Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10029310July 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
THE UPPER CONTROL ARMS, BALL JOINTS, AND IDLER ON MY 1998 DODGE DURANGO WITH 38,000 MILES WERE SEVERELY WORN AS IDENTIFIED DURING A ROUTINE INSPECTION. I WAS FORCED TO REPAIR THESE ITEMS SO TO PREVENT A FAILURE OF THE FRONT SUSPENSION. I CONTACTED DODGE REGARDING THIS DEFECT YET THEY WOULD NOT COVER THE REPAIR. THIS IS CLEARLY A DEFECT IN THE DURANGO AND SHOULD BE COVERED BY THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029314July 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS HAD TO BE REPLACED IN JAN 2003 ON MY 1998 DODGE DURRANGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029244July 26, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAD TO HAVE THE BALL JOINTS REPLACED DUE TO WHAT DEALER SHAID WAS UNUSUAL WEAR. VEHICLE HAD 84,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029265July 26, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:SHOCK ABSORBER, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE FRONT END OF MY DURANGO HAS HAD OVER 3 THOUSAND DOLLARS WORTH OF WORK, AND HAS NEVER HAD AN ACCIDENT AND ONLY HAS 60,000 MILES ON IT. BOTH DRIVERS AND PASSENGER SIDE BALL JOINTS HAVE BEEN REPLACED (TWICE). TIE ROD ENDS,CONTROL ARM,AND FRONT SHOCKS HAVE HAD TO ALL BE REPLACED.THE VEHICLE PULLS TO THE RIGHT (DRAMTICALLY) ESPECIALLY WHEN BRAKING, AND HAS ALWAYS DONE SO, NO MATTER WHAT WE DO. THIS IS AN ON GOING PROBLEM, THE LAST REPLACEMENT WAS DONE APPROXIMATELY 1 YEAR AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029273July 26, 2003
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES:TIE ROD ASSEMBLY
EXCESSIVE STEERING WHEEL PLAY; REQURING EARLY REPLACEMENT OF FRONT SUSPENSION PARTS INCLUDING, TIE RODS, STEERING ARM LINKAGES, STEERING GEAR, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029211July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 1998 DODGE DURANGO THAT NEEDS BOTH UPPER AND LOWER BALL JOINTS TO B EREPLACED, AND THE VEHICLE ONLY HAS A LITTLE OVER 60,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029069July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I NOTICED A HEAVY "THUMP" FROM THE FRONT END WHEN THE VEHICLE WAS ON WASHBOARD PAVEMENT OR WHEN GOING OVER CURBS ENTERING DRIVEWAYS. THE LOWER BALL JOINTS (AND INTERMEDIATE STEERING SHAFT) ON MY 1998 DODGE DURANGO REQUIRED REPLACEMENT AT 48,000 MILES. THE TRUCK HAS RECEIVED REGULAR SERVICE AT 3,000 MILE INTERVALS AND IS DRIVEN ONLY IN A SUBURBAN (SMOOTH, PAVED ROAD) OR INTERSTATE SETTING. THE ESTIMATE FOR THE REPAIRS IS ~$900. THE DEALER, KOLLER DODGE IN NAPERVILLE, IL, DID NOT DETECT THIS PROBLEM WHEN REPLACING THE FRONT BRAKE ROTORS 5 WEEKS AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029071July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE WEAR OF LOWER BALL JOINTS IN 1998 DODGE DURANGO. NEW ONES INSTALLED BY INDEPENDENT REPAIR SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029074July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE UPPER AND LOWER BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED AT 62,000 MILES. THIS SEEMS TO BE LOW MILEAGE FOR SUCH REPAIRS. ALSO, THE DEALER INDICATED THE TIE ROD ENDS WERE WEARING AS WELL AND RECOMMENDED REPLACING THEM BUT THEY POSED NO IMMEDIATE DANGER BUT THEY SUGGESTED THE TIE ROD ENDS MAY FAIL SOON. REPAIRS WERE GUOTED IN EXCESS OF $1200.00! THIS SEEMS TO BE LOW MILEAGE FOR THESE REPAIRS AS WELL. WITH THE NUMBER OF COMPLAINTS ON FILE IT WOULD SEEM TO BE PRUDENT TO ISSUE A RECALL ON THE FRONT SUSPENSION, ALL COMPONENTS, ON THE DURANGOS. AND TO ISSUE REIMBURSEMENTS FOR THOSE REPAIRS ALREADY COMPLETED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030056July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
