Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10606707June 28, 2014
POWER TRAIN
WHEN TURNING AT LOW SPEED THE WHEELS LOCKED UP AND COULD NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606466June 27, 2014
ENGINE
ENGINE BLOWN!!!! SENT TO MACHINE SHOP HAD IT REBUILT LASTED 4 MONTHS !!! 6500,00 OUT OF MY POCKET I BOUGHT THE CAR FOR 26,000 CASH IN 2004. NOW I DON'T HAVE A TRANSPORTATION .I RUN A FLEET MAINTENANCE SHOP AND SERVICE THE TRUCK REGULARLY. CHRYSLER IS DOING NOTHING ABOUT IT NO RECALL!!! VEHICLE IS AT MY SHOP DON'T WANT TO DO NOTHING WITH IT CAUSE WITH MY LUCK IF I JUNK IT THEY WILL COME OUT WITH A RECALL : (. PISSEDCAUSE ALL I READ ABOUT IS 5.7 HEMI PROBLEMS!! THEY GOT THERE MONEY!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606522June 27, 2014
POWER TRAIN
VEHICLE SUDDENLY SHIFTS ELECTRONICALLY INTO FOUR WHEEL DRIVE MODE. THIS CAUSES LOSS OF DRIVEABILITY AT SLOW SPEEDS AND THE ABILITY TO EASILY TURN CORNERS ON DRY PAVEMENT. IF THIS ELECTRONIC SHIFT CONTROL WERE TO SHIFT THE TRANSFER CASE TO NEUTRAL, THE VEHICLE WOULD LOSE ALL POWER TO THE WHEELS AND IF IT WERE PARKED COULD ROLL AWAY. THE TRANSFER CASE SHIFT KNOB INCLUDES THE FOLLOWING USER SELECTABLE MODES: AWD, FWD HIGH, FWD LOW, NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598443June 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE WINDSHIELD COWL COVERING WAS DEFECTIVE AND THE SEAL WAS REPLACED; HOWEVER, WATER WAS ABLE TO PENETRATE INTO THE ENGINE WHICH REQUIRED IT TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 17,000. UPDATED 4/30/15*CN UPDATED 05/05/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598636June 16, 2014
ENGINE
WHILE MY WIFE WAS STARTING THE DODGE DURANGO THIS AFTERNOON, A BIG CLUNKING NOISE SOUNDED AND IT CONTINUED ON AS IF SOMEONE WAS THROWING ROCKS UNDERNEATH MY ENGINE. TURNS OUT THAT A ROD HAD BEEN BROKEN INSIDE MY ENGINE. AFTER LOOKING FOR A NEW ENGINE ON THE INTERNET, I AM FINDING OUT THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO A LOT OF OTHER PEOPLE. WHY IS THIS NOT BEING INVESTIGATED? I AM NOW PART OF A LONG LIST OF DISSATISFIED CUSTOMER. I WILL NEVER BUY DODGE AGAIN AND WILL RECOMMEND TO ANYONE ELSE TO STAY AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598324June 14, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
THE WHEEL WELL AND BODY SURROUNDING WHEEL WELL HAS RUSTED THROUGH, THE DRIVER'S DOOR HAS RUSTED ON DOOR. THE LIFT GATE HAS RUSTED IN MULTIPLE SPOTS MOSTLY ON THE BOTTOM EDGE. THE FUEL TANK OVERFLOWS WHEN PUMPING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597667June 11, 2014
ENGINE
APPARENTLY THIS IS A PROBLEM THAT DODGE HAS BEEN AWARE OF SINCE 2004. THE DESIGN OF THE VEHICLE ALLOWS RAIN WATER TO BE DIRECTED DOWN THE FRONT WINDSHIELD AND INTO THE ENGINE COMPARTMENT WHERE IT IS THEN SUCKED THROUGH THE INTAKE MANIFOLD CAUSING THE PISTONS TO HYDRO-LOCK. IN TURN THE PISTON RODS BEND AND/OR BREAK CAUSING THE ENGINE TO BLOW UP. THIS HAPPENED TO MY VEHICLE WHEN I STARTED IT ON MAY 18, 2014. THERE WERE PIECES OF MY ENGINE BLOCK ON THE DRIVEWAY. THANKFULLY I WASN'T DRIVING AT THE TIME OR I COULD HAVE HAD A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597666June 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED. THE DEALER STATED THAT THE TWO ENGINE RODS FRACTURED DUE TO HYDROLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597036June 9, 2014
