Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10630833September 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630305September 3, 2014
ELECTRICAL SYSTEM
2012 DODGE DURANGO, 5.7. HEMI, KEYLESS START, AUTO TRANSMISSION. SINCE VEHICLE WAS RELATIVELY NEW, WOULD OCCASIONALLY NOT START, STARTER WOULD ENGAGE, BUT TO IGNITION. WITHIN THE LAST 2 MONTHS HAS GOTTEN WORSE, NOW APPROXIMATELY 70% OF THE TIME, VEHICLE WILL NOT START USING THE PUSH TO START. IF LOCK THE VEHICLE AND USE REMOTE START FROM THE KEY FOB, WILL 95% OF TIME START. MUST THEN UNLOCK THE VEHICLE AND PRESS THE PUSH TO START BUTTON. SOMETIMES THE ENGINE WILL AT THIS POINT RUN ROUGH AND STALL. MUST THEN REPEAT THE PROCESS. RARELY THE KEY WILL NOT BE DETECTED WHILE IN THE VEHICLE. EITHER KEY FOB IS THE SAME AND THEY HAVE NEW CR2032 BATTERIES IN THEM. TIPM IS AT FAULT. VEHICLE NOW HAS APPROXIMATELY 57,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629936September 1, 2014
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
THE TOTALLY INTEGRATED MODULAR ENGINE (TIME) HAS HAD MANY PROBLEMS SINCE THE PURCHASE OF THE 2012 DODGE DURANGO. THE SUV HAS STOPPED DEAD WHILE IN DRIVE ON INTERSTATE 95. THE PANEL LIGHTS HAS ALL COME ON ALL AT ONCE WHILE DRIVING. THE ENGINE HAS STALLED AND WOULD NOT RESTART SEVERAL TIMES LATE AT NIGHT. THE EXTERIOR LIGHTS HAS GONE OFF COMPLETELY AT NIGHT WITHOUT PANEL LIGHT NOTIFICATION. THE FOG LIGHTS WILL NOT WORK AT ALL TIMES. THE RADIO AT TIMES WILL NOT PAY. THE PUSH START BUTTON WILL NOT ALWAYS START THE VEHICLE. THE ENGINE PERMITS A FOUL ORDER AT TIMES. THE ENGINE HAS GONE FROM AUTOMATIC TO MANUAL DRIVE WITHOUT PLACEMENT IN MANUAL. THE BRAKE PEDAL WILL NOT COME BACK AFTER BEING PUSHED TO THE FLOOR. THE MOTHER BOARD HAS HAD TO BE REPLACED. THE ENTIRE ELECTRICAL SYSTEM HAS SHUT DOWN - VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I HAVE BEEN GIVEN A RENTAL CAR 4 TIMES FOR AN APPROXIMATE TOTAL OF 30 DAYS TO TRY TO RECTIFY THE PROBLEMS. I HAVE 4 RECALLS FOR VARIOUS ISSUES AND NONE HAVE BEEN FIXED DUE TO PARTS ARE NOT READILY AVAILABLE. RECALL ID'S - APRIL 2014 SERVICE BRAKES AND BRAKES HYDRAULIC ANTI-LOCK #102663, #102664, #102298 AND JULY 2014 105085 - ELECTRICAL SYSTEM WIRING. THERE ARE SEVERAL CLASS ACTION LAWSUITS AGAINST THE CHRYSLER GROUP, LLC FOR THE 2012 DODGE DURANGO. I NO LONGER FEEL SAFE IN THIS VEHICLE, I CAN POSSIBLY CAUSE AN ACCIDENT OR SOMEONE CAN HIT ME WITH ALL THE PROBLEMS AND POTENTIALLY HURT MYSELF OR OTHERS WITH ALL THE RECALLS AND ENGINE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629536August 30, 2014
SERVICE BRAKES
I RECEIVED A RECALL NOTICE FOR A BRAKE ISSUE IN MAY OF 2014 AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY CLAIM THEY CAN NOT GET THE PART TO COMPLETE THE REPAIR. IT HAS BEEN THREE MONTHS NOW WITH NO REPAIR AND IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629411August 29, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628822August 27, 2014
