Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10350187August 17, 2010
SERVICE BRAKES, HYDRAULIC
100% BRAKE FAILURE ON 2002 CHEVROLET 2500 HD. PEDAL WENT COMPLETELY TO THE FLOOR WHILE DRIVING UNEXPECTEDLY. I MANAGED TO PULL OFF THE MAIN HIGHWAY ONTO A SIDE ROAD AND STOPPED WITH THE EMERGENCY BRAKE. DEALER INDICATED BRAKE LINES WERE RUSTED THROUGH AND IS IN PROCESS OF REPLACING. VEHICLE WAS PURCHASED NEW WITH ONLY 63000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349218August 13, 2010
SERVICE BRAKES, HYDRAULIC
SUDDEN TOTAL BRAKE FAILURE (ALL 4 WHEELS) DUE TO RUSTED UNDER BODY BRAKE LINES. SERVICE CENTER IS REPLACING ALL OLD LINES FROM MASTER CYLINDER TO ABS MODULE AND ONTO WHEEL CYLINDERS. SAMPLES OF OLD RUSTED LINES ARE BEING RETAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348917August 12, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUSTED THROUGH ON A 2002 CHEVROLET SILVERADO 1500 EXTRA CAB 4X4. LUCKILY NO ACCIDENT RESULTED WITH THE BRAKE FAILURE. CALLED CHEVROLET CORPORATE TO CHECK ON RECALL. NOTHING NOTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349085August 12, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVY SILVERADO BRAKE LINE BURST DURING NORMAL OPERATING CONDITION. RESULTED IN TRUCK GOING THROUGH INTERSECTION WITH RED LIGHT. MECHANIC ATTRIBUTED TO RUST ON BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348541August 10, 2010
TIRES, TIRES:TREAD/BELT
WE OWN A 2002 CHEVROLET SILVERADO 2500HD. WE PURCHASED COOPER DISCOVERER ATR, SIZE LT265/75R16. WHICH HAS A 50,000 MILE WARRANTY. WITH 34,573 MILES ON THE TIRES THE TREAD STARTED CHUNKING OUT OF THE PASSENGER FRONT TIRE. WE HEARD SOMETHING HITTING THE TRUCK, STOPPED AND REALIZED THE PROBLEM. THE NEW TIRE WAS PRORATED AND WE PURCHASED A REPLACEMENT. AND JUST 5219 MILES LATER THE PASSENGER REAR TIRE TREAD COMPLETELY SHREDDED OFF WHILE DRIVING DOWN THE INTERSTATE. NO WARNING AT ALL. CAUSING ALOT OF DAMAGE TO TRUCK. THE TIRE STILL FULL OF AIR. CLEARLY DEFECTIVE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348139August 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SHUT OFF. AT TIMES, IT WOULD RUN VERY ROUGH BUT IT WOULD JUST SUDDENLY SHUT OFF. HE HAD TO SIT AND WAIT A PERIOD OF TIME BEFORE HE COULD RESTART THE VEHICLE. THE FAILURE OCCURRED TWELVE TIMES SINCE JULY 2009. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC SUSPECTED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE CRANKSHAFT SENSOR; THE MECHANIC COULD NOT PRODUCE ANY CODES AFTER THE DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347416August 5, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN DRIVING APPROXIMATELY 5 MPH, HE ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT STOP. THE CONTACT CRASHED INTO THE VEHICLE AHEAD OF HIM. THERE WERE NO INJURIES AND MINIMAL DAMAGE TO THE OTHER VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKE LINE WAS RUSTED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10347427August 5, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2002 CHEVROLET 2500HD PICKUP WITH THE DURAMAX DIESEL ENGINE WITH JUST OVER 100,000 MILES ON IT. RECENTLY, WHILE SITTING AT A STOP SIGN, DARIK SMOKE WOULD COME FROM THE EXHAUST. IT NEVER DID THIS BEFORE SO I TOOK IT TO THE LOCAL DEALER TO FIND OUT WHAT THE PROBLEM MIGHT BE. THE DEALER TOLD ME THAT THE INJECTORS NEEDED TO BE REPLACED AT A COST OF ABOUT $4500. I CONTACTED GMC, THEY SET UP A CASE FILE AND GOT BACK TO ME IN ABOUT A WEEK TO TELL ME THAT I WAS BEYOND THE 7 YEAR EXTENDED WARRANTY AND SO THEY WOULD NOT COVER THE REPAIR. THE FACT THAT IT ONLY HAD ABOUT 1/2 OF THE 200,000 MILES COVERED IN THE EXTENDED WARRANTY DIDN'T SEEM TO COUNT FOR ANYTHING. ONE OF THE SELLING POINTS WHEN I PURCHASED THE VEHICLE WAS THAT IT SHOULD LAST FOR 200K TO 300K MILES WITHOUT NEEDING REPAIR. THE VEHICLE HAS BEEN USED PRIMARILY FOR PERSONAL TRANSPORTATION, NOT ABUSED, WITH ONLY OCCASIONAL TOWING OF A RELATIVELY LIGHT TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347346August 4, 2010
