Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11013307August 7, 2017
STEERING
LOSING POWER STEERING AT LOW SPEED TURNS. HAS ALMOST CAUSED SEVERAL ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013289August 6, 2017
ELECTRICAL SYSTEM
CHECK TRAILER WIRING WARNING COMES ON AND CHIME SOUNDS EVERY FEW SECONDS. CHECK TRAILER TAIL LIGHTS,BRAKE, BOTH TURNS SIGNALS,AND USE MANUAL BRAKE LEVER. EVERY THING WORKS FINE. THEN IT QUIT AFTER TWO HOURS. TOOK IT IN TO DEALER IN TERRACE,BC,CA. WAS TOLD THAT VEHICLE WAS WORKING FINE BUT THE TRAILER PLUG WAS NOT A BLADE TYPE AND THAT WAS THE PROBLEM. WAS ALSO TOLD THAT I DID'T HAVE TRAILER BRAKES WHEN THE WARNING TO CHECK TRAILER WIRING COMES ON. MY 6800 MILE TRIP IN MAY 2017 WITH THE SAME TRAILER THE CHECK TRAILER WARNING NEVER CAME ON. ON OR 3800 MILE TRIP TO BRITISH COLUMBIA IT WAS A CONTINUAL PROBLEM OFF AND ON. I HAVE SINCE PUT A BLADE PLUG ON THE TRAILER BUT HAVE NOT USED IT. IN NOVEMBER 2016 WHILE PULLING A CARGO TRAILER I HAD THE SAME PROBLEM. TOOK IT IN TO CHEVY DEALER IN MEDFORD, OR AND WAS TOLD I HAD A BAD GROUND ON THE TRAILER. I HAD JUST REWIRED THE TRAILER WITH ALL NEW LED LIGHTS, BUT I CHECKED ALL WIRING AND NEVER FOUND ANYTHING. THIS TRAILER DOES"T HAVE A BLADE PLUG ON IT. I HAVEN"T USED TRAILER SINCE. I ALSO HAVE A 12,000# BOAT THAT I TOW AND IT HAS THE SAME PLUG AS THE OTHERS. I HAVEN'T HAD ANY PROBLEM WITH IT. IT DOES HAVE SURGE BRAKES. THESE THREE TRAILERS THAT I HAVE GAVE ME NO PROBLEMS WHEN I TOWED THEM WITH MY 2003 CHEV 2500HD SILVERADO. THIS SEEMS TO BE A COMMON PROBLEM WITH THE NEW CHEVY TRUCKS BY THE NUMBER OF POSTS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013030August 5, 2017
STEERING
LOOSE POWER STEERING ASSIST BRIEFLY ON LOW SPEED TURNS THIS HAS HAPPENED 3 OR 4 TIMES OVER 60K MILES DID NOT THINK MUCH OF IT UNTIL I SAW RECALL OF 2014 MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011865July 31, 2017
STEERING
WHEN TURNING STEERING WHEEL I HEAR A CLUNKING/GRINDING NOISE. ON 7/07/2017 I BROUGHT IT IN TO MICHAELS CHEVROLET LOCATED IN FRESNO, CA REGARDING THE ISSUE. I WAS TOLD THE ISSUE WAS A RESULT OF A BAD RACK AND PINION. THEY REPLACED THE RACK UNDER WARRANTY. NOW THREE WEEKS LATER I'M HAVING THE EXACT SAME PROBLEM SO OBVIOUSLY THIS NEW ONE IS BAD AS WELL. THE CLUNKING/GRINDING NOISE IS MORE PRONOUNCED WHEN STATIONARY AND TURNING WHEEL RIGHT AND LEFT AND WHILE BACKING. YOU DON'T REALLY HEAR IT MUCH WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011228July 28, 2017
POWER TRAIN
WHEN SHIFTING INTO GEAR TRANSMISSION MAKES LOAD NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010471July 25, 2017
UNKNOWN OR OTHER
MY TRUCK ONLY HAS 42,000 MILES ON IT. OVER THE COURSE OF 3 DAYS I NOTICED THE AIR CONDITIONER GO FROM BLOWING COLD AIR TO BLOWING WARMER AIR UNTIL IT NO LONGER WAS COLD. THE DEALER INSPECTED THE SYSTEM AND SAID THE AC CONDENSER NEEDS TO BE REPLACED. SINCE IT IS OUT OF WARRANTY, IT WILL COST APPROXIMATELY $1,300 TO FIX. THE PART IS ON BACKORDER FOR AT LEAST 3 WEEKS. THE CURRENT "FEEL LIKE" TEMPERATURE IN FLORIDA IS 106 DEGREES FAHRENHEIT OUTSIDE. THAT WOULD BE A LONG TIME TO GO WITHOUT A/C WITHOUT A LOANER FROM THE DEALER, WHICH THE DEALER DID OFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010394July 24, 2017
