Chevrolet Sonic Complaints (2014)

150 consumer complaints on file.

#11287984December 9, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
UPON ACCELERATING MY SONIC HAS LACK OF POWER AND GEARS DON'T ENGAGE OR THEY ARE DELAYED WHICH CAUSES ME TO BE VERY UNSAFE FROM ONCOMING TRAFFIC WHEN MY CAR DECIDES TO ENGAGE I CAN THEN CONTINUE DRIVING. I ALSO HAVE A ISSUE WITH THE CAR ELECTRICAL SYSTEM REFUSING TO CHIME WHEN KEYS ARE LEFT IN IGNITION AS A WARNING SOMETIMES I PUT MY HIGH BEAMS ON AND ALL THE LOCKS LOCK AND MY CAR DOES THE REFUSAL TO ENGAGE IN GEAR THING AGAIN AND MY LIGHTS FLICKER MY WHOLE COMPUTER SYSTEM WENT DEAD AND NO ONE CAN FIGURE OUT WHY I ONLY BOUGHT THE CAR 6 MONTHS AGO FOR 12,000 SO I COULD HAVE RELIABILITY AND I SHOULDN'T HAVE TO DEAL WITH THIS OR ANYTHING FOR QUITE SO TIME MY OLD CAR IS SAFER THAN THIS NEW ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287570December 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND AN ABNORMAL NOISE WAS HEARD. ON A DIFFERENT OCCASION, IT TOOK THE CONTACT THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS FLUSHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267878October 11, 2019
ENGINE
I'VE HAD SEVERAL ISSUES WITH THE CAR. THE MAIN ONE BEING THAT MY ENGINE HAS WARPED AND THE CAR IS JUNK NOW AS I CAN'T AFFORD THE 5400 TO REPLACE IT. THE COOLANT KEPT LEAKING AND AFTER WATER PUMP AND THERMOSTAT REPAIRS DID NOTHING IT FINALLY BROKE DOWN. THE SHOP SAYS THE ENGINE IS SO BADLY WARPED THEY CAN'T EVEN IDENTIFY WHERE THE ORIGINAL PROBLEM MAY HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254011September 8, 2019
POWER TRAIN
SHIFTER BUTTON HAS CRACKED AND CAUSES THE BUTTON STUCK. THIS ALLOWS THE SHIFTER TO BE MOVED WITHOUT PRESSING THE BUTTON AND ALSO PREVENTS THE KEY FROM BEING REMOVED. THE CAR COULD EASILY ROLL AWAY IF BUMPED DUE TO IMPROPER SHIFT LOCKING. THIS CAN HAPPEN WHEN YOU'RE ALREADY IN PARK OR EVEN IN DRIVE. TONS OF COMPLAINS ONLINE THROUGH FORUMS AND VIDEOS ON YOUTUBE HOW TO REPLACE BUT COST SHOULDN'T BE UP TO OWNERS. FIX THIS CHEVY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235337July 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN, WHEELS
DEALER SOLD ME CAR WITH BALD TIRES LESS THAN 2/32. DEALER SOLD CAR WITH FILTHY RUSTY AND LOOSE PARTS ON MANIFOLD. VALVES. STRUTS. AND TRANS MOUNT. SUSPENSION PIECES WERE BROKEN AND OLD. THE THERMOSTAT WAS PUT IN WRONG AND CAUSED DIVID IN MANIFOLD. BATTERY AND ELECTRICAL SYSTEM ALSO HAD ISSUES. ALL ISSUES WERE FROM MILE 1 TO 200 OF OWNING CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233263July 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
CANNOT TAKE THE KEY OUT WHEN CAR IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229083July 2, 2019
ENGINE
