Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10102822December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE BEEN HEARING ABOUT DODGE DURRANGO RECALLS FOR YEARS 00-03 AND I HAVE A 2001. I HAVE RECENTLY ON DECEMBER 2 WENT TO GET NEW TIRES AND AN ALIGNMENT WHEN I WAS NOTIFIED THAT MY BALL JOINTS ON ALL 4 WHEELS WERE BAD, ALONG WITH A LOWER BALL JOINT ON THE FRONT PASSENGER SIDE. I DON'T FEEL THAT CUSTOMERS OF DAIMLER CHRYSLER SHOULD HAVE TO PAY FOR THIS. I, FOR ONE DON'T HAVE THE MONEY TO GIVE OUT TO REPLACE THIS PROBLEM RIGHT AWAY ESPECIALLY AROUND CHRISTMAS. DAIMLER CHRYSLER SHOULD REPLACE THEM BECAUSE THEY HAVE A DEFECTIVE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102692December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILED FRONT END BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103429December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY AND THE FAILED TO STOP COMPLETELY. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103445December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATED THE ROTORS FAILED PREMATURELY. DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100923December 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, AIR:DISC:ROTOR
DODGE DEALER INDICATED THAT BOTH UPPER AND LOWER BALL JOINTS ON BOTH FRONT TIRES NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. HE STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE THE WHEELS COULD FALL OFF. MY CAR HAS ALWAYS HAD PROBLEMS WITH ITS WHEELS. I HAVE REPLACED THE ROTORS TWICE AND HAD TO BY TIRES SOONER THAN I SHOULD HAVE DUE TO PREMATURE AND UNEVEN WEAR EVEN THOUGH I HAD MY TIRES ROTATED AND REALIGNED FREQUENTLY. WHEN WE FIRST PURCHASED THE CAR IN MADE REALLY STRANGE NOISES AT THE FRONT WHEELS. WE TOOK IT IN TO THE DEALERSHIP TO GET FIXED. THE CAR JUMPY WHEN I GO OVER ROUGH AREAS OF A ROAD. IT SEEMS TO BOUNCE IN ALL DIFFERENT DIRECTIONS. I HAVE TO BE VERY CONSCIOUS WHEN GOING OVER UNEVEN ROADS OR I MIGHT LOSS CONTROL OF THE STEERING. I FEEL THAT DODGE SHOULD COVER THE COST OF REPAIRING THE BALL JOINTS. I FEEL IT IS A MANUFACTURERS DEFECT. NONE OF MY OTHER CARS HAVE EVER HAD THIS PROBLEM AND I HAVE A FORD RANGER WITH 210,000 MILES ON IT AND IT IS USED FOR OFF ROAD DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100824December 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN WE PURCHASED NEW TIRES ON 11/29/04, WE WERE INFORMED THAT THE FRONT LOWER BALL JOINTS ARE WORN OUT AND READY TO BREAK. WE WERE TOLD THAT THESE NEED TO BE REPLACED ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096663November 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE VEHICLE WAS RUNNING, THE CONSUMER NOTICED THAT THE GEAR WOULD ENGAGED WITHOUT APPLYING THE BRAKES. THE DRIVER WAS CONCERNED AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE VEHICLE WAS OPERATING AS DESIGNED. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101768November 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE VEHICLE WAS PARKED AND RUNNING IN THE DRIVEWAY CONSUMER'S TWO-YEAR OLD CHILD WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK INTO DRIVE. VEHICLE COMMENCED TO ROLL. THEN, 8 YEARS OLD CHILD WAS ABLE TO SHIFT THE VEHICLE INTO REVERSE. CONSUMER WAS ABLE TO STOP THE VEHICLE WHILE IT WAS ROLLING BACKWARD INTO THE GARAGE. CONSUMER SUSTAINED INJURIES TO HER LEFT SIDE WHILE TRYING TO GET INTO THE VEHICLE WHILE IT WAS IN MOTION. DEALER WAS NOT NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098540November 9, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I OFTEN SMELL A BURNED WIRE SMELL WHEN I GET INTO MY 2001 DODGE DURANGO. RECENTLY I GOT IN AND STARTED THE VEHICLE AND THE SERVICE 4 WHEEL DRIVE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY SAID TWO MODULES WHERE BURNED UP. 4 WHEEL DRIVE TRANFER CASE MODULE AND THE TIMING MODULE. I DONT UNDERSTAND HOW THESE MODULES ON A NEW VEHICLE WOULD JUST BURN UP AND THE WIRING SMELL STILL CANNOT BE EXPLAINED. I WAS TRYING TO VISIT YOUR SITE TO SEE IF I AM THE ONLY ONE WITH THESE PROBLEMS. I WILL LIST THE NUMBER OF TIMES I SMELLED THIS BURNED WIRING SMELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098469November 8, 2004
AIR BAGS
THE CLOCK SPRING HAS FAILED IN MY 2001 DODGE DURANGO 4WD. THE AIR BAG LIGHT STAYS ON, THE STEERING WHEEL RADIO CONTROLS ARE INOPERABLE, THE CRUISE CONTROL IS INOPERABLE, AND THE HORN IS INOPERABLE. SOUNDS LIKE THE SAME ISSUE THAT WAS A RECALL ON THE MINIVANS YET LOCAL DEALERS WANT ME TO PAY FOR THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099464October 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DRIVER SIDE FRONT FLUID LEAKS WHEN BRAKES. FRONT CALIPER BRASS O-RING LEAKS. REPLACED WITH CORRECT SIZE O-RINGS AND BLEED SYSTEM. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096348October 25, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, EQUIPMENT
WE PURCHASED THE CAR ON DECEMBER 1 2000 AND IT WAS BACK AT THE DEALER ON DEC 2 2000, FOR OVER HEATING. THEN AGAIN ON 4-05-01 FOR OVER HEATING, AND AGAIN ON 8-30-01 FOR THE SAME, AND AGAIN ON 10-16-01 FOR THE SAME. THEN 12 MORE TIMES AFTER THE LAST DATE LISTED. THERE HAS BEEN 2 NEW ENGINES PUT INTO THIS CAR. THE DEALER HAS PAID FOR THE REPAIRS EVERY TIME BUT ONE. THE LAST TIME THIS HAPPENED I WAS CROSSING TWO LANES OF ON COMMING TRAFFIC WHEN MY CAR DIED, I HAD MY 3 KIDS IN THE CAR. WE WERE ABLE TO ROLE OUT OF THE INTERSECTION BEFORE BEING HIT. WE ARE TRYING TO GET A BUY BACK FROM CHRYSLER. PLEASE HELP. IF YOU HAVE ANY INFO THAT WILL HELP IN THIS PROCESS WE WOULD LOVE TO KNOW ABOUT IT. THANKS FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097309October 20, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATED THE WINDOW MOTOR ON THE PASSENGER SIDE HAS GONE OUT. THE WINDOW WILL NOT GO UP OR DOWN. SHE STATED SHE COULD HEAR THE MOTOR MAKING A NOISE, BUT NOTHING HAPPENED. THIS STARTED LAST WEEK SOME TIME. SHE TOOK THE VEHICLE TO THE DEALER FOR THIS PROBLEM AND WAS TOLD THAT THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH THE WINDOW MOTORS ON THESE VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095977October 18, 2004
