Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10669065December 30, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I'VE HAD AT LEAST TWO THINGS THE CHRYSLER SERVICE DEPARTMENT HAS NOT ASSURED ME I NEEDED. A FRONT END ALIGNMENT DONE IN NJ AND A "BYPASS" FUEL PUMP ADDITION DONE AT LUSTINE?? I FEEL LIKE CAR HAD A HEART ATTACK BECAUSE OF A COMPUTER SENSOR ISSUE. NOW THEY SAY ITS SHAKING AND I NEED SPARK PLUGS AND THE DASH IS LIT UP BUT AFTER THE ADDITIONAL $3310..THEY ARE STILL NOT SURE WHAT'S WRONG WITH IT OR WHY IT SMELLS OF GAS EXCEPT GAS IS ON THE SPARK PLUGS AND SHOULDN'T BE AND NEW ONES WILL 'POSSIBLY' GET ME CLOSER TO FINDING OUT THE ISSUE(S) ON MY 2012 DURANGO. $325 NJ $476? LUSTINE BYPASS $310 LUSTINE SPARKPLUGS NOT PAID FOR YET TOTAL $1111 BUT WE STILL NOT SURE WHAT'S WRONG.... THIS IS CRIMINAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668938December 30, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND ENGINE AND BRAKELIGHTS REPEADEDLY CAME ON AND OFF. WHILE ATTENDING MY NEPHEW FUNERAL I GOT IT CHECKED SINCE I WOULD BE ON THE ROAD FOR NO LESS THAN 4 HRS. I LATER FOUND OUT THERE WAS A BREAK RECALL ONCE I GOT THAT FIXED (16 DEC) THE DASH WAS FLASHING EVERYTHING AIRBAGS, BRAKES, ENGINE. ONCE I PARKED THE CAR THE NEST DAY IT WOULD NOT COME ON. A JUMP DID NOT WORK. HAD IT TOWED AND TOLD IT WAS THE FUEL PUMP SYSTEM FOR A CAR JUST A LITTLE OVER TWO YEARS OLD AND THAT CHRYSLER WAS ONLY PAYING FOR 2011 DURANGOS FOR THIS ISSUE. SO I AM PAYING IN LESS THAN A WEEK OVER $800 FOR AN ITEM CLEARLY THATS AN ISSUE AND WAS TOLD I SHOULD HAVE GOTTEN AN EXTENDED WARRANTY TO AVOID NOT PAYING FACTORY DEFECTED EQUIPMENT. DISSAPPOINTED AS I ALWAYS BUY AMERICAN BUT CHYRSLER JUST LOST A CUSTOMER AND GAINED NEGATIVE ADVERTISEMENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668758December 29, 2014
FUEL/PROPULSION SYSTEM
DROVE THE VEHICLE INTO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THE EXTERNAL FUEL PUMP RELAY HARNESS NEEDED TO BE REPLACED. WHEN ASKED WHAT WOULD HAPPEN IF IT WASN'T REPLACED THEY TOLD ME THE CAR WOULD NOT START. I FIND THIS VERY ODD THAT I WAS ABLE TO DRIVE THE VEHICLE IN. THEN DOING AN INVESTIGATION FOUND THAT THIS SAME MODULE WAS A RECALLED ITEM IN THE 2011 VERSION OF MY VEHICLE. WOULD LIKE TO FIND OUT IF THIS RECALL NEEDS TO BE EXPANDED TO INCLUDE THE 2012 YEAR MODEL DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668774December 29, 2014
SERVICE BRAKES
NO INCIDENT OCCURRED. I HAVE BEEN WAITING FOR EDDY'S CHRYSLER DODGE JEEP RAM IN WICHITA, KS TO REPLACE A BRAKE BOOSTER SINCE JULY. I WAS PLACED ON A LIST. I CALLED THEM AGAIN IN OCTOBER AND THEY SAID THEY WERE STILL WAITING ON PARTS. I AM CONCERNED ABOUT MY FAMILY'S SAFETY. THE WEATHER IS NOW COLD AND THAT IS WHEN THIS DEFECT HAS CAUSED ACCIDENTS. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668808December 29, 2014
ELECTRICAL SYSTEM
TRYING TO START VEHICLE AND WILL NOT START, WHEN I TURN THE KEY IT WILL WANT TO START AND GET STUCK IN A STARTING POSITION, BUT NOT START. I HAD TAKEN IT IN TO A DEALERSHIP AND THEY SAID THEY FIXED IT, BUT AS SOON AS THE NEXT DAY, IT DID IT AGAIN. THEY WANTED ME TO TAKE IT IN AGAIN AND LEAVE IT THERE FOR ANOTHER WEEK, I DON'T KNOW ABOUT OTHER PEOPLE, BUT I DO NOT HAVE AN EXTRA VEHICLE AROUND TO USE TO GET TO WORK. CHRYSLER/DODGE DEALERSHIPS SHOULD HAVE LOANER VEHICLES OR SOME KIND OF DEAL AT A RENTAL COMPANY FOR THEIR CUSTOMERS. PUTTING US OUT OF A VEHICLE IS JUST NOT RIGHT! I CALLED AGAIN TO THE DEALERSHIP AND NOTIFIED THEM THAT I WILL DROP OFF MY VEHICLE TODAY AND THEY SAID THEY WOULD NOT BE ABLE TO GET TO MY DODGE UNTIL SOMETIME NEXT YEAR IN THE SECOND WEEK. NOT COOL!!! HE SAID THEY HAD OVER 195 VEHICLES AHEAD OF ME........WHAT DOES THAT SAY ABOUT CHRYSLER/DODGE! (VEHICLE MILEAGE IS APPROX., PAPERWORK IN VEHICLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668497December 27, 2014
ELECTRICAL SYSTEM
VEHICLE WILL JUST TURN OVER AND NOT START. TIPM IS WHAT DODGE SAYS BUT THEY CAN'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668523December 27, 2014
SERVICE BRAKES
