Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#11583441April 16, 2024
UNKNOWN OR OTHER
Frame is completely rotted out at 104,000 miles. Why are all Chevy Silverado 1500s from 09-14 all rotting out extremely fast. There needs to be a recall ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582765April 13, 2024
UNKNOWN OR OTHER
I recently had my vehicle inspected and the garage personnel told me it would pass inspection this time because there is a lot of rust on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582614April 12, 2024
SUSPENSION
my frame is rotting out there is a section missing by gas tank. i checked on line with other people and a lot of people have same problem i know totyota had problem and had to replace frames .gm should have too. please help. thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577842March 17, 2024
UNKNOWN OR OTHER, SUSPENSION
Complete structural failure of chassis (Frame). Upon inspection on a mechanics lift the frame is cracked in several places and due to the undersized structural components and type of steel resulted in extensive corrosion. All components of vehicle depend on structural integrity of support frame. The frame has been inspected by several mechanics. All suspension components attached to vehicle frame are in serious jeopardy of failure. Several other Chevrolet truck owners have total losses of vehicle value to to undersized structural frame and extensive corrosion. This is a manufacturer's defect, its similar to building a house on a weak foundation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575258March 4, 2024
STRUCTURE:BODY
FRAME IS SEVERELY RUSTED THROUGH. NEEDS TO REPLACED, TRUCK HAS BEEN GARAGE KEPT. WITH LESS THE 100,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575262March 4, 2024
AIR BAGS
The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags). The dealer was made aware of the issue but denied the recall repair due to the vehicle having a Salvage Title. The manufacturer was made aware of the issue and a case was opened. The contact was informed to have the DMV remove the branded title from the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573466February 22, 2024
UNKNOWN OR OTHER
The frame is completely rusted on this truck it has approximately 133k miles on it. In my research on this year truck there are many complaints for the same issue some through this site and others through forums. There needs to be a frame recall issued on this truck the approximate date below is when it was noticed during an inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566213January 18, 2024
AIR BAGS
I WAS DRIVING DOWN THE ROAD AND THE AIRBAG WENT OFF AND CAUSED ME TO CRASH INTO A POLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11565259January 13, 2024
UNKNOWN OR OTHER, SUSPENSION
Frame of truck rotted. Went to change shocks and it fell right off. Removed the bottom bolt on the shock and the 15 lbs shock fell to the ground with the top bolt still attached to the frame.2 years ago had to replace the the hitch due to rusted out Glad I was not pulling my 6000 lbs camper down the highway. The frame is so badly rotted it is unsafe to drive down the road. Not surface rust holes the inside of frame is rotted both sides. Unsafe to drive. Owned this truck for 9 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564389January 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562949January 2, 2024
STRUCTURE:BODY, SUSPENSION
This vehicle has a frame that is rusted far beyond what you would normally expect. The same problem is listed in other complaints here and elsewhere online. The passenger side running board fell off because the frame it was attached to was so badly rusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562901January 1, 2024
FUEL SYSTEM, DIESEL:DELIVERY
With all the known issues involving the failing CP4 fuel pumps out in the field, why hasn't there been a nationwide recall on this issue? We're being proactive in getting our LML repaired to save our engine. We want our costs reimbursed. This isn't a "small" matter. It's freakin' huge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558327December 4, 2023
UNKNOWN OR OTHER
I was told when I had my oil changed that my frame is rusted and has cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553689November 5, 2023
UNKNOWN OR OTHER
TOOK VEHICLE TO DEALER TO GET AN ALINGMENT, THE DEALER SAID COULD NOT DO THE ALINGMENT BECAUSE FRAME WAS BROKEN, UNDER CLOSER INSPECTION FOUND OUT THAT FRAME IS RUSTED AND DETERATING IN MANY SPOT INCLUEDING REAR LEFT SECTION AND REAR RIGHT SECTIONS, ON LEFT NEAR FUEL TANK, CROSS RAIL FOR FUEL TANK, THAT ATTACH FUEL TANK TO VEHICLE, ALSO CROSS MEMBER THAT ATTCH SHOCKS ON REAR TO TO FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551881October 25, 2023
