Dodge Durango Complaints (2011)
800 consumer complaints on file.
- #11024236September 19, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHRYSLER DODGE JEEP OF PARAMUS, 315 ROUTE W PARAMUS, NJ 07602) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT COULD PAY FOR A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022657September 11, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BECOME AVAILABLE IN JANUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022272September 8, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT SHIFT INTO NEUTRAL IN ORDER TO BE MOVED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER DODGE JEEP RAM DEALER (4807 KIRBY DR, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE IN DECEMBER. THE CONTACT WAS INFORMED THAT SHE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021803September 6, 2017POWER TRAIN
THE TRANSFER CASE IN MY VEHICLE RECENTLY HAD AN ISSUE. THE INTERNAL CHAIN WOULD SLIP ON ACCELERATION AND THE RATE OF ACCELERATION WOULD BE LIMITED BY THIS EVENT. IT WOULD OCCUR ON MILD TO HARD ACCELERATION BUT SLOW ACCELERATION IT WAS NOT NOTICED OR DID NOT OCCUR. MY THEORY IS ON MILD TO HARD ACCELERATION MORE POWER IS TRANSFERRED TO THE FRONT WHEELS THUS PUTTING MORE ENERGY INTO THE FAILING CHAIN CAUSING THE SLIP. YOU COULD HEAR AND FEEL THE DEEP THUD/CLICKING NOISE AS THIS HAPPENED. BECAUSE IT LIMITED ACCELERATION THIS IS POTENTIALLY HAZARDOUS WHEN CROSSING FREEWAYS WITH CARS GOING 50-70 MPH AND YOU NEED TO MAKE A CROSSOVER. MY FAMILY DOES THIS DAILY. THE REPAIR WAS DELAYED BECAUSE THE MECHANIC COULD NOT OBTAIN THE PARTS. THE PART WAS NOT AVAILABLE FROM THE MOPAR DEALERSHIP NETWORK ANYWHERE. THE MECHANIC EVENTUALLY HAD TO LOCATE A USED PART, ARRANGE DELIVERY, AND REBUILD A FUNCTIONING TRANSFER CASE FROM MY OLD ONE AND THE SALVAGED PART. THE MECHANIC TOLD ME THAT THE TRANSFER CASE HAS A HIGH FAILURE RATE AND THAT IS WHY THE PART WAS DIFFICULT TO OBTAIN, THE COST WAS CONSIDERABLY MORE, AND THE REPAIR RAN SEVERAL EXTRA DAYS. HIS INITIAL ESTIMATE FOR THE REPAIR WAS $1600. THE FINAL BILL WAS $2500. THE VEHICLE WAS DELIVERED ON THE THURSDAY MORNING 8/17/17 WITH AN EXPECTED DIAGNOSIS BY THE END OF THE NEXT DAY. ON 8/18/17 THE EMPLOYEES TOLD ME ABOUT THE ISSUE WITH THE PART. THE VEHICLE WAS RETURNED ON 8/14/17 APPROXIMATELY 2 DAYS LONGER THAN EXPECTED BECAUSE OF THE PART AVAILABILITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11019381August 24, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11018838August 22, 2017ELECTRICAL SYSTEM
YESTERDAY I STARTED MY 2011 DODGE DURANGO UP ON MY LUNCH BREAK. THE VEHICLE THEN OMITTED A HIGH PITCH SOUND. IT ALMOST SOUNDED LIKE SIRENS, AND THE SOUND GOT LOUDER AS I BEGAN TO DRIVE. ABOUT 30 SECONDS AFTER THE NOISE, MY BATTERY LIGHT CAME ON. AFTER ARRIVING AT MY WORK 5 MINUTES LATER, I CALLED MY HUSBAND AND HE SAID IT SOUNDED LIKE AN ALTERNATOR ISSUE. THE VEHICLE WAS PARKED A LITTLE OVER 3 HOURS WHEN HE ARRIVED TO MY WORK. HE POPPED THE HOOD, AND SMOKE HAD FILLED UP IN THERE. HE COULDN'T TELL WHERE THE SMOKE WAS COMING FROM BECAUSE IT WAS EVERYWHERE. HE EVENTUALLY GOT INTO THE VEHICLE UNDERNEATH THE PASSENGER SEAT TO UNPLUG THE BATTERY. AT THAT POINT WE CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP. WHEN I TRIED TO GET THE KEY FOB INTO THE IGNITION, IT WOULD NOT GO IN WITHOUT FORCE, AS