I HAD A RECALL ON A COMPONENT OF MY CATALYTIC CONVERTER THAT WAS CAUSING IT TO MOVE AT A LOW EFFICIENCY. I TOOK IT IN TO MOSS BROTHERS CHEVROLET TO BE REPAIRED. IT SEEMED FINE UNTIL 1-2 DAYS LATER WHEN THE CHECK ENGINE LIGHT CAME BACK ON. I CALLED MOSS BROTHERS TO INFORM THEM OF THIS SITUATION, HOWEVER, THEY TOLD ME THAT IF I WANTED TO GET IT DIAGNOSED AND THE PROBLEM IS NOT COVERED UNDER WARRANTY, I WOULD HAVE TO PAY THE DIAGNOSTIC FEES. HOWEVER, I DID NOT HAVE ANY OTHER ISSUES WITH MY CAR BEFORE TAKING IT TO THEM. IT WASN'T UNTIL AFTERWARDS. SO IF SOMETHING OTHER THAN THE RECALL IS WRONG, I WOULD BE WILLING TO BET THAT IT WAS DUE TO NEGLIGENCE ON THEIR PART. I TOOK IT INTO AUTOZONE TO RUN A DIAGNOSTICS AND IT SAID 'CATALYST SYSTEM LOW EFFICIENCY' WHATEVER THEY DID, DID NOT FIX MY CAR BUT ONLY MADE IT WORSE. I CALLED GMC TO SEE IF THERE WAS A WAY AROUND THE FEE SHOULD IT BE A DIFFERENT CAUSE(IF IT IS, I BELIEVE IT WAS CAUSED BY MOSS BROTHERS) AND THEY WERE NOT HELPFUL TO ME AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222996June 27, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I BOUGHT THIS CAR USED BACK IN OCTOBER 2017, I'VE HAD OVERHEATING PROBLEMS, THE DEALERSHIP FIXED TWICE UNDER AN EXTENDED WARRANTY THE THIRD TIME I HAD TO FIX MYSELF (THEY SAID MY EXTENDED WARRANTY EXPIRED). I NOTICED MY KEY WOULD GET STUCK IN THE IGNITION AFTER PUTTING THE GEAR IN PARK, I DISCOVERED THE BUTTON ON MY GEAR SHIFT IS CRACKED AND I HAVE TO PULL IT ALL THE WAY PUT TO REMOVE THE KEY. THE LATEST ADVENTURE IS I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AT ABOUT 75 MPH WHEN MY CAR MADE A POP NOISE THEN SLIGHTLY JERKED THEN STARTED TO SLOW DOWN. THE CHECK ENGINE LIGHT CAME ALONG WITH THE TRACTION LIGHT, I WAS ABLE TO SAFELY GET OVER TO THE SHOULDER I PARKED AND CUT THE CAR OFF. AFTER A FEW MINUTES I WAS ABLE TO START MY CAR BACK UP AND GET IT TO AN AUTO STORE TO FIND OUT WHY THE CHECK ENGINE LIGHT WAS ON. THE CODES THAT CAME BACK STATED COMMUNICATION WAS LOST WITH THE TCM AND THE TCM INTERNAL TEMPERATURE WAS TOO HIGH. I WAS TOLD THE MOST LIKELY SOLUTION IS FAULTY WIRING AT THE TCM. THIS IS BECOMING A HEADACHE I'M STILL PAYING ON THIS CAR AND DOING MORE REPAIRING THAN SCHEDULED MAINTENANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218195June 5, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE USED IN 2016 FROM A CAR DEALERSHIP. A COUPLE OF MONTHS AGO MY KEY WOULD NOT COME OUT OF THE IGNITION AND I HAD TO WAIT A FEW MINS THEN TRY AGAIN. NEXT TIME IT DID THAT IT TOOK 30 MINS TO REMOVE THE KEY UNTIL FINALLY THE LAST TIME IT WOULD NOT COME OUT PERIOD AND I HAD NO CHOICE BUT TO LEAVE THE VEHICLE AND HAVE IT TOWED TO THE SHOP. I HAD TO REPLACE A PART OF THE SHIFTER. THERE WAS A METAL PIECE RIGHT UNDER THE SHIFTER KNOB THAT FAILED. I HAD AUL INSURANCE VINTAGE NOW AND HAD TO PAY 500,000 DOLLARS FOR THIS REPAIR BECAUSE HE STATED THAT IT WAS NOT COVERED. PERSONALLY I DON'T BELIEVE THAT BUT I HAD NO CHOICE AND PAID TO HAVE IT FIXED. I TOOK THE VEHICLE PRIOR TO THE SHIFTER VISIT TO THE DEALERSHIL TWICE WITH A COMPLAINT OF NOT GETTING ENOUGH POWER WHEN I EXCELERATE AND IT MOVES SLOWLY AND IS AT 10-25 