Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#10993192June 5, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I OWN A 2014 CHEVY SILVERADO. VIN: [XXX]. THE AC STOPPED COOLING. ONE DAY IT WAS ICE COLD. THE NEXT DAY IT BLEW HOT AIR. I TALKED TO MY DEALER AND THEY SAY THAT IT'S A KNOW ISSUE AND THAT GM ISSUED A TSB FOR REPAIR GUIDELINES BUT HAVE YET TO ISSUE A RECALL. THEY SAY THE REPAIR IS BETWEEN 1000.00 AND 1800.00. THEY SAID I COULD GET A REFUND IF A RECALL IS ISSUED LATER ON. THEY SAID THEY WOULD LOOK UP THE TSB NUMBER FOR ME, BUT HAVE NOT YET TO GIVEN IT TO ME. LOOKING AT MULTIPLE FORUMS I SEE MANY OWNERS HAVE THE SAME ISSUES. SEVERAL SAY THEY GOT THE ISSUE REPAIRED AND THEIR PAPERWORK STATED "PERFORMED PIT5337". MOST THREADS MENTION THAT THIS IS A KNOWN MFG FLAW WITH THE HOSE BRACKET FOR THIS MODEL. THE FLAW ALLOWS THE HOSE FITTING TO CRACK OVER TIME. IT APPEARS THAT GM INCLUDES A SUPPORT BRACKET WITH THE NEW HOSE AS PART OF THE REPAIR. THAT REPLACEMENT BRACKET IS GM23264893. I HAVE AN APPOINTMENT WITH MY DEALER TO HAVE MY VEHICLE CHECKED TO CONFIRM THAT MY ISSUE IS CAUSED BY THIS FLAW. THE DID SAY THAT THEY HAVE HAD 8 VEHICLES IN FOR THIS REPAIR. THE DEALER IS RAY CHEVROLET IN FOXLAKE, IL. 847-537-3300. ONCE I SAW HOW MANY HITS I GOT ON MY GOOGLE SEARCH FOR THIS ISSUE, I WAS SHOCKED THAT THERE IS STILL NO RECALL. PLEASE HELP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993037June 4, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
MY SERVICE LIGHT IS CONSTANTLY GOING OFF FOR "TRAILER BRAKE SYSTEM". IT HAS BEEN DOING IT FOR QUITE SOME TIME. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES TO BE LOOKED AT WITH NO LUCK. TODAY I DROVE IT ABOUT 20 MILES AND IT MUST HAVE CHIMED ABOUT 30 TIMES. IT IS A CONSTANT DISTRACTION WHEN I'M DRIVING NOT TO MENTION VERY IRRITATING. IT DOES IT IN PARK, IN DRIVE, DRY AND WET WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992756June 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
I HAVE A 2014 CHEVY SILVERADO PICK UP TRUCK. I HAVE BEEN EXTREMELY PLEASED WITH THIS TRUCK UNTIL YESTERDAY!!!! AT 22,000 MILES THE TRUCK MALFUNCTIONED TWICE WITHIN A SHORT DISTANCE. THE TRUCK SOME WHAT STALLED WITH OUT WARNING AND ALL THE DASH LIGHTS WENT CRAZY AND TRUCK LOST POWER. LESS THAN A HALF MILE LATER WHILE TURNING LEFT IN A CUL DE SAC THE TRUCK WENT CRAZY, STALLED, DASH LIT UP, THE STEERING WHEEL VIOLENTLY TURNED TO THE RIGHT AS I WAS ATTEMPTING TO TURN LEFT. IMMEDIATELY TOOK IT INTO SERVICE. 4 DAYS PAST WARRANTY EXPIRATION. CHEVY/JESSUP AUTO GRP WON'T FIX IT. KEVIN IN SERVICE SAID HE WOULD CALL ME ON WED AT 4 WITH UPDATE. THURS AT 11AM STILL NO WORD. DROPPED BY SERVICE DEPT. FOR UPDATE WITH KEVIN. HE SAID THEY DIDN'T HAVE PRICE READY FOR REPAIR. DENIED COVERAGE UNDER RECENTLY EXPIRED WARRANTY. WHEN I SHOWED HIM A LIST OF SERIOUS COMPUTER MALFUNCTIONS AND SAFETY ISSUES FROM ONLINE CHEVY TRUCK OWNERS HE TOLD ME HE WASN'T INTERESTED AND HE HAD OTHER PEOPLE TO TEND TO. HE ALSO SAID I DROPPED BY WITHOUT AN APPOINTMENT. IN OTHER WORDS, I NO LONGER WAS A PRIORITY. WHEN ASKED FOR SERVICE DEPT GENERAL MGR. ---OH-HE IS NOT AVAILABLE. SO NOW MY LOW MILEAGE TRUCK SITS WITH NO REPAIR, APPEARS TO BE A HAZARD TO DRIVE, GM NOT STANDING BEHIND NOR HAS A FIX FOR THE COMPUTER MALFUNCTIONS THAT HAS BEEN REPORTED WIDESPREAD ON CARCOMPLAINTS.COM , LEAVES ME WITH A VERY EXPENSIVE PAPER WEIGHT THAT I AM FEARFUL TO DRIVE. IT'S ANOTHER IGNITION KEY GM COVER UP AND UNTIL ENOUGH PEOPLE DIE AND THE FEDS GET INVOLVED -- IT APPEARS I AM DRIVING A TRUCK THAT IS A DANGER TO THE ROAD AND JESSUP COULD CARE LESS !