Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10586322May 3, 2014
AIR BAGS, STRUCTURE
THE DASH SURROUNDING THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE CRACKED. DON'T KNOW HOW THIS WILL AFFECT THE OPERATION OF THE AIR BAG IN CASE OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576801April 2, 2014
ELECTRICAL SYSTEM
WHILE DRIVING IN TRAFFIC THE SILVERADO'S, ENGINE, POWER STEER AND POWER BRAKES SHUTDOWN COMPLETELY. AFTER THE VEHICLE STOPPED. THE AUTOMATIC TRANSMISSION WAS PLACED IN PARK AND THE TRUCK RESTARTED NORMALLY. I TOOK THE TRUCK TO THE DEALER AND THEY FOUND NO PROBLEM OR CODE. THE SAME EVENT HAPPENED AGAIN ABOUT 3 MONTHS LATER WHILE I WAS ON AN INTERSTATE DRIVING ABOUT 70 MPH. THE I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE SIDE OF THE ROAD I THEN PLACED THE TRANSMISSION IN PARK AND THE VEHICLE STARTED NORMALLY. I BELIEVE THERE IS AN ISSUE WITH THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575095March 27, 2014
WHEELS, TIRES
RIGHT FRONT TIRE SIDEWALL BLEW OUT. TIRE IS A MICHELIN LTX MS2 SIZE 275 70 18. THIS IS THE SAME SERIES TIRE THAT MICHELIN HAS ALREADY HAD A RECALL ON BUT A DIFFERENT SIZE. CAN ONLY SUSPECT THAT THIS TIRE SIZE HAS SAME PROBLEM SINCE THERE IS NO VISIBLE EVIDENCE OF THE TIRE BEING CUT ANYWHERE AS INSPECTED BY BLACK'S TIRE SERVICE IN WILMINGTON NC WHICH WAS THE NEAREST MICHELIN DEALER AT THE END OF MY TRIP TO NC. ALSO HAVE PICTURE OF TIRE IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566969March 4, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED BECAUSE THE FUEL TANK WAS EMPTY HOWEVER, THE FUEL LEVEL GAUGE REGISTERED THAT THERE WAS ONE FOURTH OF A TANK OF GASOLINE IN THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE FUEL TANK, TRANSFER PUMP AND ENGINE CONTROL MODULE HAD BEEN REPLACED BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561828January 28, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVING ABOUT 60 MPH ABOUT 10 MILES INTO THE TRIP WHEN THE TRUCK LOST SPEED, THE ABS BRAKES DID A SLIGHT ON AND OFF PULSATING EVERY COUPLE OF SECONDS, THE ENGINE WAS RUNNING ROUGH AND GIVING IT GAS THE ENGINE REVVED UP BUT WOULDN'T GO ANYWHERE. SPEED DROPPED DOWN TO 35 OR 40 MPH AND WOULDN'T GO ANY FASTER. THE DASH INDICATOR SHOWED MESSAGES STATING STABILITRAK TRACTION CONTROL TURNED OFF AND CHECK ENGINE LIGHT IS ON. IT JOLTED REAL HARD WHEN IT SHIFTS GEARS. WHEN I MASHED THE BRAKE IT DIDN'T WANT TO COME TO A COMPLETE STOP WITHOUT PRESSING THE BRAKES TO HOLD THE TRUCK THERE. I PULLED INTO A STORE POPPED THE HOOD AND FINDING NOTHING I TURNED THE TRUCK OFF FOR A FEW SECONDS AND RESTARTED IT BUT NOTHING CHANGED AND THE ERROR MESSAGES WERE STILL BEING DISPLAYED. THE TRUCKS ENGINE WAS RUNNING ROUGH. I HEADED HOME AND IT DIDN'T HAVE ANY POWER AND JOLTED HARD AS IT SHIFTED GEARS. I COUDLN'T GO BUT 35 OR 40 MPH ON THE LEVEL GROUND. IF I WENT UP A SLIGHT HILL THE TRUCK SLOWED DOWN MORE UNTIL I GOT PAST THE HILL. I GAVE IT GAS AND THE