Dodge Durango Complaints (2002)

423 consumer complaints on file.

#10122595May 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON 5/27/05 BOTH FRONT BRAKECALIPERS LOCKED, FORTUNATELY ONLY TRAVELING A FEW MILES..BRAKES SMOLDERING...WARPED ROTAORS AND CRYSTALIZED BOTH FRONT BRAKES' PADS...FOR CORRECTION NEW MASTER CLYINDER,FRON ROTORS,CALIPERS AND BRAKE PADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120601May 10, 2005
SERVICE BRAKES, AIR:DISC:PADS
THE VEHICLE HAS A LITTLE OVER 35K MILES ON IT. IT FAILED THE SAFETY INSPECTION BECAUSE RIGHT INBOARD BRAKE PAD WAS LOOSE. IT WAS LOOSE BECAUSE THE ANTI-RATTLE CLIP HAD ROTTED AWAY INSIDE THE CALIPER PISTON. THE LEFT SIDE WAS INTACT BUT NEARLY RUSTED AWAY. THERE WAS OVER 50% OF THE FRICTION MATERIAL LEFT ON PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119928May 5, 2005
SERVICE BRAKES, HYDRAULIC
DT: WHEN THE CONSUMER HIT THE BRAKES THEY MADE A CLUNKING SOUND AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE OCCURRED REGARDLESS OF WEATHER CONDITIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117218March 31, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04596000 CONCERNING UPPER BALL JOINT WEAR. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. A FEW HOURS LATER DRIVER CONTACTED THE DEALER, AND WAS INFORMED THAT THE VEHICLE WAS READY, AND THAT RECALL REPAIRS WERE PERFORMED. DRIVER PICKED UP THE VEHICLE, AND WAS ADVISED THAT REPAIRS HAD NOT BEEN PERFORMED, AND TO COME BACK ANOTHER DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115111March 30, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V596000 FOR UPPER BALL JOINTS. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE DEALER HAD NO PARTS. CURRENTLY, DEALER STILL HAS NO PARTS AVAILABLE.*AK CALLED ANOTHER DEALERSHIP AND THEY REPLACED BALL JOINTS THE NEXT DAY. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113184March 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER HAD NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF.*AK CONSUMER RECEIVED RECALL NOTICE ON 2 DURANGOS AND HAVE BEEN TRYING TO GET THEM REPAIRED FOR SEVERAL WEEKS. CHRYSLER HAS NO TIME FRAME WHEN THEY WILL BE SHIPPED. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114300March 18, 2005
SUSPENSION:FRONT
I HAVE A 2002 DODGE DURANGO 2 WHEEL DRIVE THAT HAS 45000 MILES ,THE FRONT END MAKES LOUD SQUEKING NOISE,NO MATTER WHERE OR WHAT YOU ARE DOING WITH IT, JUST GETTING IN IT DOES THIS. DODGE CHECKED BALLJOINTS AND SAID THEY ARE FINE,NOT TO WORRY???I HAVE HAD TO HAVE THE FRONT END ALIGNED 5 TIMES 3 TIMES UNDER WARRANTY AND IT STILL IS WEARING OUT TIRES AND PULLING TO ONE SIDE OR THE OTHER, AGAIN DODGE SAYS THERE IS NO PROBLEM.I GUESS WHEN I,DIE BEHIND THE WHEEL THEN THEY WONT HAVE A PROBLEM!!!!! ALL I WANT IS FOR THEM TO FIX THIS, NO QUESTIONS ASKED THEY DONT HAVE TO ADMIT TO ANYTHING. PLEASE HELP ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111349March 15, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA CAMPAIGN 04V59600; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE PARTS IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114997March 11, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER HAD AN APPOINTMENT FOR MARCH 4, 2005 FOR RECALL REPAIRS. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE AVAILABLE. ON MARCH 3, 2005. CONSUMER WAS INFORMED BY THE DEALER THAT THE APPOINTMENT WAS CANCELED DUE TO NO PARTS, AND THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113542March 7, 2005
ELECTRICAL SYSTEM
