Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10082542July 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILURE, VEHICLE HAD 500 MILES. CAR SLAMMED ON BRAKES IN FRONT OF ME. I SLAMMED ON BRAKES. FRONT BRAKES LOCKED, REAR BRAKES DID NOT WORK AT ALL. *AK THE DEALERSHIP AND MECHANINCS CAN NOT FIND FAILURE. DEALERSHIP CLAIMS THERE IS NOTHING WRONG WITH THE BRAKES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082543July 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
REAR ABS FAILURE WHEN A DEAR RAN OUT IN FRONT OF ME. FRONT BRAKES LOCKED UP, REAR OF SUV PASSED THE FRONT. DEAR WAS HIT WITH THE LEFT FRONT AND LEFT SIDE AS THE VEHICLE SKIDDED OUT OF CONTROL.*AK 1 DEATH IF YOU COUNT THE DEAR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082551July 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD ENDS AND DRIVER SIDE BALLJOINT REMATURE WEARING OF FRONT TIRES DUE TO FAILURE OF TIEROD ENDS BOTH SIDES AND THE UPPER BALL JOINT IS GOING OUT LAST TIRE ALMOST BLEW OUT DUE TO THE TYPE OF WEAR. THE TIRE ONLY HAD 15,000 MILES ON IT THE INNER PORTION WAS DOWN TO THE STEELBELT THE ONLY WAY I SAW IT WAS BECAUSE I WAS UNDER THE TRUCK REPLACEING THE TIERODS TURNS OUT THE UPPER BALL JOINT IS BAD ALSO.I THINK FIVE SETS OF TIRES DUE TO POOR MANUFACTUREING OF A SUSPENTION IS QUITE OVER KILL. SPEAKING OF THE LAST ONE MAY HAVE KILLED ME IF I DIDNT HAPPEN TO BE UNDER THE TRUCK. REPLACED THE TIE ROD ENDS BECAUSE I WAS TOLD THAT WAS THE REASON FOR THE TIRE WEAR. IT TURNS OUT THATS NOT THE ONLY REASON.YES THE OLD PARTS ARE AVAILABLE FOR YOUR INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082427July 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DRIVING CAR APPROXIMATLEY 15 MPH DOWN RESIDENTIAL ROAD CAR PULLED HARD TO THE RIGHT RAN OFF ROAD AND HIT A STREET SIGN THEN A TELEPHONE POLE CAR WAS TOTALED AND THE ADJUSTER STATED THAT THE UPPER BALL JOINT IN THE STEERING MECHANISM FAILED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083264July 20, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER HAS A CONCERN THAT A SECOND TIE ROD NEEDS TO BE REPLACED WITH LESS THEN 11,000 MILES OF WEAR. DEALER WAS NOT NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082285July 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE BEEN ADVISED BY MY GOODYEAR MECHANIC THAT MY 1998 DODGE DURANGO IS NOT SAFE TO DRIVE BECAUSE ALL UPPER AND LOWER BALL JOINTS ARE WORE OUT AND NEED TO BE REPLACED. THE VEHICLE HAS 82000 MILES ON IT. THE REPAIR IS GOING TO COST OVER $400.00.I HAVE RECEIPTS THAT SHOW REGULAR MAINTENANCE IS PREFORMED ON THE VEHICLE. I THINK SOMEONE IS NOT DOING THERE JOB, BECAUSE IT SEEMS THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS PROBLEM. AS WELL AS MAJOR MEDIA COVERAGE. ON YOUR COMPLAINT FORM YOU ASK HOW MANY DEATHS. WELL I'M GLAD I DIDN'T HAVE ANY TO LIST .HOW MANY PEOPLE HAVE TO DIE BEFORE YOU PEOPLE DECIDE TO REACT TO THIS COMPLAINT. I HAVE ALSO HAD TO REPLACE THE FRONT A/C EVAPORATOR CORE AT A COST OF $750.00. NO DEATHS TO REPORT IN THIS CASE EITHER (SORRY).THIS IS THE FIRST DODGE I HAVE EVER OWNED. IT MAY BE MY LAST. I AM REPLACING TO 4 BALL JOINTS AS WE SPEAK... BECAUSE I AM CONCERNED WITH MY FAMILY'S SAFETY. EVEN IF YOU ARE NOT. THANKS FOR LETTING ME VENT... TOM BOTTOMS *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083202July 19, 2004
AIR BAGS
AIR BAG WARNING LIGHTS CAME ON AND STAYED ON BECAUSE OF THE DEFECT DESCRIBED IN THE CLOCKSRPING MATERIAL RECALL 01V153000. BU TTHIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075985July 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS WERE WEARING PREMATURELY. THE CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK (ALL OF THE BALL JOINTS NEEDED TO BE REPLACED) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081026July 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A CONCERN ABOUT THE BALL JOINTS ON MY 1998 DODGE DURANGO. I HAD MY VEHICLE'S BRAKES SERVICED ON OR ABOUT JANUARY 2004 AT SEARS AUTOMOTIVE IN EASTPOINT MALL. I WAS MADE AWARE THAT MY BALL JOINTS WERE BAD ON MY FRONT END, THEREFORE I WAS NOT ABLE TO GET A FRONT END ALIGNMENT. LATER THAT DAY, MY WIFE INFORMED ME ABOUT A CBS NEWS REPORT SPEAKING ABOUT THE DEFECTSA IN THE BALL JOINTS OF DODGE DURANGOS AND THE DODGE PICKUPS AND HOW CHRYSLER WAS NOT "UP TO THE CHALLENGE" TO EITHER EXTEND A RECALL OR EITHER OFFER FOR OWNERS OF THESE VEHICLES TO VOLUNTARILY BRING THE VEHICLES TO THE DEALERSHIP FOR A FREE INSPECTION OF THE POSSIBLE DEFECT. I WANT TO MAKE SURE THAT I DO NOT HAVE TO PAY UP TO $1500.00 FOR A DEFECT THAT CHRYSLER SHOULD BE RESPONSIBLE FOR CORRECTING BEFORE ANYONE GETS SERIOUSLY INJURED OR WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081999July 14, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081088July 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS/BRAKE LIGHTS CAME ON. WE TOOK THE CAR TO A REPUTABLE DEALER FOR REPAIRS. FIRST, WE WERE TOLD THAT THE REAR SPEED SENSOR WAS DEFECTIVE. THE LIGHTS CAME BACK ON 3 MONTHS LATER. THEN, WE WERE TOLD THAT THE MAIN RELAY WAS OPEN AND IT NEED RESETTING. THE LIGHTS CAME ON AGAIN. WE TOOK IT BACK AND WAS TOLD THE SAME THING AGAIN( MAIN RELAY WAS OPEN). THE LIGHTS CAME BACK ON AGAIN. THIS LAST TIME WE TOOK IT IN WE WERE TOLD THAT IT NEEDS A ANTILOCK CONTROLLER MODULE, WHICH COST AT THE MINIMUN OF $600.