STRUCTURE:BODY
CAR HAS COMPLETELY RUSTED OUT BELOW THE GAS CAP AS WHAT HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE. I HAVE BEEN QUOTED IN EXCESS OF $4000 TO FIX THIS GIVEN THE SEVERITY OF THE DAMAGE AND LABOR REQUIRED TO FIX THIS. IT APPEARS A COMMON PROBLEM ON THIS YEAR SINCE I HAVE PERSONALLY SEEN 11 EXACT SAME VEHICLES YEARS WITH THE SAME RUST PROBLEM. THIS COUPLED WITH THE SAME RUST ISSUE ARISING ON THE HATCHBACK WHICH WAS SAID DUE TO A FAULTY DRAIN HOLE BEING TAPED OVER BY DEALER/MANUFACTURER WHICH NOTHING COULD BE DONE. THE OVERALL VEHICLE BODY IS A PERFECT SHAPE OUTSIDE THE RUST PROBLEMS BELOW THE GAS CAP AND THE RUST THROUGHOUT THE HATCHBACK. GIVEN THE COMMONALITY OF THIS PROBLEM IT APPEARS TO HAVE BEEN A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594804May 29, 2014
ENGINE
I HAD DRIVEN MY VEHICLE ON SATURDAY, HAULING A LOAD OF HAY, WITHOUT INCIDENT, THEN PARKED THE CAR. MONDAY MORNING I WENT OUT TO DRIVE KIDS TO SCHOOL, THE ENGINE TURNED OVER AND STARTED MAKING A LOUD NOISE, IMMEDIATELY I TURNED IT OFF AND CALLED A MECHANIC. I HAD THE VEHICLE TOWED TO HIS SHOP THAT DAY, WHERE HE FOUND A PERFECT CIRCLE HOLE IN THE SIDE ABOUT THE SIZE OF A 50 CENT PIECE. I'VE SINCE REPLACED THE ENGINE, THEN THE OIL PUMP, AND THE HEAD GASKETS, AND THE OIL PAN, NOW THE BATTERY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594657May 28, 2014
ELECTRICAL SYSTEM
I HAVE A 2004 DODGE DURANGO SLT, 2-WHEEL DRIVE, 8 CYLINDER, HEMI MAGNUM. MY PROBLEM IS THAT WHENEVER IT RAINS OR I GO THROUGH A CAR WASH OR IT SNOWS, MY CAR ACTS LIKE IT WANTS TO CUT OFF WHEN I COME TO A STOP. IT GASPS FOR AIR. SOMETIMES IT DOES CUT OFF, BUT IT QUICKLY STARTS BACK AGAIN. ONCE IT STOPS RAINING, MY CAR ACTS NORMAL AGAIN. I'VE TAKEN IT TO A DODGE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM, AND EVERY TIME THE TECHNICIAN CANNOT FIND ANYTHING WRONG WITH IT. HE EVEN DROVE IT IN THE RAIN. THE ANSWER SEEMS SO SIMPLE, BUT NO ONE CAN SEEM TO FIND ANYTHING WRONG WITH MY VEHICLE. NOW I'M AFRAID TO DRIVE IT WHEN IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592315May 18, 2014
ENGINE
JUST BOUGHT VEHICLE FROM A USED CAR DEALER IN NJ. ON DRIVE HOME TO PA, VEHICLE MADE A LOUD RATTLING NOISE, DEBRIS CAME OUT FROM AROUND TRUCK. ENGINE TURNED OFF IN THE MIDDLE OF A BUSY ROAD. LOTS OF SMOKE COMING OUT FROM UNDER THE HOOD AND FROM THE PASSENGER VENTS. ENGINE OIL POURED OUT OF THE ENGINE ONTO THE GROUND. VEHICLE HAD TO BE TOWED HOME. INSTRUMENT CLUSTER GAUGES WERE WITHIN NORMAL READINGS. NO CHECK ENGINE OR OIL LIGHTS ON. VEHICLE COOLANT TEMPS IN NORMAL RANGE ON THE GAUGE. IN PROCESS OF TALKING WITH VEHICLE'S PLACE OF PURCHASE TO FIND OUT HOW TO GET THIS ENGINE FIXED/REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588864May 16, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE STEERING WHEEL SEIZED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588122May 13, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
