Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#11493564November 14, 2022
UNKNOWN OR OTHER
2011 Chevrolet Silverado Frame is disintegrating, cross member rusted apart from shock bracket. Truck is deemed dangerous to drive. Will have to get another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493173November 11, 2022
ENGINE, LANE DEPARTURE: ASSIST
While driving, all the sudden my check engine light came on (flashing), and my stabilitrack light came on. The engine started running really rough, and lost power. It is like major misfire. Upon reading up on this, it is a problem with this type engine. I saw about 2000 people with the same issue. Nothing works to resolve this problem. Coils, plugs, and wires were replaced, and still the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488185October 6, 2022
STRUCTURE:BODY:BUMPERS
Rear fenders completely rotted through. Was told by certified auto technician that the amount of corrosion will not pass Massachusetts Vehicle Inspection. This is a massive problem for 2011 Chevrolet Silverado. The manufacturer used poor quality material in the rear quarter panels and should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488036October 5, 2022
TRACTION CONTROL SYSTEM, AIR BAGS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that he purchased the vehicle aware that the vehicle was included in NHTSA Campaign Number: 21V054000 (Air Bags) however, the front passenger’s side air bag, traction control, and stabilizer control warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488042October 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated that while his wife was driving at an undisclosed speed, she made a mid-left turn and heard a low sound coming from the engine. The contact then stated that as his wife depressed the accelerator pedal, the engine revved but the vehicle failed to respond. The service stabilitrak, ABS, and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the parts to do the repair were on back order. The manufacture was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485441September 20, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that following a state safety inspection, the vehicle was failed due to the frame being severely rusted. The contact stated that there was a hole on the subframe on the driver’s side large enough for a hand to go through the hole. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 105,482. The contact stated that they welded up the frame of the vehicle themselves and had the vehicle inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481561August 27, 2022
AIR BAGS
Today I rear ended a car with the 2011 Silverado. The drivers airbag in the steering wheel did deploy but not fully, never made contact with me at all. I have kept the truck updated with any recalls done.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481261August 25, 2022
AIR BAGS
Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and the vehicle was taken to the dealer for recall repair. However, after damaging the passenger's side dashboard where the front passenger's side air bag was located, the dealer informed the contact that they had ordered the wrong part and he should bring the vehicle back another time for the recall repair. Additionally, the dealer informed the contact that the dashboard would be replaced. The contact stated upon taking the vehicle back to the dealer for recall repair, the dealer stated that the recall repair would not be completed unless he signed a waiver certifying that they were not liable for damage to the dashboard. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The failure mileage was approximately 161,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480529August 22, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated upon taking the vehicle to an independent mechanic for servicing, he was informed that the subframe was severely corroded. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479129August 13, 2022
FUEL/PROPULSION SYSTEM
The DEF system on this vehicle has failed three times since we bought it in 2021. The weather was not pleasant and in one case it was extremely dangerous. The DEF system froze up and fortunately I was able to limp it into a dealer who managed to get it working again but not after losing half a day and spending a couple hundred dollars. The second time a sensor failed and I was able to reset the system myself via removing all the electricity from the vehicle and doing what they call a shady tree reset. The third time the vehicle went into limp mode on us was when a sensor failed and the DEF pump failed at the same time. Chevy refused to help us cover the cost of repairs and refuses to replace the defective system. The vehicle might be over ten years old but it is like showroom new, it only had 20,000 miles on it in 2021 when we bought it and the previous owner took very good care of the truck. The vehicle now only has 32,000 miles on it. Our main argument is that Chevy aka GM knows about the defective systems and refuses to replace them. I have been in the transportation industry for a good part of my life and I know vehicles, especially diesel operated vehicles. The DEF systems are a complete joke and need to be removed especially for people who live in very cold climates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476860August 1, 2022
STRUCTURE:BODY, SERVICE BRAKES, AIR
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the brakes. The contact stated that the dashboard was also cracked. There was a dollar-sized hole in the dashboard. There were no warning lights illuminated. The vehicle was taken to the local dealer where they informed the contact there was a hairline fracture on the dashboard. The vehicle was not repaired. The air bag was previously replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475553July 24, 2022
ENGINE AND ENGINE COOLING
Vehicle door locks activate lock and unlock while simultaneously downshifting the transmission, the engine dies, the dash cluster stops working, engine starts again, dash cluster begins working again. After this occurs, when the vehicle is shut off, there is a loud "pop" sound heard over the speakers and no interior lights. The vehicle may or may not have any cab power. Cycling the ignition provides little to no help. After the vehicle sits for a while, it may or may not start again. The vehicle stereo will randomly change from FM to aux. The a/c panel will flicker and the blower motor will fluctuate. This can also be seen while watching the battery gage on the instrument cluster. It will go from around 14 volts DC to around 9 volts DC and back up again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474339July 17, 2022
TIRES:TREAD/BELT, TIRES:SIDEWALL, TIRES:BEAD
Complete collapse of tire (BLOWOUT) on highway that caused damage too wheel well of vehicle and outside body panel damages of vehicle including driver side mirror due to tire explosion of rubber coming apart on tire. The tire is the original tire that came with the vehicle green dot is still on tire with tread that covers Lincoln face during a penny test, the tires are maintained at my local Discount tire dealer here, I need the damages repaired caused by Michelin product .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471945July 1, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated while the vehicle was being inspected, he was notified that the subframe was fractured. The contact took the vehicle to an independent mechanic and was informed that the subframe needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470580June 23, 2022
STRUCTURE:BODY
Can poke through frame with a screw driver- frame is severely compromised. Afraid truck will buckle or if hit lightly will collapse. Truck has been well maintained with only 100,000 miles. Power train and parts all in excellent condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469407June 15, 2022
STRUCTURE:BODY
Rust through the frame. It appears that this is directly related to TSB PI0564K. The rust proofing failure of the vehicle has lead to rust causing holes in the frame of the truck. I have followed the Owners Manuel regarding cleaning of the frame during winter time. There is additional rust on the body rocker panels that are not structural. Repairs will be extensive in scope and cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466609May 29, 2022
STEERING
While pulling into a parking spot the steering stopped working almost causing me to crash into another car. I shut the car off and restarted and the power steering was still out.. thank god i wasn’t on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459279April 1, 2022
STRUCTURE:BODY
Frame is rusted out with only 102,000 original miles. Drivers side frame- can poke holes with a hand held screw driver going completely through frame. Frame is compromised. Personal note- mechanic by profession (18 years experience) in household has NEVER seen 10 year old vehicle no matter the care with rust this bad. This is a safety risk if an accident were to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456913March 16, 2022
STRUCTURE:BODY
Frame is completely rusted on both sides, big holes. I use the truck for light duty use not a daily driver. Bought used with some known rust on the wheel wells. Had no idea rust would be this bad on frame. Have only had the truck for 3 years. Still owe on it and it seems unfit to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455889March 9, 2022
SUSPENSION
The frame is rusted very bad. I took it to a shop to see if it could be repaired and was told that it can't be repaired it will have to be replaced. This is a 10 year old truck the frame should not be rusted. I have additional photos. It is rusted down both sides of the frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado