Dodge Durango Complaints (2017)

215 consumer complaints on file.

#11692429October 9, 2025
POWER TRAIN
The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illuminated. The contact stated that upon taking the vehicle to an independent mechanic for brake servicing, the contact was informed of NHTSA Campaign Number: 17V541000 (Power Train); however, the VIN was not included on the recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691461October 5, 2025
SEATS
While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic piece that holds the pin broke. Luckily there wasn't a passenger present but this could've done serious head injury. This also puts the driver at risk for the driver side could deploy randomly. There were no messages or warnings or any symptoms indicating to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679843August 11, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Dodge Durango. The contact stated that while attempting to add the vehicle to the insurance company policy, the Carfax history report showed a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,752; however, it was later discovered on the Carfax history report that the mileage was 153,000 on December 22, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677641July 31, 2025
EXTERIOR LIGHTING
Lower portions of rear tail light are failing due to water infiltration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669868June 28, 2025
VEHICLE SPEED CONTROL
Cruise control will engage and disengage. The cruise light will flicker on screen. When pressed it will not engage or come on at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664476June 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When backing with trailer or and hitch usage the car will not allow the driver to turn off the parking assist “off” button its been a ongoing issue with many dodge vehicles and the dealer ships will say a update is needed and charge for it. How ever we dont know when its needed and get stuck in a parking lot tryna back up or in the middle of a street trying to back up a trailer. When you turn it off the button will turn it self back on and brake as if it is an emergency so your stuck with a trailer on the vehicle and cant park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661959May 19, 2025
ENGINE
Bought a used 17 Dodge Durango from Audi Hunt Valley of autonation July of 2024 nothing but any problem misfires camshaft issue camshaft has been replaced twice now in less than a year and now it needs a new transmission. I purchased an extended warranty for engine and transmission. Now they are not covering it I spoke to somebody through corporate office. Put a complaint in. I also contacted Dodge. There’s also a claim with them as well. Nobody has reached out for the corporate office so I bought a vehicle that didn’t even last a year that needs a transmission. That’s not a reliable vehicle safety concern I have all documentation from repair shops that work has been done. I’ve also have been in contact with an attorney about this so something needs to be done ASAP before I file a lawsuit. I want a different vehicle or my money back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658994May 5, 2025
EXTERIOR LIGHTING
Rear liftgate taillight assembly seal has failed allowing water to get in. As a result, the led lighting element has failed which dramatically reduces rear visibility by other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650828March 26, 2025
UNKNOWN OR OTHER
I'm reporting the race track tailgate light on my 2017 durango has been taking in water from top of the light. I have been reading about a law suit against Dodge cause of this issue on 2014 thru 2023 dodge durango. So im putting my complaint in on my cause its doing the same thing. part of the lower left side on mine has shorted out due to the water leaking from the top of the race track light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641957February 11, 2025
ELECTRICAL SYSTEM
My race track tail lights and license plate lights just stopped working all together. This poses visibility issues of a safety concern for those approaching from behind me. No warnings or other symptoms/issues were present. No LED lights were burnt out prior to all of the lights not working all at once. They all were working in the morning when I left for work and then did not turn on when I left work that day. I checked the fuse which is fine. All other lights on the side of the quarter panels (ie. turn signals, reverse lights, tail lights) work and the brake light at the top of the lift gate works properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639849January 31, 2025
ENGINE
The contact owns a 2017 Dodge Durango. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, and the instrument panel became inoperable. No warning lights were illuminated. The contact safely maneuvered onto an exit and parked the vehicle for several minutes before restarting the vehicle. The vehicle was restarted and operated normally. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that the cause for the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634587January 7, 2025
SEATS
The driver’s side headrest deployed while I was driving. There was no warning and no impact. The headrest pushed my head forward, slamming into the back of it. This could have been a disaster, gigantic safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633483January 1, 2025
EXTERIOR LIGHTING
The rear lights on the tailgate on these vehicles continue to fail due to water inclusion. This affects night time visibility. I've noticed this trend on many Dodge Durango models spanning many different years. My vehicle had this occurrence with roughly 70,000 miles. Many vehicle owners have had much earlier failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629613December 9, 2024
ENGINE
My car started leaking oil I took it to a local mechanic and I was told that the oil filter housing needs to be replaced. He said that he sees that problem with thos vehicles he even sain that he is surprised that it has been recalled because apparently it breaks easily and it needs to be changed to a metal. Again he mentioned how he sees this problem often with this specific car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621326October 22, 2024
SEATS
Started the vehicle, my wife was in the passenger seat. The headrest exploded apart and hit her in the back of the head. It hit her pretty hard in the back of the head. She had a headache but no medical attention was needed. I'm hoping this does not happen to the drivers side while I am driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621161October 21, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Rear light has known issue of water protruding into housing causing a short circuit to occur, therefore causing tail light to quit working including license plate lights to quit working causing me to be pulled over when for equipment not operating to find out then my lights had shorted out. Then to find out to get my license plate light in working order i need to spend 1500+ dollars for a design flaw that dodge is still manufacturing. The people of the united states need your help getting this fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619488October 12, 2024
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Bought a used 17 durangoGT on July 29th 2024 notice a crack in tail light and told the used car manager about it and brushed it off now there is an issue with racetrack light and water is getting in and is now half lite the dealer said there isn’t a problem so took it to dodge and had a 2nd option and they said it was the crack and on top of that there is a class action lawsuit against dodge for the track light and it can cause electrical issues and license plate light and rear camera issues this is unsafe and I got a invoice from dodge of the issue too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617143September 29, 2024
SEATS
While parked, the front passenger headrest split apart. The active headrest appears to have broken or deployed. The vehicle was in park. No collision. Drive seat did not deploy. Reset of headrest doesn’t not seem possible. latches appear broke. No noise when this occurred. Back seat passenger witnessed the headrest randomly split open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611688August 29, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
We have had engine issues since the first couples months of having this car, the engine has been replaced 2 times, and now tipm and start/stop is having issues, this car needs to be recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606001August 1, 2024
FUEL/PROPULSION SYSTEM
Vehicle would not fill up with fuel. Took to dealership, dealership quoted $2700 to fix the issue. Issue was stated as fuel had entered the evap canister (somehow) and would need to be replaced and because this needed to be replaced the fuel tank needed to be replaced as well. 10 days later I received a bill for $2700 for a replaced tank and cannister with no real explanation as to why it happened. After reading on NHTSA, this seems to be a more than "random" occurrence with this vehicle and needs to be updated to a manufacture defect/recall. Customers should not be paying for a defect directly from the factory. Especially when said defect is costing customers $2000+. Additionally, with the exposed risk of gasoline spewing out of the fill nozzle on to owners, this poses a serious threat to health and safety of the environment and owners of these vehicles. Not to mention the fueling stations as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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