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
THE CAR WAS OPERATING NORMALLY AS I WAS LEAVING THE PARKING LOT AFTER SHOPPING. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. THE ENGINE STALLED, LOST POWER BRAKES AND STEERING. THIS OCCURRED FIVE TIMES IN A PERIOD OF APPROXIMATELY ONE WEEK. THE ENGINE WOULD RESTART AFTER ONE MINUTE OR MORE. THERE WERE NO SES OR MIL INDICATIONS OR DTC CODES. I GOOGLED THE FAILURE AND FOUND SEVERAL PEOPLE WITH SAME PROBLEM. I ALSO FOUND A NHTSA RECALL 06083 FOR A 2001 YEAR MY VEHICLE IS A 2002. I TOOK THE VEHICLE TO THE CHEVROLET DEALER AND HAD THE CRANKCASE POSITION SENSOR REPLACED AND THAT SOLVED THE PROBLEM. TO ELABORATE ON THE PROBLEM IT DID OCCUR WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR. THAT IS VERY SCARY AND AS THIS IS A TRUCK I COULD HAVE BEEN TOWING MY BOAT. I DO HAVE THE DEFECTIVE PART. IT SEEMS TO ME THAT ALL THE DEFECTIVE PARTS WERE NOT REMOVED FROM INVENTORY OR THE SOLUTION TO THE PROBLEM WAS INADEQUATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346763August 2, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BROKEN EXHAUST MANIFOLD BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346031July 29, 2010
SERVICE BRAKES, HYDRAULIC, TIRES:TREAD/BELT, EQUIPMENT
BRAKE LINES DEVELOPED A LEAK DUE TO EXCESSIVE CORROSION. ALL LINES FROM THE BRAKE MASTER CYLINDER TO EACH WHEEL AND TO THE ABS UNIT HAD TO BE REPLACED, INCLUDING THE FLEXIBLE LINES. THE PROBLEM WAS FOUND AFTER NOTICING BRAKE FLUID DRIPPING FROM UNDER THE VEHICLE AND THE LOSS OF FLUID IN THE BRAKE FLUID RESERVOIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345858July 28, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE TRAVELING AT 10 MPH, THE CONTACT APPLIED THE BRAKES AND THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD SPORADICALLY FALL INTO THE FLOORBOARD WHEN DEPRESSED, CAUSING AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER ADVISED THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WAS DEFECTIVE AND WAS NOT PRODUCING THE REQUIRED BRAKING PRESSURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 78,000. UPDATED 10/04/10. *LJ THE CONSUMER STATED THE ABS WAS FIXED UNDER RECALL. HOWEVER, THE PROBLEM HAS SINCE RETURNED. THE ABS FAILED UNDER 10 MPH. UPDATED 10/05/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341704July 6, 2010
SERVICE BRAKES, HYDRAULIC
HAVE A 2002 SILVERADO WITH 46,000 MILES AND IN JUNE 2010 EXPERIENCED A MAJOR BRAKE FAILURE WHEN THE BRAKE LINES NEAR THE FRAME RAIL BRAKE/ABS CONTROLLER RUSTED AWAY. WHEN TRYING TO STOP THE BRAKE PEDAL WENT TO FLOOR, WAS NEAR HOME AND DROVE THE REST OF THE WAY. THE NEXT DAY THE BRAKE WARNING LIGHT WAS ON, THE FLUID HAD LEAKED OUT AND I DISCOVERED THE PROBLEM - THE RUSTED LINES. A $1000.00 OF BRAKE WORK TO CORRECT THE BRAKE LINES, THAT IS REPLACE THEM AND NEW FRONT BRAKES BECAUSE THE CALIPERS HAD ALSO RUSTED SO BADLY THEY COULDN'T BLEED THE BRAKES. THIS IS NOT ACCEPTABLE FOR A MODERN VEHICLE TO HAVE SAFETY PARTS RUST SO BADLY AT SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341373July 4, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2002 CHEVY SILVERADO 2500HD TRUCK AND ATTEMPTING TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. INSPECTION REVEALED THE BRAKE LINE FROM THE MASTER CYLINDER TO THE PROPORTIONING VALVE UNDER THE CAB OF THE TRUCK HAD BURST DUE TO A VERY RUSTY BRAKE LINE. INSPECTION REVEALED THAT ALL THE BRAKE LINES ARE VERY RUSTY AND NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340052June 23, 2010
STEERING