INTERMITTENTLY THE ELECTRONIC SYSTEM WOULD CAUSE THE ELECTRICAL SYSTEM TO COME ON OR GO OUT BY IT SELF (HEADLIGHT POWER DOOR LOCKS, WINDSHIELD WIPERS, HEADLIGHTS, ETC) OR CAUSE THE SUV TRUCK TO STALL COMPLETELY. THE TRUCK HAS BEEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113492March 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER BALLS JOINTS WERE REPAIRED PRIOR TO RECEIVING A RECALL, AND THE MANUFACTURER PART OF THE PAYMENT. CONSUMER RECENTLY WENT THROUGH INSPECTION,AND THE LOWER BALL JOINTS WERE FOUND TO BE DEFECTIVE. NO RECALL FOR THE LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113361March 3, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 40 MPH FRONT DRIVER'S SIDE TIRE CAME OFF THE VEHICLE, RESULTING IN A COLLISION. VEHICLE HAD TO BE TOWED. DEALERSHIP INFORMED THE CONSUMER OF THE FRONT LOWER BALL JOINT FAILURE. PROBLEM WAS NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113193March 1, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH WAS DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112845February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED RECALL 04V596000 FOR THE UPPER BALL JOINTS, AND TO DATE HAS NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED SINCE NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112965February 16, 2005
UNKNOWN OR OTHER
RECALL CAMPAIGN' ISSUED FOR 2002 DODGE DURANGO, PARTS NOT AVAILABLE. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110209February 9, 2005
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT WENT ON. TOOK OUR 2002 DODGE DURANGO TO OUR 5 STAR DEALERSHIP AND WAS TOLD WE HAD SLUDGE IN OUR ENGINE. THIS VEHICLE HAD 24,289 MILES AT THIS TIME. BOTH THE DEALERSHIP AND CHRYSLER SAID THE SLUDGE WAS DO TO OWNER NEGLECT SINCE I COULDN'T PRODUCE EIGHT OIL CHANGE RECEIPTS. THE OIL WAS CHANGED ABOUT EVERY 6,000 MILES. NEEDLESS TO SAY THEY ARE NOT GOING TO COVER THE REPAIR UNDER THE 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY OR THE 100,000 MILE POWERTRAIN WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110981February 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO AVAILABLE PARTS FOR RECALL REPAIRS. THIS WAS DANGEROUS BECAUSE THE WHEELS COULD FALL OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109653February 2, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED RECALL 04V596000 FOR UPPER BALL JOINTS. WHEN CONTACTING DEALER CONSUMER WAS EXPLAINED THAT THEY WOULD NOT RECEIVE PARTS FOR APPROXIMATELY 6-8 WEEKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108158January 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I MANAGE THE FLEET FOR THE FBI JACKSONVILLE DIVISION AND WHILE SERVICING ONE OF OUR VEHICLES, AN 02 2-WD DURANGO, NOTICED THAT THE FRONT SUSPENSION MADE A CREAKING NOISE WHEN I LOWERED THE VEHICLE BACK TO THE GROUND FROM OUR FRAME LIFT AND INSPECTION OF THE SUSPENSION REVEALED THAT THE UPPER BALL JOINTS WERE WORN OUT. THEY HAD ABOUT 1/4 INCH OF PLAY AND THE VEHICLE ONLY HAD 30,000 MI. ON IT. THE BOOTS WERE NOT TORN NOR HAS THIS VEHICLE BEEN USED UNDER SEVERE CONDITIONS. WE ONLY HAVE ONE OTHER 02 DURANGO AND IT IS A 4WD BUT AT 22,000 MI. THE UPPER BALL JOINTS ARE SHOWING SOME WEAR/PLAY. AFTER HAVING TO ACTUALLY JACK THE VEHICLE UP IN THE DEALER SERVICE LANE AND SHOW THEM THE PLAY THEY REPLACED THE CONTROL ARMS UNDER WARRANTY ON THE 2WD AND I HAVEN'T TAKEN THE 4WD ONE IN YET. THIS HAS TO BE A DEFECT, EITHER THE JOINTS DIDN'T GET ANY LUBE WHEN MANUFACTURED OR THEY HAVE A PROBLEM WITH THE MATERIALS TO CAUSE THEM TO WEAR SO QUICKLY. I DIDN'T GET THE OLD PARTS SO I CAN'T SAY FOR SURE. I HAVE NOT SEEN ANY RECALL ON THESE, I BELIEVE THERE IS ONE ON THE LATER MODELS FOR A SIMILAR PROBLEM. WHEN I TAKE THE NEXT ONE IN I WILL SEE IF THEY WILL LET ME HAVE THE ORIGINAL CONTROL ARMS BUT I'M DOUBTFUL THEY WILL. I CONSIDER OURSELVES LUCKY TO HAVE CAUGHT THIS BEFORE IT CAUSED AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109000January 26, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER RECEIVED RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. NO PARTS WERE AVAILABLE. SERVICE MANAGER DENNIS DZEK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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