Chrysler Crossfire Complaints (2005)

434 consumer complaints on file.

#10617272July 29, 2014
STRUCTURE
2005 CHRYSLER CONVERTIBLE TOP RECALL. THE CAR WAS PARKED IN MY DRIVEWAY. THE REAR GLASS WINDOW HAD SEPARATED FROM THE CONVERTIBLE TOP. I COULD NOT BELIEVE IT. I BOUGHT THIS CAR JUST TWO SHORT YEARS AGO WITH ONLY 12,000 MILES ON IT. A NEIGHBOR OF MINE HAS THE SAME VEHICLE AND THE SAME THING HAPPENED. THERE ARE HUNDREDS OF THESE I HAVE SINCE FOUND OUT. CHRYSLER HAD A RECALL ON THIS TOP AND THEY REPLACED HIS TOP FOR FREE AND GAVE HIM A LIFETIME WARRANTY ON IT. WHEN I CALLED THE CHRYSLER RECALL DEPARTMENT THEY SAID MY VIN# DID NOT QUALIFY FOR REPLACEMENT BECAUSE MY CAR WAS SHIPPED TO VIRGINIA AND NOT A SOUTHERN STATE. THAT IS PURE JUNK. A DEFECT IS A DEFECT NO MATTER WHERE THE CAR WAS ORIGINALLY SHIPPED TO. IF I HAD A BIRTH DEFECT WOULD IT MATTER WHAT STATE I WAS BORN IN WHERE THE DEFECT ORIGINATED? NO, SOMEONE OUT THERE WOULD CARE AND NOT DISCRIMINATE. GIVE ME A BREAK CHRYSLER. GIVE GOOD CUSTOMER SERVICE AND DO THE RIGHT THING. I SENT A FEDEX LETTER TO TWO OF CHRYSLER'S ADMINISTRATIVE OFFICERS A WEEK AGO AND HAVE NOT RECEIVED A RESPONSE. I AM NOW GOING TO A LOCAL CHRYSLER DEALER WHO IS GOING TO REPLACE IT WITH A DEALER TOP FOR $2500 WITH A VERY LIMITED WARRANTY. I CAN'T WAIT ANY LONGER TO REPLACE THIS TOP. THE DEALER IS BEING KIND AND GIVING ME A DISCOUNT BECAUSE THEY KNOW IT IS WRONG THAT THEIR COMPANY IS NOT REPLACING THIS DEFECTIVE TOP. THIS IS SO BAD. SUCH A BEAUTIFUL CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610114July 13, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY/WIPER
THIS SERVES AS AN ADDENDUM TO OUR (AND MANY OTHERS') COMPLAINTS. THE CHRYSLER TSB THAT YOU HAVE ON FILE, ONLY LISTS THE AFFECTED SYSTEMS AS "VISIBILITY", AND IT CALLS FOR REPAIR (?) WHEN IT ACTUALLY SPECIFIES REPLACEMENT AS THE ONLY RECOMMENDED REMEDY, AT A TYPICAL COST OF $2,500; TO BE PROVIDED OR REIMBURSED TO A SMALL SELECT GROUP OF OWNERS, EVEN THOUGH THIS FAILURE CONTINUES TO OCCUR NATIONWIDE. THIS IS ABSURD. WE SHOULD NOTE THAT THE TERM "STRUCTURE" AS AN "AFFECTED PART" NO LONGER APPEARS IN YOUR E-MAIL COMPLAINT FORM (WE WONDER WHY?) ALL MODERN CONVERTIBLE ROOF TOPS AND WINDOWS ARE INTENDED AND DESIGNED FOR SAFE, LONG TERM USE IN ANY EXPECTED DRIVING CONDITIONS, THUS THE USE OF DOT APPROVED SAFETY GLASS AND ELECTRONIC REAR WINDOW DEFROSTERS, ESPECIALLY WHEN CONDITIONS REQUIRE THE ROOF TOP TO BE IN THE "UP" POSITION. THE NEGATIVE RESULTS OF ANY WINDOW DETACHMENT, VISIBILITY, STABILITY OF THE VEHICLE, SAFE REACTION BY THE DRIVER, WEATHER PROTECTION, ELECTRICAL MALFUNCTION ETC., BOTH IMMEDIATE AND POTENTIAL LONG TERM, IN A CASE WHERE THE VEHICLE MUST STILL BE DRIVEN ANY UNKNOWN DISTANCE UNPROTECTED FROM WHATEVER CONDITIONS POSSIBLE, MAY WELL PROVE CATASTROPHIC AND MUST BE CONSIDERED COMPLETELY UNACCEPTABLE BY ANY STANDARD, ESPECIALLY THAT OF OUR U.S. GOVERNMENT. YOUR PUBLICATION (DOT HS 808 795) STATES: "SIMILARLY A PERSON MAY.. PETITION (REQUEST) NHTSA TO HOLD A HEARING ON WHETHER A MANUFACTURER HAS REASONABLY MET ITS OBLIGATION TO NOTIFY AND/OR REMEDY A SAFETY DEFECT OR NONCOMPLIANCE WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. IF THE PETITION IS GRANTED, A HEARING IS HELD TO ASSESS THE MATTER AND DECIDE WHAT CORRECTIVE ACTION SHOULD BE TAKEN. IF THE PETITION (REQUEST) IS DENIED, THE REASONS FOR THE DENIAL ARE PUBLISHED IN THE FEDERAL REGISTER". AT THE VERY MINIMUM, CHRYSLER HAD AN OBLIGATION TO NOTIFY ALL OF THE POTENTIAL (& INEVITABLE) FAILURE! PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610188July 13, 2014
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
CONVERTIBLE REAR WINDOW DETACHING FROM FABRIC TOP. SEEMS TO BE MANUFACTURERS DEFECT. NO OPTION FOR REPAIR EXCEPT TO REPLACE ENTIRE TOP AT COST OF $3000 - $4000 FOR PARTS & LABOR. SEEMS TO BE NUMEROUS CROSSFIRE OWNERS WITH SAME ISSUE. CHRYSLER NOT COVERING UNDER WARRANTY OR HELPING TO DEFRAY REPLACEMENT COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609817July 11, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW BECAME COMPLETELY DETACHED FROM THE MOUNTING SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609848July 11, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR GLASS HAD SEPARATED FROM THE FABRIC CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CONVERTIBLE TOP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609043July 8, 2014
STRUCTURE:BODY
I HAVE A 2005 CROSSFIRE CONVERTIBLE I AM HAVING A PROBLEM WITH THE REAR WINDOW IN THE TOP, IN NOV 2013 I NOTICE A SEPARATION OF THE TOP FROM THE REAR WINDOW AND TRIED TO GLUE IT CLOSED. AT THE TIME IT WAS A 1" GAP I WAS ABLE TO SEAL IT .NOW THE WINDOW HAS FELL OUT COMPLETELY. I CALL MY CHRYSLER DEALER (931-520-4121 IN COOKEVILLE ,TN) AND WAS TOLD THEY WOULDN'T FIX BECAUSE THE CAR CAME FROM MICHIGAN, IF IT HAD CAME FROM A SOUTHERN STATE THEY WOULD FIX ???. ITS A GOOD THING IT FELL OUT IN THE DRIVE WAY IN STEAD OF FLYING OUT AT INTERSTATE SPEEDS OR DURING A PANIC STOP OR COLLISION. THE GLASS IS REALLY HEFTY AND COULD KILL SOMEONE IF STRUCK BY IT . MY CAR NOW ONLY HAS 51,000 MILES NOW. I FEEL AS A SAFETY CONCERN FOR THE GENERAL PUBLIC THIS MATTER SHOULD BE ADDRESS IN A TIMELY MANNER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606523June 27, 2014
VISIBILITY/WIPER
