Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11383382December 14, 2020
FUEL/PROPULSION SYSTEM
MY 2017 (1500) SILVERADO LTZ RUNS ROUGH WHEN EVER THE TRUCK IS IN MOTION. IT EVEN RUN ROUGH WHEN IT'S PARKED AND NOT MOVING. THE SHIFTING IS ROUGH AS WELL. FOR EXAMPLE, WHEN I'M AT A RED LIGHT, A STOP SIGN OR JUST AT A COMPLETE STOP, I HAVE TO TAKE OFF FAST BECAUSE IF I TAKE OFF SLOWLY, MY TRUCK WILL JERK INCREDIBLY HARD. I TURNED ON MY TRUCK ONE MORNING AND IT JUST WAS SHAKING SO BAD AND OUT OF CONTROL. I TOOK MY TRUCK TO A CHEVROLET DEALERSHIP TO GET A DIAGNOSIS DONE AND I HAVE 3 BAD FUEL INJECTORS. THEY WANT TO CHARGE ME ABOUT $1400 FOR THE REPAIRS, NOT HAPPENING. GM HAS ISSUED FREE REPAIRS FOR THESE INJECTORS SINCE THEY'RE A COMMON PROBLEM WITHIN THESE TRUCKS BUT THEY'RE ONLY ALLOWING THE FREE REPAIRS DONE IN 13 STATES AND MY STATE, (IDAHO) IS NOT ONE OF THEM. IT'S A 4 YEAR OLD TRUCK WITH ONLY 43,000 MILES ON IT. I SHOULDN'T HAVE A REPAIR THAT'S OVER $1,000 DOLLARS. THAT DOESN'T SIT RIGHT WITH ME AND IT WOULDN'T SIT RIGHT WITH YOU IF YOU WERE IN MY SHOES. IM AFRAID I'LL BE STRANDED OUT ON THE ROAD WITH A FAIRLY PERFECTLY NEW, LOW MILEAGE TRUCK. THIS IS NOT A OWNERS PROBLEM, IT'S A GM PROBLEM THAT SHOULD BE COVERED BY THEM, NOT BY THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382859December 10, 2020
ELECTRICAL SYSTEM
WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382786December 9, 2020
POWER TRAIN
THE TRANSMISSION ON MY 2017 HAS GONE OUT. I AM HAVING TO HAVE IT REPLACED AND MY TRUCK IS ONLY 3 YEARS OLD. FROM WHAT I AM READ THIS HAS BEEN AN ON GOING ISSUE WITH THE 2017 CHEVROLET'S. I AM VERY DISSATISFIED WITH THE WHOLE SITUATION AND THE FACT THAT GM WILL DO NOTHING TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378307December 7, 2020
POWER TRAIN
TRANSMISSION SHUTTER. TOOK TO DEALERSHIP TWICE AND REPLACED TRANSMISSION FLUID AND FILTER FIRST TIME. NO CHANGE. THE SECOND TIME COULD NOT FIND ANY CODES BUT WOULD NOT MAKE ANY CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378316December 7, 2020
STEERING
WHILE MAKING LOW SPEED TURNS THE POWER ASSIST FAILS, MOMENTARILY RESULTING IN EXTREME DIFFICULTY TURNING/MANEUVERING. THIS HAPPENS NO MATTER WHAT TYPE OF ROAD SURFACE IS BEING DRIVEN ON (PAVED, UNPAVED) AND DOES NOT HAPPEN ALL THE TIME RESULTING IN SITUATIONS WHERE I HAVE MOMENTARY LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378102December 6, 2020
SERVICE BRAKES
WHILE GOING THROUGH A DRIVE THROUGH RESTAURANT, AFTER I ORDERED MY FOOD AND LET MY FOOT OFF MY BRAKE TO ADVANCE FORWARD AND STOP AT THE WINDOW TO PAY ABOUT 20-30 FEET AHEAD, I COULD NOT BRAKE IN TIME TO STOP AT THE WINDOW. MY BRAKE PEDAL WAS VERY HARD TO PUSH AND EVEN THOUGH I WAS PUSHING VERY HARD IT BARELY STOPPED, EVEN THOUGH I WAS GOING LESS THAN ONE MPH. THIS WAS VERY SCARY AS NONE OF MY WARNING LIGHTS WERE NOTING ERRORS AND IT HAPPENED OUT OF THE BLUE. I ONLY