ENGINE WOULD REV UP BUT HAD NO POWER AND WOULDN'T GO 35 OR 40 MPH. I PARKED THE TRUCK IN THE GARAGE AND IN 10 MINUTES I WENT TO START IT TO GET THE ERROR MESSAGES AND IT STARTED UP FINE AND THE ENGINE WASN'T RUNNING ROUGH. I DROVE IT 1/2 MILE DOWN THE ROAD AND BACK AND IT RAN PERFECT. I GOOGLED THE ERROR MESSAGES AND FOUND ALOT OF COMPLAINTS AND COMMENTS ABOUT THIS ISSUE ON THE CHEVROLET FORUM WEBSITE. NO RECALL INFORMATION JUST ALOT OF PEOPLE EXPERIENCING THE SAME ISSUE AND ALOT WORSE CASES THAT ALMOST CAUSED ACCIDENTS. IS THERE A RECALL ON THIS ISSUE? I READ THAT I WILL PROBABLY HAVE THE ISSUE AGAIN BECAUSE AFTER IT SITS FOR 10 MIN IT PROBABLY WON'T HAVE A PROBLEM UNTIL A FEW MINUTES OR DAYS LATER. I CAN ONLY HOPE DOESN'T CAUSE ME TO HAVE A WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS IS A MAJOR ISSUE AND SHOULD BE RECALLED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554372December 2, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER'S SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FRONT DRIVER'S SIDE BALL JOINT AND RETAINER BAR WERE FRACTURED. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 01/23/14*LJ THE CONSUMER STATED THE BALL JOIN GUIDE AND ROD BROKE. UPDATED 01/14/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553423November 25, 2013
VEHICLE SPEED CONTROL
2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO THE VEHICLE THROTTLE POSITION SENSOR RECALL NOTICE. *SMD THE LETTER ADVISED CONSUMERS NOT TO TAKE THEIR VEHICLE TO DEALER, UNLESS THEY EXPERIENCED THE PROBLEM. THE CONSUMER WAS CONCERNED HE MAY EXPERIENCE REDUCED ENGINE POWER, WHILE DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551395November 7, 2013
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550378October 31, 2013
FUEL SYSTEM, DIESEL
MESSAGE CAME ON DIC SAYING LOW DEF 727 MILES. DID NOT QUITE KNOW WHAT THAT MEANT. FOUND OUT. GM SAYS IT SHOULD COME ON AT 1000 MILES. NOPE. CAME ON 2 X 727 AND 72. THERE IS NO WAY TO CHECK THE DEF LEVEL. SOMEONE REALIZED THIS AS THE NEWER TRUCKS HAVE GAUGES OR OTHER WAYS TO CHECK. I FEEL THIS COULD BECOME AN ISSUE IF THE VEHICLE GOES INTO LIMP MODE AND NO CLOSE PLACES TO PURCHASE DEF. I TALKED TO GM. THEY DON'T SEEM TO CONCERNED ABOUT THE WHOLE THING. A SIMPLE FIX WOULD BE TO MAKE IT LIKE THE TRANSMISSION FLUID CHECK. PULL OUT THE DIP STICK/CHECK THE FLUID/ADD FLUID IF NECESSARY THROUGH THE SAME TUBE THAT THE DIPSTICK CAME OUT OF. MY TRUCK HAS A TUBE UNDER THE HOOD WHERE YOU ADD DEF. AGAIN THERE IS NO WAY TO SEE HOW MUCH YOU NEED. YOU JUST KEEP ADDING TILL IT SPITS OUT OF THE TUBE. I FEEL GM SHOULD TAKE CARE OF THIS ISSUE WITH AN UPDATE OF SOME SORT SO A MOTORIST VEHICLE SUDDENLY STARTS SLOWING DOWN ON THE HIGHWAY. THANKS FOR YOUR INTEREST.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549903October 28, 2013
STRUCTURE:BODY
FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549719October 27, 2013
ENGINE, FUEL/PROPULSION SYSTEM
