Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10681567February 5, 2015
SERVICE BRAKES
WHILE DRIVING DOWNHILL AT O'HARE AIRPORT TERMINAL 5 I WENT TO STOP FOR THE LIGHT AND THERE WAS A BRIEF SECOND WHERE THE BRAKES ACTED NORMALLY AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MAYBE 10% BRAKING POWER. I HAD TO DRIVE ON THE SIDE OF THE ROAD AND THROUGH THE RED LIGHT TO AVOID HITTING ANOTHER VEHICLE. I BROUGHT THE CAR TO MY MECHANIC WHO SAID THE BRAKE LINE ABOVE THE GAS TANK RUSTED RIGHT THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680142January 31, 2015
EXTERIOR LIGHTING
I HAVE BEEN HAVING PROBLEMS WITH MY FRONT RUNNING LIGHTS. THERE IS ALWAYS ONE BURNT OUT ON THE FRONT. I HAVE REPLACED THEM SEVERAL TIMES, CHECK TO MAKE SURE THE RIGHT FUSE IS BEING USED, BUT EVERYTIME ONE BURNS OUT. I HAVE ALSO NOTICED NOW THAT ABOUT EVERY GM SUV OR TRUCK I SEE GOING DOWN THE ROAD ALSO HAS A RUNNING LIGHT BURNT OUT..THIS SEEMS LIKE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD HAVE TO ADDRESS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679643January 29, 2015
ENGINE
3 EXHAUST MANIFOLD BOLTS BROKE OFF MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679620January 28, 2015
SERVICE BRAKES
AS I WAS DRIVING I APPROACHED A TRAFFIC LIGHT AND APPLIED THE BRAKES. AS I APPLIED THEM, THE PEDAL NEVER OFFERED MUCH RESISTANCE AND EVENTUALLY WENT TO THE FLOOR. I SUSPECTED THAT A FLEXIBLE BRAKE LINE HAD RUPTURED SO I GOT OFF THE STREET AS QUICKLY AS I COULD. I EXAMINED THE INSIDE OF ALL OF THE WHEELS WHERE I THOUGHT THAT BRAKE FLUID MIGHT BE EVIDENT. THERE WAS NONE TO BE SEEN. I LIMPED HOME WITH THE VEHICLE AND EXAMINED IT MORE CLOSELY. THERE WAS A MAJOR LEAK UNDER THE FLOOR OF THE VEHICLE IN A RIGID BRAKE LINE LEADING TO THE ANTI-LOCK BRAKE CONTROLLER. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND THAT GM HAS REFUSED TO ISSUE A RECALL FOR RUSTED BRAKE LINES. IN MY OPINION THESE LINES SHOULD BE OF THE HIGHEST QUALITY MATERIAL TO BE FOUND. GM, HOWEVER, MUST NOT THINK THAT THE SAFETY OF THEIR CUSTOMERS WARRANTS ANY BETTER MATERIALS THAN THE RUST PRONE METAL THAT THE BRAKE LINES ARE MANUFACTURED FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679072January 27, 2015
ELECTRICAL SYSTEM, ENGINE
MY CAR IS OLD BUT IT HAS BEEN RUNNING FINE, AND I KEEP UP WITH REGULAR MAINTENANCE AND OIL CHANGE APPOINTMENTS. I CAME OUT OF WALMART AFTER BUYING GROCERIES AND WHEN I TRIED TO START THE CAR IT SOUNDED LIKE IT WAS TRYING TO TURN OVER, BUT IT WOULDN'T ACTUALLY START. AFTER 30 MINUTES OF SITTING IN THE CAR TRYING TO GET IT TO START IT FINALLY STARTED. I TOOK THE CAR TO MY REGULAR MECHANIC AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEANED THE BATTERY CABLES IN HOPES OF RELIEVING THE PROBLEM. NOW A WEEK LATER IT DID IT AGAIN 2 TIMES IN THE SAME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679097January 27, 2015
AIR BAGS
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10673033January 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671228January 9, 2015
