Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11569454February 2, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated there was water and condensation accumulating in the exterior cab mounted third brake light. The contact stated that water was leaking into the cabin of the vehicle from the brake light. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake light and the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 01-08-42-001N - Exterior Lamp Condensation and Water Leak (Exterior Lighting). The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568610January 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, a warning chime sounded as the "Low Oil Pressure, Turn Vehicle Off Immediately" message appeared on the instrument panel. The contact pulled off to the shoulder of the highway and had the vehicle towed to the dealer. The dealer discovered a leak in the oil cooler line that needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 66,248.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567921January 26, 2024
SERVICE BRAKES
Brakes locked up and rear end slide out when just feathering the brakes into a turn in the cold
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11567960January 26, 2024
POWER TRAIN
The contact's boyfriend owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle began to jerk and hesitated while depressing the accelerator pedal. The contact stated that after a while, the vehicle would shut off while driving at various speeds, with the check engine warning light illuminated. The vehicle was taken to the dealer and the camshaft and transmission were replaced. The vehicle was taken back to the dealer on several occasions because the failure persisted. The contact was later informed that there was water damage throughout the vehicle and the contact was informed that the vehicle should have never been sold. The manufacturer was notified of the failure. The vehicle was then towed to an independent mechanic where it remained unrepaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567752January 25, 2024
ENGINE
I was driving my 2019 Chevy Silverado and the low oil pressure light came on. I pulled over to find that my truck was leaking oil. I called a tow truck and had the tow truck take me to location that I bought the truck (25 miles away). While waiting for the tow truck I did research about what could be happening. While doing my research I found this recall by Chevy: [XXX] My truck was looked at and I was called the next day and informed that the issue was "oil cooler line crimps coming apart and leaking". To my dismay I was informed that my VIN was not part of this recall. I find this to be either very ironic or the recall needs to be expanded to include additional 2019 Chevy Silverado's. I have an email from the service manager; Dereck West, at Victory Chevy Milan Michigan, stating that the diagnosis was as follows: "inspected to find oil cooler line crimps coming apart and leaking. replaced oil cooler line assembly". Again, this seems to match the recall perfectly. I was advised by Chevy to file a complaint and retain all records related to this incident. I have tried contacting GM for additional support. I have been unsuccessful with getting any responses from GM customer support. Upon additional research I found many forums that describe the exact same issue that I have described above. Customers having to pay for an issue that matches identically to a recall because their VIN is not part of the recall. It is my opinion that this recall should be expanded to include additional VIN's for 2019 Chevy Silverado's. I am more than willing to provide any additional information that might be needed. I appreciate your time in advance and look forward to hearing from you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567405January 24, 2024
SERVICE BRAKES, POWER TRAIN
There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567098January 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power with the message "Unable to accelerate above 25 MPH" displayed. The vehicle then indicated that the transmission was overheating. The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery, requiring that the battery be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-NA-149. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565528January 15, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
I started vehicle. Everything seemed fine. Drove 2 blocks and all eletricals started acting up. Lights flashing all warning lights went off. Service brakes, Service parking brake, service ECM, etc. Motor started to bog down and major knocking from engine. Took to GMC dealership. They found issues with lifters and had to replace all lifters and camshaft. Also replaced faulty brake sensor. Get truck back and oil cooler hose or line came off and was leaking oil. 1 week after repairs. Take back to dealership for repairs. 2 weeks later went to start truck all electronics went haywire, lights flashing, all warning lights start going off again. Truck will not start. Let sit for 15 mins. Try starting and no electrical power at all. Truck will not shift out of park. Major issue. Sounds to be a common issue with 2019 Trail Boss. Only has 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565152January 12, 2024
ENGINE