SUSPENSION
My 2011 Silverado has a very clean body, but the frame is completley rusted out. If you Google frame issues on these trucks you will see that many people are having the same issue and GM is doing nothing about it. I think GM should have to buy back these trucks as my truck went from being worth $12000 to being worth nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549261October 10, 2023
ENGINE
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543965September 11, 2023
UNKNOWN OR OTHER
I had my truck in my shop after a lot of clunking started to come from the rear suspension. I had the truck up on the lift to check out the cause, and found very disappointing news. This truck has approximately 107,000 miles on it, and should not have this much compromised structure. The body is in near perfect condition. The vehicle has always been garage kept and clean. The entire rear frame of the truck has rust scale/perforation. Multiple areas are flaking badly and have holes that are 1/2" and larger. The rearmost cross member that attaches the upper shock is rotted out and missing. The other crossmembers are in poor condition. The areas of the frame where the leaf springs attach are thin. The only solution that seems feasible is a complete stripping, reinforcement, and/or replacement of the rear frame section. I own and operate my own shop, and have the ability to do this work for myself but there is no reason I should have to fix a truck that is 12 years old. Sadly, this is not the only GM product I have seen with this type of rot. It's just unfortunate that my personal vehicle has one of the worst frames that I have encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543572September 9, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
On August 24, 2023 I took my 2011 Silverado WT extended cab 4X4 to a local independent service facility for a required annual safety inspection. It has failed an annual vehicle safety inspection due to frame rust through. I am scheduled with the repair shop to repair this new rust section September 12, 2023. This is the second year in a row that it has failed due to frame rust through after having been repaired last year. The truck has 141,846 mile on it and should not be experiencing a frame issue requiring welding repairs. If I lived in a state that did not require annual safety inspections this could easily become a major safety hazard resulting in a crash with severe personal injury or death. GM should be notified and held accountable to provide necessary repairs and or compensation very similar to the Toyota Tacoma frame recall a few years back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543113September 7, 2023
POWER TRAIN
TRANSMISSION CONTROL MODULE (TCM). FAILURE OF THIS PART LEAVES THE VEHICLE INOPERABLE AND UNABLE TO DRIVE. BEING STRANDED, OR IN TRAFFIC CAN CAUSE INJURY TO MYSELF OR ANY OTHER DRIVER THAT MAY ENCOUNTER ME DISABLED UNKNOWN, MAJOR PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE. DEALER INVENTORY OF THE PART IS EXHAUSTED AND TRUCKS ARE SITTING INOPERABLE ALL OVER THE U.S.A. NO INDICATIONS OF A ISSUE WERE DISPLAYED PRIOR TO THE PROBLEM. THE PROBLEM DOES DISPLAY ON DASH, AFTER THE PROBLEM SHOWS UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542621September 5, 2023
STRUCTURE:BODY
Truck has excessive rust and holes on frame, back wheel wells completely rotted out and bed is completely rusted out. Had to get covers for the wheel wells because it failed inspection due to the fact if someone bumped it they could be cut by the jagged edges. Have had over $6000 worth of frame work done in approximately 2021 and needs more. I will find receipts and send pictures. Chevy needs to be held responsible. Currently at dealer for airbag recall and inspection. There is no way it will pass. Huge safety issue and this is certainly not the only truck like this. How can Chevrolet get away with this? Toyota did right by frame issues. Why is Chevrolet not being held responsible? I've been to Mavis, Pocono Metal Craft and numerous other garages who all say the truck is so rusted it's worthless. When brought to the dealer where purchased, I was told there was nothing they could do. But when looking on line there is a recall put out in 2020 regarding Chevrolet frames and spraying the frame to prevent further damage. I was told it's due to the winters and what is sprayed on the road. That's not why this happened to thousands and thousands of people. I took great care of this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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