Chevrolet Sonic Complaints (2012)

354 consumer complaints on file.

#10648627October 19, 2014
ENGINE, POWER TRAIN
BEGINNING FROM THE FIRST MONTH OF OWNERSHIP. APPROX. 28,000 MI. AT COLD START THERE IS A RATTLE NOISE LIKE METAL ON METAL. THEN WILL DISAPPEAR RIGHT AFTER. HAS BEEN GETTING WORSE/ LOUDER. HARD SHIFTS, LOSS OF POWER. NOW AS OF LAST NIGHT THE CHECK ENGINE LIGHT IS ON AND THE CAR RUNS ROUGH. HIGH IDLE, STALLS, KNOCKING NOISES FROM ENGINE. FAULT CODE. P0011? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648615October 18, 2014
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
1. TOOK CAR IN TO DEALERSHIP IN AUG FOR CHECK ENGINE LIGHT ON AND COOLANT IS LOW, CAR OVERHEATS. CAR WAS IN SHOP FOR ALMOST 2 WEEKS (P/U SEPT 5TH). THEY REPL. RADIATOR, THERMOSTAT, SEPT 10 CAR STALLS AT MAJOR STOP LIGHT AND AGAIN AT A STOP SIGN. ENGINE STARTS MAKING A LOUD NOISE AND RUNS ROUGH. KEEPS STALLING AT IDLE. TAKE CAR BACK TO DEALER NEXT DAY SEPT 11. THEY HAVE THE CAR FOR 3 WEEKS. P/U OCT 7TH AFTER THEY REPL THE ENGINE AND SOME BOLTS. SALES AGENT ASSURES ME THAT THERE WILL BE NO MORE PROBLEMS ITS FIXED. 5 MINS ON THE FWY AT 70MPH IN FAST LANE AT LUNCH HOUR CAR JUST TURNS OFF ALMOST HAD A MAJOR ACCIDENT TRYING TO GET OVER FOUR LANES. STOPS COMPLETELY IN THE MIDDLE OF SLOW LANE BY ON-RAMP ALMOST WAS HIT TWICE STARTED THE KEY AND IT TURNED ON GOT OFF FWY AND TOOK DIRECTLY BACK TO DEALER WHO CALLED ME THREE DAYS LATER AND STATED THAT A CONNECTOR WAS BAD AND THATS WHY IT TURNED OFF AND THEY ORDERED THE PART AND THAT SHOULD TAKE CARE OF THE PROBLEM P/U CAR IN THREE DAYS. SALES AGENT CALLED BACK DAY I WAS TO P/U AND SAID THEY WERE STILL WORKING ON IT AND I TOLD HIM I WANT TO TALK WITH A SUPERVISOR I WILL NOT DRIVE THE CAR OFF LOT, COME TO FIND OUT THAT DAY ON THE FWY THAT IT HAD NEVER BEEN TEST DRIVEN. CONTACTING BUSINESS BUREAU AND ATTORNEY AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644068October 16, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO A TRANSMISSION RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD HAVE TO BE ORDERED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644056October 15, 2014
POWER TRAIN
2012 CHEVROLET SONIC. CONSUMER WRITES TO EXPRESS A COMPLAINT CONCERNING THE SERVICE RECEIVED FOR A SAFETY RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS NEEDED TO BE ORDERED. RECALL # 14V315000. THE CONSUMER STATED THE REPAIRS WERE DONE. HOWEVER, EIGHT DAYS WAS TOO LONG TO HAVE THE VEHICLE, WHEN THE RECALL STATED IT WOULD TAKE 10 HOURS AND 20 MINUTES. UPDATED 12/10/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643833October 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643524October 9, 2014
POWER TRAIN
MY CAR HESITATES TO SHIFT GEARS BETWEEN 18-27 MPH AND SOMETIMES WHEN I MAKE A RIGHT HAND TURN GOING DOWN AN INCLINE THE CAR ACTS LIKE ITS NOT IN GEAR TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641456October 4, 2014
POWER TRAIN
PULLED INTO MY WORK PARKING LOT AND GEAR SHIFTER WOULD NOT SHIFT INTO PARK. AFTER TRYING MULTIPLE TIMES AND BEATING ON IT I FINALLY GOT IT INTO PARK BUT KEY WOULD NOT TURN OFF OR COME OUT OF IGNITION. PUT BACK INTO DRIVE AND WENT THROUGH ALL GEARS (NEUTRAL, REVERSE AND DRIVE) BEFORE I COULD FINALLY PUT IT IN PARK AND TURN OFF THE KEY AND TAKE KEY OUT OF IGNITION. HAPPENED AGAIN THE FOLLOWING WEEK, HAD IT TOWED TO DEALER. THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE IT. HE COULD NOT TOW IT WITHOUT GETTING IT INTO NEUTRAL. THEY HAD TO BREAK THE SHIFTER IN ORDER FOR ME TO DRIVE IT UNTIL THE NEW SHIFTER CAME IN. DEALER WOULD NOT REPLACE WITHOUT CHARGE. SO, I WILL PROBABLY HAVE TO REPLACE THE SHIFTER EVERY THREE YEARS TO THE TUNE OF $400.00. ALSO, AIR INTAKE HOSE HAS BROKEN AND CHECK ENGINE LIGHT COMES ON AND OFF. CAN ONLY ORDER THROUGH DEALER. DUCK TAPED IT UNTIL YOU RECALL IT FOR ENGINEERING DESIGN DEFECT. I SHOULD NOT HAVE TO REPLACE THIS HOSE EVERY THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639976October 1, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING THE TURBINE SHAFT. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V315000. THE CONSUMER ALSO STATED, IT TOOK A NUMBER OF DAYS FOR THE DEALER TO CORRECT AN OUTSIDE WATER LEAK ON THE RIGHT, FRONT PASSENGER OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638208September 22, 2014
VISIBILITY:GLASS, SIDE/REAR
AS I WAS MAKING A LEFT TURN IN AN INTERSECTION AT 5:30AM MY REAR GLASS WINDOW BURST AND ALL THE GLASS SHATTERED LEAVING GLASS ON THE FOUR SIDES ONLY. INEXPLICABLE HOW IT HAPPENED, MY FIRST REACTION WAS TOO LOOK BACK AND SEE IF ANYBODY HAD HIT US, BUT WHEN I LOOKED THROUGH THE REAR/SIDE MIRRORS THERE WAS NO CARS BEHIND US OR NEAR US. THE SAME MORNING I CALLED THE DEALERSHIP AND THEY TOWED MY VEHICLE TO THE SHOP FOR A TRANSMISSION RECALL, PER THE DEALER THEY WOULD NOT COVER IT UNDER THE WARRANTY DUE TO GENERAL MOTORS HAD NO OTHER VEHICLES REPORTING THE SAME INCIDENT. I FEEL IT SHOULD BE LOOKED AT BECAUSE I'M SURE MANY 2012 CHEVY SONICS HAVE IT AS A DEFECT. WITH SO MANY RECALLS I WOULDN'T DOUBT THAT THE WINDOWS ARE BEING RECALLED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633744September 16, 2014
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633243September 15, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE CHECK ENGINE AND GEAR BOX WARNING INDICATORS ILLUMINATED WHILE THE VEHICLE WAS IN DRIVE, REVERSE, OR PARK. WHILE TRAVELING APPROXIMATELY 55 MPH ON A MAJOR HIGHWAY, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SHIFT DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE INTAKE DUCT AND BOOT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631513September 8, 2014
POWER TRAIN
SHIFTER BUTTON GETS STUCK AND CAN'T TAKE KEY OUT OF IGNITION! ITS BEEN REPLACED BEFORE AND THIS IS THE SECOND TIME! DEALER WONT REPLACE UNDER WARRANTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631529September 8, 2014
SERVICE BRAKES
WHEN I AM SLOWING AND THERE IS A GRATE IN THE STREET, MY VEHICLE HAS PROBLEMS BRAKING. THIS HAS HAPPENED NUMEROUS TIMES EVERY TIME I AM ON A GRATE, WHICH IS FAIRLY COMMON IN THE CITY. I TOLD [XXX] AND THEY ADVISED ME THAT THERE WAS NOTHING WRONG WITH THE BRAKES (THEY WERE DOING AN OIL CHANGE AND SAID THEY CHECKED THE BRAKES). WHEN I DRIVE OVER ICE, IT MAKES A LOUD NOISE AND THERE APPEARS TO BE A PROBLEM BRAKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DT .....UPDATED 02/10/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630934September 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627725August 27, 2014
UNKNOWN OR OTHER
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO VEHICLE METAL GRINDING NOISES WHEN ACCELERATING FROM A STOP. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628718August 27, 2014
AIR BAGS
I'M EXPERIENCING SOME ISSUES WITH THE AIRBAG PASSENGER SIDE OF MY CAR WHICH IS IN RED ON THE INSTRUMENT PANEL CLUSTER. SAME DESCRIPTION OF THE AIRBAG RECALL MADE ON THE CHEVROLET SONIC, BUT MINE IS NOT INCLUDED. I DID RECEIVED A RECALL ON THE TRANSMISSION, BUT I DO BELIEVE THAT AIRBAGS IS A LIFE HAZARD FOR ANY DRIVER. I CALLED GM CUSTOMER SERVICE, WAS TOLD NO RECALLS ON MY MODEL, BUT NOT INTEREST SHOWN IN FINDING OUT ABOUT THOSE ISSUES. TO BE HONEST THERE ARE A LOT OF THINGS WRONG WITH THE CAR, BUT FOR NOW I'M INTEREST IN MAKING SURE MY AIRBAG IS WORKING AND I'M MORE SECURE ON THE TIME OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628499August 26, 2014
