Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10177467January 2, 2007
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD VEHICLE AFTER RECALLED REPAIRS PERFORMED. DEALER REFUSED REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177106December 27, 2006
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
TL* - THE CONTACT HAD THE PARKING BRAKE ASSEMBLY REPLACED ON VEHICLE WITH 117000 MILES. THEN, FOUND OUT THAT THERE WAS A RECALL ON THE SAME MODEL AND YEAR FOR THE PARKING BRAKE , BUT THE DEALER WOULD NOT HONOR THE RECALL BECAUSE VIN WAS NOT INCLUDED. THE CONTACT HAS THE REPAIR ORDER FOR THE WORK DONE, AS WELL AS THE PARTS. ALSO, THE DEALER TOLD THE CONTACT THAT THE PARKING BRAKE WAS DAMAGING THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176652December 20, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* - THE CONTACT SAID THAT THE CAP AND ROTOR THAT GOES TO THE SPARK PLUG HAD BEEN REPLACED, BECAUSE OF A RECALL. THE CONTACT SAID THAT THE PARTS WENT BAD A YEAR LATER. HE TOOK THE TRUCK BACK TO THE DEALER (PEARSON BUICK GMC) AND THEY REPLACE THE PARTS AGAIN, BUT THEY CHARGED HIM $100 FOR HIS WARRANTY USE. THE CONTACT SAID THAT SINCE THE PARTS ARE STILL UNDER RECALL WHY DID THEY CHARGE HIM FOR THIS WARRANTY USE? THE CONTACT HAS REPAIR ORDERS FOR ALL THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176613December 19, 2006
PARKING BRAKE
TL*- WHEN CONTACT PARKS ON A HILL AND APPLIES THE PARKING BRAKE, QUITE OFTEN THE VEHICLE TRIES TO DRIFT. THE CONTACT STATES THAT WEATHER CONDITION AREN'T A PROBLEM WITH THE DRIFTING. HE HAS PARKED ON A HILL WHEN IT HAS BEEN DRY, WET OR SNOWING AND THE PROBLEM CONTINUES. THE CONTACT IS CONCERN BECAUSE HE HAS BROUGHT HIS VEHICLE OVER AND OVER TO THE DEALERSHIP AND THEY STATED THAT THERE ISN'T ANYTHING WRONG WITH THE VEHICLE. THE CONTACT CAN PROVIDE COPIES OF INVOICES IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176406December 18, 2006
PARKING BRAKE
TL*- THE CONTACT FOUND A RECALL FOR THE MANUAL TRASMISSION VERSION OF HIS TRUCK BUT HE IS HAVING THE SAME PARKING BREAK ISSUES WITH HIS TRUCK WHICH IS AN AUTOMATIC. THE DEARLER HAS STATED THAT THERE IS NO RECALL ON THIS VEHICLE. THE MECHANIIC STATES THAT IT WAS A BAD DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176498December 18, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES ON MY 2002 SILVERADO ARE TERRIBLE. AT LOW SPEEDS THE BRAKE PEDAL GOES TO THE FLOOR AND THE TRUCK WILL NOT STOP. MY WIFE REFUSES TO DRIVE THE TRUCK. I USE IT TO PULL MY 2 HORSE TRAILER AND THE TRAILER BRAKES STOP THE VEHICLE. THE CHEVY RECALL ON THESE BRAKES SHOULD BE EXTENDED TO ALL STATES! I LIVE IN FLORIDA AND OBVIOUSLY MY TRUCK HAS BEEN AFFECTED BY THE FAULTY ABS SENSOR ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175558December 8, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED WHEN SLOWING THE VEHICLE TO A STOP, THE ABS SYSTEM FAILED WHEN THE VEHICLE SLOWED TO 10 MPH AND CAUSED THE PEDAL TO VIBRATE BADLY AND THE VEHICLE CONTINUED FORWARD MOTION FOR ANOTHER 5-10 FEET. THE SERVICE DEALER REPAIRED THE PROBLEM. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174782November 30, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH IN A PARKING LOT, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE VEHICLE STRUCK A LIGHTING POLE. THERE WERE NO INJURIES BUT THERE WAS VEHICLE DAMAGE SUSTAINED. THE POLICE WERE NOT ALERTED. ALSO, THE DEALER AND MANUFACTURER WERE NOT ALERTED AS WELL. UPDATED 12/28/2006 - THE CONSUMER CONTACTED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONSUMER THAT A RECALL HAD BEEN ISSUED. THE RECALLED ANTILOCK BRAKES WERE REPLACED BY THE MANUFACTURER. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174659November 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION, STEERING
