Chrysler LHS Complaints (1999)

165 consumer complaints on file.

#10010970March 24, 2003
VEHICLE SPEED CONTROL
SPEED CONTROL/TRANSAXLE. 2ND OCCURRENCE. 1ST WITH 98 CHRYLSER CONCORDE. 2ND WITH THIS PAST SATURDAY, 3-22-03. WHEN THE SPEED CONTROL MODULE GOES OUT, YOU ARE LEFT WITH ONLY 1ST AND REVERSE. ACCORDING TO THE SERVICE TECH AT HEMET CHRYSLER, IT HAPPENS MORE THAN IT SHOULD. IF IT GOES OUT WHILE AT HIGHWAY SPEEDS, IT IMMEDIATELY SHIFTS THE CAR INTO 1ST AND YOU ALMOST COME TO AN ABRUPT HALT. NO ACCIDENT, BUT IT COULD RESULT IN ONE IN HEAVY TRAFFIC AND WOULD PROBABLY HIT IN THE REAR WITH THE SUDDEN DECELERATION IN SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010901March 23, 2003
ELECTRICAL SYSTEM:WIRING
I AM CONCERNED THERE MAY BE A PROBLEM WITH MY WIRING IN MY 1999 CHRYSLER LHS, I HAVE REPLACED FUSES, TWO RADIATOR FANS, AND MY HEAT ON MY SEAT DOES NOT WORK, MY CLIMATE CONTROL PANEL WILL NOT WORK AND A FRIEND OF MINE THAT OWNS A 300M HAD SIMILAR PROBLEMS, I THINK THERE SHOULD BE A RECALL TO CHECK THE WIRE HARNESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012014March 18, 2003
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE'S SEAT BACK RECLINING BOLT EXPERIENCED THE SAME DEFECT AS STATED IN RECALL NUMBER 03 V 035 000. THE CONSUMER VEHICLE WAS NOT INCLUDED DUE TO VIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011870March 17, 2003
WHEELS:RIM
THE TIRES DID NOT HOLD PROPER AIR PRESSURE, CONSUMER HAD TUBES INSTALLED ON THE TIRES, HOWEVER THE AIR PRESSURE PROBLEMS CONTINUED, TIRE DEALER DIAGNOSED THE PLATING FROM THE CHROME RIMS, FLAKED OFF, THE FLAKES HAD EATEN THROUGH THE TUBES. *JB THE CHROME RIMS WERE DEFECTIVE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011656March 13, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS SATED IN RECALL 03 V 035 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009181February 24, 2003
SEATS
THE DRIVER BACK SEAT COLLAPSED, WHICH ALMOST CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007599February 16, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING
OCCASIONALLY WHILE DRIVIIG WITH HEADLIGHTS ON, (DAY OR NIGHT) ALL DASH RELATED LIGHTS JUST START FLICKERING. IT WILL CONTINUE SPORADICALLY FOR SOME BRIEF OR EXTENDED PERIOD OF TIME (LESS THAN A MINUTE OR AS LONG AS 10 TO 15 MINUTES). MY CONCERN IS A POSSIBLE SHORT EXISTS WHICH COULD EITHER SHUT DOWN THE ELECTRICAL SYSTEM OR CREATE AN ELECTRICAL FIRE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007533February 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
CHANGE HEADLIGHT BULBS BY TAKING OFF THE FRONT BUMPER. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003167January 22, 2003
DEFECTIVE HOOD MOLDING (PART NUMBER 4805004AB) . WHILE DRIVING DOWN THE HIGHWAY WHEN, FOR NO REASON, THE HOOD MOLDING BROKE LOOSE, BOUNCED OFF THE WINDSHIELD AND ONTO THE ROAD BEHIND US. STARTLING DRIVER SO BADLY THAT THEY DROVE OFF THE ROAD AT HIGHWAY SPEED. CHRYSLER WAS CONTACTED, THEIR RESPONSE IS AS FOLLOWS: THANK YOU FOR YOUR EMAIL TO DAIMLERCHRYSLER REGARDING YOUR 1999 CHRYSLER LHS. I REGRET YOUR DISSATISFACTION IN YOUR LHS AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. DAIMLERCHRYSLER HAS MADE TREMENDOUS GAINS IN CUSTOMER SATISFACTION AND VEHICLE QUALITY. APPARENTLY, YOUR EXPECTATIONS HAVE NOT BEEN MET. PLEASE ACCEPT MY APOLOGY FOR THE PROBLEMS YOU HAVE EXPERIENCED. THANK YOU FOR SHARING YOUR CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001716December 31, 2002
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER STATED THAT THE SEAT HEATER IS TO HOT CAUSING THE HEATER TO BURN A HOLE INTO THE DRIVER SEAT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001177December 18, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER IS CONCERN ABOUT THE SLIDING REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE LOCKS ARE ELECTRICAL PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019244September 24, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER STATES THAT THE STARTER CAUGHT ON FIRE WHILE DRIVING 35-40 MPH. LOCAL FIRE DEPARTMENT AND STATE POLICE ARRIVED TO EXTINGUISH THE FIRE. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8018788September 17, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO FRONT POWER WINDOWS ARE STUCK IN THE UP POSITION AND WILL NOT ROLL DOWN. THE DEALER WAS CONTACTED BUT COULD NOT FIND THE CAUSE OF THE PROBLEM, THE VEHICLE WAS RE-EXAMINED AND REPAIRED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017713August 30, 2002