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080714July 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
DURING A DRIVE OIL PRESSURE DROPPED. I STOPPED, TO CHECK THE OIL WHICH WAS FINE. 2 DAYS LATER I COMPLETELY LOST OIL PRESSURE AFTER HAVING CHNGED MY OIL RECENTLY. I OWNED THE VEHICLE LESS THAN 2 MONTHS AND HAD TO HAVE THE OIL PUMP AND SCREEN REPLACED. AFTER READING THE WEB I REALIZED THIS IS A DODGE DEFECT THAT THEY HAVE KNOW ABOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080582July 8, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1998 DODGE DURANGO WITH BAD UPPER AND LOWER BALL JOINTS DUE TO THE BAD BALL JOINTS THE TIEROD IS NOW WARPED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080572July 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
MY 1998 DODGE DURANGO 4X4 IS IN NEED OF REPLACEMENT OF THE FOLLOWING FRONT END PARTS: DRIVER'S SIDE UPPER AND LOWER BALL JOINTS, AND OUTER TIE ROD, PASSENGER SIDE UPPER AND LOWER BALLJOINTS, AND INNER TIE ROD. THE SUV IS VERY DIFFICULT TO HANDLE BECAUSE OF THIS AND I FEEL EXTREMELY DANGEROUS PUTTING MY LIFE IN JEOPARDY ON SEVERAL OCCASIONS ON HIGHWAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081387July 6, 2004
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING IN MEXICO WHERE HE WAS INVOLVED IN A FRONT END CRASH. UPON IMPACT, DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. VEHICLE SUSTAINED RADIATOR DAMAGE, AND WAS REPAIRED IN MEXICO. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND HAD NOT TAKEN THE VEHICLE TO A DEALE OR MADE CONTACT WITH THE MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079219July 3, 2004
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:DRIVELINE:DRIVESHAFT, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
I OWN A 1998 DODGE DURANGO. IN THE LAST 2 YEARS I HAVE HAD TO REPLACE THE ENGINE AND DRIVE SHAFT, SIMPLY BECAUSE THEY FAILED. THE SUV HAS BEEN METICULOUSLY CARED FOR; ALL MAINTENANCE SCHEDULES HAVE BEEN FOLLOWED. IN ADDITION, THE ABS COMPUTER/SYSTEM HAD TO BE REPLACED, AND NOW 15 MONTHS LATER, THE ABS LIGHT HAS COME ON AGAIN. I WANTED TO KNOW IF OTHER CUSTOMERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THIS VEHICLE. WHEN I CALLED CUSTOMER SERVICE, THE ONLY PEOPLE I HAVE BEEN ABLE TO TALK TO HAVE BEEN THE LOW LEVEL EMPLOYEE. THEY WILL NOT, AND PROBABLY HAVE BEEN INSTRUCTED NOT TO, FORWARD THE CALL TO SOMEONE IN UPPER MANAGEMENT. THEY WILL NOT GIVE ME ANY INFORMATION AS TO WHETHER THE PROBLEMS I HAVE HAD WITH THIS VEHICLE ARE COMMON.THIS HAS BEEN VERY FRUSTRATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079176July 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
EXTREME SQUEAKY NOISES COMING FROM THE FRONT END OF THE TRUCK. MECHANIC SAID THAT UPPER AND LOWER BALL JOINTS WORE OUT AND THIS WAS A VERY COMMON PROBLEM WITH THESE SUVS. HE SAID THAT IT WAS LIKELY THAT THERE WILL BE A RECALL ON THIS SOON AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075936June 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN DRIVING AT ANY SPEED, THE CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE LEFT UPPER BALL JOINTS FAILED. THE CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK THE UPPER AND LOWER BALL JOINTS WERE UNDERSIZED AT THE TIME OF MAKE. THIS CAUSED THE TIE RODS TO FAIL DUE TO THE UNDUE PRESSURE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053637June 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATED THE VEHICLE MADE A LOUD CLANKING NOISE WHILE BACKING OUT OF THE DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER/MECHANIC AND WAS TOLD THE BALL JOINTS FAILED AND THE VEHICLE HAD A CRACKED FRONT DISC ROTOR. *AK BOTH LOWER AND RIGHT UPPER BALL JOINTS WERE REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079911June 25, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING VEHICLE WAS SWAYING FROM SIDE TO SIDE. CONSUMER HAD DIFFICULTY HANDLING VEHICLE ON THE ROAD. VEHICLE WAS SERVICED, AND TECHNICIAN DETERMINED THAT THE LOWER AND UPPER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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