Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#11076516March 6, 2018
AIR BAGS
VEHICLE WAS TRAVELING DOWN A STATE HIGHWAY WHEN IT WENT OFF THE ROAD, DOWN A SHORT EMBANKMENT, HIT AT LEAST 2 TREES BEFORE COMING TO REST. THE COLLISION WAS A FRONTAL COLLISION AND THE VEHICLE WAS A TOTAL LOSS. THE AIRBAG, HOWEVER, DID NOT DEPLOY DURING THE ACCIEENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072997February 15, 2018
STEERING
THE IGNITION IS NOT WORKING RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061708February 14, 2018
ENGINE
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ENGINE FUEL INJECTORS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE REQUIRED HAVING THE FUEL INJECTORS REPLACED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED TWICE UNDER WARRANTY. THE CONSUMER REQUESTED FOR THE MANUFACTURER CONTINUE TO REPAIR THE INJECTORS UNDER THE WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855736January 31, 2018
FUEL SYSTEM, GASOLINE, SERVICE BRAKES
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066054January 31, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE DRIVER HAD TO APPLY FORCE TO STOP THE VEHICLE, WHICH HAD STILL GONE THROUGH THE STOP SIGN DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE BRAKE SYSTEM RECALL. THERE WERE MORE THAN 20 TSBS ON THE BRAKE SYSTEM; HOWEVER, THE MANUFACTURER PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064120January 22, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, WHICH CAUSED THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT WAS A CERTIFIED MECHANIC AND WAS ABLE TO DIAGNOSE THAT THE BRAKE LINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057511December 30, 2017
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
I WAS DRIVING ON HWY 495 WHICH IS A CITY ROAD TOWARDS HWY 19 DRIVING APPROX 53 MPH IN CRYSTAL RIVER, FL. THE VECHILE AHEAD OF MY MINE WAS 3 CAR LENGTHS AHEAD WHEN I SAW THERE BRAKE LIGHTS ON, I APPLIED THE USUAL APPROPRIATE BRAKE PRESSURE WHICH IS NO HARDER OR SOFTER THEN ANY OTHER TIME. ONCE I SLOWED DOWN TO 40 MPH IN THE BACK PASSENGER SIDE REAR TIRE FELT LIKE IT EXPLODED AND HEARD A HUGE EXPLOSIVE TYPE SOUND AND ACTUALLY FELT THE ENTIRE BACK END OF MY SILVERADO LIFT UP AND SHIFT LEFTWARDS INTO THE OPPOSITE LANE CAUSING MY TRUCK TO ALSO GET STRUCK BY ANOTHER TRUCK CAUSING WHAT WAS A EXTREMELY WELL MAINTAINED TRUCK WITHOUT A SINGLE DING OR MECHANICAL ISSUES UNTIL THIS OCCURRED. I AM A ENGINEER AND HAVE NEVER WITNESSED A TIRE THAT LOOKED THE WAY THIS DID , BY SIMPLY DRIVING . I HAVE ALL RECORDS FOR MAINTAINCE,ROTATIONS ETC.. OVERALL I HAVE MADE MULTIPLE COMPLAINTS AND HAVE SPENT 3500 ON TIRES AND REPAIRS AND STILL THE TRUCK NEEDS 4500 MORE . I ALSO HAVE HAD TO REPLACE THE RIM THAT THE TIRE WERE ON AND THESE WERE THE RECOMMENDED TIRES FOR MY TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11056852December 27, 2017
SERVICE BRAKES
EXPERIENCING UNWANTED ABS ACTIVATION AT LOW SPEEDS ON DRY ROADS WHEN SLOWING DOWN AND/OR STOPPING, WITH OR WITH OUT PRESSING ON THE BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041306October 30, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO STEWART CHEVROLET (780 SERRAMONTE BLVD, COLMA, CA 94014) WHERE THE CONTACT WAS INFORMED ABOUT AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT BEING REPAIRED PER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 133,475. *TT CONSUMER STATED HE HAD A NUMEROUS CLOSE CALLS WITH THE BRAKES. HAD ONE ACCIDENT WHERE THEY FAILED TO DO THEIR JOBS. UPDATED 8/7/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11035131October 20, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF THE DRIVEWAY, THE BRAKES DID NOT WORK. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT SHIFTED TO DRIVE TO PARK THE VEHICLE BACK IN THE DRIVEWAY, BUT THE BRAKES DID NOT WORK AGAIN. THE EMERGENCY BRAKE HAD TO BE UTILIZED. THE CONTACT EXITED THE VEHICLE AND NOTICED BRAKE FLUID ALL OVER THE DRIVEWAY. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THE BRAKE LINES WERE SEVERELY RUSTED TO THE POINT THAT IT WAS HARD TO DETERMINE WHICH OF THE BRAKE LINES WAS LEAKING FLUID. THE VEHICLE WAS TOWED TO THE DEALER (KENDRED CHEVROLET IN SMITHFIELD, MISSOURI) WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032746October 10, 2017
STEERING
AT LOW SPEEDS MY 2002 CHEVY 4WD WILL NOT TURN TO THE RIGHT. LEFT DOES NOT SEEM TO BE AFFECTED. I HAVE REPLACED THE BELT, AND THE BELT TENSIONER, AND THE IDLER PULLY WITH NO CHANGE TO THE STEERING. I ALSO HAVE REPLACED THE POWER STEERING FLUID ON A REGULAR BASIS (50,000 MILES BETWEEN). I WAS ABOUT TO REPLACE THE POWER STEERING PUMP WHEN I FOUND THAT OTHERS HAVE HAD PROBLEMS WITH THE RACK AND PINION. I AM HOPING THIS REPORT WILL CONVINCE GM TO ISSUE A RECALL. TRUCK HAS APPROXIMATELY 107,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031601October 3, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 7 MPH, THE ANTI-LOCK BRAKE SYSTEM ACTIVATED AND PULSATED UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY APPROXIMATELY THREE WEEKS AGO AND HAS BECOME WORSE. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030820October 2, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ANTI-LOCK BRAKE SYSTEM ENGAGES AT SLOW SPEEDS CAUSING INABILITY TO STOP. THE ROAD SURFACE DOES NOT MATTER, WET, DRY, DIRT OR PAVED, IT IS A FAILING SYSTEM. THIS WAS A RANDOM PROBLEM, NOW IT HAPPENS ALL THE TIME. THE SYSTEM WILL MAKE A RATCHETING SOUND THEN A GRINDING BEFORE AS YOU COME TO A STOP. YOU HAVE TO BE READY TO LET OFF THE BRAKE AND REAPPLY PRESSURE HOPING IT WORKS. I LIVE IN A NEIGHBORHOOD WITH SMALL CHILDREN RUNNING AROUND EVERYWHERE. I WOULD HATE TO THINK WHAT WOULD HAPPEN IF THESE BRAKES FAILED ME WHEN I REALLY NEEDED THEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021260September 3, 2017
SERVICE BRAKES
ALL BRAKE LINE FOR ENTIRE TRUCK HAD TO BE REPLACED BECAUSE OF RUST ISSUES, AS WELL AS REAR BACKING PLATES WHICH HAD RUSTED COMPLETELY AWAY. ABS SENSORS ARE ACTIVATING AT LOW SPEED ON DRY PAVEMENT CAUSING TRUCK TO TAKE LONGER SPACE TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020557August 30, 2017
ENGINE
EXHAUST MANIFOLD BOLTS BREAKING AND BOTH EXHAUST MANIFOLDS CRACKING EVRY 50000 MILES. OCCURS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012458August 2, 2017
SERVICE BRAKES
BRAKE LINES ARE SEVERELY CORRODED. CAUSING PIN HOLE LEAKS. LINES ARE SO SEVERELY CORRODED THAT THERE IS NO WAY TO FIX EXCEPT TO REPLACE ALL BAKE LINES. THIS IS A EXTERME COSTLY REPAIR. DEALER SHIP QUOTED A MINIMUM $1700.00 BUT COULD BE HIGHER. LEAKS OCCURR WHILE DRIVING THEN APPLYING BRAKES DUE TO CORROSION CAUSE WEAK SPOTS IN LINES. LEAKS ONLY OCCURR WHILE DRIVING THEN APPLYING BRAKES THAT CAUSE INCREASE IN PRESSURE IN LINES. THIS COULD BE VERY DANGEROUS IN FAST MOVING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011197July 28, 2017
SERVICE BRAKES
BRAKE LINES RUSTED OUT CAUSING VEHICLE TO LOOSE BRAKING ABILITY AND AN ACCIDENT WITH MINOR VEHICLE DAMAGE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004320July 11, 2017
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. UPON INSPECTION, THE CONTACT NOTICED SEVERE CORROSION OF THE VEHICLE'S FRAME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000403June 21, 2017
SEATS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE SEAT METAL FRAME DETACHED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THEN CONTINUED DRIVING. THE VEHICLE WAS TAKEN TO A POST REPAIR SHOP AND THE SEAT FRAME WAS WELDED. THE SEAT WAS REPAIRED. IN ADDITION, THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE SEAT BELT WAS ATTACHED TO THE FRAME. THE CONTACT CALLED PINE BELT CHEVROLET DEALER AND THE MANUFACTURER WHO STATED THAT THERE WAS NO REPLACEMENT PART. THE APPROXIMATE FAILURE MILEAGE WAS 218,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986316May 18, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
DRIVING ON ROADWAY AND HIT A CONCRETE MAIL BOX AIR BAGS DIDN'T DEPLOY HAD SURGERY ON MY LEFT ARM BROKEN LEFT LEG FIBULA HAD A BOWEL BLOCKAGE HIT A ILLEGAL CONSTRUCTION MAIL BOX MADE OF CONCRETE BLOCKS AND REBAR AIRBAGS DIDN'T DEPLOY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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