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
TAKATA PROBLEMS, CLUTCH IN AIR CONDIIONING UNITS..FREEZING UP , EATS BELTS THEIR IS A FLAW IT WILL CAUSE YOU TO HAVE ASMA ATTACK FROM RUSH OF HOT AIR IN VEHICLE..DANGEROUS.,..BREAKS ARE SQUEEKING WHEN PULLING OUT N DRIVING..NOTICE TREAD LOOKS UNEVEN IN FRONT. PEELING PAINT ON DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006552July 20, 2017
POWER TRAIN
TRUCK SHAKES AT SPEEDS AT 55 TO 65 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006666July 20, 2017
UNKNOWN OR OTHER
AT APPROXIMATELY 45K MILES, TRUCK BEGAN TO SHAKE AT 70 MPH. ISSUE ONLY OCCURS ON HIGHWAYS/INTERSTATES WHERE 70MPH CAN BE DRIVEN SAFELY. NOW HAS 52K MILES. DEALER HAD ACCESSORIZED TRUCK WITH OVERSIZE WHEELS/TIRES & LIFT KIT. I BOUGHT IT THIS WAY. WAS SMOOTH UNTIL ABOUT 45K MILES. MY TIRES ARE STILL GOOD, BUT I WILL REPLACE BEFORE 60K MILES INTERNET SEARCHING REVEALED MUCH INFORMATION REGARDING "CHEVY SHAKE" ISSUE WITH GM FULL SIZE TRUCKS AND SUV'S. I BELIEVE MINE IS AFFECTED BY THE 'CHEVY SHAKE' MYSTERY PROBLEM. WILL BE TAKING TO DEALER FOR REGULAR SERVICE 7/21/17 AND ADVISING THEM OF THIS ISSUE. THEY WILL LIKELY BLAME IT ON AFTERMARKET EQUIPMENT/SUSPENSION/WHEELS/TIRES, EVEN THOUGH THE DEALERSHIP ACCESSORIZED THE TRUCK WHEN NEW THROUGH A SPECIALTY SHOP. I BOUGHT WARRANTIES THAT SUPPOSEDLY COVER ALL OF THE TRUCK, EVEN THE STUFF DEALER HAD THE SPECIALTY SHOP PUT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005193July 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I'M HAVING ISSUES WITH MY CHEVY SILVERADO DYING OUT WHILE DRIVING WHEN I'M MAKING TURNS THAT WILL CAUSE THE TRUCK TO HAVE ERROR MESSAGES POPPING UP WITH REGARDS TO THE STABLE TRAC SENSOR, THE AIRBAG LIGHT COMING ON, THE RADIO GOING IN AND OUT, AND THE AC GOING OUT/COMING BACK ON. WHILE BACKING UP THE TRUCK IS LOCKING UP ON ME, AND THE STEERING WHEEL IS JERKING OUT OF MY HANDS, WHICH WILL DYE OUT AS WELL. WHEN I GO TO START IT BACK UP THE TRUCK THEN GIVES ME AN ERROR MESSAGE OF ROLL DOWN THE DRIVERS SIDE WINDOW THAT YOU HAVE TO DO IN ORDER TO CLEAR IT OUT. I'VE CURRENTLY HAD THIS AT THE CHEVY DEALERSHIP THE PAST 6 MONTHS WITHOUT THEM BEING ABLE TO FIX THIS NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004351July 11, 2017
SUSPENSION, WHEELS
HAD A VIBRATION PROBLEM WITH THIS 2015 SILVERADO 2500HD SINCE NEW SEPT. 2015 AT DIFFERING SPEEDS, FELT IN THE SEAT AND CENTER CONSOLE. VIBRATION IS ON CITY STREETS, HIGHWAYS, ALL ROADS. CENTER CONSOLE HAS A VERY NOTICEABLE SHAKE TO IT. VIBRATION AT TIMES IS MODERATE, AT OTHER TIMES MORE SEVERE. AT 2500 MILES BROUGHT TO GWATNEY CHEVROLET IN JACKSONVILLE, AR. THREE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. AT 11,000 MILES BROUGHT TO GWATNEY CHEVROLET TWO MORE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. IN GWATNEY NOTES, IT TOOK NINE TIRES TO FIND TWO GOOD TIRES TO PUT ON MY TRUCK. AT 18,000 MILES RETURNED TO GWATNEY CHEVROLET, SERVICE MANAGER STATED THE PROBLEM WAS THE TIRES AND I WOULD HAVE TO PAY A PORTION OF THE COST. MY RESPONSE WAS I SHOULDN'T HAVE TO PAY FOR A PROBLEM THAT THE TRUCK HAD SINCE IT WAS NEW. THE SERVICE MANAGER WAS HOSTILE, ARGUMENTATIVE AND REFUSED TO DO ANY MORE WORK ON THE TRUCK. I COMPLAINED TO GM CUSTOMER CARE, THEY WANTED TO GIVE