MPH BEFORE IT MOVES TO THE HIGHWAY SPEED OF 55MPH. THEY AGAIN SAID THEY COULD NOT FIND ANYTHING. AGAIN TODAY I EXPERIENCE THE SLOW EXCELERATION AGAIN, SO I AM MAKING A COMPLAINT THIS TIME. THERE IS A ELECTRICAL PROBLEM WITH THIS VEHICLE I 'VE HAD A COUPLE OF ELECTRICAL ISSUES AS WELL AS A REPLACED WATER PUMP. I GOT THIS IN 2016 IT SHOULD NOT HAVE THESE MANY PROBLEMS WITH THIS VEHICLE. I AM ALWAYS STOPPED AT A LIGHT IN THE TURNING LEFT LANE GETTING ON THE HIGHWAY WHEN THIS HAPPEN AND OTHER CARS HAVE ALMOST HIT ME SEVERAL TIMES. I WANTIT TO BE INVESTIGATED AND KNOWN BEFORE I GO BACK TO THE DEALERSHIP AGAIN AND TO BE TOLD THATTHERE S NOTHING WRONG. I SEE THE DASHBOARD LIGHTS DIM QUITE A LOT WHILE I AM DRIVING. AND WHEN IT STALL LIKE THIS THE POWER LIGHTS GET REALLY DIM BUT YOU CAN STILL SEE YOUR MPH ETC. PLEASE HELP ME SOMETHING IS WRONG WITH THIS VEHICLE AND I DON'T WANT TO DIE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205910May 6, 2019
POWER TRAIN
THE GEAR SHIFT BUTTON IS STICKING, WHICH IS POSING A HAZARD. THE CAR DOES NOT COMPLETE THE SHIFT OR RELEASE THE KEY UNTIL AFTER THE BUTTON UNSTICKS. IT HAPPENED WHEN I TRIED TO PARK AND IT HAPPENS WHEN I'M SHIFTING BETWEEN REVERSE AND DRIVE. ITS NOT A ONE TIME OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196751April 16, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
A FEW YEARS AGO MY POWER STEERING WENT ON. IT WAS STILL UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP TO GET REPLACED RIGHT AFTER THE WARRANTY EXPIRED THE POWER STEERING WENT OUT AGAIN. CURRENTLY MY AC IS BROKEN AND I'VE SPENT A GOOD BIT OF MONEY TRYING TO FIX IT; YET IT STILL DOESN'T WORK. NOW MY CAR WON'T START. I'VE RELPALCED THE BATTERY A COUPLE YEARS AGO BECAUSE MY CAR KEPT DYING. I BOUGHT THIS CAR BRAN NEW AND IT HAD CAUSED ME NOTHING BUT FINANCIAL ISSUES. I TRIED CONTACTING CHEVY ABOUT HIS CAR A FEW YEARS AGO WHEN THE POWER STEERING WENT OUT. EXPLAINING THAT THESE ARE MAJOR COMPONENTS OF MY CAR IT'S NOT LIKE I'M COMPLAINING ABOUT CHANGING MY TIRES OR NEW BRAKES YOU NOW NORMAL WEAR AND TEAR. I SHOULDN'T HAVE TO DEAL WITH THESE ISSUES WITH A NEW CAR. I KNOW IT'S 5 YEAS OLD NOW BUT THIS IS GETTING RIDICULOUS I STILL OWE $3800 ON MY CAR AND HAVE DEALT WITH DUMPING MONEY INTO A VEHICLE THAT SHOULDN'T OF HAD ANY OF THESE PROBLEMS IN THE FIRST PLACE. THIS HAS CAUSED UNESSASACRY STRESS IN MY LIFE. ALSO TWO OF MY WINDOWS DON'T WORK. SO MY AC IS BROKE AND I CAN'T EVEN ROLL DOWN TWO WINDOWS IT'S A DEATH SENTENCE. I'VE HAD A HEAT STROKE IN MY CAR BECAUSE OF IT. LEGITIMATELY SCARED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191634March 26, 2019
AIR BAGS
THE PASSENGER AIR BAG WILL NOT INDICATE WHEN THERE IS A PASSENGER IN THE VEHICLE. THIS IS SPORADIC AND ONLY WORKS WHEN IT WANTS TO. IN THE EVENT OF AN ACCIDENT THE AIRBAG MAY NOT DEPLOY IF THERE IS A PASSENGER IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191642March 26, 2019
ENGINE