STEERING
WHEN TURNING HEARD CLICKING NOISE.*AK CONSUMER STATED THE STEERING GEAR WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765811August 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC LOST CHARGE AND WAS NOT COOLING PROPERLY IN FEB 2002. CAR WAS SEVICED AT MEINEKE IN SUMMERVILLE, SC. NO LEAK COULD BE DETECTED SO SYSTEM RERCHARGED. SYSTEM FAILED AGAIN IN JUN02 AND AGAIN IN AUG02 AT WHICH TIME ATLANTIC AIR AND ACCESS. INC LOCATED A LEAK IN THE EVAPORATER. TOOK VEHICLE TO RICK HENDRICK CHRYSLER AND THEY VERIFIED EVAPORATER FAILURE AND REPLACED THE EVAPORATER. CAR WAS OUT OF WARRANTY DUE TO MILEAGE (VEHICLE LESS THAT 3 YEARS OLD) THEREFORE THEY WOULD NOT COVER REPAIRS UNDER WARRANTY. CONTACTED CHRYSLER COORPERATION TO REQUEST CONSIDERATION DUE TO EVIDENCE THE HS BODY CARS HAD EXPERIENCE EVAPORATER FAILER IN THE THE 1996 AND 1997 MODELS AND IT APPEARED THIS PROBLEM STILL EXISTED (THEY HAD INCREASE THE WARRANTY ON THE EVAPORATER IN 96/97 TO 7YEARS/70000 MILES). THEY ALSO REFUSED TO PROVIDE CONSIDERATION EVEN AFTER I BASED MY ARGUEMENT THAT THE EVAPORATER WAS NOT A MOVING PART AND THEREFORE NOT EFFECTED BY MILEAGE AND IT APPEARED THEY WERE STILL HAVING PROBLEMS WITH EVAPORATER FAILURE. THEY RESTATED THE CAR WAS OUT OF WARRANTY AND WERE UNDER NO OBLIGATION TO COVER ANY REPAIRS. REQUEST ASSISTANCE FROM NHTSA TO DETERMINE IF CHRYSLER IS STILL HAVE EVAPORATER FAILER PROBLEMS AND NOT ADDRESSING THEIR RESPONSIBILITY TO EFFECT REPAIRS IN MY AND OTHER OWNER'S VEHICLES AT THE COMPANY'S EXPENSE AND NOT THE OWNER'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016519August 16, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY CAN BE REMOVED FROM THE IGNITION SWITCH AT ANY POSITION. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765711August 15, 2002
WHEELS, TIRES:BEAD
CHRYSLER CROME WHEELS WILL NOT HOLD AIR PRESSURE IN TIRES. IT IS A EVERYDAY JOB TO CHECK THE AIR PRESSURE IN TIRES TO BE SURE THE CAR IS SAFE TO DRIVE. I HAVE RETURNED TO THE DEALER MANY TIMES TO RESEAL TIRE BEAD AND REBALANCE TIRES. IT IS OBVIOUS TO ME THAT THE CROME WHEELS ARE DEFECTIVE AND I FEAR I MAY HAVE AN ACCIDENT BECAUSE OF LOST AIR PRESSURE IN TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565439June 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
THE CONSUMER SHIFTED FROM PARK INTO DRIVE WITH BRAKE DEPRESSED AND THE VEHICLE ACCELERATED FORWARD WITH A ROARING NOISE COLLIDING WITH A LIGHT POLE. THE BRAKES FAILED TO STOP THE VEHICLE AND THE VEHICLE WAS TOTALED. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#762335May 27, 2002
SUSPENSION:REAR
LOUD POPPING SOUND DURING DRIVING, SOME SOUND WAS DUE TO BAD SWAY BAR LINKS, THESE WERE REPLACED ONLY TO FIX A SMALL PORTION OF THE PROBLEM. LOUD SOUND PRESISTS, CUSTOMER SERVICE MANAGER HEARD NOSIE AND CONFIRMED ITS NOT A NORMAL SOUND, AS I WAS TOLD BY A MECHANIC. PARTS ON ORDER, I WAS TOLD THAT THE AXLE WAS BAD AND IN NEED OF REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761532May 4, 2002
SUSPENSION:FRONT
MY LHS HAS SOME TYPE OF FRONT END PROBLEM WE HAVE HAD TO BUY AND REPLACE MANY TIRE FOR THIS CAR. IM LUCKY TO HAVE HAD FOUND THE BAD TIRES BEFORE BLOWING OUT EACH TIME. I WANT TO KNOW IF IM THE ONYL ONE HAVING THIS PROBLEM. I TRY TO GO WITH THE CUSTOMER ARBITRATION AND GOT NO WHERE.THE DEALER WANTED TO PUT ME IN A DIFFERENT CAR AND GIVE ME $6000.00 DOLLARS LESS WHAT PAY OFF WAS. I'M STILL DRIVING A PROBLEM AND HAD TO GET TWO MORE TIRES 5/4/2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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