AT 36000 MILES THE ENGINE BURNS OIL. SO FAR AS OF 46000 MILES PISTONS BURNED HAVE BEEN REPLACED PVC FILTER AND VALVE WERE REPLACED ALONG WITH VALVE COVER. AT PRESENT 54000 MILES ENGINE STILL BURNS OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549333October 24, 2013
ELECTRICAL SYSTEM
UPON THE START UP, THE INSTRUMENT CLUSTER WILL BEGIN TO SHUT GAUGES DOWN, TURN ON ALL WARNING LIGHT, TACH AND SPEEDOMETER GO TO 0. THEN THE TACH/SPEEDO WILL COME BACK WITH ALL GAUGES OFF AND ALL WARNING LIGHTS ON. THEN THE GAUGES COME ON AND THE WARNING LIGHT WILL TURN OFF. THIS CAN CONTINUE UP TO 15-20 MINUTES WHILE UNDER WAY. IT ACTUALLY APPEARS THE TRUCK HAS IS NOT RUNNING WHILE YOU ARE ACTUALLY TRAVELING AT ANY SPEED. I HAVE HAD THE ISSUE HAPPEN WHILE SITTING IN THE PARKING LOT AND MOVING OVER 60 MPH. IT IS TEMPERATURE RELATED WHEN IT IS COLD OUT (40 DEGREES), THE SEQUENCE HAPPENS EVERY 20-30 SECONDS WITH THE CLUSTER NOT TOTALLY WORKING FOR MORE THAN 15 SECONDS. THIS CONTINUES FOR OVER 5-10 MINUTES! THIS ISSUE IS SPOT ON TO AN ISSUE/RECALL OF '03-08 GM TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548388October 18, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FUEL TANK WAS FILLED WITH UREA SPECIAL FUEL FOR DIESEL TRUCKS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE VEHICLE UNEXPECTEDLY DECELERATED FROM 55 TO 5 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE HEATER IN THE UREA TANK HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548304October 17, 2013
POWER TRAIN
TRUCK DOWNSHIFTS TO PASSING GEAR SUCH AS ENTERING A HIGHWAY ON RAMP AND STEPPING DOWN TO ENTER SLOWER TRAFFIC ENGINE REVS TO RED LINE ON TACH BECAUSE IT DOES NOT SHIFT INTO ANY GEAR LEAVING YOU HUNG OUT TO DRY IN TRAFFIC UNTIL YOU FIGURE OUT WHAT'S GOIN ON YOU HAVE FULLY LET UP FOR IT TO FIND A GEAR BY THIS TIME YOUR SPEED CAME DROP 10 MPH VERY DANGEROUS , HAD TO TWO DIFFERENT DEALERS TWICE BOTH SAID IT HAS NO PROBLEM ONE SAID IT WAS THE TORQUE MANAGEMENT SYSTEM AND IT WAS NORMAL.BUT IF I WANTED IT TO GO AWAY TAKE IT SOME WHERE AND HAVE THE PROGRAM WIPED FROM COMPUTER BUT WARRANTY WILL THEN BE VOID.ALSO TRUCK SLAMS INTO GEAR WHEN SLOWING DOWN TO GO AROUND A CORNER.WHEN STARTING VEHICLE IT JUMPS FORWARD SO BAD I AM AFRAID TO KEEP IT IN MY GARAGE. SPOKE TO TWO DIFFERENT CHEVY REPS BOTH ARE LIKE TALKING TO A WALL ,THEY ARE NOT EMPLOYED TO HELP YOU JUST TO RUN AROUND IN CIRCLES UNTIL YOU GIVE UP.RESEARCH ALL CHEVY PRODUCTS BEFORE BUYING. SILVERADOS HAVE ALOT OF TRANSMISSION ISSUES. JUST A HORRIBLE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548008October 15, 2013
FUEL/PROPULSION SYSTEM
EVERYTIME I GO TO THE PUMP IT KICKS OUT LIKE THE TANK IS FULL. IF YOU HOLD THE NOZZLE AS ITS BARELY COMING OUT IT WILL WORK NORMAL BUT YOU CANT EVEN USE THE LOWEST NOTCH ON THE PUMP TO SET IT ON TO PUMP GAS, IT WONT WORK. SO IT NEEDS TO BE FIXED AND I'VE TOLD THE CHEVY DEALER ABOUT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT AND NO RECALL. IM TRYING TO MAKE IT A RECALL NOW SO IT WILL BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543673September 15, 2013
