT AT SUCH A LOW AMOUNT OF MILES, I ASSUMED THAT DODGE HAD REALIZED THAT THEY HAVE AN OBVIOUS MECHANICAL OR ENGINEERING DEFECT THAT NEEDS TO BE CORRECTED. UNFORTUNATELY, CHRYSLER DOES NOT AGREE. AFTER TALKING TO SEVERAL AGENTS AT CHRYSLER, I WAS ASSIGNED A CASE MANAGER WHO HAD COME TO THE CONCLUSION THAT I WAS ON MY OWN, BUT THEY WANTED TO OFFER ME FOUR COMPLIMENTARY OIL CHANGES! I DID NOT MAKE THAT UP. FOUR OIL CHANGES FOR MY BLOWN ENGINE. I'VE BABIED THIS VEHICLE; MOST OF THE MILES ON MY DURANGO HAVE BEEN HIGHWAY MILES. I'VE ONLY HAULED A TRAILER A HANDFUL OF TIMES. THIS VEHICLE SHOULD NOT BE WORN OUT. I STILL HAVE TWO YEARS TO PAY ON IT. AS A POOR SCHOOL TEACHER WHO RELIED ON THIS VEHICLE FOR TRANSPORTING HIS FAMILY SAFELY, I AM SEVERELY DISAPPOINTED WITH CHRYSLER'S CHOICE TO IGNORE SO MANY PEOPLE WHO HAVE EXPERIENCED THIS VERY SAME PROBLEM OF COUNTING ON CHRYSLER TO PROTECT OUR FAMILIES WITH A RELIABLE VEHICLE BUILT TO SAFELY CARRY OUR FAMILIES IN TRAFFIC AND THROUGH ALL TYPES OF WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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