Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10273096June 8, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. INTERMITTENTLY, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTERWARDS, THE VEHICLE STALLED. NORMALLY AFTER THE FAILURE OCCURS, THE VEHICLE IS ABLE TO BE RESTARTED. IN ADDITION, THE VEHICLE EXHIBITED A NO-START CONDITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE ALTERNATOR, ON-BOARD ASSEMBLY IN THE COMPUTER SYSTEM, THROTTLE PLATE, AND REPROGRAMMED THE PCM. THE REMEDIES HAVE NOT CORRECTED THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 07/24/09. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272848June 4, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT EXPERIENCES UNWANTED ANTILOCK BRAKE ACTIVATION WHILE DRIVING AT RELATIVELY LOW SPEEDS. HE TOOK THE VEHICLE TO A REPAIR FACILITY AND THE HUB BEARING ASSEMBLY WAS REPLACED. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 68,000. UPDATED 7/23/09 *CN UPDATED 07/30/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272653June 2, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD STALL. AN INDEPENDENT MECHANIC COULD NOT DUPLICATE THE FAILURES; THEREFORE, THE ISSUES CONTINUED TO PERSIST. THE GM DEALER DISCOVERED THAT THE CRANKSHAFT SENSOR WAS FAULTY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. AN INVESTIGATION WAS OPENED IN REGARDS TO THE CRANKSHAFT SENSOR FAILURES (NHTSA ACTION NUMBER PE06016), BUT THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 77,000. UPDATED 6/22/09 *CN THE CONSUMER STATED THE ENGINE SHUT DOWN ON HIM WHILD DRIVING ON THE HIGHWAY. UPDATED 06/25/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272493June 1, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS LIGHT ILLUMINATED. THE VEHICLE SLOWED DOWN, BUT DID NOT COME TO A COMPLETE STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR, BUT THE VEHICLE DID NOT STOP PROPERLY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK); HOWEVER, HER VIN WAS EXCLUDED BECAUSE SHE DOES NOT LIVE IN ONE OF THE AFFECTED STATES. THE CONTACT BELIEVES THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES ARE IDENTICAL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268182May 8, 2009
SERVICE BRAKES, HYDRAULIC, STEERING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER CLEANED THE SPEED SENSOR, BUT DID NOT REPLACE ANY PARTS. THE FAILURE HAS RECURRED AND THE BRAKES STICK WHEN ATTEMPTING TO STOP THE VEHICLE AT LOW SPEEDS. ON THE FOURTH TRIP TO THE DEALER, THE CONTACT WAS INFORMED THAT NO FAILURES COULD BE FOUND. SHE IS UNSURE IF THE DEALER WILL REPLACE OR CLEAN THE SENSOR, BUT SHE REQUESTED THAT IT BE REPLACED. IN ADDITION, THE INTERMEDIATE STEERING SHAFT WAS REPLACED WITH A RE-MANUFACTURED PART IN JULY OF 2005 AT 18,031 MILES. IN NOVEMBER OF 2006, AT 29,650 MILES, THE STEERING SHAFT WAS LUBED. IN APRIL OF 2008, AT 43,194 MILES, THE STEERING SHAFT WAS REPLACED A SECOND TIME. CURRENTLY, AT 56,000 MILES, THE VEHICLE IS STILL EXPERIENCING ISSUES. THE DEALER MUST CHECK AND REPLACE THE SHAFT FAILURES EVERY 25,000 MILES. LASTLY, THE REAR BRAKE ROTORS WERE RESURFACED FOUR TIMES AND ALL OF THE WINDOW REGULATORS HAVE TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER TO HAVE ALL OF THE ISSUES REPAIRED. THE FAILURE MILEAGE WAS 18,031. UPDATED 07/02/09. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267913May 7, 2009
SUSPENSION:FRONT
WHILE DRIVING FRONT LEFT WHEEL ASSY. SEPARATED FROM TRUCK CAUSING ME TO CRASH. TRUCK WAS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10267263April 29, 2009
PARKING BRAKE
