Dodge Durango Complaints (2012)

640 consumer complaints on file.

#11170857January 18, 2019
ELECTRICAL SYSTEM
CAR SHUTS OF SUDDENLY AT ANY SPEED, IT CAN BE RESTARTED WHILE IN NEUTRAL. HOWEVER IT WONT GO BACK INTO GEAR EVEN THOUGH IT LETS ME PUT IT IN DRIVE. WHEN THIS HAPPENS IT'S VERY DANGEROUS AS ALL OF THE CARS FUNCTIONS GO DEAD POWER STEERING LIGHTS GAUGES, DOOR LOCKS WINDSHIELD WIPERS. IT CAUSES A VERY UNSAFE SITUATION ESPECIALLY AT HIGH SPEEDS ON THE HIGHWAY BECAUSE I CAN'T ALWAYS GET OVER TO A SAFE LANE TO PULL THE CAR OVER TO RESTART AND REENGAGE THE TRANSMISSION. DODGE NEEDS TO FIX THIS FREE OF CHARGE TO THE CUSTOMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170501January 17, 2019
ELECTRICAL SYSTEM
TIPM IS MALFUNCTIONING CAUSING THE VEHICLE TO STALL WHILE AT HIGHWAY SPEEDS. ALL EMERGENCY WARNING LIGHTS COME ON AND GAUGES WILL NOT FUNCTION. DODGE SAYS THAT THEY DO NOT HAVE A RECALL ON THE HIS ITEM EVEN THOUGH THEY DO ADMIT THAT IT HAS BECOME A MAJOR PROBLEM. IT IS NOT SAFE TO BE DRIVING WITH SUCH A MALFUNCTIONING PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170002January 14, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING AT 35 MPH CAME TO A SLOW DOWN TO TURN VEHICLE SHUT OFF AND CAUSED ME TO GO INTO A DITCH AS NO BREAKS, NO STEERING, AND ALL POWER LOST. ONCE PUT INTO PARK STARTED BACK UP IMMEDIATELY. THIS IS THE SECOND TIME THAT HAS HAPPENED FIRST TIME WAS AT A STOP LIGHT AND I WAS ABOUT TO TAKE OFF. NO WARNING OR ANYTHING. THE FIRST TIME I DIDN'T HAVE MY KIDS IN THE CAR AND THE SECOND TIME I DID AND WE COULD HAVE BEEN EXTREMELY HURT. I IS NOT SHOWING ANY CODES TO LET US KNOW WHAT I COULD POSSIBLY BE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162012December 17, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I PARKED MY CAR AT HOME. IN THE MORNING WHEN I PRESSED THE START SWITCH TO START THE CAR CRANK, AND IT DOES NOT START. I WAIT A MINUTE PRESS THE START SWITCH AGAIN AND THE CAR KEEPS CRANKING NO STOPPING UNTIL I MOVE MY GEAR FROM PARK TO REVERSE. I REMOVE THE SWITCH AND I ADD MY CAR KEY AND TRY AGAIN WITH CAR KEY. AFTER 3 TIMES THE CAR STARTS. I KNOW THERE'S A RECALL OR LAWSUIT FOR THIS ISSUE. I WANT MY CAR FIXED WITH NO COST FOR ME. I MAINTAIN MY CAR IN GOOD SHAPE AND URGE TO GET THIS DONE. THIS STARTED THIS WEEK 12/17/18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160908December 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160796December 11, 2018
POWER TRAIN
I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160584December 10, 2018
POWER TRAIN
WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INSPECTIONS AND MAKE SURE MY CAR IS RUNNING. I THINK THIS IS A MANUFACTURING MISHAP AND NEEDS TO BE ADDRESSED. I WAS TOLD IT WAS MY TRANSMISSION CYCLOID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155694December 3, 2018
AIR BAGS
SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150944November 12, 2018
ELECTRICAL SYSTEM
"TAKATA RECALL". VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL. DASH AND WIPERS STARTED GOING CRAZY THEN A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THIS RESULTED ON COMPLETELY DEAD BATTERY DUE TO ALTERNATOR FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150342November 9, 2018