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991799May 26, 2017
UNKNOWN OR OTHER
AC CONDENSER - BEEN HAVING TROUBLE WITH THE AC WORKING, NOT WORKING, WORKING, NOT WORKING BUT NEVER STAYING OFF COMPLETELY. THIS HAS BEEN GOING ON MANY MILES BEFORE MY TRUCK REACHED 36,000 MILE WARRANTY END DATE AND NOTHING COULD BE FOUND, OR I WAS TOLD SINCE IT WOULD BE WORKING JUST FIND WHEN I COULD GET AN APPOINTMENT. NOW I HAVE NO A/C WHATSOEVER. WAS TOLD THAT THE AC CONDENSERS HAVE BEEN ON BACKORDER FOR OVER 4 MONTHS NOW. THEY ARE HAPPY TO PLACE AN ORDER FOR PARTS NEEDED BUT I WAS TOLD THAT EVEN THOUGH GM KNOWS ABOUT THIS PROBLEM AND THAT IT IS HAPPENING TO ALL 2013-2015 MODELS AT THIS TIME. GM MOST LIKELY WILL NOT DO A RECALL AND MOST LIKELY WILL NOT PAY FOR PARTS OR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991595May 25, 2017
SERVICE BRAKES
NO POWER BRAKES. AT LOW SPEEDS VACUUM PUMP DOES NOT PROVIDE ENOUGH VACUUM FOR BRAKES TO WORK. VERY HARD BRAKE PEDAL FEELS LIKE YOU HAVE NO BRAKES. THERE IS A SERVICE BULLETIN PIT5361B WHEN I SPOKE TO CHEVROLET CUSTOMER SERVICE THEY TOLD ME MY TRUCK WASN'T COVERED UNDER THIS BUT IT CLEARLY IS. THIS IS VERY UNSAFE AND MIGHT CAUSE MANY ACCIDENTS OR DEATHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991689May 25, 2017
WHEELS
CONSTANT SHAKING COMING FROM REAR TIRE'S HAVE HAD THEM BALANCED, ROTATED AND WE STILL SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991705May 25, 2017
UNKNOWN OR OTHER
AC CONDENSER LEAKING. STUCK IN 4X4. DRIVER SEAT BASE MOVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990523May 19, 2017
UNKNOWN OR OTHER
AC IS BROKE, GM HAS SAID THIS IS A DESIGN FLAW. I AND MANY OTHERS ARE NOW WAITING FOR A NATION WIDE BACK ORDERED PARTS. I WAS TOLD IT MAY TAKE UP TO TWO MONTHS FOR THE PARTS. PLEASE ADVISE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990620May 19, 2017
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
TRAVELING AT APPROX. 65MPH ON US17 A DIVIDED FOUR LANE HIGHWAY IN TRAFFIC WHEN THE ENGINE SHUT OFF WITH NO WARNING WHICH RESULTED IN COMPLETE LOSS OF LIGHTS, SIGNALS, FLASHERS, HORN, AND THE STEERING WHEEL WENT INTO LOCKED POSITION. I WAS ABLE TO SAFELY BRING THE TRUCK TO A STOP IN THE GRASS MEDIAN. AFTER COLLECTING MY THOUGHTS I TRIED TO RESTART THE TRUCK BUT THERE WAS NO RESPONSE AND ALL ELECTRICAL FUNCTIONS WOULD NOT OPERATE. ABOUT 10 MINUTES LATER WHILE I WAS ON MY CELL PHONE WITH A TOW SERVICE THE INTERIOR LIGHTS CAM ON ALONG WITH THE RADIO. THE TRUCK STARTED UP AND AFTER CALLING THE CLOSEST GM DEALER WHICH HAPPEN TO BE ONLY A FEW MILES AWAY I MADE MY WAY TO THE DEALERSHIP SERVICE DEPT. THEY WERE QUICKLY ABLE TO IDENTIFY THE PROBLEM AS GM HAD ISSUED A SERVICE BULLETIN #PIT5405C ON THIS TYPE OF ISSUE. IT WAS CAUSED BY DASHBOARD FABRIC TRIM BEING CAUGHT UNDER A GROUND POST DURING ASSEMBLY THAT RESULTED IN LOSS OF ALL ELECTRICAL SERVICE. THE TRUCK HAD APPROX. 