Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#10639896September 29, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILITY TRAC, STEERING ASSIST WAS REDUCED, SERVICE POWER STEERING, SERVICE FOUR WHEEL DRIVE, AND SERVICE BRAKE ASSIST WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE AIR CONDITIONING STOPPED WORKING AND THE ENGINE REVVED. THE CONTACT ALSO STATED THAT THE POWER STEERING SEIZED. THE DEALER RESET THE COMPUTER, BUT THE FAILURES PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637743September 20, 2014
POWER TRAIN
BACKLASH WAS NOT SETUP PROPERLY FROM THE FACTORY. I HAD A LOUD WHINING NOISE FROM THE REAR END WHILE CRUISING AROUND 55 MPH. I HAVE HAD THE TRUCK IN 4 SEPARATE TIMES TO FIX IT. FIRST VISIT TO A DEALERSHIP REFUSED TO WORK ON IT. THE SECOND DEALERSHIP REPLACED THE RING AND PINION AND THE AXLE BEARINGS. THIS RESOLVED THE PROBLEM AT THE ORIGINAL SPEED BUT A NEW SOUND DEVELOPED WHILE DECELERATING FROM 50 AND DOWN TO 40. TOOK THE TRUCK BACK IN AGAIN AND REPLACED THE BEARINGS AGAIN. NOISE SEEMED FIXED AFTER THIS FIX BUT THE LONGER I DRIVE IT THE NOISE IS COMING BACK AGAIN AT 55 MPH. DEALER REFUSED TO WORK ON IT AGAIN SAYING THAT ITS NOT LOUD ENOUGH TO REPLACE THE AXLE BUT IF IT GETS LOUDER THEY WILL REPLACE THE AXLE. SPOKE TO THE DEALER WHERE I BOUGHT IT FROM AND THE SERVICE MANAGER SAID THIS IS THE 3RD 2014 TRUCK THAT THE BEARINGS AND RING/PINION GEARS HAD TO BE REPLACED WITH VERY LOW MILES AND WITH IMPROPER BACKLASH SETUP FROM THE FACTORY. I HAVE A 2014 SILVER ADO WITH THE 5.3L V8, 3.42 LIMITED SLIP REAR END, 2 WHEEL DRIVE. I HAVE LOOKED INTO LEMON LAW FOR THE TRUCK BUT NOW THE DEALER IS SAYING THAT ITS NOT LOUD ENOUGH TO JUSTIFY FIXING IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637458September 19, 2014
POWER TRAIN
THIS TRUCK HAS A VIBRATION AT DIFFERENT SPEEDS. I WAS TOLD BY DEALER THAT THEY ARE HAVING A PROBLEM WITH 2014 CHEVY TRUCKS WITH THE 6 CYLINDERS. THE DEALER SAID THEY ARE WAITING ON A FIX FROM GENERAL MOTORS. THE 8 CYLINDERS ARE NOT HAVING THIS PROBLEM. IS GENERAL MOTORS AWARE OF THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633280September 15, 2014
SEATS
DRIVER SEAT LOWER CUSHION ROCKS LEFT AND RIGHT AS WELL AS FRONT TO BACK. TOOK VEHICLE IN TO DEALER ON 9/3/14 AND WAS FIXED ON 9/5/14. THE SEAT FELT STURDY UPON PICK UP FROM DEALER. HAVE DRIVEN APPROX 30 MILES SINCE PICKING UP ON 9/5/14. SEAT IS NOW DOING SAME MOVEMENTS AS BEFORE. I HAVE FILED A CLAIM WITH GM CUSTOMER CARE AND THEY STATE THERE IS NOT A FIX FOR THE SEATS AT THIS TIME. I FEEL THIS IS A SAFETY HAZARD AND POTENTIAL CRITICAL FAILURE DURING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632678September 12, 2014
POWER TRAIN, STEERING, SUSPENSION, STRUCTURE
SINCE I PURCHASED THIS VEHICLE IS HAS HAD A VIBRATION FROM 5-20, 40-50, AND 68-78. IT HAS BEEN IN THE SERVICE DEPARTMENT 4 TIMES FOR THIS PROBLEM ALONE WITH NO RESOLUTION. GENERAL MOTORS UNDERSTANDS THEIR IS AN ISSUE WITH THIS MODEL TRUCK BUT DOES NOT HAVE A SOLUTION. THE VIBRATION IS FELT IN THE SEAT, THE GAS PEDAL, THE STEERING WHEEL AND THE REST OF THE TRUCK. TIRES WERE INDEXED, ROTATED, AND BALANCED, ALONG WITH THE DRIVE LINE SPECIFICATIONS INSPECTED AND WERE FOUND WITHIN NORMAL LIMITS EVEN THOUGHT VIBRATION PERSISTS. OTHER