SERVICE BRAKES
THE BRAKE LINES ON MY 02 SILVERADO BLEW OUT WHILE MOVING OUR CAMPER TRAILER INTO OUR BACK YARD FOR STORAGE. MY WIFE WAS DRIVING AND I WAS WATCHING HER BACKING UP. SHE YELLED OUT TO ME THE "BRAKES FEEL FUNNY", WE WERE ALMOST DONE AND UNHOOKED THE TRAILER. I MOVED THE TRUCK TO THE STREET AND NOTICED THE PEDAL WENT TO THE FLOOR AND WOULD NOT STOP EASILY. I NOTICED A BIG WET SPOT UNDER THE CAB, CHECKED THE BRAKE MASTER CYLINDER LEVEL, EMPTY. HAD IT TOWED (AAA) TO MY MECHANIC, PAID $1,600.00 TO HAVE THE STEEL BRAKE LINES AND FLEX HOSES REPLACED. IF DRIVING ON THE HIGHWAY WITH THE CAMPER WHEN THIS OCCURRED, COULD HAVE BEEN A BIG ACCIDENT OR MORE. I HAVE OVER 32 YEARS OF FIRE/ EMS EXPERIENCE - THIS WAS BAD SITUATION ! I LOVE MY 02 SILVERADO, I ALSO HAVE A 1969 CAMARO SS/RS 427 BIG BLOCK I INSTALLED STAINLESS STEEL ONES, SO I AM NOT AGAINST CHEVROLETS, JUST THE CHEAP SUPPLIER ON A VITAL SAFETY PART - BRAKE LINES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670898January 8, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM LIGHT ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT HAD TO RESTART THE VEHICLE TO RESET THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669666January 2, 2015
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THERE WAS A BRAKE LINE FLUID LEAK. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669425December 31, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668886December 29, 2014
SERVICE BRAKES
DROVE TO MILAN, MI FROM YPSILANTI, MI. TO LOOK IN ON SISTER IN LAW WHO IS INCAPACITATED DUE TO BROKEN FEMUR FROM FALL. BRAKES FELT MUSHY AS I SLOWED TO ENTER HER DRIVEWAY. AFTER ENTERING THE DRIVEWAY AT LOW SPEED I APPLIED BRAKES AND PEDAL WENT TO FLOOR. TRIED PUMPING BRAKES WITH NO RESULT. THREW SHIFTER INTO REVERSE TO KEEP FROM PLOWING INTO SISTER IN LAWS VEHICLE. IF THIS HAD HAPPENED EARLIER ON THE BUSY ROAD LEADING INTO TOWN I WOULD HAVE SURELY HAD AN ACCIDENT. FOUND BRAKE LINES BADLY RUSTED AND BOTH LINES LEAKING THAT RUN FROM MASTER CYLINDER TO ANTILOCK MODULE MOUNTED TO FRAME UNDER DRIVERS AREA. IT IS RIDICULOUS THAT THESE TWO SAFETY SENSITIVE LINES ARE MADE OF UN PROTECTED STEEL AS OPPOSED TO COPPER NICKEL AND ARE RUN OUT OF THE PROTECTED UNDER HOOD AREA TO THE HIGH CORROSION PRONE UNDERBODY TO MEET THE INAPPROPRIATELY PLACED ANTILOCK MODULE. TWO YEARS PRIOR TO MY PURCHASE OF THIS TRUCK GM HEAVILY ADVERTISED THE RUST RESISTANT GALVANIZED PANELS THEY WERE USING IN THEIR TRUCKS. I HAVE SINCE FOUND OUT THAT THEY QUIETLY REMOVED THIS RUST PROTECTION. I HAVE ORDERED NEW BREAK LINES TO TOTALLY REPLACE ALL METAL LINES ON THIS, MY LAST CHEVY TRUCK. I CAN ONLY WONDER HOW MANY FATALITIES HAVE RESULTED FROM THIS OFTEN REFERENCED CONDITION. THE DIFFICULTY WILL BE IN EVER PROVING THE CAUSE AND AFFECT (EFFECT) OF THESE ACCIDENTS SINCE THEY WILL BE SO DEVASTATING IN NATURE, THE DRIVER WILL PROBABLY BE KILLED AND NOT BE ABLE TO TESTIFY ABOUT THE TRUE CAUSE AND ALMOST ALL GM TRUCKS OF THIS VINTAGE (ESPECIALLY IN THE RUST BELT STATES) WILL HAVE BREAK LINES SO RUSTED THAT THEY WILL CRUMBLE IN ALMOST ANY ACCIDENT. MY EXPERIENCE SHOWS THAT THE UNFORTUNATE DRIVER WON'T ALWAYS HAVE "SOME" BRAKING ABILITY LEFT ON A LINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667377December 19, 2014