Oil cooling line failure at crimp joint. If oil line were to come apart all the oil would come out under the vehicle which could cause a vehicle to go out of control or vehicle surrounding this vehicle to go out of contoll. Plus it would destroy the engine. Independent service center confirmed the issue. Other than myself and the independent shop inspected it. The car was at the dealer and said it was normal oil consumption. They did not due their due diligence to determine the cause of the oil loss. The warning comes on the information screen saying to add oil. There was a Technical Service Bullentin (n212326940) issued by GM that expired on July 31, 2023 to address this specific issue with a NHTSA ID 10200186. The problem is GM states that my VIN number was not part of this correction. The TSB only pertained to a small specific group. In researching this it is a wide spread issue of failures for this specific part. My truck was at the dealer the summer of 2022 but because the cooling line leakage is at the front of the vehicle dripping right under the front bumper, almost 20 inches from the motor it never dawned on me that it was part of an oil loss issue from the cooling line. At the time it was in it was still under the 3 year, 36 month warranty. Which meant it would have been covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564848January 11, 2024
SUSPENSION, STEERING
In August 2023 I was hearing a popping noise coming from my truck. Took it to Hare dealership for diagnosis and repair. They had my truck until September 8, 2023. I was told Hare service couldn't reproduce the noise, ran multi-point inspection and was informed that everything was fine. Few days later, I returned to dealership and reported still hearing the popping noise. But service Mgr. said they found nothing wrong that wasn't repaired. Approximately 10 weeks later, while my wife was driving to pick up dinner, after stopping at a stop sign, she started moving and all the sudden steering the vehicle was impossible, and the truck collapsed in the middle of the dark road! See photos. I believe the safety risks to my family and other travelers on the roads speaks for themselves in this situation. I went to the scene with my father-in-law, where I saw my wife visibly terrified and shaking! As for the condition of the truck at the scene, see photos. I had the truck towed to my home, then called Hare Chevrolet the next morning and my truck was then towed to them. Hare reported that, Upper ball joint failed. Multiple damaged components. Recommend replacement of Upper Control Arm, Lower Control Arm, Axle Shaft, Steering Gear, RF Outer Tie Rod End, RF Brake Line, & Wire Repair for Speed Sensor. 4 Wheel Alignment: Required with ball joint replacement. [Primary]: D11 : Multi-Point Inspection (I), Wheels/Rims: Wheel repair. After waiting 6 weeks for Hare to provide a required written estimate detailing the costs of parts, labor, fees and taxes, I finally had my truck towed to another shop a few days ago. Excluding Sep. 8 to Nov 26, 2023, I have not had use of my family vehicle since August 15, 2023!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564882January 11, 2024
ENGINE
My truck recently started to leak oil onto my driveway so I took it to a local dealership to get it looked at. The service engineers diagnosed the problem as the Engine Oil Cooler line is detaching from the crimp causing oil to leak out. They also told me that there was a recall, see PDF attached, (#N212329640-01) that is associated with this problem. However, it only applies to my vehicle if it was manufactured in Canada and Alaska. My vehicle, I was told, was manufactured in Mexico. I brought it to the dealership and they told me this doesn't apply to my vehicles simply because of where my vehicle was manufactured. This is troubling information as the SAME issue that was part of a national recall is the SAME problem that is happening with my truck and could cause a major safety risk while driving, yet it is not part of the recall based off where it was manufactured. Specifically, the vehicle could be involved with "loss of propulsion" as stated in the original recall. This is too coincidental of an occurrence to simply ignore it which is why I wanted to file a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564969January 11, 2024
UNKNOWN OR OTHER
I was driving for an hour when the truck was dinging and it told me to turn off engine no pressure with oil coolant I pulled into a customer’s driveway and all the oil in the truck was all over the customer’s blacktop called Chevy they knew nothing about problem and said no recall and was not covered with 42000 miles on truck had it towed and repaired by my local mechanic who also questioned Chevy and got the same response
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562837December 31, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
Service park brake and service ESC lights are on, check engine on and motor making a knocking noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561629December 23, 2023
ELECTRICAL SYSTEM, ENGINE
When I shift the vehicle to “Park” and shut off the engine, a “Shift to Park” message comes on the dash and the electric components won’t turn off and the vehicle chimes until it will randomly stop. Sometimes it does not stop and will drain the battery completely. This happened once at a wedding venue in the middle of nowhere and I was left stranded. No matter how many times I restart the vehicle and shift to different gears, the message continuously comes up and only way to avoid battery draining is to disconnect it, which is a major inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560615December 18, 2023