ENGINE
2012 DODGE DURANGO CREW WITH 5.7L HEMI ENGINE. 10/23/18 - VEHICLE THROUGH ENGINE ERROR CODE RELATED TO CYLINDER 8 MISFIRE. PULLED THE PLUGS AND CYLINDER 8 PLUG WAS BURNT. SINCE THE LAST PLUG CHANGE MILEAGE WAS UNKNOWN, I REPLACED ALL 16 SPARK PLUGS. VEHICLE STARTED AND RAN FINE. ERROR CODE CLEARED AND DID NOT REAPPER. 11/7/18 - WHILE DRIVING AT ~60MPH THROTTLE FLUTTERED AND VEHICLE THEN DIED. NO CHECK ENGINE OR WARNING LIGHTS ILLUMINATED. COASTED TO THE SIDE OF THE ROAD. TRIED TO RE-START ENGINE SINCE NO WARNINGS WERE VISIBLE. ENGINE MADE GRINDING NOISE AND SEIZED. DETERMINED BY LUTHER BROOKDALE DODGE IN BROOKLYN PARK THAT THERE IS A HOLE IN THE BLOCK, ENGINE IS SEIZED AND THE ENGINE NEEDS REPLACEMENT. MILEAGE WAS 114,XXX. SAFETY ISSUE IS THAT VEHICLE DIED AT HIGHWAY SPEED, LEADING TO A LOSS OF POWER STEERING, AND ASSISTED BRAKING ABILITY. NO WARNING LIGHTS ILLUMINATED ON THE DASH SO THERE WAS NO VISIBLE INDICATOR OF ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145320November 5, 2018
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD THE VEHICLE JUST SHUTS OFF WITHOUT WARNING. SOMETIMES ITS JUST ALL THE LIGHTS AND ELECTRICAL GO OUT BUT THE VEHICLE STAYS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143607October 29, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING LEFT TURNS ONLY, THE VEHICLE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE INSTRUMENT PANEL WOULD FLICKER WHILE STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER'S FRONT SEAT MELTED ALONG WITH THE REAR DRIVER'S AND PASSENGER'S HEATED SEAT ALSO SHOWED HEAT DAMAGE. ADDITIONALLY, THE REAR BACK-UP CAMERA WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (777 NORTH STATE ROAD 7, PLANTATION, FL 33317, (954) 327-4000) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,430. *TT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11142170October 23, 2018
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141507October 19, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TAKARA RECALL - LOUD CLICKING SOUNDS FROM UNDERNEATH THE VEHICLE. TOOK IT LOCAL TRANSMISSION MECHANIC AND WAS TOLD IT WAS THE TRANSFER CASE MOTOR. DID NOT GET A SAFETY WARNING LIGHT. AFTER CHECKING INTERNET NOTICE THAT I WAS THE FIRST WITH THIS PROBLEM. SEEMS DODGE HAS A HISTORY CONCERNING TRANSFER CASE MOTOR. THE CLICKING SOUNDS HAPPENED EVEN AFTER TURN VEHICLE OFF AND WHEN STARTING OR SHIFTING FROM P TO D,R OR N.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140386October 15, 2018
ELECTRICAL SYSTEM
DRIVING, SUDDENLY CHARGING STATION LIGHT FLASHED ON SCREEN AND VEHICLE WAS MAKING REVING ENGINE SOUND. PULLED OVER AND SMOKE WAS EXITING FRONT GRILL. ALL ELECTRICAL DIED AND COULDN'T GET KEY OUT OF IGNITION. CALLED TOWING TO AUTO SHOP THAT WAS AVAILABLE IMMEDIATELY. DIAGNOSIS WAS ALTERNATOR HAD IGNITED COMPUTER SYSTEM THEREFORE ALL ELECTRICAL POWER OUTAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133052October 3, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING, Other/Unknown
BEGINNING IN DEC 2017, WE'VE HAD SPORADIC ISSUES WHILE DRIVING ON HIGHWAYS AND LOCAL ROADS WITH SOME PORTION OF THE ELECTRICAL SYSTEM. WHEN THIS HAPPENS, THE CENTER LCD DASH SCREEN POWERS OFF, AND WE LOSE POWER STEERING AND BRAKES. DASH LIGHTS, EXTERIOR LIGHTS, RADIO, A/C ALL STAY ON. TYPICALLY WE HAVE TO PULL OVER AND TURN THE CAR OFF & BACK ON FOR IT TO RETURN. FROM DEC-OCT, ITS HAPPENED APPROX 5-6 TIMES. THE DEALER WASN'T ABLE TO REPLICATE THE ISSUE FOR THE DAYS THEY HAD IT, AND NO ERROR CODES WERE WRITTEN. A FRIEND ALSO WITH A DURANGO DESCRIBED TO ME SIMILAR ISSUES WITH HIS, AND SAID HIS TIPM WAS FAULTY. WE HAVE LIFETIME WARRANTY, AND THE TIPM IS COVERED, BUT THEY REFUSE TO REPLACE IT UNTIL THE DEALER CAN REPLICATE THE ISSUE AND GET AN ERROR CODE POINTING TO THE TIPM. I BELIEVE BECAUSE WE LOSE POWER STEERING, THAT THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE REPLACED REGARDLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133149October 3, 2018
ELECTRICAL SYSTEM
WHILE DRIVING 55 MILES AN HOUR ON A STATE ROAD DRIVING STRAIGHT THE CAR COMPLETELY STARTED GOING CRAZY. THE DASHBOARD WAS BLINKING INDICATING THAT MY SEATBELT WAS NOT BUCKLED WHICH IT WAS, THE CAR WENT FROM DRIVE TO PARK TO NEUTRAL THE WIPERS STARTED AND IT WASN'T RAINING AND THE CAR THEN ALL OF THE SUDDEN STOPPED DEAD. THE DEALER SAYS MY SPECIFIC CAR VIN IS NOT PART OF THE RECALL WHERE THIS EXACT PROBLEM WAS STATED IN TWO PRIOR RECALLS. THIS WAS A VERY DANGEROUS EVENT AND I COULD HAVE BEEN HURT OR SOMEONE ELSE HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132947October 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED BACK AND FORTH. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND CODE: P0303 (MISFIRE) DISPLAYED. THE VEHICLE WAS TAKEN TO SJ DENHAM CHRYSLER JEEP FIAT (772 N MARKET ST, REDDING, CA 96003, 530-241-1756) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT AND LIFT WERE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131562September 25, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY DURANGO HAD BEEN REPAIRED PER RECALL R09, AND NOW THE VEHICLE IS DOING THE SAME THING AS IT WAS BEFORE THE REPAIR, WHICH IS HAVE FAILED STARTS, AND THE ENGINE SHUTTING DOWN WHILE DRIVING ( VERY DANGEROUS ESPECIALLY ON THE FREEWAY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129874September 17, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
REGARDING SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE THIS RECALL WAS PERFORMED ON MY VEHICLE A FEW MONTHS AGO, THE OTHER WEEK THE FIX FAILED SEVERAL TIMES STARTING THE CAR AND ONCE WHILE THE CAR WAS IN MOTION. I TOOK IT BACK IN TO THE DEALER TO GET THE FIX REDONE, IN THE TWO DAYS SINCE THE REDO THE CAR HAS ALREADY NOT STARTED SEVERAL TIMES AND STOPPED SUPPLYING POWER TO THE FUEL PUMP WHILE THE CAR WAS IN MOTION ONCE. SO IN SHORT, THE FIX FOR THE ORIGINAL SAFETY ISSUE DOES NOT WORK AND IS EVEN WORSE THAN BEFORE THE FIX. SEARCHING ONLINE SEVERAL OTHER PEOPLE ALSO HAVE HAD THE FIX FAIL ON THEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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