2002 CHEVROLET SILVERADO K1500. CONSUMER STATES DEFECTIVE PART IN STEERING COLUMN *TGW THE CONSUMER STATED SINCE 2002 THE INTERMEDIATE SHAFT HAS BEEN REPAIRED FIVE TIMES, TO ELIMINATE THE RATTLE WHEN TURNING THE STEERING WHEEL OR WHEN GOING OVER A BUMP. THE CONSUMER STATED HE LOCATED A GM SERVICE BULLETIN REGARDING THE INTERMEDIATE SHAFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339770June 23, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE BRAKING FROM THE SPEEDS OF 8 MPH, THE ANTI LOCK BRAKES ENGAGED AND CAUSED AN UNUSUAL INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT LOCATED A RECALL FOR THE FAILURE HOWEVER, THE DEALER ADVISED THE RECALL WAS LIMITED TO SPECIFIC STATES ONLY. THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. A DIAGNOSTIC WAS PERFORMED WHICH DETERMINED THE FAILURE TO BE CAUSED BY THE RIGHT ABS SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339580June 22, 2010
EQUIPMENT ADAPTIVE/MOBILITY
HAVE OWNED MY 2002 CHEVY SILVERADO SINCE NEW. I HAVE NEVER GOTTEN A FLAT TIRE WITH THIS TRUCK UNTIL A COUPLE OF WEEKS AGO. I GOT A FLAT TIRE ON MEMORIAL DAY ON A FOUR LANE HIGHWAY (RT-1). I WAS IN AN ODD SPOT TO MOVE FARTHER FROM THE TRAFFIC LANE AND I COULD NOT GET THE TRUCK HIGH ENOUGH WITH THE FACTORY JACK THAT WAS PROVIDED. I FIGURED IT WAS BECAUSE OF THE UNEVEN GROUND I WAS ON. ABOUT A WEEK LATER I HAD A BLOW OUT WITH THE SAME TIRE IN A PARKING GARAGE (NICE LEVEL FLAT CONCRETE SURFACE). I HAVE BEEN A MECHANIC IN ABOUT 1975. HOLD MY PA STATE INSPECTION LICENSE AND WAS A ASE CERTIFIED MECHANIC. THE SUPPLIED JACK WITH THE SAME FACTORY SIZE TIRES WILL NOT GET THE VEHICLE HIGH ENOUGH TO CHANGE THE TIRES. I TRIED THE FACTORY RECOMMENDED SPOTS AND COUPLE OF OTHERS. HOW COULD GM PUT PEOPLE IN A POSITION LIKE THIS? SOMEBODY COULD GET KILLED TRYING TO USE THIS EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339120June 19, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO 2500 HD WITHOUT WARNING, EXHIBITS VERY SOFT BRAKE PEDAL ACCOMPANIED BY SENSATION THAT BRAKE PEDAL "GOES TO THE FLOOR," APPARENT ACTIVATION OF ABS, AND DIFFICULTY STOPPING SAFELY. ORIGINAL EQUIPMENT FRONT BRAKE PADS AND ROTORS ARE INSPECTED BY SERVICE FACILITY AND DEEMED ACCEPTABLE FOR CONTINUED USE AT THIS TIME. REAR DISK BRAKE PAD AND ROTOR INSPECTED AND DEEMED UNSERVICEABLE DUE TO PREMATURE FAILURE APPARENTLY CAUSED BY EXTENSIVE, PROGRESSIVE UNDERCARRIAGE CORROSION THAT WAS OBSERVABLE FROM DELIVERY DATE OF VEHICLE WHEN PURCHASED NEW. REAR BRAKE PAD INABILITY TO "FLOAT" DUE TO EXTENSIVE CORROSION CAUSED PREMATURE REAR PAD AND REAR ROTOR FAILURE. BRAKE LINES ARE ALSO OBSERVED TO BE CORRODING IN AN EXCESSIVE, PREMATURE MANNER AS ARE VEHICLE FRAME AND TRAILER HITCH STRUCTURAL COMPONENTS. OBSERVATION OF SIMILARLY SITUATED PICK-UP TRUCKS MANUFACTURED BY OTHERS DO NOT DEMONSTRATE CORROSION OF THIS EXCESSIVE MAGNITUDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339065June 18, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH THE ANTILOCK BRAKES ENGAGED, INCREASING STOPPING DISTANCE BY APPROXIMATELY SEVEN FEET. THE DEALER ADVISED HIM THAT THE ROTORS, BRAKES AND SPEED SENSOR WOULD NEED TO BE REPLACED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CONTACT STATED HE HAD EXPERIENCED THE FAILURE BEFORE AND REPAIRS WERE MADE BY THE DEALER. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE IS 153,847 UPDATED 08/17/10. *LJ THE CV BOOT WAS LEAKING. UPDATED 09/28/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336362June 15, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN PULLING FROM THE DRIVEWAY AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE CONTINUED MOVING AND CRASHED INTO A FENCE. THERE WERE NO INJURIES. NO POLICE REPORT WAS FILED. THE VEHICLE SUFFERED DAMAGES TO THE FRONT END AND BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES NEEDED TO BE REPLACED; THE REPAIR WAS PERFORMED AT THAT TIME. WHEN LEAVING THE DEALERSHIP, THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHO STATED THAT THE WHEEL SENSOR NEEDED TO BE REPLACED; THE REPAIR WAS PERFORMED AT THAT TIME. THE VEHICLE CONTINUED HAVING PROBLEMS AND WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MECHANIC WAS WORKING ON THE VEHICLE AT THE TIME OF THE COMPLAINT BUT STILL COULD NOT FIND THE PROBLEM. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 43,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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