CONSUMER STATED VEHICLE WAS TAKEN IN FOR A ROUTINE INSPECTION, AND THE DEALER NOTICED THAT UPPER CONTRO ARM AND LOWER BALL JOINTS NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030078July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER NOTICE D AND WHILE TRAVELING MAKING RIGHT OR LEFT TURNS FRONT END WAS MAKING NOISE. VEHICLE WAS SERVICED, BALL JOINTS WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030091July 24, 2003
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN MAKING A LEFT OR RIGHT TURN THERE IS A GRINDING NOISE IN THE DRIVER'S SIDE FRONT WHEEL. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT UPPER & LOWER BALL JOINTS WERE DEFECTIVE DUE TO RUST. ALSO, IDLER ARM WAS REPLACED. HOWEVER, NONE OF THE FIXES CORRECTED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029096July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT
UPPER AND LOWER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029130July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 1998 DODGE DURANGO' UPPER AND LOWER BALL JOINTS FAILED WITH ONLY 59000 MILES.REPLACEMENT COSTS WERE OVER $900. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028928July 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
UPPER AND LOWER BALLJOINTS AND FRONT TIE ROD ENDS HAD TO BE REPLACED AT MY EXPENSE DUE TO BEING TOTALLY WORN OUT AND FRONT TIRES WHERE WORN BALD ON THE INSIDE DUE TO THIS PROBLEM. GEAR SHIFT INDICATOR IS ALSO NOT ALIGNED PROPERLY SINCE PURCHASE, SITS IN BETWEEN NEUTRAL AND DRIVE WHILE IN DRIVE POSITION, TRANSMISSION WILL HANG IN FIRST GEAR OR SLIP WHEN ACCELARATING CAUSING HIGH RPMS, HAVE MAINLY EXPERIENCED THIS PROBLEM WHEN VEHICLE IS LOW ON GAS, AS STRANGE AS THAT MAY BE. HAVE ALSO EXPERIENCED PROBLEMS WITH THE VEHICLE LEAKING A CLEAR LIQUID ON THE PASSENGER SIDE FLOORBOARD WHICH APPEARS TO BE COMING FROM THE AIR CONDITIONER CONDENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028935July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 1998 DODGE DURANGO THAT HAD TO HAVE THE BALL JOINTS AND FRONT SUSPENSION REPLACED AT 50,000 MILES. THIS NOT ONLY WAS A COSTLY EXPENDITURE BUT ACCORDING TO THE MECHANICS THAT DID THE JOB AN UNHEARD OF REPLACEMENT JOB AT SUCH LOW MILES. THEY INFORMED ME THAT THEY COULD NOT BELIEVE I WAS HAVING TO DO THIS, SINCE I WAS NOT A LARGE WOMAN. I AM INTERESTED TO HEAR HOW MANY OTHER PEOPLE HAVE BEEN IN MY PREDICTAMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028938July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
OUR 1998 DODGE DURANGO HAS BEEN REPAIRED FOR THE PROBLEMS THAT ARE CURRENTLY UNDER INVESTIGATION REGARDING THIS VECHILE. AFTER EXPERIENCING WHAT WE THOUGHT WAS A PROBLEM WITH THE ALIGNMENT IT WAS DISCOVERED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. IN A ADDITION, THE INNER TIE ROD ALSO REQUIRED REPLACEMENT. I HAVE THE RECEIPT DESCRIBING THE WORK THAT WAS DONE AND THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028943July 23, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION
ALL FOUR POWER WINDOWS WENT OUT IN 2001. TRANSMISSION IS SHIFTING AT A HIGHER RPM. IT DOES NOT SHIFT UNTIL 3800 TO 4500. THIS ACCURED AT 58000 MILES JUNE 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029927July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER HAS STATED THAT SINCE SHE HAS OWNED THE VEHICLE ALL LOWER BALL JOINTS HAVE BEEN REPLACED ONCE. AT THIS TIME, ALL UPPER BALL JOINTS AND CV BOOTS NEED TO BE REPLACED AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028981July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 1998 DODGE DURANGO. I HAVE HAD TO REPLACE THE BALL JOINTS 3 TIMES IN 70,000 MILES. ONCE AT 38,000, THEN AT 53,000, THEN AT 66,000 MILES. I SAW THE NEWS ARTICLE ON TV ABOUT THIS SO I DECIDED TO REPORT IT. I KNOW OF SEVERAL OTHER OWNERS OF DURANGOS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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