RECEIVED RECALL P14 / NHTSA 14V-154. TOOK VEHICLE IN AND WAS ADVISED NEEDED TO ORDER PART. PART HAS NOT ARRIVED AND DEALER DOES NOT HAVE AN EXPECTED DELIVERY DATE. THEY ONLY CAN ADVISE TO CONTINUE TO CALL. AND CHRYSLER CONTINUES TO SEND ME THE NOTICE (3RD NOTICE) TELLING ME THAT I SHOULD GO TO TO THE DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667833December 23, 2014
POWER TRAIN
I CURRENTLY PURCHASED A 2012 DODGE DURANGO WITH THE V-6 ENGINE. I NOTICED A SIMILAR ISSUE WHEN STARTING OUT, AT ABOUT 22 MPH TO 27MPH IT FEELS LIKE THERE IS A POWER DROP-OFF IF ACCELERATING NORMAL. IF YOU ACCELERATE FASTER THE DROP-OFF IS NOT PRESENT BUT A SPEEDING TICKET MAYBE COMING. CURRENT MILEAGE 36,275. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667860December 23, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667745December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WOULD HAVE TO CONSTANTLY BE RECHARGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO A DEALER, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 02/09/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664812December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664045December 13, 2014
ENGINE
WHEN TRYING TO START THE VEHICLE USING THE PUSHBUTTON, THE VEHICLE WILL START TRYING TO TURN OVER BUT NEVER START. ON SOME OCCASIONS WHEN VEHICLE IS TRYING TO TURN OVER, THE VEHICLE WILL START SHAKING VIOLENTLY LIKE THE ENGINE IS ABOUT TO COME OFF. I HAVE CAUGHT THE WHOLE SCENARIO ON VIDEO. IT WAS EVERY NOW AND THEN IN THE BEGINNING, BUT HAPPENING MORE AND MORE AS IT GOES ON. HOPEFULLY THERE WILL BE A RECALL TO FIX THIS PROBLEM SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663979December 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WAS REPLACED, BUT THE POWER CONTINUED TO DRAIN AND CAUSED THE VEHICLE TO LOSE POWER WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS NOT REGULATING PROPERLY AND CAUSED THE FUEL PUMP TO REMAIN ACTIVATED, WHICH DRAINED THE POWER. THE MANUFACTURER AND THE LOCAL DEALER WERE TO BE CONTACTED IN ORDER TO DETERMINE THE REMEDY FOR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663299December 10, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE BEEN WAITING FIVE MONTHS FOR PARTS FOR DODGE MANUFACUTRER P14 RECALL. I HAD TO WAIT SIX MONTHS FOR THE REPLACEMENT OF ONE SHOCK ASORBER. DODGE RESPONCE WAS A "NEW PARTS HOLD" I CALLED MY LOCAL DODGE DEALER (NYLE MAXWELL TAYLOR, TX) REGARDING THE P14 RECALL. I WAS TOLD I WAS #26 IN LINE TO RECIEVE THE PROPER REPAIR. SO I AM LEFT TO BELIEVE THAT IT TAKES DODGE SIX MONTHS TO A YEAR TO FINALLY ADDRESS SAFETY RECALLS. IN THE MEANTIME I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE A POTENTIAL ACCIDENT/SAFETY HAZARD. MOST RECENT RECALL IS P36. I GUESS MY VEHICLE HAS TO CATCH FIRE BEFORE THIS RECALL IS ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662460December 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661973December 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661765December 2, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 25 MPH IN INCLEMENT WEATHER, THE CONTACT WENT TO DEPRESS BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. AS A RESULT, THE VEHICLE LOST POWER STEERING. THE ENGINE SEIZED REPEATEDLY THROUGHOUT THE DAY. THE CONTACT ALSO STATED THAT A FOUL ODOR WAS COMING FROM THE HEAT/AIR VENTS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660894November 25, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660967November 25, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DODGE HAS ISSUED A RECALL ON THE TIPM SYSTEM FOR THE 2011 DODGE DURANGO'S. ALTHOUGH I AM HAVING THE SAME ISSUES THEY ARE STATING THAT MY CAR IS NOT UNDER THE RECALL AS IT IS ONLY FOR 2011 DURANGO'S. MY SUV IS HAVING THE SAME EXACT PROBLEM BUT DODGE IS REFUSING TO FIX IT AND WILL NOT PROVIDE ANY ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659986November 21, 2014
FUEL/PROPULSION SYSTEM, ENGINE
THE CAR HESITATES TO TURN ON AND THE BATTERY HAS BEEN CHANGED, THE FUEL PUMP REMAINS RUNNING WHEN THE CAR IS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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