STEERING:RACK AND PINION, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 55,000 MILES I HAD TO REPLACE MY RACK AND PINION AND BALL JOINTS. I REPLACED MY BRAKE PADS AND ROTORS LAST YEAR AND HAVE JUST BEEN TOLD THAT I NEED TO REPLACE THEM AGAIN. MY VEHICLE IS USED FOR LOCAL HIGHWAY DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095648October 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
I HAVE HAD TO REPLACE THE ROTORS THREE TIMES AND ALSO HAD THEM RESURFACED 3 TIMES IN 3 YEARS. NOW I HAVE BEEN TOLD THE BALL JOINTS ARE IN VERY BAD SHAPE AND MUST BE REPLACED RIGHT AWAY. I HAVE OWNED OTHER DODGE VEHICLES THROUGH-OUT THE YEARS AND I'M VERY DISAPPOINTED WITH THIS ONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093856October 9, 2004
SUSPENSION
CREAKING, CLICKING NOISY FRONT END SINCE 4/2004. REPAIRED ON 4/16/2004 AT FLEMINGTON DODGE CAR & TRUCK COUNTRY. IT IS NOW 10/9/2004 AND THE SAME NOISES ARE STARTING AGAIN, VERY NOISY. I AM TAKING IT BACK TO THE DEALER AGAIN BUT THIS NEEDS TO BE RESOLVED WITH AN APPROPRIATE FINAL RESOLUTION. IT COSTS ME $151.90 TO FIX THIS EACH TIME AND A CAR RENTAL IS REQUIRED. ALSO, IT HAS ONLY BEEN 3.5 MONTHS SINCE THE LAST TIME IT WAS REPAIRED FOR THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095531October 8, 2004
ELECTRICAL SYSTEM
WHILE DRIVING AT ANY SPEED THE HORN HONKED AND THE HEAD LIGHTS FLASHED OFF AND ON WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093414October 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 2001 DODGE DURANGO HAS HAD A POPPING NOISE ON THE FRONT END FOR SOME TIME. I RECENTLY HAD TIME TO DISASSEMBLE THE FRONT END AND FOUND THAT MY UPPER BALL JOINTS WERE EXCESSIVELY WORN. I RESEARCHED THE INTERNET TO SEE IF DODGE HAD A RECALL. I ALSO E-MAILED DODGE AND THEY RESPONDED THAT IT IS UNDER INVESTIGATION. UPPER BALL JOINTS, IF ENGINEERED CORRECTLY, SHOULD LAST OVER 100,000 MILES. THE POPPING NOISE HAS BEEN ACTIVE SINCE ~ 50,000 MILES AND I CURRENTLY HAVE 89,000 MILES. I CALLED A LOCAL DODGE SERVICE DEPARTMENT AND THEY QUOTED ME $390.00 TO REPAIR ONE UPPER BALL JOINT, WHICH WILL REQUIRE AN ALIGNMENT AS WELL. UPPER BALL JOINTS COST ~ $45.00 AT ANY PARTS DEALER AND ALIGNMENTS ~ $60.00. I DO NOT THINK THAT DODGE SHOULD CHARGE CONSUMERS FOR THEIR FAULTY ENGINEERING. A RECALL SHOULD BE IN EFFECT, BEFORE SOMEONE GETS HURT OR KILLED CAUSED BY A FAULTY ENGINEERED BALL JOINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094878October 1, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING 5 MPH DRIVESHAFT FELL OUT. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT THE PIN, WHICH HOLDS THE DRIVESHAFT IN, BROKE. THE PART AVAILABLE FOR ANALYSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093091September 23, 2004
SUSPENSION:FRONT
THIS IS A CHRONIC ONGOING PROBLEM THAT HAS NEVER BEEN RESOLVED. THE FRONT END OF MY DURANGO WILL NOT STAY ALIGNED FOR EVEN A WEEK. IT IS SO BAD THAT IT PULLS SO HARD TO ONE SIDE, THAT IT BECOMES UNDRIVABLE AND EXTREMELY UNSAFE. I TOOK IT TO THE DEALER, WHO CHARGED ME A LOT OF MONEY, TO CONTINUOUSLY TELL ME THEY HAVE REALIGNED IT AND AS SOON AS I LEAVE THE PARKING LOT IT STARTS PULLING. THEY TRY TO TELL ME IT IS JUST THE ROAD GRADE. IT IS NOT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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