DT*: THE CONTACT STATED WHILE BRAKING FROM VARIOUS SPEEDS, THE ANTI-LOCK BRAKE SYSTEM DID NOT ENGAGE AND THE BRAKE PEDAL WENT ALMOST ALL THE WAY TO THE FLOOR OF THE VEHICLE. THIS CAUSED AN EXTENDED STOPPING DISTANCE AND NEARLY CAUSED A CRASH. THERE WAS A NHTSA RECALL #05V379000 WHICH PERTAINS TO THE HYDRAULIC ANTI-LOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE PCV VALVE AND FUEL FILTER WERE REPLACED. THE REAR BRAKE PADS WERE REPLACED AND THE ROTORS WERE MACHINED, THE ROTORS WERE EVENTUALLY REPLACED, THERE WAS NOISE COMING FROM THE FRONT END. THE INTERMEDIATE STEERING SHAFT WAS DRY. UPDATED 01/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173905November 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING ON INTERSTATE BRAKES WILL BEGIN TO APPLY WITHOUT ACTION BY THE DRIVER, CAUSING VIBRATION AND OVER HEATING OF ROTORS AND STIFF BRAKE PEDAL, THIS HAPPENS AFTER ABOUT 15 MILES ON THE INTERSTATE AND BRAKES HAVE NOT BEEN APPLIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173754November 17, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE ATTEMPTING TO PARK VEHICLE, THE ABS SYSTEM ACTIVATED FOR APPARENT REASON, CAUSING THE CAR TO HIT A WALL. TOOK VEHICLE TO DEALER, THEY DUPLICATED PROBLEM, TOLD ME THAT THERE WAS A RECALL FOR THAT PROBLEM. GM CONTACTED AND INITIALLY CONFIRMED PROBLEM, NOW AFTER TWO WEEKS THEY ARE DENYING ANY PROBLEM EXIST ... *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10173659November 16, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH ON NORMAL ROAD CONDITIONS, A VIBRATION WAS FELT AND EXTENDED STOPPING DISTANCE OCCURRED WHEN THE HYDRAULIC BRAKES WERE APPLIED. THE BRAKE LIGHTS DID NOT ILLUMINATE PRIOR TO THE INCIDENT, AND THE FAILURE OCCURRED UNDER NORMAL BRAKING. THE BRAKE DESIGN WAS WHEEL ANTILOCK. THE NATURE OF THE PROBLEM WAS WORSENING. THE VEHICLE WAS EXAMINED BY A LOCAL DEALER WHO DETERMINED THAT THE PROBLEM WAS UNWANTED ACTIVITY WITH THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN. NO REPAIRS HAD BEEN MADE. A NHTSA RECALL # 05V379000 PERTAINING TO THE SERVICE BRAKES, HYDRAULIC: ANTILOCK RELATED TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174317November 15, 2006
STEERING
CONSUMER COMPLAINT CONCERNING THE 2002 SILVERADO STEERING ROD PROBLEMS. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172955November 8, 2006
STEERING, TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE VEHICLE PRESENTED PERMANENT TO WORSENING CONDITIONS OF THE STEERING COLUMN. PRIOR WARNINGS INCLUDED WHEN TURNING THE WHEEL TO THE RIGHT, THE VEHICLE MADE A CLICKING SOUND AND VIBRATION WOULD OCCUR. THE STEERING COLUMN GRADUALLY BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER TEN SEPARATE OCCASIONS FOR THE SAME REPAIRS CONCERNING THE STEERING. UPON EXAMINATION, THE DEALER DETERMINED THAT THE STEERING SHAFT NEEDED LUBRICATION AND THAT THE VEHICLE WOULD NEED LUBRICATION MAINTENANCE EVERY 4,000 MILES. ALSO, THE INTERIOR SHAFT WAS WORN AND THE BELT WAS BROKEN. THE DEALER REPLACED MOUNT CUSHIONS, REPAIRED THE BUSHING