THE VEHICLE OVER HEATED AND WAS TOWED TO THE DEALER FOR REPAIR. ONE OF THE ENGINE COOLANT OUTLETS WAS MADE OF PLASTIC AND CRUMBLED INTO PIECES WHERE THE HOSE CONNECTS TO IT. THE BOLTS WERE ALSO BROKEN OFF INTO THE SIDE OF THE ENGINE. THIS REPAIR COST $1,200 AND WAS DONE TWICE WITHIN 2 MONTHS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191645March 26, 2019
ELECTRICAL SYSTEM, ENGINE, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL NOISE AND THE ENGINE OVERHEATED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO DYER CHEVROLET (4200 US-1, FORT, FLORIDA 34982, (772) 242-3116) WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLING SYSTEM RETURN UNIT FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE RADIO SOFTWARE SYSTEM FAILED AND DID NOT ALERT HIM WHEN THE TIRES WERE LOW. THE CONTACT ALSO NOTICED THAT THE FRONT OCCUPANT DETECTION SENSOR ALSO FAILED TO ACTIVATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V257000 (EQUIPMENT, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191730March 26, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL, WHICH CAUSED THE VEHICLE TO SPUTTER AND SMELL LIKE FUEL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185061March 8, 2019
AIR BAGS, ENGINE
AIR BAGS ON &OFF (DRIVING) THERMOSTAT NOT WORKING CAUSING ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183797March 3, 2019
AIR BAGS
TAKATA RECALL THE AIR BAG LIGHT COMES ON AND OFF. WHEN THE LIGHT IS ON I CALL ON STAR AND THEY SAY ITS A DEFECT IN DEPLOY DIAGNOSTIC CODE B0081 AND WHEN I TAKE IT IN THE LIGHT IS OFF. I DONT WANT TO GET IN AN ACCIDENT AND THEN THE AIR BAG NOT DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183559March 1, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE CONTACT TOOK THE VEHICLE TO FELIX CHEVROLET (LOCATED AT 3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG INTERNAL SENSOR HAD A SHORTAGE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5085721017. THE APPROXIMATE FAILURE MILEAGE WAS 37,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182727February 27, 2019
ENGINE
I RECENTLY PURCHASED A 2014 CHEVY SONIC WITH 70,000 MILES. SHORTLY AFTER RECEIVING THE VEHICLE, IT BEGAN DROPPING COOLANT WHILE STATIONARY OVERNIGHT AFTER BEING DRIVEN DURING THE DAY. THE DEALER REPLACED THE WATER PUMP. AFTER THE REPAIR, IT STARTED TO LEAK AGAIN. THIS TIME, THE DEALER'S REPAIR SHOP COULD NOT FIND THE SOURCE OF A LEAK, DESPITE MY SHOWING EVIDENCE OF A LEAK (PHOTOS AND COLLECTED COOLANT). SEVERAL INTERNET POSTINGS FROM DIFFERENT SOURCES INDICATED POSSIBLE PROBLEMS CAUSED BY DEXCOOL COOLANT SPECIFIED BY GENERAL MOTORS. MY OWN MECHANIC RECOMMENDED REPLACING THIS COOLANT BECAUSE OF PROBLEMS WITH THE COOLING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180548February 16, 2019
ENGINE, UNKNOWN OR OTHER
THERMOSTAT DAMAGE AND AIR CONDITIONER NOT START CORRECTLY ONLY START FAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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