ELECTRICAL SYSTEM
VEHICLE FAILED TO START. POSSIBLY RUINED THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628311August 26, 2014
ELECTRICAL SYSTEM
2012 DODGE DURANGO CREW V6 TIPM PROBLEM. VEHICLE IS STARTING TO SHOW SIGNS OF A FAULTY/FAILING TIPM AS MANY OTHERS ARE AND RECALL SHOULD BE ISSUED BY CHRYSLER AS THIS IS A KNOWN PROBLEM THAT HAS OCCURRED IN THE PAST. THIS FAILURE CAN CAUSE THE AIRBAGS NOT TO DEPLOY WHEN NEEDED AND CAN CAUSE THE VEHICLE TO STALL WITHOUT WARNING POSSIBLE CAUSING A TRAFFIC ACCIDENT. THE VEHICLE IS CURRENTLY HAVING A HARD TIME STARTING AS NO POWER IS BEING FED TO THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627986August 25, 2014
ENGINE
PUSH START BUTTON, CAR GURGLES, SPITS AND SPUTTERS. TOLD TO TRY TO DRIVE VEHICLE BECAUSE THEY NEED A CODE. PUT CAR INTO GEAR INSTANTLY DIED. NOW AT DEALERSHIP, COULD NOT REPLICATE THE PROBLEM ONE MONTH AGO, HAS HAD IT FOR TWO DAYS BEFORE IT DIED ON THEM. ORDERING A NEW TIPM AFTER WE FOUND ONLINE THE SAME ISSUE WITH MULTIPLE CHRYSLER/DODGE VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627250August 21, 2014
ELECTRICAL SYSTEM
I HAVE BEEN TOLD THAT THE TIPM IS DEFECTIVE. THE CAR WILL CRANK AND NOT START. THE CAR SAYS THAT IS RUNNING AND IS NOT. IT HAS SHUT OFF WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621901August 12, 2014
ELECTRICAL SYSTEM
AIRBAG LIGHT, THEN LOSS OF POWER. HARD TO CRANK AND WILL LOSE POWER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619525August 7, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619024August 5, 2014
ENGINE, VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS UPON PULLING OUT IN TO TRAFFIC THE VEHICLE EITHER STOPPED ACCELERATING OR WOULD NOT ACCELERATE AT ALL. THIS HAS ALSO HAPPENED ON A FEW OCCASIONS ATTEMPTING TO PASS ANOTHER VEHICLE. UPON PULLING OUT TO PASS THE VEHICLE WOULD NOT ACCELERATE. THIS IS A VERY UNSAFE PROBLEM THAT HAS CAUSED MY FAMILY TO NEARLY GET T-BONED AFTER PULLING OUT INTO TRAFFIC. OTHER OWNERS SEEM TO HAVE SIMILAR SYMPTOMS WHICH EVENTUALLY GET TRACED BACK TO A FAULTY CYLINDER HEAD. REGARDLESS OF HOW MANY TIMES THE VEHICLES IS SENT IN FOR SERVICE NOTHING IS DONE ABOUT IT UNTIL THE CHECK ENGINE LIGHT SHOWS A TROUBLE CODE. CHRYSLER HAS BEEN AWARE OF THIS PROBLEM SINCE THE MIDDLE OF 2012 BUT HAS REFUSED TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618141August 1, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE OT PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618198August 1, 2014
SERVICE BRAKES