ENGINE
One of the oil cooler lines on this truck is leaking oil from the crimped area where the rubber hose connects to the metal part. The GM Authority website says the dealer should fix this at no cost to the vehicle owner be because it is a GM issue on 2019 Chevrolet Silverados and 2019 GN Sierras. I called them and the lady looked up my VIN and said my truck isn’t included in this issue, but clearly, it is. The description of the issue on their website is the exact description of my truck and the issue of the leaking oil cooler line in the crimped area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559681December 12, 2023
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at approximately 15 MPH and accelerating, the vehicle independently came to a stop. The vehicle was still running however, the vehicle failed to accelerate while depressing the accelerator pedal. The contact was able to shift into reverse(R) and then shifted into drive(D) and the vehicle was able to move forward; however, the vehicle came to an abrupt stop. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer however, the cause for the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557316November 28, 2023
POWER TRAIN
Since approximately 30,000 miles I have been having issues with the transmission. I have taken my truck to x3 different dealerships. Tom Bell in Redlands, CA and Mark Christopher in Ontario, CA are the first two. Both of them have told me there wasn't a problem and reprommgrammed the computer for the trans. I tried working with the chevy advocate and they did nothing but give me the run around until my chevy warranty ran our at 60,000 miles. Now I am once again attempting to get the truck looked at by a chevy dealer and I have taken it today to Diamond Hills in Banning, CA. My extended warranty runs out in 3000 miles and they had me come in to have it evaluated and they said they wanted to service the transmission. So we will see what happens. I regularly take my truck to be serviced at firestone and my firestone rep has warned me my transmission is definitely going OUT! It is unfair how the everyday person if forced to eat the cost while chevy keeps making money and dodging their intentionally distributed problem trucks. Please advise on how to hold them accountable for their intentional malpractice. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556900November 27, 2023
STEERING
Vehicle steering became intermittently jerky while turning in reverse out of driveway and back up camera guide disappeared. This happenend suddenly every time backing out of driveway for about 4 days. The second episode was while attempting to do a K turn. Steering was lost, could not complete the turn almost putting the vehicle into a large ditch. I was able to complete the turn and vehicle opperated seemingly "normal". Concerned, I drove dorectly home, the same happened while turning another corner almost into a ditch.....had to stop short of the turn and muscle the steering wheel to safely get through the corner. The dash communication system showed "service power steering no assist soon" while the incidents happened. After parking vehicle at home the alert would not go away and unable to turn steering wheel. This steering issue seemed to happen at a reduced speed while turning. Very dangerous situation !! I will need to have the truck towed to shop for review and contact dealer for any currnt recalls. I know GM trucks have been recaled for this issue on past models. I have read a bad ground on the passenger side chassis behind front tire may be the culprit as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556713November 24, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
CEL for emissions evap circuit. Problem part is fuel pump control module. GM has recalled other vehicles over this part and has suggested its failed operation may cause the engine to stall due to the fuel pump shutting off. Currently my vehicles evap system is unable to vent fuel vapors to the engine which poses a safety risk if the pressure accumulates in the tank. I believe GM wasn’t thorough in the recall and only recalled what was absolutely necessary. The part is on back order which points to how common this item fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556587November 23, 2023
STEERING
Power steering failure while the vehicle is in motion. Power assist goes off and on intermittently, without warning. This causes a very unsafe condition, particularly if you are in a curve or turn. There have been other reported failures on this model truck. I have taken the vehicle to an authorized Chevrolet dealer who stated there is no recall on the vehicle for this problem, but also stated Chevrolet is aware of the problem and has had a recall in the past for the electronic steering doing the same thing. The dealer stated they could not replicate the problem and charged me 147.00 for diagnostic, which showed nothing. This was done, although the truck was sold as a certified pre owned vehicle with warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado