Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10640745October 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE STALLED AND WAS UNABLE TO RESTART. THE DEALER STATED THAT THE TOTAL INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640936October 2, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640543October 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640619October 1, 2014
ENGINE
I WAS DRIVING APPROX. 45 PER HOUR, WHEN THE VEHICLE SEEMED TO JUST SHUT OFF IN STAGES, I WAS ABLE TO PULL INTO A PARKING LOT HOWEVER IT DID NOT WANT TO START FOR A FEW MINUTES. WHEN I HIT THE PUSH BUTTON, IT WOULD NOT START.ALSO IT HAS SINCE BEEN TURNING OVER, BUT NOT STARTING. THIS HAS BEEN AN INTERMITTENT PROBLEM, AND HAS DONE THIS UNDER ALL CONDITIONS INCLUDING WHEN IT HAS BEEN SITTING, AND AFTER IT HAS BEEN DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639211September 26, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE TURNING THE IGNITION KEY TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE AND THE ENGINE WOULD NOT START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639345September 26, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638918September 25, 2014
ENGINE
CAR WAS HAVING TROUBLE STARTING FOR A FEW WEEKS. THEN ONCE STARTED, WAS SPUTTERING, THEN CAR COMPLETELY STOPPED WORKING IN THE MIDDLE OF THE ROAD. TOOK TO DEALER AND WERE TOLD WE HAD A FAULTY TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639180September 25, 2014
FUEL/PROPULSION SYSTEM
DURANGO CRANKS AND DOESN'T TURN OVER OR STARTS AND THEN STALLS AFTER SHORT DISTANCE. LOCAL DEALER HAS REPAIRED FUEL PUMP. RECALL PRESENTLY ONLY INCLUDES 2011'S AND SHOULD BE EXTENDED TO ALL EFFECTED YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638269September 22, 2014
FUEL/PROPULSION SYSTEM
WAS DRIVING DOWN THE ROAD ON THE WAY TO THE GARAGE AS THE VEHICLE HAD BEEN HAVING DIFFICULTY STARTING ON 4 OR 5 OCCASIONS OVER THE PREVIOUS DAYS. AS I WAS DRIVING DOWN THE ROAD THE VEHICLE SHUT OFF, NO GAS NOTHING. I WAS ABLE TO COAST THE VEHICLE TO A SAFE PLACE AND EVENTUALLY IT STARTED BACK UP AGAIN. TOOK THE VEHICLE THE DEALERSHIP ON 9-8-2014 AND WAS ADVISED THAT IT WAS THE RELAY FROM THE TIPM TO THE FUEL PUMP. I HAVE SINCE LEARNED THAT THERE WAS A RECALL ON 2011 MODELS FOR THIS SAME THING; BUT MY SUV IS A 2012 MODEL. I WANTED TO FILE THE COMPLAINT AS THIS IS A DANGEROUS SITUATION AND CLEARLY IT IS HAPPENING IN MODELS OTHER THAN THE 2011. THE REPAIRS WERE ALMOST $300.00 FOR A PROBLEM THAT IT SEEMS LIKE OTHER MODELS ARE HAVING JUST AS THE 2011 DURANGOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637946September 22, 2014
ELECTRICAL SYSTEM
THIS CAR DOES NOT ALWAYS START AND CAN STALL AT ANY TIME. CHRYSLER HAS RECALLED THE 2011 MODELS AS OF 2 DAYS AGO FOR A FAULTY TIPM, MY 2012 HAS THE EXACT SAME PROBLEM WITH THE EXACT SAME PART AND I AM HAVING TO PAY $1400 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637555September 19, 2014
ENGINE
TWICE IN EARLY FEBRUARY, 2014, THE ENGINE (V-6) STOPPED RUNNING AND THE CEL POPPED UP. THE FIRST TIME I WAS CRUISING AT 50 MPH AND THE CEL CAME ON AND THE RPM WENT TO ZERO, BUT AS I COASTED TO THE SIDE OF THE ROAD THE ENGINE RESTARTED BY ITSELF AT ABOUT 40 MPH, SO IT WAS OFF FOR LESS THAN 10-15 SECONDS. THE SECOND TIME, I WAS BACKING OUT OF A PARKING SPACE. AFTER MOVING ABOUT 6 FEET THE ENGINE DIED AND THE TACH WENT TO ZERO AND THE CEL CAME ON. I TURNED EVERYTHING OFF AND RESTARTED THE ENGINE AND CONTINUED WITH MY ERRANDS. IN BOTH INSTANCES THE ENGINE WAS AT OPERATING TEMPERATURE AND THE FUEL TANK HAD AT LEAST 10 GALLONS. THE DEALER CHECKED THE CAR BUT FOUND NO CODES TO IDENTIFY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637301September 18, 2014
SERVICE BRAKES
I RECEIVED A RECALL NOTICE BACK IN MAY 2014 FOR THE BRAKE BOOSTERS #14V154000. I HAVE BEEN ON A WAITING LIST SINCE THE 1RST OF JUNE AND STILL HAVE NOT BEEN ABLE TO HAVE THIS PART REPLACED. MY DURANGO WAS LOOKED AT AND I WAS TOLD I NEED THE PART BUT STILL NO REPLACEMENT. I AM STILL ON THAT WAITING LIST FROM JUNE. WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT PART? AND IF MY DURANGO IS IN NEED OF THAT PART, AT THIS RATE WILL SOMETHING HAPPEN BUT THE PART IS IN AND MY NAME COMES TO THE TOP OF THAT WAITING LIST? IN THE MEAN TIME I HAVE NOW RECEIVED ANOTHER RECALL FOR MY DURANGO, ABOUT THE SUN VISOR AND I AM TOLD THEY NEED 4 HOURS TO REPLACE THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633449September 15, 2014
AIR BAGS
THE AIRBAG LIGHT FOR THE FRONT DRIVERS AND PASSENGER AIRBAGS WAS INTERMITTENTLY TURNING ON AND OFF. WE TOOK THE VEHICLE TO A DODGE DEALERSHIP FOR SERVICE ON AUGUST 20, YET THE LIGHT WASN'T ON AT THE TIME AND WE WERE TOLD THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS THE LIGHT WAS ON. THE AIRBAG LIGHT HAS BEEN ON CONSISTENTLY OVER THE PAST MONTH, TOOK IT INTO THE SAME DODGE DEALERSHIP SERVICE DEPARTMENT, THEY SAID "CONFIRMED AIR BAG LIGHT ON FOR B1C29 LEFT SIDE SEAT THORAX SQUIB CIRCUIT OPEN. PERFORMED WIRE REPAIRS TO LEFT AIR BAG WIRE JUMPER HARNESS BETWEEN R5 AND R7." WE WERE BILLED $299.50 FOR REPAIRS. THE VEHICLE IS A 2012 MODEL AND WE FEEL THIS SHOULDN'T HAVE BEEN AN ISSUE WITH THE VEHICLE BEING 2 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632991September 14, 2014
ELECTRICAL SYSTEM, ENGINE
ON SEVERAL OCCASIONS MY 2012 DODGE DURANGO WOULD ACTED LIKE IT WAS HAVING A HARD TIME TURNING OVER WHEN I WOULD START IT. ONE TIME ALL OF MY AUXILIARY LIGHTS LIT UP AND THEN THE ENTIRE SUV CUT OFF. AFTER I HAD MY OIL CHANGED 09/08/14 MY 2012 DODGE DURANGO STARTED HAVING EVEN MORE ISSUES WITH STARTING UP . IT WOULD TAKE ME ANYWHERE FROM 3-10 TIMES TO GET IT STARTED. I HEARD A SIZZLING SOUND UNDER THE SUV AFTER I HAD PARKED IT AND GOT HOME. THE NEXT MORNING THE ENTIRE SUV WAS DEAD. MY NEIGHBOR WAS ABLE TO JUMP START IT, SO I WENT AND PURCHASED A BRAND NEW BATTERY. IT STILL HAD ISSUES STARTING, BUT AFTER SEVERAL ATTEMPTS IT WOULD FINALLY TURN OVER. IT EVEN COMPLETELY CUT OFF ON ME WHILE I WAS SITTING AT A STOP LIGHT. LAST NIGHT I HEARD THE SAME SIZZLING SOUND SOMEWHERE UNDERNEATH MY DURANGO AND THIS MORNING IT WAS COMPLETELY DEAD AGAIN. THIS TIME IT WOULDN'T EVEN TURN ON EVEN AFTER GIVING IT A JUMP. OBVIOUSLY IT'S NOT JUST ME. THIS SITUATION IS SO UNFAIR BECAUSE RIGHT NOW MY CAR DOESN'T WORK AT ALL AND THE DEALERSHIP IS ACTING AS IF THEY HAVE NO IDEA WHAT I'M TALKING ABOUT. IF I WAS ABLE TO 'EASILY' FIGURE OUT THERE IS AN OBVIOUS ISSUE THAT WE ARE ALL HAVING JUST BY DOING A SIMPLE GOOGLE SEARCH, YOU WOULD THINK THE 'EXPERTS' RESPONSIBLE FOR SELLING ME MY CAR AND WORKING ON IT WOULD KNOW TOO. INDIVIDUALS AND BIG COMPANIES WHO TAKE ADVANTAGE OF MORAL CORRECT PEOPLE ALWAYS END UP LOSING IN THE END. I HOPE THEY DO THE RESPONSIBLE THING AND RECALL THE FAULTY TIPM ASSOCIATED WITH ALL OF OUR VEHICLES WITH NO CHARGE TO US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632702September 12, 2014
ENGINE, STEERING, SERVICE BRAKES
2012 DODGE DURANGO CREW WITH A V6. ENGINE DIED WHILE DRIVING DOWN THE HIGHWAY. I LOST POWER STEERING AND POWER BRAKES, BUT MANAGED TO GET OUT OF TRAFFIC AND LET IT COAST TO THE SHOULDER. THE ENGINE WOULD CRANK, BUT IMMEDIATELY DIE. AFTER A FEW ATTEMPTS, THE ENGINE BEGAN RUNNING SMOOTHLY. SINCE THEN, IT WILL OCCASIONALLY NOT START (THE STARTER TURNS OVER, BUT THE ENGINE WILL NOT RUN). NO CODES ARE DISPLAYING WHEN HOOKED TO A COMPUTER. A MECHANIC TOLD ME IT WAS THE TIPM AND I WOULD HAVE TO TAKE IT TO A DEALER. AFTER LOOKING ONLINE, I FOUND MANY OTHER COMPLAINTS FOR THE SAME PROBLEM. ENGINE SEEMS TO HAVE A BETTER START RECORD IF I TURN THE KEY ON AND WAIT 2 SECONDS BEFORE STARTING VS IMMEDIATELY TRYING TO CRANK THE CAR AS SOON AS I INSERT THE KEY. REMOTE START RARELY WORKS NOW. MY MAIN CONCERN IS THE ENGINE DYING WHILE MY WIFE IS DRIVING IN HEAVY TRAFFIC (SHE IS THE PRIMARY DRIVER). TO ME, THIS IS A MUCH MORE PRESSING ISSUE THAN THE CURRENT RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632700September 12, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632595September 11, 2014
SERVICE BRAKES
RECEIVED A SAFETY RECALL IN MAY 2014 FOR A BRAKE BOOSTER. I HAVE CONTACTED THE DEALER ON MULTIPLE OCCASIONS BUT HAVE BEEN UNABLE TO ESTABLISH A REPLACEMENT APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632233September 10, 2014
ELECTRICAL SYSTEM
TOTALLY INTEGRATED POWER MODULE (TIPM) - TRIED TO START MY CAR ONE MORNING AND IT WOULDN'T START. MADE SOUNDS LIKE IT WAS TRYING TO TURN OVER SO I STOPPED AND TRIED AGAIN AND IT STARTED. EACH DAY IT GOT WORSE. THEN IT HAPPENED AGAIN AT LUNCH AND AFTER WORK SO WAS HAPPENING 3 TIMES A DAY. CAR STARTED TO STALL IN THE MIDDLE OF THE STREET OR MAKE ODD SOUNDS LIKE THE ENGINE WAS REVVING UP. ALMOST GOT HIT BY A CAR WITH MY YOUNG SON IN THE CAR AND STARTED TO GET TO A POINT WHEN IT JUST DIDN'T WANT TO HARDLY START AFTER TRYING FOR 10 OR MORE MINUTES. TOOK TO THE SHOP AND AFTER WAITING FOR 3 DAYS THEY TOLD ME IT WAS THE TIPM MODULE AND WOULD COST $1281.15 TO FIX. THIS WAS JUST TODAY. I TOLD HIM I DON'T HAVE THAT KIND OF MONEY. I WENT SEARCHING ONLINE WONDERING MORE ABOUT THIS ISSUE AND COME TO FIND SO MANY PEOPLE HAVE THIS PROBLEM EVEN A CLASS ACTION SUIT HAS BEEN FILED. THIS ISSUE IS DANGEROUS. TO STALL IN THE MIDDLE OF A STREET FOR NO REASON AND THEN NOT BE ABLE TO GET YOUR CAR STARTED AGAIN IS BEYOND SCARY. WHEN THIS MANY PEOPLE HAVE THE SAME PROBLEM WITH THE SAME MODULE SOMETHING HAS TO BE DONE. EVEN SOMEONE IN MY OWN CITY HAD TO WAIT FOR THE PART ON BACK ORDER. A RECALL MUST BE DONE BEFORE SOMEONE IS HURT OR KILLED, PLEASE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631671September 8, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631277September 6, 2014
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON SATURDAY, AUGUST 30, 2014. TOOK CAR TO THE DODGE DEALER AND WAS TOLD ON FRIDAY, SEPTEMBER 5, 2014 THAT THE ISSUE WAS A FAULTY AIR IN TAKE SENSOR. ON SATURDAY, SEPTEMBER 6, 2014 THE AIR INTAKE SENSOR WAS REPLACED. DEALERSHIP WAS GETTING READY TO DRIVE THE VEHICLE 30 MILES TO ALLOW THE SYSTEM TO RESET WHEN THEY DISCOVERED THE PROBLEM WAS WITH THE TIPM (COMPUTER SYSTEM WHICH IS THE BRAINS OF THE VEHICLE). THE FAULTY TIPM IS PREVENTING THE FUEL INJECTOR TO FUNCTION PROPERLY AT START UP SO THAT THE VEHICLE STALLS AND FAILS TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START BUT IF LEFT IDLE WILL STALL AND ENGINE CUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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