02 SILVERADO, PARK BRAKE SHOE IS NOT HELD IN PLACE SECURELY AND MOVES AROUND IN THE HUB AT ANY BUMP IN THE ROAD, ESPECIALLY AT LOW SPEEDS. BECAUSE THE BRAKE LEVERS ARE INVERTED, THE DRIVER SIDE BRAKE WILL LOCK UP WHEN HITTING A POT HOLE IN MY DRIVE WAY DAILY. THIS IS NOT THE REAR END FREEZING UP OR TRANSMISSION MALFUNCTION. ONE TIRE LOCKS UP AND THE OTHER SPINS EXCESSIVELY. FOR PROOF, JUST TAKE THE HUB OFF AND LOOK AT HOW THE SHOE IS NOT HELD IN PLACE. A CORRECTIVE PART NEEDS TO BE ADDED , HOPEFULLY NOBODY HAS BEEN INJURED BECAUSE OF THIS. THIS WAS MENTIONED TO THE CHEVY DEALER BY MYSELF IN 2003 AND IF I WOULD HAVE KNOWN HOW TO CONTACT YOU BACK THEN, I WOULD HAVE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266086April 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE APPROACHING A STOP, THE CONTACT HEARD GRINDING METAL, WHICH SOUNDED AS IF THE GEAR WAS SLIPPING. THE VEHICLE WAS STILL ABLE TO BE DRIVEN, BUT MADE A CONTINUOUS WHINING SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP AND THE ENTIRE TRANSMISSION WILL NEED TO BE REBUILT. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 72,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265909April 17, 2009
SERVICE BRAKES, HYDRAULIC
I CURRENTLY OWN A 2002 SILVERADO 1500 Z71 WITH 22,300 MILES. TODAY WHILE DRIVING IT I NOTICED THAT THE BRAKES WERE A LITTLE SOFTER THEN NORMAL AND NOT STOPPING THE TRUCK VERY WELL. SHORTLY AFTER THAT WHILE COMING TO A STOP I PRESSED THE BRAKES HARDER AND THEY WENT TO THE FLOOR AND I HAD VERY LITTLE TO NO STOPPING. I HAD TO USE THE E-BRAKE TO STOP THE TRUCK AND GET IT OFF THE ROAD. IT SEEMS THAT THE BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS BOX RUSTED OUT. THIS TRUCK IS NOT A DAILY DRIVER AND RARELY WILL SEE A ROAD WHEN THERE IS SALT ON IT. WITH THIS FEW OF MILES I DON'T THINK THIS SHOULD HAPPEN DUE TO THE FACT THAT I WAS LUCKY AND COULD HAVE BEEN IN A BAD ACCIDENT. I HAVE ALSO FOUND OUT THAT THIS HAS HAPPENED ON A LOT OF OTHER SILVERADO/SIERRAS. CURRENTLY THE LINES ARE STILL BROKEN AND HAVE YET TO BE REPLACED BUT WILL NEED TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265664April 16, 2009
PARKING BRAKE
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE PARKING BRAKE WILL NOT HOLD, WHICH CAUSES UNINTENDED VEHICLE MOVEMENT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC ATTEMPTED TO ADJUST THE CABLES. IMMEDIATELY AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE); THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 71,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265436April 15, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
I OWN A 2002 CHEVROLET SILVERADO 2500 HD, 8.1 LITER, V8. IN THE PAST 4 MONTHS, THE VEHICLE COMPLETELY WOULD LOSE POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WOULD RESTART. IT DID NOT MATTER THE SPEED OF THE VEHICLE, NOR DISTANCE DRIVEN. THERE WAS NO DASH BOARD LIGHTS ON INDICATING ANY PROBLEMS. I STALLED SEVERAL TIMES IN TRAFFIC, NEARLY MISSING/CAUSING ACCIDENTS. THE DEALER HAD VEHICLE FOR 3 DAYS AND SAID THERE WAS NOTHING ON DIAGNOSTIC SHOWING PROBLEMS. I REFUSED VEHICLE STATING I WAS NOT GOING TO ENDANGER MYSELF OR FAMILY TILL RESOLVED. IT WAS DETERMINED, AFTER THE GM BLOG AND PERSONAL INTERNET SEARCH OF THIS VEHICLE COMPLAINTS, THE CRANKSHAFT POSITION SENSOR WAS BAD. THE DEALER REPLACED FOR A CHARGE OF $288.38 PARTS/LABOR AT MY EXPENSE. THIS VEHICLE NEEDS A RECALL FOR THIS PART AND SOMEONE IS GOING TO BE SERIOUSLY HURT, ESPECIALLY WHEN THERE IS NO INDICATION OF A PROBLEM SHOWING. CASE #71-71437694 FILED WITH CHEVROLET AT 1-800-630-2438. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265506April 15, 2009