ISSUES I HAVE HAD WERE THE EXHAUST SQUEAKING NOISES WHEN TRANSFERRING FROM V8/V4 MODE, IN WHICH THE ENTIRE EXHAUST SYSTEM WAS REPLACED, WATER LEAKING FROM THE SUNROOF AND WINDSHIELD, FRAME COATING PEELING OFF CAUSING THE FRAME TO RUST, THE SEAT FRAME SHIFTING, MOVING AND CLICKING WHEN TURNING THE VEHICLE, HD RADIO LOSES SIGNAL INTERMITTENTLY, RADIO AND HVAC KNOBS WERE NOT LIT, HEADLIGHTS WERE MISALIGNED FROM THE FACTORY, AND 4 OTHER RECALLS SUCH AS, OVERHEATED EXHAUST COMPONENTS, UNWANTED TRANSFER CASE SHIFT TO NEUTRAL, PEEK IN ODOMETER DISPLAY INCORRECT, AND TRANSMISSION OIL COOLER CONNECTIONS POSSIBLY BEING BAD. THIS VEHICLE CURRENTLY HAS 6500 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT A TOTAL OF 30 DAYS SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631830September 11, 2014
VISIBILITY, STRUCTURE
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SERIOUS ISSUE WITH LIGHTS ON THE CLIMATE CONTROL KNOBS. *SMD THE CONSUMER STATED AT NIGHT, THE LIGHTS ON THE CLIMATE CONTROL KNOBS WOULD REFLECT IN THE REAR WINDOW AND BOUNCE BACK INTO THE INSIDE MIRROR MAKING IT IMPOSSIBLE TO SEE ANYTHING IN THE INSIDE REAR VIEW MIRROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632474September 11, 2014
ENGINE AND ENGINE COOLING
AFTER VEHICLE SITS IN HOT SUNLIGHT FOR EXTENDED PERIOD OF TIME, AND AC IS RAN-- THERE IS A LOUD "POPPING NOISE" FROM THE CENTER AREA OF THE DASH. THE SOUND IS VERY SIMILAR TO A ROCK OR OBJECT HITTING THE WINDSHIELD. THIS ISSUE HAS CONTINUED AND RECENTLY TOOK VEHICLE IN FOR OTHER RECALL ISSUE AND HAD THEM CHECK THIS. THE SERVICE ADVISER FIRST TOLD ME THEY DUPLICATED THE ISSUE AND WOULD HAVE TO DISMANTLED THE DASH FOR FURTHER DIAGNOSTICS. THE VEHICLE WAS IN THE SHOP FOR OVER A WEEK, AND THEY TOLD ME THE ISSUE SEEMED CORRECTED. THE COMPLETED SERVICE TICKET INDICATES PROBLEM COULD NOT BE DUPLICATED OR DETERMINED. THE DAY I DROVE HOME FROM THE SHOP THE VEHICLE MADE THIS SAME NOISE THREE TIMES. I WILL BE TAKING VEHICLE TO DIFFERENT GM DEALER FOR FOLLOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631884September 9, 2014
POWER TRAIN
TL* THE CONTACT RENTED A 2014 CHEVROLET SILVERADO. WHILE IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND KNOCKED DOWN THE CONTACT. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS RETURNED TO THE RENTAL OFFICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10631366September 7, 2014
STEERING, SUSPENSION, STRUCTURE:BODY
WHEN THE TRUCK REACHES A SPEED OVER 35 MPH THE STEERING WHEEL, THE SEAT, AND THE ENTIRE TRUCK HAS A VIBRATION. I LIVE IN EAST TENNESSEE. I PURCHASED THE TRUCK IN GEORGIA. IT IS ABOUT A THREE HOUR DRIVE FROM WHERE I PURCHASED THE TRUCK TO MY HOME. ON THE DRIVE HOME I NOTICED THE VIBRATION RIGHT AWAY. I THOUGHT IT MAY BE A TIRE BALANCE ISSUE SO I CONTINUED THE TRIP HOME. THE NEXT DAY I TALKED WITH THE LOCAL DEALER AND WAS INFORMED I NEED 500 MILES ON THE TRUCK BEFORE THEY WILL WORK A VIBRATION ISSUE. WHEN I TOOK THE TRUCK FOR SERVICE A FEW DAYS LATER I WAS INFORMED THAT SEVERAL TRUCKS HAVE THIS SAME ISSUE AND GM DOES NOT KNOW WHAT TO DO ABOUT THE ISSUE. THE DEALER BALANCED THE TIRES AND TOLD ME THAT IS ALL THEY CAN DO ABOUT THE VIBRATION. THROUGH SEARCHING THE INTERNET AND TALKING WITH OTHER DEALERS I HAVE FOUND THAT MAY PARTS HAVE BEEN REPLACED WITH NO HELP. DRIVE SHAFTS,AXLE SHAFTS, WHEELS AND TIRES HAVE BEEN REPLACED AND REAR ENDS HAVE BEEN REBUILT. NOTHING SEEMS TO HELP. MOST DEALERS HAVE WORKED THIS ISSUE ON SEVERAL TRUCKS. IF THIS VIBRATION IS COMING FROM ANY PART OF THE DRIVE TRAIN OR SUSPENSION AND THE PART HAS A CATASTROPHIC FAILURE IT CAN CAUSE SERIOUS INJURY OR POSSIBLY DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630360September 3, 2014
FUEL/PROPULSION SYSTEM
SHORTLY AFTER STARTING TRUCK AND DEPARTING TO LOCAL STORE I NOTICED A STRONG FUEL ODOR. AFTER DRIVING APPROXIMATELY 3-4 MILES MY GAS TANK WENT FROM 3/4 FULL TO NEARLY EMPTY, AROUND THE SAME TIME PASSERBY'S STARTED FLAGGING ME DOWN STATING THAT MY TRUCK WAS LEAKING FUEL AND SMOKING FROM UNDERNEATH. I IMMEDIATELY PULLED OVER TO CLOSEST PARKING LOT TO REALIZE THE TRUCK WAS MASSIVELY LEAKING FUEL FROM DIFFERENT AREAS AND WAS INDEED SMOKING AS IF IT WAS ABOUT TO CATCH FIRE. I TURNED THE TRUCK OFF AND MOVED AWAY. THE FUEL LEAK STOPPED AND THE SMOKE EVENTUALLY DISSIPATED. IT WAS BEEN TOWED BACK TO DEALER BY CHEVROLET ROAD SIDE AND IS CURRENTLY BEING CHECKED FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629864September 1, 2014
STRUCTURE
VEHICLE HAS BAD VIBRATION ,I TOOK IT TO DEALER AND THEY TOLD ME THAT IT WAS NORMAL BUT ITS NOT .I HAVE CALL GM 3 TIMES AND EMAIL BUT THEY DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628081August 25, 2014
SEATS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER SEAT WAS NOT STATIONARY AND MOVED AROUND WHILE THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT AUTHORIZED DEALERS WHO STATED THAT THE SHIMS, CLIPS, AND HOOKS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE UNABLE TO TELL THE CONTACT, WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/11/14 UPDATED 10/8/14*CN THE CONSUMER STATED AS OF 9/20/2014 THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 3/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628158August 25, 2014
POWER TRAIN
I WAS TOWING A TRAILER UTILIZING THE TOW/HAUL MODE, WHEN SUDDENLY THE VEHICLE DRASTICALLY SLOWED AND THE TIRES SQUEALED AND THE RPM'S WENT WAY UP. IT WAS LIKE THE VEHICLE SUDDENLY DOWNSHIFTED INTO LOW GEAR BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626048August 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V301000 (ELECTRICAL SYSTEM: SOFTWARE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES). THE DEALER UPDATED THE RADIO SOFTWARE. AFTER THE RECALL REPAIR WAS PERFORMED, THE ENTIRE ELECTRICAL SYSTEM BEGAN TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 4,913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622559August 15, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME ON MY BRAND NEW 2014 SILVERADO HAS MAJOR RUST ISSUES, CHEVY DEALERS SAY OH IT'S NORMAL. IT'S NOT NORMAL FOR A VERY EXPENSIVE TRUCK TO RUST WHILE SITTING ON A LOT. I'M NOT SURE IT WILL BE SAFE IN A FEW YEARS AT THE RATE IT'S RUSTING. THIS IS A BIG ISSUE ON SEVERAL PLACES ON THE NET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622580August 15, 2014
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS ADJUSTED TO THE UPPER MOST POSITION, THE POWER STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622374August 14, 2014