THE FUEL OVERFLOW DOES NOT WORK AND ALLOWS FOR FUEL TO SPILL ALL OVER THE CAR. THIS RESULTS IN LOTS OF FUEL ON THE CAR AND ON THE GROUND. YOU CAN NEVER USE THE AUTOMATIC FUEL FILLER ON PUMPS. I HAVE EVEN GOTTEN FUEL AS HIGH UP AS MY FACE WHEN IT SPLASHES OUT. THIS HAS RESULTED IN RUST ON THE LEFT REAR QUARTER PANEL AND AS WELL AS A VERY UNSAFE FUELING AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587468May 9, 2014
ENGINE
5.7L HEMI. STARTED IT UP AT HOME AND CLANGING STARTED JUST LIKE THAT FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING. SHUT IT OFF AND CHECKED AROUND AND FOUND PIECES OF THE ENGINE BLOCK ON THE GROUND. CRAWLED UNDER IT AND THERE IS A HOLE IN THE BLOCK JUST ABOUT THE OIL PAN LIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587200May 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587004May 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE WAS SEEN COMING FROM THE FRONT END OF THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THE RADIATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 162,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586409May 4, 2014
ENGINE
EVERY TIME I DRIVE IN THE RAIN THE ENGINE STALL AND MAKE A ABRUPT STOP. I HAVE NUMEROUS SERVICE DONE BY THE DODGE DEALER AND MANY AMOUNT OF MONEY SPENT ON TRYING TO CORRECT THIS MAJOR PROBLEM. IN GOOD WEATHER THE SUV DRIVE GREAT IT'S ONLY WHEN IT RAIN WHEN THIS HAPPENS. THIS A MAJOR SAFETY HAZARD ESPECIALLY WHEN YOUR ON A MAJOR HIGHWAY AND CARS ARE DRIVING AT HIGH SPEED BEHIND YOU AND YOUR CAR STOP. IS THE DODGE COMPANY WAITING FOR PEOPLE TO DIE IN ORDER TO CORRECT THIS PROBLEM. I'M THE ORIGINAL OWNER OF THIS VEHICLE AND ALWAYS HAD THE MAINTENANCE SERVICE DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585692April 30, 2014
ENGINE
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE PRODUCED A LOUD THUD FOLLOWED BY A PRONOUCED TAPPING NOISE. WAS ABLE GUIDE THE VEHICLE OFF THE ROAD. VEHICLE WAS TOWED TO LOCAL GARAGE WHERE THE ENGINE WAS PROCLAIMED "DEAD" - APPEARS TO HAVE THROWN A ROD. VEHICLE WAS WELL CARED FOR WITH DEALER OIL CHANGES EVERY 3K MILES. NO INDICATION OF A PROBLEM PRIOR TO THIS INCIDENT. CHRYSLER / DODGE UNWILLING TO PROVIDE ANY ASSISTANCE OR INFORMATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584533April 23, 2014
ENGINE
MOISTURE ENTERED INTO THE CYLINDERS VIA THAT AIR INTAKE MANIFOLD DUE TO A WATER SEAL DESIGN DEFECT IN THE AREA OF THE WINDSHIELD WIPER ARMS. WHEN THE VEHICLE IS PARKED, RAIN WATER COMING DOWN THE FRONT WINDSHIELD WILL FLOW DIRECTLY UNDER THE COWL AND ONTO THE ENGINE BLOCK. THIS WATER INTRUSION CAUSES UNDUE STRESS ON THE PISTONS, RODS, AND CRANKSHAFT EVENTUALLY CAUSING A ROD TO BREAK AND PUNCTURE THE ENGINE BLOCK. IF THIS HAPPENS AT HIGHWAY SPEEDS, THE RESULTS COULD BE DEADLY. THE OTHER KNOWN SCENARIO IS AFTER THE CAR IS PARKED FOR A PERIOD OF TIME (EXPOSED TO RAIN), THE CYLINDER WILL FILL WITH WATER, CAUSING A HYDRO-LOCK CONDITION AND THE VEHICLE WILL NOT START. THE ENGINE USUALLY IS FOUND TO ALSO HAVE A BENT OR FRACTURED ROD AT THIS POINT. THIS IS A KNOWN PROBLEM BY DODGE / CHRYSLER AND THEY REFUSE TO DO ANYTHING ABOUT IT. SEE THE NUMEROUS COMPLAINTS ON EDMUNDS.COM BLOGS AND ON YOUTUBE REGARDING THIS TOPIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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