VISIBILITY/WIPER
I WAS DRIVING AT NIGHT AND IT WAS WARM OUTSIDE.....SO BUGS CAKED ONTO THE WINDSHIELD. WHEN THE BUGS CAKED ONTO THE WINDSHIELD I TRIED TO USE MY WINDSHIELD CLEANER AND NOTHING WOULD COME OUT AND I ENDED UP SMEARING THE BUGS. I ABSOLUTELY COULD NOT SEE....SO I MADE IT TO THE NEAREST GAS STATION AND CHECKED THE RESERVOIR TO FIND IT EMPTY. I WENT INTO THE GAS STATION AND BOUGHT A CHEAP BOTTLE OF CLEAN AND PUT IT INTO THE RESERVOIR, AND AS SOON AS I PUT IT IN A PUDDLE DRAINED FROM UNDERNEATH THE CAR. I FOUND THAT THE RESERVOIR COULD NOT HOLD THE LIQUID AND I FIGURED THAT A HOSE MUST BE LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628140August 25, 2014
FUEL/PROPULSION SYSTEM, STEERING:COLUMN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT ATTEMPTED TO NOTIFY THE DEALER AND MANUFACTURER ABOUT HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN: AUTOMATIC TRANSMISSION), BUT WAS UNSUCCESSFUL. THE CONTACT ALSO HEARD A POPPING NOISE COMING FROM THE STEERING WHEEL AND NOTICED A STRONG PERSISTENT ODOR OF FUEL COMING THROUGH THE VENTILATION SYSTEM. THE DEALER STATED THAT THE STEERING COLUMN, FUEL PUMP, AND CALIPER PINS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626967August 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION AND IT BECAME HARDER TO SHIFT GEARS. THE DEALER REPLACED THE CABIN FILTER; HOWEVER, THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. THE FAILURE WAS NOT CORRECTED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626584August 20, 2014
STRUCTURE:BODY, WHEELS, SUSPENSION, AIR BAGS
ALL TEN (10) AIRBAGS FAILED TO DEPLOY WHEN MY CAR WAS STRUCK BY A DRIVER ATTEMPTING TO PASS ME ON THE LEFT AS I WAS TURNING LEFT. THAT DRIVER WAS SPEEDING, CROSSED THE DOUBLE-YELLOW LINE TO PASS, DID NOT HAVE INSURANCE NOR A DRIVER'S LICENSE. MY DRIVER'S DOOR TOOK THE INITIAL IMPACT STRIKE AND WAS DEEPLY CREASED AS THE OTHER CAR CONTINUED FORWARD INTO MINE, THEN THE FRONT LEFT WHEEL WAS STRUCK; THE WHEEL AND A ROD CONNECTED FLEW OFF, MY FENDER WAS OBLITERATED, ENGINE COMPONENTS WERE SMASHED, AND MY CAR SPUN AROUND AT LEAST 200 DEGREES. THE OTHER DRIVER WAS GOING SO FAST, IT CONTINUED FORWARD MORE THAN 150 FEET BEFORE THE DRIVER COULD GET HIS VEHICLE TO STOP AFTER STRIKING MY CAR. THE INSURANCE COMPANY DEEMED MY CAR A TOTAL LOSS. DURING THE ACCIDENT, MY HEAD VIOLENTLY STRUCK THE DOOR FRAME AND I WAS KNOCKED UNCONSCIOUS. IT IS A MIRACLE FROM GOD THAT I WASN'T KILLED! MY HUSBAND IS LIVID TO THINK I COULD HAVE DIED... AND TO THINK THAT THE 10 AIRBAGS WERE A BIG SELLING POINT FOR US WHEN PURCHASING THE VEHICLE. WE THOUGHT WE WERE GETTING A SAFE VEHICLE. WE FEEL LIED TO AND ABUSED AS THERE IS NOTHING THAT CAN BE DONE ABOUT THIS--SO SAYS AN ATTORNEY--SINCE I WAS NOT SERIOUSLY INJURED NOR KILLED. AFTER MY INSURANCE COMPANY PAYS, I'LL STILL OWE ABOUT $4000 ON MY NEW-ISH CHEVY SONIC, AND I AM STILL REQUIRED TO PAY THE BALANCE TO ALLY (HOLDING THE LOAN FOR THIS GM CAR) FOR A PRODUCT THAT DIDN'T PERFORM AS IT SHOULD HAVE TO KEEP ME SAFE. HOW IS THIS NOT A CRIME? ISN'T THIS ROBBERY? GM SHOULD PROVIDE SOME KIND OF ASSISTANCE SINCE IT ADVERTISED UNTRUE STATEMENTS ABOUT THE VEHICLE. IF WE WOULD HAVE KNOWN THE CAR WAS UNSAFE, WE WOULD NOT HAVE BOUGHT IT. THERE'S TOO LITTLE JUSTICE IN AMERICA THESE DAYS. GM, IF YOU WILL MAKE THIS RIGHT, I WILL PLACE A FULL PAGE ADVERTISEMENT IN MY NEWSPAPER TELLING EVERYONE YOU TOOK RESPONSIBILITY FOR YOUR FAULT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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