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAS FIRESTONE STEEL TEX A/T RADIAL TIRES, SIZE L245/75/R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED. THE DRIVER NOTICED THAT THE REAR PASSENGER SIDE TIRE EXHIBITED COMPLETE TREAD SEPARATION. THE TIRE WAS CHANGED AND REPLACED WITH A SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04T0003000. THE FAILURE AND CURRENT MILEAGES WERE 49,000. UPDATED 6/22/09 *CN UPDATED 06/25/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265542April 15, 2009
ENGINE AND ENGINE COOLING
I HAVE THE 2002 SILVERADO 2500HD WITH THE 8.1L ENGINE AND I HAVE RANDOM STALLING WHILE DRIVING AT ANY SPEED OR EVEN STANDING AT A STOP LIGHT. IT HAS JUST STARTED TO NOT START FROM A COLD START TOO. I BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS GIVING THE CRANKSHAFT POSITION SENSOR CODE AS DEFECTIVE. THERE IS ALREADY A RECALL ON SPECIFIC 8.1L FOR THE 2001 SILVERADO WITH THE EXACT SAME SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265004April 11, 2009
STEERING
WHEN MAKING A TURN I HEAR A THUMPING NOISE IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263789March 31, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2002 CHEVY 2500 HD AND THE LAST COUPLE OF MONTHS I NOTICED THE ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED. I THOUGHT THIS WAS RELATED TO WINTER SNOW/ICE BUT THIS CONTINUES ON DRY PAVEMENT. I CALLED CHEVY CUSTOMER SERVICE AND WAS ADVISED THERE WERE NO LISTED RECALLS FOR THIS VIN. FOUND NHTSA RECALL 05V379000 & ACTION # PE05020 LISTS EXACT SYMPTOMS OF VEHICLE EVERY TIME BREAKS ARE APPLIED AT LOW SPEED. ESTIMATED TIME AND COST TO REPAIR 2 HOURS AT APROX $180.00 A CHEVY DEALER WAS CALLED AND I WAS ADVISED THEY CANNOT REPAIR WITHOUT AUTHORIZED RECALL PER THE VIN. THIS SAFETY ISSUE SHOULD APPLY TO THE LISTED VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263683March 30, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING LESS THAN 10 MPH, THE ANTI-LOCK BRAKES ACTIVATED UNEXPECTEDLY. AT HIGHWAY SPEEDS, THE BRAKE PEDAL WOULD EXTEND ALL THE WAY TO THE FLOOR OR FREEZE TO THE POINT WHERE IT COULD NOT BE DEPRESSED AT ALL. THE VEHICLE WAS TAKEN TO A DEALER AND THEY FOUND A RECALL/SAFETY IMPROVEMENT ACT THAT LISTED THE SAME FAILURES AS THE CONTACT'S YEAR, MAKE, AND MODEL VEHICLE. HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH THE REPAIRS; THEREFORE, THE CONTACT WOULD HAVE TO PAY OVER $500 TO HAVE THE VEHICLE REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 66,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262750March 23, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH HIS VEHICLE AND TOOK IT TO AN INDEPENDENT MECHANIC FOR REPAIR. WHEN HE TOOK THE RECEIPT FOR THE REPAIR TO THE DEALER, THEY REFUSED TO SPEAK WITH HIM. THE DEALER CLAIMED TO HAVE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR CHARGES BECAUSE THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC. THE REAR END SEAL, TRANSMISSION COLLAR, INTAKE GASKET, THEUPDATED 04-20-09 *BF HEAD GASKET ON THE ENGINE, AND THE CATALYTIC CONVERTER WERE ALL REPLACED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259789February 24, 2009
POWER TRAIN:MANUAL TRANSMISSION
FLYWHEEL RATTLES AND VIBRATES. THIS IS SECOND OCCURRENCE AT 100,000 MILES AND WAS REPLACED BY DEALER THE FIRST TIME AT 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259637February 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING. LOST REVERSE 2ND AND 4TH. COMMON PROBLEM WITH POOR QUALITY TRANSMISSION COMPONENTS USED BY GM. SCUM. ANYWAYS, ECONOMY IS IN A RECESSION AND I HAVE LOTS OF BILLS TO PAY AND NOW THIS ONE AS WELL. THANKS. I LAUGH EVERYTIME GM'S STOCK GETS LOWER. THEY TRULY DESERVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258907February 17, 2009
SERVICE BRAKES, HYDRAULIC
LOSS OF BRAKES DUE TO ROTTED BRAKE LINES ON A 2002 CHEVY SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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