SOMETHING HAD MELTED INSIDE THERE AS WELL. I CHECKED THE NHTSA DATABASE FOR ANY PROBLEMS, WHERE I DID FIND A RECALL FOR THE EXACT SAME ISSUE FOR MY YEAR, MAKE AND MODEL. HOWEVER, AFTER ENTERING MY VIN#, THE RECALL SAID IT DID NOT APPLY TO MY VEHICLE. I THINK THIS SHOULD BE INVESTIGATED FURTHER, AS THIS COULD HAVE TURNED OUT TO BE A DEADLY SCENARIO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11018939August 22, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, SEVERAL WARNING INDICATORS ILLUMINATED, THE STEERING SEIZED, AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHAMPLAIGN DODGE (LOCATED AT 1906 MORELAND BOULEVARD, CHAMPAIGN, IL 61822, (217)352-4273) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11018757August 21, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ON AUGUST 19TH I WAS DRIVING WITH MY KIDS WHEN ALL OF A SUDDEN ALL THE WARNING LIGHTS ALONG WITH MY SEATBELT WARNING LIGHTS STARTED TO GO ON AND OFF. MY RADIO AND MY CONTROL PANEL STARTED TO TURN ON AND OFF ON ITS OWN. ALSO THE AC STOPPED WORKING, IT SOUNDED LIKE IT WAS RUNNING BUT NO AIR FLOW WOULD COME OUT. THEN I BEGAN TO HAVE NO ACCELERATION. WE RESEARCHED THAT THERE WILL BE A RECALL ON THE ALTERNATORS FOR MY 2011 DURANGO BUT BECAUSE NOTHING HAS BEEN RELEASED DODGE TOLD US WE ARE ON OUR OWN. THIS COULD HAVE CAUSED AN ACCIDENT AND I HAD NO WARNING ABOUT WHAT COULD HAPPEN. THIS IS A BIG SAFETY CONCERN ESPECIALLY WHEN THIS IS OUR FAMILY CAR AND MY KIDS ARE WITH ME IN THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11016181August 18, 2017ELECTRICAL SYSTEM
WHILE DRIVING, A LOAD WHINING NOISE STARTED COMING FROM THE ENGINE COMPARTMENT. SHORTLY AFTER, THE A/C STARTED BLOWING HOT AIR. WE STOPPED THE VEHICLE AND TURNED OFF THE ENGINE. WHEN I OPENED THE HOOD, SMOKE WAS COMING FROM THE ALTERNATOR AND IT WAS VERY HOT. WHEN I GOT THE VEHICLE HOME THE BATTERY WAS DRAINED OF ELECTRICAL POWER. THE ALTERNATOR WAS REMOVED AND THE BATTERY POST HAD A SHORT CIRCUIT TO GROUND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015998August 17, 2017ELECTRICAL SYSTEM
I HAVE A 2011 DODGE DURANGO WITH 53000 MILES ON IT. THE ALTERNATOR HAS WENT OUT AND NEEDS TO BE REPLACED. THERE IS A NHTSA CAMPAIGN NUMBER 17V435000 THAT DESCRIBES MY VEHICLE PERFECTLY, YET MY VIN NUMBER IS NOT INCLUDED. LUCKILY I GOT MY VEHICLE IN TO THE DEALER BEFORE THE VEHICLE SHUT OFF DURING DRIVING ON A HIGHWAY OR ROAD. THIS COULD HAVE HAPPENED. THERE ARE A LOT OF PEOPLE THAT HAVE HAD SIMILAR COMPLAINTS THAT THEY HAVE THE SAME MAKE, MODEL, ENGINE, ALTERNATOR THAT IS IN THE RECALL, YET THEIRS IS NOT INCLUDED. I REALLY HOPE DODGE/CHRYSLER EXPANDS THIS RECALL BECAUSE IT ISN'T JUST LIMITED TO THE VINS THAT THEY HAVE NOTIFIED. THE SYSTEM IS DEFINITELY MORE WIPESPREAD AND CAN BE PROVEN EASILY BY ALL THE COMPLAINTS SIMILAR TO MINE. I HAVE CONTACT DODGE AND THEY HAVE NOT BEEN HELPFUL SO FAR. THIS WILL END UP COSTING ME ALMOST $900 ON A PART THAT SHOULD BE RECALLED. THEY NEED TO BE HELD RESPONSIBLE FOR THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015778August 16, 2017ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO WESTBURY JEEP, CHRYSLER, DODGE, RAM (100 JERICHO TURNPIKE JERICHO, LONG ISLAND,11753 (888) 571-6211) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MALFUNCTIONED AND OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND AN UPCOMING RECALL TO BE ISSUED ON AUGUST 24, 2017, BUT WAS NOT SURE IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALLBACK TO VERIFY IF THE VIN WAS INCLUDED IN THE UPCOMING RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015292August 15, 2017ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