AND STEERING GEAR, AND PROVIDED STEERING SHAFT WITH A LUBE KIT. PRIOR EXAMINATIONS MADE BY THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THE LEFT REAR TIRE HAD A BROKEN BELT. UPDATED 12/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172518November 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVY SILVERADO PICK UP TRUCK WITH ABS ACTIVATION AT LOW SPEED. CAUSES INCREASED VEHICLE STOPPING DISTANCE THAT ALMOST RESULTED IN SEVERAL CRASHES. ACTIVE RECALL UNDER # 05V379000. WORK WAS PERFORMED AT PASADENA GOODYEAR DUE TO A WEEK DELAY INSERVICE APPOINTMENT AT JBA CHEVROLET IN GLEN BURNIE MARYLAND. COMPLAINT AND REQUEST FOR REIMBURSEMENT OF EXPENSES WAS FILES WITH GM UNDER THIER CASE NUMBER OF 1-441050950. DAVE MILLER, 1-866-790-5600, ADVISES THAT EVEN THOUGH OUR VIN NUMBER FALLS UNDER THOSE CAPTURED FOR RECALL AND IS WITHIN THE RECALL STATES AND THE PROBLEM IS CHARACTERISTIC OF HTE RECALL THEY ARE DENYING REIMBURSEMENT BECAUSE I NEVER RECEIVED A RECALL NOTICE. I ADVISED THEM THAT I JUST BOUGHT THE TRUCK TWO WEEKS PRIOR AND WOULD NOT HAVE RECEIVED A NOTICE. I ALSO REQUESTED THAT THEY SEND ME A FORMAL WRITTEN DENIAL OF CLAIM AND THEY WILL NOT AS THEY DO NOT HAVE AUTHORITY TO DO SO. I PAID $1300 TO HAVE THIS SAFETY DEFECT REPAIRED AND THEY WILL NOT REIMBURSE ME FOR MY EXPENSES. ALL TSB'S WERE FOLLOWED AND FAILED TO CORRECT THE POBLEM. THE ONLY RESOLVE WAS THE REPLACEMENT OF BOTH FRONT WHEEL HUBS. REMOVED , DEFECTIVE PARTS ARE AVAILABLE FOR INSPECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172467November 2, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE BRAKES SQUEAKED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIMMIED. THE DEALERSHIP DETERMINED THE ROTORS WERE RUSTED FROM THE INSIDE OUT, AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172283October 31, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS, THE ABS ACTIVATED AND THERE WAS AN INCREASED STOPPING DISTANCE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ABS WHEEL SENSORS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. UPDATED 11/30/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171721October 24, 2006
PARKING BRAKE
DT*: THE CONTACT STATED WHILE PARKED ON AN INCLINE UNDER NORMAL ROAD CONDITIONS, THE EMERGENCY MECHANICAL BRAKE GRADUALLY FAILED TO HOLD THE VEHICLE. THE BRAKING SYSTEM WAS REAR WHEEL ANTI LOCK. THE VEHICLE WAS NOT EXAMINED OR REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170760October 13, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS WAS NOT FUNCTIONING AT LOW SPEEDS WHICH BECAME PROGRESSIVELY WORSE. THERE WAS A NHTSA RECALL #05V379000 PERTAINING TO SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE DEALER WAS CONTACTED, AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALSO CONTACTED, AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170797October 13, 2006
STEERING:COLUMN
CLUNKING NOISE COMING FROM THE STEERING COLUMN, CAN BE FELT AT ANY SPEED ESPECIALLY IN GRADUAL TURNS TO LEFT OR RIGHT. HAD PROBLEM FIXED TWICE AT DEALER EXPENSE AS A KNOWN PROBLEM. NOW HAPPENING AGAIN, AFTER HAVING RECEIVED A "REDESIGNED" STEERING SHAFT. WHAT IS THE PROBLEM? SHOULD THE STEERING SHAFT FAIL EVERY 20K MILES? WHAT IF IT COMES LOOSE, ON THE INTERSTATE, AT 70 MPH? SOMEONE SHOULD ACT TO GET THIS RESOLVED PREMONITORY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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