Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11406956April 7, 2021
POWER TRAIN
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406969April 7, 2021
UNKNOWN OR OTHER
START-STOP SYSTEM NOT WORKING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406233April 3, 2021
SERVICE BRAKES
WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405981April 1, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405644March 30, 2021
ELECTRICAL SYSTEM
ON 2/22, MY VEHICLE HAD TO BE TAKEN IN TO THE DEALERSHIP DUE TO IT NOT STARTING. MY CHECK ENGINE LIGHT CAME ON. THE ISSUE WAS SUPPOSEDLY A SOFTWARE ISSUE. THIS ISSUE HAS HAPPENED AGAIN AND MY VEHICLE IS BACK AT THE DEALERSHIP ONCE AGAIN ON 3/29. IT WAS STATED THAT GM WILL HAVE TO ADVISE THE TECH ON WHAT TO DO FOR A PERMANENT FIX. THIS IS A MAJOR INCONVENIENCE AND DISTURBING. MY VEHICLE WOULD NOT START ON 3 OCCASIONS BECAUSE OF THIS ISSUE. THE VEHICLE ONLY HAS 11,800 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404150March 21, 2021
ELECTRICAL SYSTEM
3 ISSUES WITH LCD DISPLAY USED FOR RADIO. HANDS FREE DEVICES AND BACKUP CAMERA. !ST ISSUE IS AFTER BEING PARKED FOR SEVERAL HOURS, THE DISPLAY MAY FREEZE ON ITS LAST RADIO SETTING OR MAY GO COMPLETELY DEAD. CAR CAN BE DRIVEN BUT THERE IS NO ABILITY TO USE RADIO, HANDS FREE PHONE, MAPS FROM PHONE OR BACK UP CAMERA. ONLY FIX IS TO RUN THE VEHICLE FOR AT LEAST FIVE MINUTES, REMOVE THE KEY AND OPEN AND CLOSE THE DOOR. AFTER ABOUT A MINUTE THE INSTRUMENTS SHUT DOWN. OPENING AND CLOSING THE DOOR WILL RESET THE DISPLAY AND AGAIN IT WILL FUNCTION NORMALLY. 2 BACKUP CAMERA SHUTS OFF WHILE BACKING UP. 3 ENTIRE DISPLAY SHUTS DOWN AND RESTARTS WHILE VEHICLE IS MOVING. ALL THESE EVENTS HAPPEN AFTER THE VEHICLE HAS SAT IDLE FOR MULTIPLE HOURS. ALSO WITHIN 5 MINUTES OF STARTING TO DRIVE THE CAR. THESE EVENTS HAVE HAPPENED MULTIPLE TIMES AND GETTING MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403978March 19, 2021
POWER TRAIN
TRUCK HAD A VIBRATION IN 4WD WHEN ACCELERATING SINCE PURCHASED NEW IN SEPTEMBER 2018. FOUND EXCESSIVE METAL ON TRANSFER CASE MAGNETIC DRAIN PLUG. AFTER SEVERAL WARRANTY VISITS TO MULTIPLE DEALERSHIP SERVICE DEPARTMENTS THAT DENIED ANY WARRANTY ISSUE EXISTED, I PAID OUT OF POCKET TO HAVE A REPUTABLE TRANSMISSION COMPANY PULL AND OPEN UP THE TRANSFER CASE. THE TRANSMISSION COMPANY DETERMINED THE TRANSFER CASE HAD A MANUFACTURING DEFECT WHERE A DRIVE SPROCKET HAD BEEN IMPROPERLY SPACED ON THE OUTPUT SHAFT CAUSING THE 4WD CHAIN TO RUN AT AN ANGLE DESTROYING THE CHAIN AND DRIVE SPROCKETS. GM REFUSED TO ADMIT ANY FAULT OR PAY FOR THE REPAIR ON A VEHICLE WITH ONLY 37,000 MILES AND A 5 YEAR, 100,000 MILE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400421March 11, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398621March 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398697March 2, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE TRUCK WAS PARKED IN MY HOME DRIVEWAY MONDAY AFTERNOON. IT WAS LOCKED. ON WEDNESDAY 2/24/21 OUR NEIGHBOR ALERTED MY WIFE THAT THERE WAS SMOKE COMING FROM THE TRUCK. WE RAN OUT THERE, BUT IT WAS ALREADY HEAVILY SMOKING AND WE COULD HEAR CRACKLING AND POPPING NOISES. SHORTLY AFTER THE TRUCK WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED, PUT OUT THE FLAMES. THE FIRE MARSHAL DID AN INSPECTION AND INDICATED IT WAS LIKELY AN ELECTRICAL FIRE NEAR THE TAILGATE/HITCH/LICENSE PLATE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397482February 23, 2021
ELECTRICAL SYSTEM, POWER TRAIN
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397226February 21, 2021
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397045February 19, 2021
ELECTRICAL SYSTEM
BATTERY LOSING CHARGE ENGINE WILL NOT CRANK INTERMITTENT AMMETER SHOWING BELOW NORMAL VOLTAGE DEALERSHIP IS REPLACING ALL BATTERY AND ALTERNATOR CABLES UNDER WARRANTY DEALERSHIP IS REPLACING IGNITION KEY SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396122February 13, 2021
ELECTRICAL SYSTEM
BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395882February 12, 2021
SERVICE BRAKES
DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395991February 12, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395525February 10, 2021
POWER TRAIN
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395366February 9, 2021
POWER TRAIN
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395443February 9, 2021
POWER TRAIN
THIS TRUCK CONTINUES TO SLIP OUT OF GEAR WHEN TRYING TO ACCELERATE. YESTERDAY, AS I ATTEMPTED TO CROSS A ROAD, THE TRANSMISSION WAS "HUNG UP" BETWEEN GEARS RESULTING IN A VERY DANGEROUS SITUATION WHERE I WAS UNABLE TO MOVE UNTIL TRAFFIC CAME MUCH CLOSER. IT STARTED FROM A STOP AND WHEN I TRIED TO CROSS THE ROAD IT WAS SHUDDERING BETWEEN GEARS. THIS CONTINUES TO HAPPEN ON THIS VEHICLE. SOMETIMES IT'S A HARD SHIFT, OTHER TIMES IT SLIPS OUT OF GEAR AND AS I PUSH THE ACCELERATOR, THE ENGINE REVS AND IT IS NOT IN A GEAR AND IT FINALLY GRINDS INTO A GEAR AND THEN THERE IS A JOLT WHEN IT SLAMS INTO THE GEAR AND THE TRUCK LURCHES FORWARD OR SOMETIMES IT'S ENOUGH TO SQUEAL THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394787February 5, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DRIVE OFF THE ROADWAY. DURING THE INCIDENCE, THE DRIVER SUSTAINED AN INJURED NECK AND SKIN BURNS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DANIELS CHEVROLET LOCATED AT 365 E MAIN ST, SWAINSBORO, GA 30401 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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