THERE HAS NOT BEEN AN INCIDENT YET - MY ISSUE IS: THERE HAS BEEN A RECALL FOR THE BRAKE BOOSTER BUT THE DEALER IS TELLING ME THAT DODGE IS NOT SENDING THE PARTS NEEDED TO FIX THE PROBLEM.APPARENTLY THE BRAKES COULD POSSIBLY FREEZE AND FAIL. I CALLED THE DEALER 7/1/2014 AND WAS "PUT ON THE LIST" FOR THE PART TO BE REPLACED. I CALLED TODAY, 8/1/2014, AND WAS TOLD I WAS ON THE LIST BUT THERE WAS ALMOST 50 OTHERS IN FRONT OF ME AND THAT DODGE WAS ONLY SENDING 2 OR 3 PARTS A MONTH AND HAD RESTRICTED THE PART SO IT COULDN'T BE ORDERED. AT THIS RATE, IT WILL BE THE END OF THE YEAR BEFORE MY CAR IS FIXED. ALTHOUGH IT IS AUG. NOW, IT WILL GET COLD SOON AND I HAVE 3 CHILDREN THAT I CHAUFFEUR AROUND. I WOULD HATE FOR ONE OF THEM TO BE INJURED BECAUSE THE BRAKES FAIL AND WOULD ALSO HATE TO FILE A LAWSUIT OVER A KNOWN ISSUE THAT DODGE SEEMS TO BE DRAGGING THEIR FEET OVER. IS THERE ANYWAY TO EXPEDITE THE PROCESS SO THE CAR CAN BE FIXED BEFORE WINTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616835July 28, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616885July 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THERE WAS 1 INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10616978July 28, 2014
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615589July 23, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I HAVE A 2012 DODGE DURANGE RT. WHEN PARKED AT A GAS STATION, TRIED TO TURN ENGINE ON WITH PUSH START SWITCH AND ENGINE DOES NOT START. WHEN PUSHING START SWITCH AGAIN IT MAKES THE SOUND LIKE THE ENGINE IS TRYING TO TURN OVER BUT DOES NOTHING. IN ORDER TO GET THE ENGINE TO STOP FROM MAKING THE TURN OVER NOISE I HAVE TO MOVE FROM PARK TO IN GEAR. THEN I RECEIVE THE "IGNITION OR ACCESSORY ON" MESSAGE. IN ORDER TO GET THE MESSAGE CLEAR I HAVE TO TURN OFF VEHICLE WITHOUT PRESSING THE BRAKE. THIS PUTS THE ENGINE INTO THE OFF MODE AND I HAVE TO START THE PROCESS TO GET THE CAR TO START ALL OVER AGAIN. THIS HAS HAPPENED MULTIPLE OCCASIONS AND I HAVE VIDEO TO SHOW THE DEFECT. I HAVE DONE RESEARCH AND READ THIS ISSUE WITH MANY PEOPLE SAYING IT IS THE TIPM DEFECT. ALSO, WHEN USING MY RIGHT BLINKER INSTEAD OF THE FRONT BLINKER WORKING MY FOG LIGHTS FLASH. FOR THE VEHICLE TO NOT START OR STALL IS A BIG SAFETY CONCERN AND LIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610794July 15, 2014
SERVICE BRAKES
THIS VEHICLE WAS RECALLED THROUGH NHTSA. WHEN I CALLED FOR A SERVICE APPOINTMENT THEY STATED THAT THERE WERE NO PARTS AVAILABLE FOR THE RECALL. THEY EXPLAINED THAT CHRYSLER WAS AWARE OF THIS SHORTAGE AND RECALL PROBLEM, THE COMPANY WAS UNIVERSITY DODGE IN DAVIE, FLORIDA. I AM ABOUT TO EMBARK ON A 2000 MILE TRIP WITH MY 2 GRANDCHILDREN. WHEN I EXPLAINED THIS TO THE SERVICE MANAGER, MANNY, HE SAID DON'T WORRY ABOUT IT . WE ARE IN FLORIDA AND THIS REALLY DOESN'T CONCERN US.YOU WILL BE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610824July 15, 2014
ELECTRICAL SYSTEM
TIPM FAILED. TOOK OVER A WEEK TO ORDER PART. CAR IS UNSAFE DUE TO THIS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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