Dodge Durango Complaints (2002)

423 consumer complaints on file.

#10107497January 18, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN DECEMBER 2004. OWNER CONTACTED THE DEALER AND WAS INFORMED THAT PARTS NEEDED TO REPAIR THE DEFECT WERE UNAVAILABLE. THE NEXT AVAILABLE OPENING FOR THE DEFECT REPAIR WILL BE IN MAY,2005. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107352January 13, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING ANY SPEED, THE CONSUMER WOULD HEAR A KNOCKING NOISE COMING FROM THE UPPER/LOWER BALL JOINT. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107043January 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. AFTER HAVING THE UPPER BALL JOINTS REPLACED, WHILE DRIVING, VEHICLE SWERVED ON ITS OWN. CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DTERMINED THAT VEHICLE NEEDED AN ALIGNMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106971January 6, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED THE CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE MARCH 31, 2004. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106769January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED RECALL 04V596000 CONCERNING UPPER BALL JOINT WEAR. NO PARTS WERE AVAILABLE. SERVICE MANAGER BOB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105469December 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED A UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, HOWEVER THE CONSUMER HEARD A CLICKING NOISE AND EXPERIENCED SHAKING FROM THE UPPER BALL JOINT. THE VIN IS OUTSIDE THE REMEDY SCOPE. *JB THE CONSUMER WAS DISAPPOINTED IN THE RESPONSE HE RECEIVED FROM NHTSA. THE CONSUMER REPLACED BOTH UPPER CONTROL ARM ASSEMBLIES BECAUSE THEY WERE DANGEROUSLY WORN OUT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105408December 28, 2004
TIRES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 65 MPH, THE FRONT OF THE VEHICLE BECAME UNSTABLE. THE CONSUMER GOT OUT OF THE VEHICLE AND DISCOVERED THAT THE OUTSIDE WALL OF THE PASSENGER SIDE FRONT TIRE WAS NOTICEABLY WARNED. THE OWNER CONTACTED THE MANUFACTURER WHO INSTRUCTED THE OWNER TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALER. THE DEALER REFUSED TO TOW THE VEHICLE TO THE DEALERSHIP AND WOULD NOT RENDER ANY FURTHER ASSISTANCE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101708December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 25 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103006December 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:SIDEWALL
2003 DARANGO HAS BEEN TAKEN TO JIM'S DODGE TO HAVE A PROBLEM FIXED WHEN YOU DRIVE. THEY TELL US THAT THERE IS NOTHING WRONG WITH IT. WHILE YOU DRIVE THE DARANGO IF YOU HIT A DUMP IT JUMPS TO ONE SIDE OR THE OTHER IT DOES NOT STAY CENTER. THE TRANSMISSION FEELS LIKE IT SLIPS, OR WHEN IT IS STARTED IT LIKE THE VEHICLE JUST DOES NOT WANT TO GO. JIM'[S DODGE HAS TOLD US THAT THERE IS NOTHING WRONG WITH THE VEHICLE, BUT THAT SEEMS TO ALL WE HAVE HAD WITH THIS VEHICLE. ONE MORE THING JIM'S DODGE IS NOT A VERY CLEAN PLACE TO TAKE YOUR VEHICLE TO HAVE IT WORKED ON WE HAVE GOT THE VEHICLE BACK WITH OIL ON THE IN SIDE ON THE VEHICLE, ON THE PAINT, SCRATCHS IN THE PAINT AND ON THE BUMPER. THE VEHICLE HAS COME BACK WITH A VERY BAD SMELL IN IT. IT TOOK US A LONG TIME TO GET THE SMELL OUT. WE CALLED JIM'S DODGE AND TOLD THEM ABOUT THE SMELL AND THEY TOLD US THAT THERE WAS NOTHING THA THEY COULD DO ABOUT IT. THE DATE MIGHT NOT BE EXACT BE CLOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103559December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINT IS MAKING A CLICKING NOISE, CAUSING THE VEHICLE TO HAVE DIFFICULT CONTROL ESPECIALLY WHEN MAKING TURNS. CONSUMER WILL TAKE VEHICLE TO DEALER FOR REPAIRS FOR THE SECOND TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102803December 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE JUST STOPPED. CAR WAS TAKEN TO CHRYSLER DEALERSHIP. THEY SAID THERE IS SLUDGE IN THE ENGINE. SO FAR NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102701December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH BALL JOINTS ON MY 2002 DURANGO VIN [XXX] MILES 47000 [APPROX]. *JB SEPTEMBER 04 MARIETTA DODGE SCOOT THE SERVICE MANAGER SAID THEY SHOULD NOT BE BAD ON A 2 YEAR OLD VEHICLE WITH AVERAGE MILES. BUT I AM TOLD THAT MY VEHICLE IS NOT COVERED UNDER THE RECALL. IT IS EXTRMELY CLEAR IT SHOULD BE. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102693December 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS INTERMITTENTLY UNLOCKING AND LOCKING WHILE DRIVING IN THE RAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103477December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT LEFT SIDE BALL JOINT WAS MAKING A GRINDING NOISE CAUSING THE WHEEL TO SHAKE AND MAINTAIN CONTROL. CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS FOR THE SECOND TIME IN A MONTH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102530December 10, 2004
TIRES
I'M DRIVING A 2002 DODGE DURANGO. MY CAR PULLED TO THE RIGHT, I GOT A TIRE ROTATION AND NOW IT'S PULLING TO THE LEFT. I SAW IN THE NEWS THAT THERE IS A PROBLEM WITH THE FRONT UPPER JOINT BALL, SO THAT COULD HAVE SOMETHING TO DO WITH MY PROBLEM. THE TIRES ARE FINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103541December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE STEERING TO THE RIGHT CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. CONSUMER APPLIED THE BRAKE PEDAL AND VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103301December 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, HITTING ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. VEHICLE WAS TOWED TO A COLLISION CENTER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100721November 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED ON 2002 DURANGO AFTER ONLY 55,000 MILES. STUCK IN LOCK POSITION. NOT COVERED UNDER WARRANTY, DEALER CHARGED $400.00 TO REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098495November 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRUCK STALLED ANY TIME ANYWHERE. ON HIGHWAY AT SPEED, IN INTERSECTIONS, WHEREVER. ITS A MIRACLE NO ONE HAS BEEN HURT. THIS ALL STARTED AT APPROX 26,000 MILES. BEEN TO 2 SERVICE DEPTS AND NO ONE CAN FIX IT. THIS IS NOT TO MENTION THE MANY OTHER VISITS TO THE DEALER FOR ITEMS SUCH AS WIPERS, CRUISE CONTROL, RADIOS, DOOR LOCKS, AND MUCH MORE. I'M DONE !!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098111November 1, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
BROKEN PIN THAT HOUSES CRITICAL PARTS IN REAR DIFFERENTIAL MAY CAUSE LOSS OF CONTROL OF SUV DODGE 2002 DURANGO CALLED MANUFACTURE NO REPLACEMENT PARTS AVAILEABLE AND NO IDEA WHEN ONE WILL BE POSES THE QUESTION IF THIS IS A SERIOUS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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