ME $100 AND CLOSE THE CASE. I ESCALATED MY COMPLAINT TO THE GM EXECUTIVE LEVEL, THEY APPEAR TO BE MORE ACCOMMODATING, THEY STATED THEY ARE GOING TO HAVE A GM TECHNICAL ASSISTANCE TEAM LOOK AT MY PROBLEM. RIGHT NOW, I'M AWAITING FURTHER RESPONSE FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003103July 5, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THREE TIMES AT DEALER FOR WATER LEAKING ON PASSENGER FLOOR,JUST WENT OVER MY THREE YEAR BUMPER TO BUMPER WARRANTY,AFTER THIRD ATTEMPT,I DONT KNOW HOW MUCH DAMAGE TO ELETRICAL SYSTEM, LEAKS WHEN WASHING OR RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002780July 3, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WATER PENETRATED THE FRONT PASSENGER FLOORBOARD WHEN IT RAINED OR WHEN THE VEHICLE WAS TAKEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALER (LOCATED AT 128 DERBY STREET HINGHAM, MA 02043 PHONE (781) 749-1950) SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE PASSENGER DOOR SEAL; HOWEVER, THE FAILURE WAS NOT CORRECTED AND WATER CONTINUED TO PENETRATE THE FRONT PASSENGER FLOORBOARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,235.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002116June 29, 2017
STEERING
VERY LOW SPEED IMPACT CAUSED TOTAL STEERING LOSS. TURNING RIGHT ONTO A STREET, IMPACTING A STATIONARY VEHICLE LOCATED THE PASSENGER SIDE. SPEED OF IMPACT WAS VERY LOW, BUT CAUSED STEERING LOSS. REPAIR ESTIMATE SHOWS FAILURE OF THE GEAR ASSY, STEERING. I HAVE A POLICE REPORT AND INSURANCE ESTIMATE FROM CHEVY DEALERSHIP, AND WILL PROVIDE THEM UPON REQUEST, BUT DO NOT WISH TO MAKE THEM PUBLIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11002117June 29, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE USING A SPARE KEY TO MY 2015 SILVERADO FOR THE ENTIRE DAY, AND DRIVING OVER 70 MILES, THE "ANTI-THEFT" WARNING LIGHT SUDDENLY CAME ON. I CONTINUED TO DRIVE APPROX. 10 MILES WITH THE LIGHT ON AND WHILE TURNING OFF A BUSY ROAD, ACROSS ON-COMING TRAFFIC, THE TRUCK COMPLETELY SHUT OFF. NO STEERING, NO FORWARD MOVEMENT, NOTHING. IT VIRTUALLY WENT DEAD! I WAS ABLE TO PUT THE TRUCK IN PARK AND TRY TO START IT AGAIN (THANK GOODNESS NO TRAFFIC COMING THROUGH AT THE TIME). AFTER SEVERAL ATTEMPTS IT STARTED AGAIN AND I BEGAN TO DRIVE AROUND THE CORNER TO MY HOME, WHERE IT COMPLETELY SHUT OFF AGAIN, IN FRONT OF MY DRIVEWAY. HAD IT TOWED, AS I WAS NERVOUS ABOUT DRIVING IT AGAIN. THE CHEVY DEALERSHIP SERVICE DEPARTMENT WAS UNABLE TO CONCLUDE WHAT HAPPENED. THEY TESTED IT WITH THE SPARE KEY, AND STILL NO SIGN OF ANY TROUBLE. I AM RELUCTANT TO DRIVE THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001809June 27, 2017
ELECTRICAL SYSTEM
AC NOT COOLING AC NOT COOLING AC CONDENSER AC CONDENSER IS LEAKING AT SEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000978June 24, 2017
SEAT BELTS
REAR SEAT BELTS NO LONGER RETRACT BACK INTO UP POSITION CAUSING A SAFETY ISSUE FOR MY KIDS. STARTED WITH ONE THEN THE OTHER REAR SEAT BELT BECAME INOPERABLE. WENT TO LOCAL GM DEALER AND WAS TOLD IT WASN'T COVERED UNDER WARRANTY (REED CHEVROLET IN ST JOSEPH MO) I'M NOT ABLE TO HAUL MY KIDS AROUND IN MY TRUCK CAUSING AN INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000435June 21, 2017
UNKNOWN OR OTHER
THE 2015 CHEVROLET SILVERADO K1500 HIGH COUNTRY VIBRATES AND MAKES A LOUD HUMMING NOISE AT VARIOUS SPEEDS BEGINNING AT 20 MPH UP TO APPROXIMATELY 60 MPH. THE VIBRATION CAN BE FELT THROUGH THE SEAT AND STEERING WHEEL. THE FREQUENCY AND SOUND LEVEL IS NOT DEPENDENT ON SPEED, LOAD OR ROAD CONDITIONS. IT'S ALWAYS THERE. I'M TAKING IT BACK TO THE CHEVROLET DEALER AGAIN TOMORROW FOR ANOTHER ROUND OF ATTEMPTED REPAIRS. AT FIRST THE DEALER SAID THE VIBRATION AND NOISE WAS NORMAL. AFTER SHOWING THEM A COPY OF THE GM SERVICE BULLETIN ' PI1354C, THEY NOW ADMIT TO A POTENTIAL ISSUE. STILL NOT SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995037June 14, 2017
FUEL/PROPULSION SYSTEM
MY CHEVY SILVERADO 3500 DURAMAX DIESEL TRUCK HAD AROUND 52,000 MILES ON THE ODOMETER & WAS STATIONARY WHEN THE FUEL INJECTION CHECK BALL EXPLODED (ACCORDING TO THE DEALERSHIP) & CAUSED THE ENGINE TO STOP & BECOME IMMOBILE. THE TRUCK WAS TOWED TO THE NEAREST DEALERSHIP & REPAIRED @ AROUND $12,000 WORTH OF DAMAGE. WARRANTY COVERED IT @ 100% & THE VEHICLE IS BACK RUNNING. I LIVE IN A FARMING/RANCHING PART OF THE USA WHERE MULTIPLE PEOPLE DRIVE DIESEL PICKUPS. I HAVE TALKED TO MULTIPLE PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM WITH THEIR CHEVY DURAMAX TRUCKS (ACCORDING TO THEIR DEALERSHIP). WHEN THIS CONDITION OCCURRED ON THEIR VEHICLES, THEY WERE DRIVING & THE VEHICLE BECAME IMMOBILE. THIS CONCERNS ME BECAUSE WHEN THE ENGINE STOPS WHEN DRIVING YOU COULD LOSE POWER STEERING/FULL BRAKING ABILITY. I HAVE A FAMILY AS WELL AS OTHERS, I DO NOT KNOW OF ANY DEATHS RELATED TO THIS ISSUE, BUT NO ENGINE POWER COULD RESULT IN LOSS OF POWER STEERING/FULL BRAKING ABILITY, RESULTING IN EQUIPMENT/BODILY INJURY. I CONTACTED CHEVY CUSTOMER SUPPORT & SUBMITTED A CLAIM, THEY SAID THEY WOULD SUBMIT THE CLAIM TO THE RECALL DEPARTMENT. CHEVY ALSO CONTACTED THE DEALERSHIP & SPOKE WITH THE SERVICE GUY TO CONFIRM MY CLAIM, HE SAID HE CONFIRMED THE MULTIPLE OCCURRENCES THAT THEY HAVE SEEN. AS A MATTER OF A FACT, ANOTHER CHEVY DURAMAX WAS TOWED TO THE DEALERSHIP WITH THE EXACT ISSUE, WHILE MY TRUCK WAS BEING REPAIRED. THE DEALERSHIP CONFIRMED THAT CHEVY HAS NOT FIXED THE ISSUE WITH THE FUEL INJECTION SYSTEM, SO THE REPAIRS WERE MADE WITH THE EXACT SAME FAULTY (NEW PARTS), ACCORDING TO THE DEALERSHIP. WHEN SEARCHING FOR THIS ISSUE ON THE WEB, MULTIPLE OF THE SAME OCCURRENCES ARE LISTED. IN MY OPINION THIS ISSUE NEEDS TO BE EVALUATED WITH A CORRECTIVE ACTION PUT IN PLACE TO PREVENT FURTHER INCIDENTS SIMILAR TO THIS FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994603June 13, 2017
UNKNOWN OR OTHER
AIR CONDITIONER STARTED BLOWING HOT AIR. TOOK TO DEALER THEY FOUND A WELD BROKEN LOOSE ON THE TOP LEFT CORNER OF THE CONDENSER CAUSING A LEAK. CURRENTLY GM CONDENSERS ARE ON BACK ORDER. DUE TO THE OVERWHELMING PROBLEM NATIONWIDE. THEY CHARGE ME TO REFILL THE SYSTEM WITH FREON (OR EQUIVALENT), 24 HOURS LATER IT HAS LEAKED OUT AND IS BLOWING HOT AIR AGAIN. DEALER GUESSED 3 TO 6 WEEKS BEFORE THEY WOULD GET THE REPLACEMENT PART IN. TRUCK HAS 68,000 MILES WITH COST GOING TO BE $1300.00. WE ALSO HAVE A 2015 CHEVROLET SUBURBAN WITH 74,000 MILES ON IT THAT HAD THE EXACT SAME PROBLEM. COST $1300.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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