40,000 MILES AT THE TIME OF THE EVENT AND IT SEEMS IT TOOK EITHER TWO YEARS OR THAT REASONABLY LOW MILEAGE BEFORE THE PROBLEM SURFACED. THE DEALER REPAIRED THE PROBLEM BY SIMPLY LOSING A GROUND POST AND TRIMMING OUT THE FABRIC INTRUSION. THEY WERE GREAT AND APOLOGIZED FOR WHAT THEY SAW AS CLEARLY A DEFECT IN MANUFACTURING. THEY DID CHARGE AS THE TRUCK WAS OUT OF THE 36,000 MILE WARRANTY BUT SAID I SHOULD CONTACT GM CUSTOMER SERVICE FOR HELP WITH THE COST. GM REFUSED BUT IT WAS ONLY ABOUT $100.00 SO THAT IS NOT THE ISSUE. HOW CAN A COMPANY ALLOW THIS PROBLEM TO EXIST AND BE AWARE OF IT ( TECHNICAL BULLETIN ISSUED). IT IS A WONDER THAT I OR ANOTHER MOTORIST ON THE ROAD WITH ME WAS NOT HURT OR WORSE. THIS NOT LIKE A TRUCK NOT STARTING BUT TOTAL LOSS OF CONTROL AT HIGHWAY SPEED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990633May 19, 2017
STEERING
SO FAR IT HAS ONLY DONE THIS UNDER LOW SPEED MAKING A TIGHT TURN LIKE UP TO A GAS PUMP OR INTO A PARKING SPACE THE DASH AND DISPLAY CENTER WILL FLASH ON AND OFF AND THE STEERING WHEEL WILL JERK THE OTHER DIRECTION SO VIOLENTLY IT PULLS THE STEERING WHEEL OUT OF YOUR HAND. ALSO ON THE HIGHWAY WHILE DRIVING ABOUT 20 MPH I GOT A WARNING SOMETHING TO THE EFFECT THAT STEERING ASSIST HAD BEEN REDUCED DRIVE WITH CAUTION. EVEN UNDER LOW SPEED IT COULD HAVE BEEN DANGEROUS BUT I'M AFRAID AT SOME POINT THIS WILL OCCUR AT A HIGHER SPEED. WE BOUGHT THE VEHICLE USED, THE FACTORY WARRANTY IS GONE BUT I HAVE AN EXTENDED WARRANTY. I CONTACTED MY LOCAL CHEVY DEALER BECAUSE I CONSIDERED A SAFETY DEFECT THAT SHOULD BE TAKEN CARE OF BEYOND THE WARRANTY BUT THEY CLAIM THEY KNOW NOTHING ABOUT THIS AS A PROBLEM DESPITE THE FACT I HAVE SEEN MANY COMPLAINTS ABOUT THIS PROBLEM DOCUMENTED, THAT'S WHAT PROMPTED ME TO FILE A COMPLAINT. THE VEHICLE IS CURRENTLY AT MY MECHANIC HOPING THEY CAN FIND A CAUSE/SOLUTION BUT I THINK THIS IS SOMETHING GM/CHEVY SHOULD BE DOING A RECALL ON AND FIXING INSTEAD OF PEOPLE HAVING TO PAY OUT OF POCKET OR PRIVATE AFTER MARKET WARRANTY COMPANIES HAVING TO PAY FOR. I HAVE A VIDEO OF IT DOING IT ON MY IPHONE BUT DIDN'T KNOW IF I COULD INCLUDE VIDEO AND IT'S CURRENTLY ON MY PHONE AND NOT MY LAPTOP. I USED 02/01/2017 AS OCCURRENCE DATE BUT I'M NOT SURE OF THAT WAS THE FIRST TIME OR NOT, WE'VE HAD VEHICLE SINCE 12/2016 AND IT'S HAPPENED NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986295May 18, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL, GET NUMEROUS WARNINGS HOOD OPEN, THEFT ALERT, AIR BAG, TRANSMISSION, HORN BEEPS NUMEROUS ALL TIMES OF DAY EVENING, KEY FOB AFRAID TO LOCK DOORS HAVE TO RESET NUMEROUS TIMES TO STOP HORN FROM SOUNDING...PIA ELECTRICAL BEEN TO DEALER PUT NEW BATTERY IN STILL PROBLEM STILL PERSISTS STARED AT 20,000 CAR NOW HAS 40,000 MLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986209May 17, 2017