DRIVING HOME FROM A FAMILY TRIP 220 MILES AWAY MY 2011 DURANGO DASH LIGHTS AND GAGES WENT HAYWIRE FLICKERING ON AND OFF, WINDOWS WOULD NOT ROLL DOWN, AC WENT OUT BUT HEAT WAS BLOWING, LOUD HIGH PITCH SOUND CAME FROM THE ENGINE, RADIO WENT OUT, WIPERS GOING ON FULL SPEED AND COULD NOT TURN THEM OFF. FINALLY WE LOST POWER STEERING, PARKED AND THE CAR SHOOK BAD AS WE TURNED IT OFF. WENT TO TURN ON AND NOTHING IT WOULDN'T START. AAA CAME OUT SAID ALTERNATOR WAS TOAST, REPLACED THAT THEN IT SAID BATTERY WAS DEAD,( COULDNT EVEN GET THE VEHICLE IN NEUTRAL TO TOW), SO REPLACED THAT. WAS ABLE TO DRIVE FOR ABOUT 3 MILES AND IT STARTED ALL OVER AGAIN BUT THIS TIME A BAD SMELL (BURNING SMELL) CAME FROM UNDER THE PASSENGERS SEAT, BATTERY WAS MAKING A SOUND AND WAS EXTREMELY HOT! I HAD MY 3 LITTLE KIDS IN THE CAR WITH ME AND THIS THING COULD HAVE BLOWN SO WE HAD IT TOWED! IT HAS 79000 MILES ON IT, NEVER HAD AN ISSUE, AND JUST HAD THE RECALL DONE ABOUT 2 WEEKS PRIOR THAT SUPPOSEDLY PREVENTS THIS! THE DEALERSHIP HAS IT NOW. IVE JUST DUMPED $700+ AND IT DIDNT EVEN FIX IT! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT FOR MY FAMILY AND OTHERS OR WORSE CAUGHT ON FIRE WITH US IN IT! THIS WAS MY FIRST DODGE AND WILL BE MY LAST ESPECIALLY IF DODGE DOES NOTHING TO FIX THIS!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015023August 14, 2017SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED, THE A/C FAILED THEN THE RADIO AND THEN THE VEHICLE LOSS ALL POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT ABLE TO RESTART. AN EYEWITNESS (FAMILY MEMBER) WAS CONTACTED AND ABLE TO ASSIST AND NOTICE THE BATTERY WAS EXTREMELY HOT AND THE POWER CABLE TO THE ALTERNATOR. THE EYEWITNESS DISCONNECTED THE ALTERNATOR, REPLACED THE BATTERY, AND DROVE TO THE CONTACT'S HOME. THE DEALER (RAM COUNTRY CHRYSLER, PLYMOUTH, DODGE, JEEP, LOCATED AT 36111 US -90, DEL RIO,TX, 78840) WAS CONTACTED AT 888-636-1505 WHERE THEY ADVISED THAT THE VEHICLE WAS NOT INCLUDED UNDER THE NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL), HOWEVER THAT THE VEHICLE COULD BE SCHEDULE TO BE BROUGHT IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, HOWEVER THAT SHE WOULD ESCALATE THE FAILURE BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014816August 12, 2017ELECTRICAL SYSTEM, ENGINE, STEERING
WHEN DRIVING MY CAR THE ALTERNATOR FAILED AND STARTED SMOKING WITHOUT WARNING. THE CAR LOST ALL POWER LUCKILY I WAS ABLE TO COST TO SAFELY AND GET OFF THE ROAD. MY PROBLEM IS I SEEN A RECALL FOR THIS VERY ISSUE BUT MY VIN WAS NOT IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AS MY FAILURE WAS EXACTLY WHAT THE RECALL IS FOR. NOT ONLY DID MY ALTERNATOR SHORT OUT AND ALMOST CATCH FIRE IT FRIED MY PCM. NOW IT SITS IN THE SHOP AND IS COSTING ME ALMOST $1500 TO FIX. HOW IS IT OK FOR THEM TO ONLY RECALL SOME CARS AND MINE HAS THE EXACT SAME SAFETY RECALL BUT MY VIN IS NOT COVERED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014202August 10, 2017ENGINE
