Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10063388March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING THE STEERING WHEEL JERKED BACK AND FORTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062467March 17, 2004
ENGINE AND ENGINE COOLING
OUR 2000 DURANGO WITH ONLY 57K MILES, HAD THE "CHECK GUAGES" LIGHT COME ON. THE ENGINE TEMP WENT TO HOT, THEN TO COLD. AFTER TAKING IT INTO THE DEALER, I WAS TOLD THAT THE WATER HEATER NEEDED TO BE REPLACED ($300), THE SOFT PLUGS (FREEZE PLUGS?) WERE BAD AND NEEDED TO BE BE REPLACED ($1500) AND THERE IS AN INTERNAL OIL LEAK ($1,000). THIS IS A 2000 MODEL YEAR, PURCHASED IN JANUARY OF 2000 AND ONLY HAS 57,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062431March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 2000 DODGE DURANGO,[XXX] THIS VEHICLE HAS BOTH UPPER BALL-JOINTS SEVERELY WORN. *NM UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057946March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE PARKING CONSUMER HEARD A LOUD NOISE COMING THROUGH THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062328March 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 DODGE DURANGO R/T. I ONLY HAVE 31,000 MILES ON MY DURANGO AND THE TRANSMISSION IS POURING FLUID OUT. APPARENTLY THERE IS A STANDARD DEFECT IN ALL DURANGOS REGARDING SEALS FOR THE TRANSMISSION. ALL THE RINGS HAVE TO BE REPLACED WHICH REQUIRES PULLING OUT THE WHOLE TRANSMISSION. I RARELY DRIVE MY VEHICLE, MAYBE A FEW TIMES A WEEK. TO THE STORE ETC. SEEMS TO ME THAT SINCE DODGE IS AWARE OF THIS PROBLEM WITH THE TRANSMISSION THEN THEY SHOULD BE DOING SOMETHING TO HELP FIX THEM. THIS SHOULD NOT BE HAPPENING AFTER 31,000 MILES. BEING AN R/T I PAID ALMOST $28,000 FOR IT WHEN IT WAS ALMOST 2 YEARS USED WITH 18,000 MILES ON IT. SOMETHING NEEDS TO BE DONE! I READ COMPLAINTS AT CONSUMER AFFAIRS AND SAW THAT I AM NOT ALONE. MY 6 PERSON FAMILY LIVES ON ONE SMALL INCOME. WE PURCHASED THIS VEHICLE FOR SAFETY AND RELIABILITY. I TAKE VERY GOOD CARE OF IT AND DRIVE IT VERY LITTLE. WE CAN NOT AFFORD THIS EXPENSE. I DO NOT HAVE ANY IDEA HOW WE CAN COME UP WITH THE MONEY TO FIX THIS. AND THE FACT THAT DODGE KNOWS ABOUT THIS COMMON PROBLEM MAKES IT EVEN WORSE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063300March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO FOR A TIRE CHECK, AND IT WAS DETERMINED THAT THE BALL JOINTS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063303March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING STEERING WHEEL WAS LOOSE, CAUSING THE VEHICLE TO DRIFT ALL OVER THE ROAD. DEALER DETERMINED THAT TWO UPPER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062208March 15, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE OWN A 2000 DODGE DURANGO AND SAW SEVERAL NEWSCASTS ABOUT THE FAILING BALL JOINTS. WE TOOK OUR VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND WE ALSO HAVE A FAILING BALL JOINT. LUCKILY, WE WERE NOT IN AN ACCIDENT BUT WE ARE BEING CHARGED OVER $400 FOR THIS DEFECT. OUR CAR ONLY HAS 50K MILES ON IT. WE KNOW THIS IS A CHRONIC PROBLEM WITH THE DURANGO AND WOULD LIKE CHRYSLER TO ISSUE A RECALL AND WANT OUR COMPLAINT NOTED.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062015March 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO 4X4 5.9L ENGINE, UPPER BALL JOINTS ARE SO BAD MY MECHANIC SAID THE VEHICLE IS NOT SAFE TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062039March 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SAFETY PROBLEMS WITH DODGE DURANGO INCLUDING REPLACING BALL JOINT TWICE IN 4 YEARS, REPALCING FRONT ROTERS TWICE IN 4 YEARS, COMPLAINING ABOUT PROBLEMS WITH BRAKES AND THE TRANSMISSION. THIS VEHICLE FAILED TWO SAFETY INSPECTIONS FOR THESE PROBLEMS. THESE ARE SERIOUS SAFETY CONCERNS AND HAVE BEEN DOWN PLAYED WHEN I HAVE TAKEN MY CAR IN AND I HAVE NOT BEEN NOTIFIED OF THE SERIOUSNESS AND THAT THESE ARE REOCCURING PROBLEMS WITH THE DURANGO . YET THE DEALERSHIP AND CHRYSLER WANT TO CLAIM NO RESPONSIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062037March 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER AND LOWER BALL JOINTS ON THE LEFT SIDE OF MY 2000 DODGE DURANGO WERE WORN AND HAD PLAY. I HAD TO HAVE THEM REPLACED AT MY EXPENSE SINCE THERE IS NOT A RECALL ON THEM AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062927March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TRAVELING OVER POTHOLES OR ROUGH PAVEMENT CONSUMER HEARD FRONT END NOISE. THE CONSUMER HAD VEHICLE SERVICED, AND WAS INFORMED THAT TWO UPPER AND ONE LOWER BALL JOINT NEEDED REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062938March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TRAVELING 40 MPH CONSUMER NOTICED LOOSENESS IN STEERING AND HANDLING ROUGHLY IN A SITUATION, CONSUMER TRIED TO AVOID HITTING AN ELK, BUT COULDN'T DUE TO ERRATIC OPERATION OF THE STEERING. DRIVER LOST CONTROL AND RAN OFF THE ROAD, CRASHING. AFTER THE TRUCK WAS SERVICED CONSUMER WAS TOLD THE BALL BEARINGS NEEDED REPLACEMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10062974March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUME RCOMPLAINED ABOUT TA BALL JOINT PROBLEM. WHILE DRIVING AT 25 MPH RIGHT FRONT WHEEL ASSEMBLY DETACHED, AND ROLLED AWAY INTO A RIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062998March 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING CONSUMER HEARD A THUMPING SOUND COMING FROM THE FRONT END. DEALERSHIP SERVICED THE TRUCK AND WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063004March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT DIFFERENT SPEEDS CONSUMER HEARD A NOISE COMING FROM THE FRONT. DEALERSHIP SERVICED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE UPPER BALL JOINT NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063016March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE STATE INSPECTION WAS BEING CONDUCTED TECHNICIAN NOTICED THAT A ONE OF THE WHEELS WAS WOBBLY. THEN, TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061975March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN I HEARD ON TV THAT THE 2000 DURANGO COULD HAVE DEFECTIVE BALL JOINTS, I HAD MY DURANGO CHECKED. THE LEFT BALL JOINT HAD A CHUNK MISSING, AND IN THE WORDS OF A REPAIRMAN, THE WHEEL COULD COME OFF IF I HIT A HOLE OR BUMP ON A HIGHWAY. THE RIGHT BALL JOINT WAS ALSO DAMAGED. I HAD BOTH BALL JOINTS REPLACED AT THE DEALERSHIP WHERE I PURCHASED THE CAR. MY CAR HAS 59,000 MILES ON IT; IT HAS BEEN DRIVEN ON HIGHWAYS, PAVED ROADS, AND STREETS--NEVER OFF ROAD. I BELIEVE THESE BALL JOINTS WERE DEFECTIVE WHEN INSTALLED AND AM CONCERNED FOR MY OWN AND OTHERS SAFETY, PARTICULARLY SINCE MY CAR GAVE NO WARNING SIGNS SUCH AS NOISE OF DIFFICULTY IN STEERING TO INDICATE SOMETHING WAS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061758March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE TURNING VEHICLE LOST POWER STEERING. CONSUMER WAS INFORMED THAT THE PROBLEM PERTAINED TO THE FRONT BALL JOINTS FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062820March 10, 2004
SUSPENSION:FRONT
WHEN MAKING A RIGHT HAND TURN FRONT END PRODUCES A KNOCKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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