Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11421505June 19, 2021
POWER TRAIN
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421301June 17, 2021
SERVICE BRAKES
Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420768June 13, 2021
ELECTRICAL SYSTEM
Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash StabiliTrack failure Trailer Braking System failure Steering assist is reduced, caution should be used while driving. Sitting in Park, the steering wheel jerks - untouched Reduced Engine Power warning is displayed All analog gauges go to 0 and bounce on and off Check Engine Light illuminates StabiliTrak warning light illuminated AC disabled If this occurs while driving The engine runs rough, especially just off idle. Putting the transmission in L5 to eliminate AFM, does not help. While driving the truck has experienced Loss of engine power, almost stalled Total loss of power assist steering Near zero manual steering capability. StabiliTrak warning light will often go off after ~ 30 minutes The Check Engine light will remain on after failure but will go out when the vehicle sits overnight" Failure not imminent when the truck has been in the shade
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419679June 4, 2021
ENGINE
The contact owns a 2019 Chevrolet Silverado 5500. The contact stated while driving at various speeds, the vehicle loss motive power and stalled. The failure recurred on several occasions with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419558June 3, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11418372May 24, 2021
ENGINE
On cold starts when approximately 2nd gear shifts around 20mph the truck feels like it’s slipping the gear and losing power. Has happened every time and there’s under 5000 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418218May 23, 2021
POWER TRAIN
I purchased this vehicle back on February and noted that the transmission is kicking hard from first to second gear shift at all times. Went to the dealer and told me tech cannot find nothing wrong and that this is normal as is a 9 shift transmission. When at a fast food full line this vehicle shifted so hard that I almost hit the car on front on me. Having cars all my life and be a mechanic, I can tell you this hard shifting is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417987May 21, 2021
EXTERIOR LIGHTING, SEAT BELTS, ELECTRICAL SYSTEM
Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418026May 21, 2021
ENGINE
Failed lifter in engine due to GM’s terrible DFM and DOD system. Left me stranded 500 miles from home and 450 miles from my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417777May 19, 2021
ENGINE, POWER TRAIN
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415178May 4, 2021
POWER TRAIN, SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414604April 30, 2021
POWER TRAIN
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414168April 27, 2021
SERVICE BRAKES, ENGINE
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413567April 23, 2021
POWER TRAIN
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413172April 21, 2021
ELECTRICAL SYSTEM, ENGINE
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408043April 14, 2021
ENGINE
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408098April 14, 2021
POWER TRAIN
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407974April 13, 2021
SUSPENSION
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407194April 9, 2021
ENGINE, POWER TRAIN
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407074April 8, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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