Dodge Durango Complaints (2013)

640 consumer complaints on file.

#10749204August 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749228August 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748612August 13, 2015
SUSPENSION, VEHICLE SPEED CONTROL
WE PURCHASED OUR VEHICLE ON 5/31/13. LESS THAN THREE MONTHS LATER, THE FIRST SET OF REAR SHOCKS WERE ORDERED FOR REPLACEMENT. WE HAVE NOW OWNED THE VEHICLE JUST OVER 2 YEARS AND WILL BE HAVING THE SHOCKS REPLACED FOR THE FOURTH TIME. NOBODY AT THE DEALERSHIP HAS EVER EXPLAINED WHY WE HAVE SUCH ISSUES, AND WHEN I CALLED THIS MOST RECENT TIME, THE SERVICE DEPT SAID "MAYBE WE AREN'T USING THE RIGHT ONES". WE ARE REACHING THE END OF OUR WARRANTY PERIOD AND DON'T WANT TO BEGIN HAVING TO REPLACE PARTS, THAT HAVE ALREADY BEEN REPLACED AN AVERAGE OF EVERY 6 MONTHS, AT OUR OWN EXPENSE. SEVERAL MONTHS AGO, WE GOT THE RECALL NOTICE ABOUT THE FUEL PUMP RELAY, AND WE HAVE YET TO GET THE WORK DONE BECAUSE THERE ARE NO PARTS AVAILABLE TO DO THE WORK. WE'VE EXPERIENCED COUNTLESS TIMES OF "SLUGGISH" PERFORMANCE WHEN DRIVING AT 30 OR LESS MPH, WHICH WE ASSUME IS RELATED TO THIS RECALL. OF COURSE, WE'VE ALREADY HAD THE BRAKE BOOSTER SHIELD RECALL WORK PERFORMED, BUT WE NEVER DREAMED THERE WOULD BE TWO RECALLS IN LESS THAN 2 YEARS, NOT TO MENTION ALL THE PROBLEMS WITH THE SHOCKS. WITH ALL OF THESE PROBLEMS, WE FEEL OUR SAFETY, AND THAT OF OTHER PASSENGERS, IS AT RISK AND HAVE BECOME MORE AND MORE CONCERNED AS WE PUT MORE MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748178August 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748049August 12, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
APRIL 2014 NOTICED LOUD SOUND AND NO BRAKES AFTER GOING THROUGH CARWASH. SHORTLY AFTER I RECEIVED THE FIRST RECALL ON THE BRAKE LINE. PHONED DEALERSHIP BUT WAS TOLD I WAS ON A LIST AND SHOULD BE AVAILABLE JULY 2014. I'VE CALLED SEVERAL TIMES BUT STILL NOT GOTTEN THE CALL TO GET MY CAR IN. HAD TO TAKE THE CAR INTO THE DEALERSHIP FOR WATER PUMP - AT THAT TIME THE SERVICE MANAGER LOOKED AT MY BRAKES AND TOLD ME I DEFINITELY HAD A PROBLEM AND WOULD MOVE ME TO FRONT OF THE LIST. STILL NO CALLS. SINCE THAT TIME I'VE RECEIVED SEVERAL MORE SAFETY RECALLS ON MY VEHICLE BUT AM NEVER ABLE TO GET AN APPOINTMENT. I'VE ASKED SINCE I HAVE TO LEAVE THE CAR TO GET A RENTAL AT THEIR EXPENSE. THEY REFUSED. I WORK 40 TO 50 MILES OUT OF TOWN AND THIS IS THE ONLY VEHICLE I HAVE. I'M ALREADY BEING PUT OUT HAVING TO TAKE THE VEHICLE IN WHY SHOULD I ALSO HAVE TO BARE THE EXPENSE OF A RENTAL CAR AS WELL. IT HAS NOW BEEN WELL OVER A YEAR, MY BREAKS ARE STILL BAD. I PANIC EVERY TIME IT RAINS. MY VEHICLE HAS RECENTLY STARTED CAUSING PROBLEMS ON STARTING UP - IT WON'T COMPLETELY TURN OVER - BUT IT JUST KEEPS STEADILY TRYING - IT WON'T LET ME CUT IT OFF AND IT'S LIKE ITS FLOODING ITSELF. I NOW HAVE A LARGE STACK OF RECALLS ON MY VEHICLE AND NO ONE WILL HELP ME. I'M NOT HAPPY WITH DODGE AND THE LACK OF CONCERN FOR MY SAFETY. I'M PAYING A CAR NOTE FOR SOMETHING THAT ISN'T SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748092August 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747514August 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746122August 4, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SLOWED DOWN INTERMITTENTLY TO 25 MPH WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745701August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEMS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 9/14/15. UPDATED 12/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745346July 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744604July 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744740July 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744400July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743587July 27, 2015
ELECTRICAL SYSTEM
MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FOR ELECTRICAL PROBLEMS. A LIST OF THE PROBLEMS INCLUDE: TAIL LIGHTS BURNING OUT, SEAT HEATERS NOT WORKING, REAR AC NOT WORKING, SUNROOF NOT WORKING, SIDE MIRRORS NOT WORKING, SEAT ADJUSTER NOT WORKING, AND SOME OF THE ISSUES HAVE HAPPENED MORE THAN ONCE. EVERY TIME THEY TELL ME IT IS A SHORT THAT CAUSED THE PROBLEM. THERE IS SOMETHING WRONG WITH THEIR ELECTRICAL SYSTEM AS I HAVE SEEN MANY OTHER COMPLAINTS THAT MATCH MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743653July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743703July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN ATTEMPTING TO ENGAGE THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START AND REQUIRED MULTIPLE TIMES ATTEMPTS. THE CONTACT ALSO NOTICED WHEN THE VEHICLE WAS SHUT OFF, THE INTERIOR LIGHTS AND THE RADIO WOULD SHUT OFF AFTER A LONGER PERIOD OF TIME. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 12/21/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743256July 27, 2015
ELECTRICAL SYSTEM
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD RECALL # 15V115000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735563July 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WAS INOPERABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE HORN RELAY SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735098July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733751July 13, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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