REAR WINDOW CAME LOOSE WHILE THE TOP WAS BEING PUT DOWN. CALLED CHRYSLER, THEY SAID THAT IT WAS NOT COVERED. OTHERS ARE COVERED BUT NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604836June 20, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THIA CAR'S PROBLEM MAY BE WITHTHE IGNITION. SOMETIME'S IT JUST WILL NOT START. WE PUT A NEW BATTERY IN IT ONLY TO FIND THAT THE BATTERY WAS NOT THE PROBLEM. IT HAS BEEN TO REPAIR THREE TIMES. THEY DID A THOROUGH CHECK AND FOUND NOTHING WRONG EACH TIME. THE FIRST TIME THE CAR HAD TO BE TOWED. THEY SAID THEY DID NOT EXPERIENCE THE PROBLEM WHEN THEY HAD THE CAR. IT WASDRIVEN BACK HOME. ANOTHER TIME THE CAR JUST STOPPED ON THE HIGHWAY (AT 35MPH) DOWNTOWN ATLANTA IN HEAVY TRAFFIC. I'M AFRAID TO DRIVE IT BECAUSE IT MAY EITHER STOP OR JUST NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599081June 18, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED THE DEALER FOR A DIAGNOSTIC AND STATED THAT THE LOCK TUMBLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595534June 2, 2014
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
PULLED CAR OUT OF GARAGE TO TAKE ON DRIVE THE REAR WINDOW OF SOFT TOP FELL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593534May 22, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE CONVERTIBLE TOP WAS OPEN, THE REAR GLASS WINDSHIELD BECAME DETACHED FROM THE VEHICLE. ADDITIONALLY, WATER ENTERED THE VEHICLE THROUGH THE WINDSHIELD AND CAUSED THE MAIN COMPUTER TO FAIL. THE CONTACT STATED THAT THE FAILURE CAUSED THE HEADLIGHTS, THE TAIL LIGHTS, AND THE BRAKE LIGHTS TO FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CONVERTIBLE TOP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592131May 17, 2014
STRUCTURE:BODY
REAR WINDOW ADHESIVE FAILURE IN CONVERTIBLE TOP. CHRYSLER HAS ISSUED A TECHNICAL SERVICE BULLITIN # X31 WHICH COVERS COST OF REPAIRS BUT ONLY FOR CARS THAT WERE DELIVERED TO CERTAIN SOUTHERN STATES BUT, ALL 05 CROSSFIRES WERE BUILT IN THE SAME PLANT IN BELGIUM AND SHOULD BE COVERED. FAILURE OF ANY WINDOW IS NOT CONSIDERED NORMAL WEAR AND TEAR. COVERING ONLY SOME VEHICLES IS UNFAIR BUSINESS PRACTICE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584775April 24, 2014
VISIBILITY, STRUCTURE:BODY
GLASS BACK WINDOW FALLING OUT OF CONVERTIBLE TOP AND CHRYSLER IS REFUSING TO FIX THERE MANUFACTURE DEFECT. THIS IS A SAFETY HAZARD TO THE DRIVER OF THE CAR AND OTHER VEHICLES ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582881April 15, 2014
VISIBILITY, UNKNOWN OR OTHER
THE BACK WINDOW IS FALLING AWAY FROM THE CONVERTIBLE TOP. THE ADHESIVE IS NOT HOLDING THE BACK WINDOW IN PLACE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579567April 14, 2014
STRUCTURE
THE CONVERTIBLE TOP BACK GLASS CAME UNGLUED AND FELL OUT THIS CAR ONLY HAS 29,000 MILES THE TOP AND THE CAR ARE IN LIKE NEW CONDITION BUT CHRYSLER WILL NOT DO ANYTHING ABOUT IT.THIS CAR WAS SOLD NEW IN MICHIGAN SO IT IS NOT COVERED BY WARRANTY. I LIVE IN NORTH CAROLINA WHERE IT WOULD BE WARRANTIED IF IT WAS SOLD NEW HERE.THIS CAR WAS BUILT IN GERMANY AND THE US SELLING POINT SHOULD NOT BE AN ISSUE. THERE ARE THOUSANDS OF PEOPLE SUFFERING FROM THIS SAME PROBLEM AND TO HAVE TO SPEND $3000.00 DOLLARS TO REPAIR THIS WHEN CHRYSLER IS ALREADY FIXING OTHERS IS JUST CRIMINAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575001March 26, 2014
VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING DOWN THE HIGHWAY WHEN THE BACK WINDOW FELL INTO MY DRIVER SEAT. IT JUST POPPED OUT. I WAS VERY LUCKY NOT TO HAVE HAD AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566443February 28, 2014
STRUCTURE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR WINDOW GLASS SEPARATED FROM THE FABRIC CONVERTIBLE TOP. NHTSA HAS CHRYSLER TSB ON FILE FOR SAME EXACT DEFECT, ISSUED BY CHRYSLER IN 2011, SPECIFYING 10 YEAR/100,000 MILE WARRANTY EXTENSION. CHRYSLER RESTRICTS THEIR REMEDY TO ONLY VEHICLES FIRST SOLD IN ALABAMA, FLORIDA, GEORGIA, LOUISIANA, MISSOURI, NORTH CAROLINA, SOUTH CAROLINA, TENNESSEE, AND TEXAS, DESPITE THE FACT THAT ALL OF THESE CARS WERE IMPORTED FROM THE SAME SOURCE AT THE SAME TIME. THERE IS NO DIFFERENCE IN THE PRODUCT DEFECT THAT HAS OCCURRED NATIONWIDE. THE NHTSA MUST FORCE CHRYSLER TO HELP ALL AFFECTED OWNERS! WHAT CHRYSLER IS DOING IS JUST SO WRONG! PLEASE HELP US! UPDATED 05/12/14..UPDATED 06/04/14....UPDATED 07/09/14...UPDATED 08/27/14....UPDATED06/09/15*BF UPDATED 11/23/15 *JS UPDATED 08/07/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564165February 13, 2014
STEERING, ELECTRICAL SYSTEM
I HAVE A 2005 CHRYSLER CROSSFIRE CONVERTIBLE, THE KEY DOES NOT TURN. MY CAR DOES NOT TURN ON. THE STEERING WHEEL IS LOCKED. THIS IS A BIG SAFETY ISSUE. THIS SEEMS TO BE A VERY BIG ISSUE AS I FOUND POSTING FROM OTHER PEOPLE ON THE INTERNET WITH THE SAME ISSUE. ALL THE POSTING STATES THAT THE IGNITION GOES BAD WITHOUT ANY WARNING. CHRYSLER IS NOT ADDRESSING THIS ISSUE. I THINK THE IGNITION SWITCH NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563508February 8, 2014
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
REAR WINDOW BECAME COMPLETELY DETACHED (LOOSE) FROM THE MOUNTING SURFACE. HAVING THE CHRYSLER GROUP SERVICE BULLETIN (23035-11 REV A) ON FILE, WHICH SPECIFIES A 10YR/100,000 MI. WARRANTY EXTENSION (2005 MODEL) ALONG WITH AN AMPLE AMOUNT OF EVIDENCE THAT THIS DEFECT HAS OCCURRED IN ALL REGIONS OF THE U.S., TO A VEHICLE THAT WAS IMPORTED FROM ONLY ONE SOURCE IN GERMANY; WHY HAS THE NHTSA FAILED TO REQUIRE THE CHRYSLER GROUP TO COVER ALL OF THE AFFECTED VEHICLES REGARDLESS OF WHICH STATE THEY WERE FIRST SOLD IN???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563449February 7, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE REAR WINDOW IS COMING LOOSE AND IT'S LEAKING.. MODULES IN TRUNK SHORTED DUE TO WATER LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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