ELECTRICAL CHARGING SYSTEM LIGHT CAME ON WHILE DRIVING AND I NOTICED THERE WAS SMOKE COMING OUT OF THE HOOD. PULLED INTO A DRIVEWAY AND OPENED THE HOOD AND THE ALTERNATOR WAS SMOKING. I TOOK PICTURES OF THIS WHICH ARE ON MY PHONE IF NEEDED. IT TOOK OUT THE BATTERY AS WELL RESULTING IN ME HAVING TO LEAVE THE VEHICLE THERE BECAUSE ALL SYSTEMS WERE OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010501July 25, 2017AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE DIFFERENT PROBLEMS, THE AIRBAG WARNING SOMETIME COMES ON, THE CAR DOESN'T START SOMETIMES AND STALL TOO. THE BACK DOOR OPEN WHEN NOBODY IS IN THE CAR. BACKUP CAMERA DOESN'T TURN ON SOMETIMES. THE LEATHER CRACKED IN ALL SEATS. LAST SUNDAY JULY, 23 2017 @ 2:00PM GOT ON FIRE. TOTAL LOSS OF MY VEHICLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11010033July 21, 2017ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE SITTING AT A STOP LIGHT MY WIFE NOTICED SMOKE COMING OUT FROM UNDER THE HOOD, WHEN SHE PULLED OVER SHE FOUND THE ALTERNATOR SMOKING. SHE IMMEDIATELY SHUT THE CAR OFF , BUT PARTS OF THE ALTERNATOR ARE BURNT. THE BATTERY WAS EXTREMELY HOT AS WELL TELLING ME IT WAS OVERCHARGING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006142July 18, 2017ELECTRICAL SYSTEM
WE WERE DRIVING OUR 2011 DODGE DURANGO TO THE DEALER BECAUSE THE BATTERY LIGHT HAD COME ON. WHILE WAITING IN THE LEFT TURN LANE, EVERYTHING WENT HAYWIRE. WINDSHIELD WIPERS STARTED, LIGHTS COMING ON AND OFF, ETC. THERE WAS A FAINT BURNING ODOR AND THE CAR COMPLETELY SHUT DOWN. COULDN'T REMOVE KEY AND EMERGENCY FLASHERS WOULDN'T EVEN WORK! HAD IT TOWED TO THE DEALER WHERE THEY CONFIRMED IT WAS THE ALTERNATOR. ALSO BLEW BATTERY, ENGINE COMPONENT AND OTHER THINGS. SO FAR, IT IS NOT SHOWING UP UNDER ANY RECALL BUT HOPING .., I HAVE CALLED FAC AND GAVE THEM THE INFORMATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006199July 18, 2017ENGINE, ELECTRICAL SYSTEM
VEHICLE WAS PARKED AT WORK. I GOT OFF WORK CAME TO VEHICLE ENTERED AND STARTED ENGINE AFTER ABOUT 1 MINUTE, A BUZZING SOUND CAME FROM UNDER THE DASH, THEN I BEGAN TO SMELL SMOKE LIKE BURNING WIRES OR SOMETHING ELECTRICAL UNDER THE DASH. THEN I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT (UNDER THE VEHICLES FRONT HOOD). BY THIS TIME ABOUT 1 MINUTE HAD PASSED WITH THE ENGINE IDLING IN PARK. I OPENED THE HOOD AND LOOKED IN TO SEE THAT THE ALTERNATOR WAS SMOKING AND RED HOT INSIDE. I TRIED TO TURN OFF THE ENGINE, BUT NO RESPONSE FROM THE IGNITION BUTTON, THEN CRAZY ELECTRICAL THINGS HAPPENED WITH LIGHTS DASH WIPERS AND ETC., THEN THE ENGINE DIED, AND THERE WAS NOT ANY POWER OR BATTERY EVERYTHING WAS DEAD. I AM GLAD I WAS NOT OUT ON THE FREEWAY WHEN THIS HAPPENED, OR HAD THE FAMILY WITH ME. VEHICLE WAS TOWED TO AUBURN TRANSMISSION AND AUTO REPAIR. PH. (253)737-5913 IT IS MY BELIEF THAT THE ALTERNATOR WENT TO A DEAD SHORT AND KILLED THE BATTERY SO FAST, IT WAS AMAZING TO SEE. I THOUGHT THERE WOULD BE SOME KIND OF FUSEABLE LINK TO PREVENT SUCH A THING FROM OCCURRING. THAT IS A MOST DANGEROUS DESIGN, FIRE PRONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005810July 17, 2017SERVICE BRAKES
FACTORY WIRED TOW PACKAGE NOT SETUP CORRECTLY. BUILT-IN BRAKE CONTROL WIRING HARNESS NOT RECEIVING VOLTAGE WHEN BRAKES APPLIED/NO VOLTAGE RECEIVED FROM STOP LIGHT SWITCH TO PORT/WIRING HARNESS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0