SEATS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE DRIVER SEAT WAS EXTREMELY UNCOMFORTABLE AND THE PADDING WAS VERY THIN. AS RESULT OF THE PROBLEM, THE CONTACT HAD TO CONSTANTLY MAKE ADJUSTMENTS WHILE TRAVELING. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622123August 13, 2014
POWER TRAIN, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 3 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE BRAKES AND POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN) AFTER THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10619615August 12, 2014
AIR BAGS
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO IMPROPERLY FUNCTIONING AIRBAGS. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, ALL WITHIN THE MONTH OF JUNE FOR THE SAME SAFETY ISSUE REGARDING THE AIR BAGS. JUNE 3, 2014, THE CONSUMER WAS TOLD UPON PICKING UP THE VEHICLE, THE AIR BAG WIRES UNDER THE SEAT HAD JUST BEEN DISCONNECTED. THEY SAID IT WAS A SIMPLE FIX OF PUSHING THE WIRES BACK TOGETHER. ON JUNE 17, 2014, WHEN THE CONSUMER PICKED UP THE VEHICLE, THE CONSUMER WAS INFORMED THE WIRES WERE FRAYED. ON JUNE 20, 2014, THE AIR BAG LIGHT ILLUMINATED, AND THE VEHICLE WAS RETURNED TO THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621481August 11, 2014
POWER TRAIN, SUSPENSION, SEATS, ELECTRICAL SYSTEM
MY 2014 CHEVY SILVERADO 1500, LTZ, Z71 STARTED TO HAVE NUMEROUS ISSUES SINCE THIS PAST APRIL. THE TRUCK HAS BEEN IN THE UNETHICAL LANDERS MCCLARTY CHEVROLET IN HUNTSVILLE, ALABAMA SEVEN TIMES WITH ONLY THE SMALLEST OF THE ISSUES BEING FIXED. 1ST ISSUE WAS THE DRIVER SIDE SEAT MOVED WHEN TURNING LEFT OR RIGHT. THE DEALER'S SERVICE DEPARTMENT INFORMED ME THERE WAS NO FIX AND THAT THE SEAT WAS WITHIN MANUFACTURES SPECS. THE SEAT MOVED TO THE POINT THAT THE VENTILATED SEAT COOLER PLUG DISCONNECTED. THE SERVICE DEPT EVENTUALLY "FIXED" THE SEAT AND RECONNECTED THE PLUG. LASTLY THE ISSUE I CANNOT GET RESOLVED THROUGH GM CORPORATE, DEALER SERVICE DEPARTMENT OR THE REGIONAL GM MANAGER. MY TRUCK "SHAKES" FROM SPEEDS OF 65 MPH AND GREATER. THE SERVICE DEPT FIRST TOLD ME I NEEDED AN ALIGNMENT AND HAVE THE TIRE ROTATED AND BALANCED. THE SHAKE STILL CONTINUED, SO I COMPLAINED AGAIN TO THE SERVICE DEPT. THIS TIME I WAS TOLD THAT TWO TIRES WHERE "BAD" DO TO ROAD FORCE AND REPLACED THEM. THE TRUCK STILL SHAKES LIKE A STRIPPER SO I EMAILED THE CEO OF GM ON 11 JULY AND ASSIGNED AN EXECUTIVE LIAISON TO WORK THE ISSUE. SINCE THEN MY TRUCK HAS BEEN IN THE SERVICE DEPARTMENT TWICE. EACH TIME I WAS CALLED A LIAR INDIRECTLY BY THE SERVICE DEPARTMENT MANAGER "[XXX]" AND THE DISTRICT MANAGER "[XXX]" AFTER THEY TEST DROVE THE TRUCK AND COULDN'T REPLICATE THE COMPLAINT. I HAD THE SERVICE DEPT FOREMAN "[XXX]" RIDE ALONG WITH ME AS I DROVE THE TRUCK AND POINTED OUT THE "VERY" NOTICEABLE SHAKE AT HIGH WAY SPEEDS. AFTER NUMEROUS PHONE CALLS TO THE SERVICE DEPT, GM CORPORATE, I FOUND OUT THAT THE SERVICE DEPT CAN UTILIZE A VIBRATION ANALYZER ON THE TRUCK. THIS HAS NOT TAKEN PLACE OR EVEN CONSIDERED. I CONTINUE TO DRIVE THE TRUCK WITH THE SHAKING BECOMING WORSE WITH EACH MILE. JUST LIKE THE IGNITION SWITCH PROBLEM, GM DOWN PLAYS THE ISSUE AND LETS THE PROBLEM COMPOUND. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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