SERVICE BRAKES
APPLIED BRAKE, PEDAL TO THE FLOOR, NO BRAKES. HAD TO RUN INTO DITCH TO AVOID ACCIDENT. FOUND BRAKE LINE RUSTED THROUGH. HAD TO REPLACE BRAKE LINE. NO WARNING LIGHT. INSPECT WHOLE BRAKE LINE. ALL ARE SEVERELY RUSTED., FOUND SEEPAGE NEAR FRONT FROM BRAKE LINE. BRAKE RESERVOIR WAS OVER 1/2 EMPTY WITH NO WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664037December 13, 2014
SUSPENSION
TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664114December 13, 2014
SERVICE BRAKES
OBSERVED FLUID LEAKING UNDER THE TRUCK ONTO THE DRIVEWAY, AND DETERMINED THAT A BRAKE LINE HAD DEVELOPED A LEAK. AN INDEPENDENT REPAIR SHOP SAID THAT ALL OF THE BRAKE LINES WERE SEVERELY CORRODED AND SHOULD BE REPLACED. I HAD THIS REPAIR PERFORMED NOVEMBER 10, 2009, AT A COST TO ME OF $574.61. I STILL OWN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664122December 13, 2014
SERVICE BRAKES
BRAKES STARTED TO SLIP WHEN APPLIED, TAKEN TO SHOP REPORTED THAT ALL BRAKE LINES NEED TO BE REPLACED DUE TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663177December 9, 2014
SERVICE BRAKES
THE EMERGENCY BRAKE FAILS TO WORK, IT HAS HAD THE PADS REPLACED 3 TIMES. THE EMERGENCY BRAKE CONTINUES TO NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662848December 8, 2014
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, STRUCTURE:BODY
I HAD REPLACED ANTILOCK BRAKE MODULE LAST YEAR AND HAD BRAKES WORKED ON THIS YEAR AND LAST AND REPLACED BRAKE PADS. THE ROTORS HAD BEEN TURNED BEFORE, ON A TRIP TO MY DAUGHTERS MY BRAKES STARTED TO GO OUT. THEY WERE COMPLETELY OUT BY THE TIME I REACHED HER CORNER. I HAD TO HAVE ALL NEW BRAKE LINES AND ROTORS AND PADS EVEN THOUGH THERE WERE ONLY 6,000 MILES ON THE PADS. I ALSO HAD RUSTPROOFED THE TRUCK INCLUDING THE UNDERBODY AND CARRIAGE WHEN I BOUGHT IT NEW IN 2002. IT'S A RUST BUCKET DESPITE THE EXTRA PROTECTION. THE ANTILOCK BRAKE MODULE WAS RUSTED. THE BRAKE LINES WERE COMPLETELY RUSTED THROUGH. AND NOW THE FUEL PUMP IS OUT AND THEY FUEL LINES ARE RUSTED AS WELL. WHAT GETS ME IS I PAID SO MUCH EXTRA FOR EXTRA RUST PROOFING. IT SHOULD NOT HAVE RUSTED THROUGH THIS BAD AT ONLY 125000 MILES. THE ANTILOCK BRAKE MODULE IS PLACED WHERE THE RUST CAN GET AT IT RIGHT UNDER THE CHASSIS PART UNPROTECTED. SO MUCH FOR SAFETY. THAT WENT OUT AT ABOUT 75000 MILES BUT JUST GOT IT REPLACED AT 100000 MILES OR SO. THE BRAKE LINES AND THE FUEL LINES ARE A JOKE ON THIS VEHICLE. I USED TO MAKE AND INSPECT AND TEST THEM AT A FACTORY AND THESE WOULD HAVE NEVER PASSED INSPECTION FOR CORROSION TEST. BUT THEY WEREN'T MADE THERE. THE FACTORY IS CLOSED. NO UNION WAGES EITHER, BUT WE DID GOOD WORK