SEATS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER SEAT TRACK WAS FRACTURED AND BENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE REPRESENTATIVE ACKNOWLEDGED THAT IT WAS A SAFETY ISSUE AND STATED THAT CHEVROLET WOULD NOT ISSUE A RECALL UNTIL FORCED BY NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986214May 17, 2017
UNKNOWN OR OTHER
AC NO LONGER BLOWS COLD AIR. WHILE DRIVING, THE AC STOPPED BLOWING COLD AIR AND WILL NOT BLOW ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985807May 15, 2017
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
THE CONDENSER UNIT HAS CRACKED AND COME AWAY FOR THE STRUCTURAL HOUSING CAUSING THE UNIT TO LEAK FREON MEANING THAT THE A/C DOES NOT WORK. THIS IS A DESIGN FAULT FOR THE 2014 CHEVROLET SILVERADO MODELS THROUGH GM/CHEVROLET AND CURRENTLY THERE IS A NATIONAL BACK ORDER ON THE PART (NR. 84211191). THIS SHOWS THAT THERE ARE A LARGE NUMBER OF PEOPLE EXPERIENCING THIS PROBLEM AND AS THINGS STAND CHEVROLET CANNOT EVEN GIVE ME AN ESTIMATE AS TO WHEN THE PART WILL BECOME AVAILABLE AGAIN. I FEEL AS THOUGH THIS SHOULD BE GROUNDS ENOUGH FOR SOME SORT OF REIMBURSEMENT / RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985856May 15, 2017
FUEL/PROPULSION SYSTEM
THE TRUCK TURNS OVER BUT WILL NOT START AND WHEN IT IS RUNNING THE TRUCK WILL DIE. IT'S A FUEL PROBLEM BUT DON'T KNOW WHAT FUEL PUMP IT IS OR IF IT'S THE FUEL PRESSURE REGULATOR. IT ONLY HAS 63,000 MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985110May 12, 2017
UNKNOWN OR OTHER
COMPRESSOR FOR AIRCONDITIONER FROZE UP AT 44,600 WE DID NOT HAVE AN EXTENDED WARRANTY ON SAID VEHICLE ALSO THE SCREEN ON DASH BOARD TO BACK UP IT DOESN'T ALWAYS WORK. WE WHERE DRIVING WHEN IT FROZE UP AND CAMERA IS WHEN WE ARE BACKING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984684May 10, 2017
SERVICE BRAKES
MY TRUCK HAS 43K MILES ON IT. DRIVING IT THE OTHER DAY ON A CITY STREET, I HEARD A SQUEALING SOUND, AND THEN THE BRAKES FAILED. I HAD TO PUSH DOWN REALLY HARD TO AVOID REAR ENDING A CAR IN FRONT OF ME ON MY WAY HOME. WHEN I GOT HOME I COULD SEE THAT THE BELT POWERING THE VACUUM ASSIST PUMP FOR THE BRAKES HAD SNAPPED. SO I WENT TO AUTOZONE AND PURCHASED ANOTHER ONE. PUT IT ONE AND STARTED THE TRUCK. THE SQUEALING WAS QUITE LOUD BECAUSE THE BELT WAS TURNING, BUT NOT THE VACUUM PUMP. SO I REMOVED THE PUMP AND DISCOVERED LARGE AMOUNTS OF METAL SHARDS IN THE OIL, WHICH NOW MEANS I CAN'T DRIVE THE TRUCK WITHOUT RISKING TAKING OUT MY ENGINE. THIS SHOULD NOT BE HAPPENING ON A 3 YEAR OLD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983923May 7, 2017
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983152May 2, 2017
UNKNOWN OR OTHER
AIR CONDITIONING CONDENSENING COIL WENT BAD.DEFECTIVE. GM CANT SELL ME ONE NEITHER CAN AFTER MARKET AOTO PARTS.NONE AVAILABLE BECAUSE ALL HAVE BEEN PULLED FROM MARKET BECAUSE THEY ARE DEFECTIVE. SHOULD BE A RECALL.GM KNOWS THIS IS WIDE SPREAD AND WONT ACKNOWLEDGE. DEALERSHIPS HAVE WAVE OF THESE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981050April 27, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND A LOUD NOISE COULD BE HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A MISSING BRAKE PAD ON THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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