Dodge Durango Complaints (2021)

196 consumer complaints on file.

#11713765January 27, 2026
EXTERIOR LIGHTING
The rear tail lights are not properly sealed. It allows rain, snow or car wash water to accumulate inside the assembly. The lights then short out and do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713183January 25, 2026
ELECTRICAL SYSTEM
My rear racetrack light on my 2021 Durango rt tow n go has water in it from not being sealed and it’s burnt out was quoted astronomical amounts of money to fix along with getting pulled over and was told it’s a safety issue by police and said it can cause a electrical fire and it’s a hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711808January 19, 2026
EXTERIOR LIGHTING
This complaint is for the tail light center light, race track light. Water has built up inside the lens after multiple times draining. The water has cased the racetrack light to completely burn out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709545January 7, 2026
EXTERIOR LIGHTING
Rear tail light not working filled with water and burned out led
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709120January 6, 2026
EXTERIOR LIGHTING
known issue with Driver side DRL going out and whole headlight unit has to be replaced according to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708948January 5, 2026
EXTERIOR LIGHTING
Driver side daytime running light failure. The entire headlight assembly must be replaced. There is reduced visibility, which is a safety concern. The cost to repair is $1,800, which is outrageous for a single headlight assembly. LEDs should not fail at 80K mileage on a car that is less than six years old. This appears to be a known defect on Dodge Durangos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705425December 16, 2025
ENGINE, POWER TRAIN
The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routing of the lines near the transmission housing, causing excessive wear not attributable to driver error. This model year has a documented history of similar failures. The vehicle and components are available for inspection and are currently at the dealership. My safety and the safety of others were put at risk because the vehicle overheated while I was driving at normal speed in traffic. A major overheating warning appeared while driving. Overheating in traffic creates a risk of sudden loss of power or the need to stop unexpectedly, which could result in a collision. Although I was able to drive slowly due to proximity to home, this condition would be hazardous on longer trips. The issue was confirmed by an authorized Dodge dealership, which verified failure of the coolant lines and provided an estimated repair cost of approximately $3,600. The vehicle has only been inspected by the dealership. A third-party warranty provider (Warranty Solutions) denied coverage, and I am disputing the decision. The vehicle remains at the dealership because I do not feel it is safe to drive. No prior warning signs were present. The overheating warning appeared suddenly at approximately 62,000 miles. I noticed the smell of coolant upon arrival at the dealership, indicating an active leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705096December 15, 2025
AIR BAGS
Was in a major car crash and air bags did not deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11704921December 14, 2025
EXTERIOR LIGHTING
Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704629December 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703549December 7, 2025
UNKNOWN OR OTHER
After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from looking ahead to attempting to read the Nav Screen. FCA knows about this and has documented it on Star Online, Case Number 258A000012, indicating they are not going to fix it. I believe this is unsatisfactory and is leading to distracted driving. More importantly this is now being reported on various forums and people are indication they have decided not to comply with the recall. I don't believe this is in the NHTSA best interest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702384December 1, 2025
EXTERIOR LIGHTING
My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. I understand that this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702367December 1, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702364December 1, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702211December 1, 2025
ELECTRICAL SYSTEM
Radio works for years it gets a update, it stops working, months of back and forth with software people say I’ll need to pay for a diagnostic to have them replace it, I paid got it on paper that a software update killed radio and software team told me to kick rocks. Pay out of pocket for an update I didn’t want killing my radio. Feels beyond illegal and I see others on forms with same exact problem and situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698890November 12, 2025
EXTERIOR LIGHTING
2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697348November 4, 2025
EXTERIOR LIGHTING
My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I went to Dodge dealer and was quoted $1,953.00 to repair! Manufacturers should not be permitted to engineer this kind of equipment for a vehicle that makes repairs prohibitive economically. NO RECALL HAS BEEN ISSUED BUT SHOULD BE. BTW, the repair includes removing the front bumper with grille just to get to the headlight for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693297October 14, 2025
EXTERIOR LIGHTING
Daytime Running Lights- the drivers side daytime running light has stopped working-like many other people have reported repair under warranty is being denied by Dodge FCA as a wear item, it is an integrated system and not a bulb as they are saying. It creates a safely issue that they refuse to repair under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693093October 13, 2025
EXTERIOR LIGHTING
2021 Dodge Durango with 40K miles on it. Like many other drivers of this specific SUV and year the front driver side LED Daylight Running Lights have suddenly stopped working. The same applies to the rear 3rd brake light. Based on discussion boards this seems to be a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689785September 25, 2025
EXTERIOR LIGHTING
The Driver's Side headlight Daytime Driving Light and Blinker stopped working at around 40k miles. We currently have have about 85k miles on it. The dealership stated is till cost over $1,000 to replace the headlight as the LED DRL and Blinker is not replaceable and the entire unit must be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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