NOT THIS GARBAGE. IT COST OVER $500 FOR MODULE AND IT COST 2500 FOR THE REST OF BRAKE JOB. AND NOW THE FUEL LINES AND PUMP AND FILTER WILL COST OVER $1000. PLUS MY TRUCK BODY IS RUSTING THROUGH ON THE ROCKER PANELS. I BOUGHT A SILVERADO BECAUSE THEY HOLD THEIR VALUE AND ARE DEPENDABLE. NOW MY VEHICLE IS ONLY WORTH ABOUT HALF OF WHAT IT SHOULD BE AND I'M PAYING THOUGH THE NOSE ON TOP OF IT! WE HAVE A 98 CHEVY BLAZER WITH 195000 AND NO RUST ON THE ROCKER PANELS AND THE BRAKE LINES ARE JUST NOW GETTING REPLACED. THERE WAS NO EXTRA RUST PROTECTION ON IT EITHER! WHEN IS GM GOING TO BE RESPONSIBLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660824November 25, 2014
SERVICE BRAKES
I TOOK THE VEHICLE TO THE SHOP FOR A SAFETY INSPECTION. THEY FOUND THAT THE METAL BRAKE LINES HAD RUSTED THROUGH AND WERE LEAKING. FORTUNATELY THIS PROBLEM WAS DISCOVERED IN THE SHOP, AVOIDING A POSSIBLY CATASTROPHIC BRAKE FAILURE WHILE DRIVING. I HAD THE FRONT LINES REPLACED BY THE SHOP AT A COST OF $581.50, AND I AM REPLACING THE REAR LINES MYSELF. I AM FILING THIS COMPLAINT TO DOCUMENT THE PROBLEM AS IT RELATES TO PREVIOUS REQUESTS TO GM BY THE NHTSA TO ISSUE A RECALL ON THESE VEHICLES FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660844November 25, 2014
SERVICE BRAKES, SUSPENSION, POWER TRAIN
CRESTED A SMALL HILL TO SEE A RED LIGHT WITH THREE CARS IN LINE. I DEPRESSED BRAKE PEDAL, WHICH WENT TO THE FLOOR. THE VEHICLE WAS STOPPED USING THE PARKING BRAKE AFTER SWERVING INTO EMPTY LANE OF ONCOMING TRAFFIC IN ORDER TO AVOID HITTING THE LINE OF CARS FROM BEHIND. UPON INSPECTION, THE FRONT BRAKE CIRCUIT WAS BLOWN IN THE PIPING JUST AFT OF THE FRONT DRIVER'S SIDE WHEEL. IT IS EXTREMELY DIFFICULT TO STOP A LARGE TRUCK WITH EMPTY BED USING ONLY THE REAR BRAKES AS THEY LOCK UP EASILY. THERE SEEMED TO BE NO BRAKE POWER USING THE BRAKE PEDAL, WHICH IS WHY THE PARKING PEDAL WAS USED. EVEN WITH A FUNCTIONAL PARKING BRAKE, THE "FAILSAFE" OF HAVING ONLY ONE CIRCUIT IS NEARLY USELESS GIVEN AN EMPTY TRUCK BED (LOW REAR-WHEEL TRACTION) AND A LOSS OF PRESSURE ON THE FRONT CIRCUIT. IN MY OPINION, LOSING THE FRONT BRAKES ON A TRUCK IS CATASTROPHIC. IN ANY EVENT, IN MY CASE, THE SUPPOSED FAIL-SAFE EITHER DID NOT WORK OR WAS INCONSEQUENTIAL. ALL OF THE HARD LINES (FUEL AND BRAKE) ON THIS VEHICLE ARE EXTREMELY CORRODED AND ARE BEING REPLACED WITH STAINLESS. THIS CAR SPENT THE FIRST FIVE YEARS OF ITS LIFE IN OKLAHOMA AND MISSOURI (WHERE LITTLE TO NO SALT IS USED) AND MOVED TO NH IN 2006. THE REAR DRIVER'S SIDE ROCKER PANEL IS ALSO RUSTED THROUGH AND THE FRAME HAS VERY SIGNIFICANT RUST, ESPECIALLY ON THE LEAF SPRING HANGERS. IN ADDITION, THE FRONT DRIVESHAFT IS RUSTED TO THE POINT THAT I WILL NOT OPERATE THE VEHICLE IN 4WD UNTIL I REPLACE IT. THIS VEHICLE SEEMS VERY SUSCEPTIBLE TO RUST, ESPECIALLY THE BRAKE LINES, SOME OF WHICH CRUMBLED IN MY HUSBANDS HANDS WHILE REMOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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