ENGINE, VEHICLE SPEED CONTROL
TRAVELING AT 60 MILES PER HOUR, ACCELERATED AND THE ACCELERATOR STUCK GOING UP TO 80 MILES PER HOUR IN A 60 MPH ZONE. I STOMPED ON THE ACCELERATOR TO NO AVAIL. I HAD TO PUT THE TRUCK INTO NEUTRAL TO AVOID A CRASH. PULLED OVER AND FINALLY KEPT STOMPING THE ACCELERATOR UNTIL IT RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532642July 30, 2013
WHEELS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED, THE MECHANIC NOTICED A LEAK FROM THE REAR WHEEL CYLINDERS ON THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPLACED ALL FOUR WHEEL CYLINDERS TO STOP THE LEAK. THE FAILURE MILEAGE WAS 89,597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513028May 21, 2013
ENGINE
CHECK ENGINE LIGHT IS DISPLAYED AND THE MOTOR IS HESITATING. THIS ISSUE IS A SECOND OCCURRENCE DUE TO THE VALVE COVER LEAKING AND CAUSING THE SPARK PLUGS TO GO BAD. FIRST TIME THE VEHICLE WAS UNDER WARRANTY AT APPROXIMATELY 29000 MILES AND NOW THE VEHICLE HAS 39000 MILES AND THE ISSUE HAS RECURRED. THIS APPEARS TO BE A CONTINUALLY RECURRING PROBLEM FOR 2011 CHEVROLET SILVERADO TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504869March 28, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS PERFORATED DUE TO RUST AND CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 5,700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502861March 6, 2013
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE
THE TRUCK I PURCHASED HAS A MAX TOWING PACKAGE THAT IS SUPPOSED TO SAFELY TOW 10,600# IN CREW CAB CONFIGURATION. I HAVE A 28' PACE DAYTONA TRAILER THAT WEIGHS UNDER 8,000# AS I TOW IT. AT APPROXIMATELY 50 MPH, THE TRUCK HAS A VERY SEVERE SWAY ISSUE. IT IS FRIGHTENING TO DRIVE AS THE TRAILER STARTS SHIFTING THE REAR OF THE TRUCK BACK AND FORTH. I HAVE NOT HAD AN ACCIDENT WITH THE TRUCK AS YET, BUT I FEEL THE SITUATION IS VERY DANGEROUS. I HAVE CONTACTED CHEVROLET CUSTOMER SERVICE IN MICHIGAN TO ASK FOR ASSISTANCE WITH THIS ISSUE. THEY SAY THEY HAVE NO INFORMATION THAT CAN HELP SOLVE MY PROBLEM. I WAS INSTRUCTED TO BRING THE TRUCK AND TRAILER TO LONE STAR CHEVROLET IN HOUSTON WHERE I PURCHASED THE TRUCK. SEVERAL VISITS THERE AND TALKING TO SEVERAL SERVICE PEOPLE HAS YIELDED NO HELP. I WAS TOLD THAT THE TRUCK CAN'T PULL A TRAILER OF THAT PHYSICAL SIZE. ODDLY ENOUGH, THE 2012 MODEL TRUCK ADVERTISES A NEW SWAY CONTROL FEATURE. THIS 2013 BROCHURE EVER DEPICTS A SCENE OF THE TRAILER SWAYING AS MINE DOES, WITH A BOX TYPE TRAILER IN THE ADD. SINCE CHEVROLET CLAIMS IT HAS NO HISTORY OF THIS BEING AN ISSUE, I FELT THAT I SHOULD NOTIFY SOMEONE OF THIS UNSAFE SITUATION WITH THIS PARTICULAR VEHICLE. THANKS FOR ALLOWING ME TO SHARE MY PROBLEM WITH SOMEONE WHO MIGHT RESEARCH THIS ISSUE AND TRY TO PREVENT A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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