Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11445135December 27, 2021
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
1st Time I was idling for 30+ minutes, truck was also making strange knocking noises, pulled on to a major highway and rear end locked up, cars were slamming on brakes, almost got killed. Took to shop left for 2 weeks, they said they could find no issues. I assumed they fixed problem, because there was no knocking any more. 3 weeks later, was idling for about 45minutes, pulled into traffic, dark, raining, rear en locked up. Almost got killed a second time. Took in for service and left truck. This needs to be investigated before someone gets killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444784December 23, 2021
POWER TRAIN
The transmission don’t respond good
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11444573December 21, 2021
POWER TRAIN
I HAVE HAD 2 TIMES THAT THE TRANSMISSION ON MY VEHICLE HAS BEEN REPAIRED OR REPLACED. THE TRANSMISSION IS NOW NOT OPERABLE. MY TRUCK IS A 2019 CHEVROLET Silverado 1500 CREW CAB. THIS IS THE THIRD TIME WITH THIS TRANSMISSION. I NEED THIS PROBLEM INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443622December 13, 2021
SERVICE BRAKES
THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS Chevrolet Buick GMC of Puyallup 800 RIVER RD PUYALLUP WA 98371-4149 US TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443121December 8, 2021
POWER TRAIN
Truck has excessive shuddering accelerating or decelerating. According to the service person at the dealer it is a problem with moisture and the factory fluid that the truck came with. Diagnostics showed excessive TCC Slippage which requires and upgraded transmission fluid. The TCM was also reprogrammed with the latest calibrations. Total cost $654.30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442517December 3, 2021
EQUIPMENT
The contact owns a 2019 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442141November 30, 2021
ELECTRICAL SYSTEM
VEHICLES REAR WHEELS LOCK UP AT 7 MPH. CONTINUALLY. HAD TO TOW TO DEALERSHIP. THEY REPLACED THE TCM AND THE TCCM. KNEW ONLY BECAUSE OTHER PEOPLE TOLD ME THIS IS A BIG PROBLEM WITH CHEVY'S. HAPPENED AT 36,090 MILES. WOULDN'T YOU KNOW. NOT COVERED UNDER ANY WARRANTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441700November 26, 2021
POWER TRAIN
6L80E 6 speed transmission. Vehicle slips at low speeds, under light acceleration. Sometimes when it shifts, its very hard and jerky. If this is normal designed operation, the transmission or programming needs to be redesigned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441484November 23, 2021
STEERING
Was Driving the truck when I got a Service Power steering and Service ESC and steering wheel turned hard had no steering assist while driving on the freeway was about to hit a curve when this happened had to stop completely since I couldn’t move the steering wheel! Took it to the dealer and they said it’s something they don’t cover so now they are trying to make me pay for something I have no clue about
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441540November 23, 2021
POWER TRAIN, SUSPENSION
Chirping sound coming left axle, also the transmission shifts hard and shutters down shifts hard up shifts when I put into drive it goes in hard at idle as of Monday November 22,2021 found puddle of transmission fluid on driveway, transmission is sealed can not check.told service tech about the transmission told me it was normal tired of dealing with service techs that lie to customers and that they know more than customers maybe some but not all some customer know more than they do, been building cars since I was 16, hot Rodder from way back.also have 2013 Buick LaCrosse 83,000 miles it has its 4th set of tires!!!? Came with Mitchlem tires lasted a little over 30,000 miles this is due to lack of maintenance,balance and rotation from the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441315November 22, 2021
EQUIPMENT
The contact owns a 2019 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact was concerned about the vehicle not starting in the cold weather. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440565November 15, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440125November 11, 2021
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438650October 29, 2021
STEERING, SERVICE BRAKES, POWER TRAIN
Event in Order: -AutoStart, failure -Started with key -“Action Required” - “Steering Assist Is Reduced, Drive with Care” -“Service” - “Trailer Brake System” -“dash panel information” not available – Fuel Economy and oil life -“Traction Control light on” -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn’t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can’t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438510October 28, 2021
POWER TRAIN
Same issue I had with my 2017 Colorado. Shutter/shake when accelerating between 1 & 2. Issue started around 64k miles. Thought maybe it needed the same transmission flush to the newer fluid. Dealer called after 4 days of holding my vehicle (with no loaner or rental option) to tell me that the trans needed an "update" and that it would cost me over $500 since I was over warranty at 67k. There's already a bulletin for the Camshaft Position Actuator Magnet Replacement, which supposedly memics the same issue. However the dealership says "that's not the problem". I'm sure the same trans issue with hard gear shifts is probably related to this issue now. I haven't felt the hard gear shift in a while but it would do it randomly when accelarating out of my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438340October 27, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438086October 25, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437692October 21, 2021
SERVICE BRAKES
We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the Customer Satisfaction Program . It is sitting at the repair shop as we speak with almost $1000 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437326October 19, 2021
POWER TRAIN, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436966October 15, 2021
ELECTRICAL SYSTEM, ENGINE
Vehicle caught fire in engine compartment and caught rest of truck on fire .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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