LIVE TWO MILES AWAY SO I DROVE HOME VERY SLOW AND I DIDN'T NOTICE THE SAME ISSUE ON THE DRIVE HOME. HOWEVER, WHEN I PULLED MY TRUCK INTO THE GARAGE, IT STARTED TO HAPPEN AGAIN AND I COULD HEAR THE BREAKS DOING SOMETHING WEIRD. I'M TAKING IT TO THE SHOP TODAY TO GET FIXED TOMORROW WHEN THE SHOP OPENS. I DID RECEIVE TWO WARNING MESSAGES VIA TEXT WHEN I GOT HOME. DIAGNOSTIC ALERT: SERVICE THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. DIAGNOSTIC ALERT: SERVICE THE ANTILOCK BRAKING SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. MY MAIN CONCERN IS THE ARTICLES I READ ABOUT THIS ISSUE MAKE IT SOUND LIKE WARNING LIGHTS GO OFF TO LET YOU KNOW SOMETHING IS WRONG AND THE ARTICLES SAY IT'S OK TO DRIVE BECAUSE THE SAFETY FEATURES DISENGAGE, HOWEVER, MY FEATURES DID NOT DISENGAGE WITHOUT WARNING AND I'M GLAD A CAR OR PERSON WAS NOT IN FRONT OF ME AT THE TIME IT HAPPENED OR I WOULD HAVE HIT THEM. THIS IS VERY CONCERNING AND NEEDS ADDRESSED BEFORE SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376373November 25, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WHILE DRIVING UP AN INCLINE AT SLOW SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COULTER BUICK GMC TEMPE (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE THE MANUFACTURER WAS INFORMED OF THE ISSUE AND A FACTORY REPRESENTATIVE WAS SENT OUT TO INSPECT THE VEHICLE. THE FACTORY REPRESENTATIVE THEN INFORMED HIM THAT THERE WERE NO FOUND ISSUES WITH THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO JERRY SEINER CHEVROLET (1990 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE THE CONTACT POINTED OUT THAT THERE WAS WEARING ON THE FRONT TWO TIRES THAT HE BELIEVED WAS RELATED TO THE SUSPENSION. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375842November 22, 2020
SERVICE BRAKES
WHEN PRESSING THE BRAKES AT LOW SPEEDS SUCH AS IN A DRIVE THRU OR PARKING LOT, THERE IS A PRESSURE LOSS IN THE BRAKES. THIS REQUIRES SIGNIFICANTLY INCREASED BRAKING PRESSURE TO STOP. FAILURES ARE ASSOCIATED WITH A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT OR VIBRATION IN THE PEDALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375730November 21, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375618November 20, 2020
POWER TRAIN
PURCHASED MY VEHICLE JUST A FEW MONTHS AGO AND HAD ZERO ISSUES, OTHER THAN PESKY AFM BULL. WITHIN THE LAST MONTH, TRANSMISSION BEGAN SHUDDERING AND JERKING AS IF SLIPPING GEARS UNDER NORMAL DRIVING CONDITIONS. SOON THEREAFTER, A WHINING NOISE STARTED THAT WAS MORE PREVALENT DURING GEAR CHANGE. SPOKE TO TECHNICIANS AT MY LOCAL GM DEALERSHIP SERVICE DEPARTMENT AND HE INFORMED ME THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS YEAR MODEL AND TRANSMISSION. ACCORDING TO THIS SENIOR TECHNICIAN, THEY HAVE FOUND THAT A FLUID SWAP CAN CURE THESE ISSUES BECAUSE THE WHAT IS CALLED FOR FROM FACTORY JUST DOESN'T CUT THE MUSTARD. CHECKED THE SYSTEM, AND TO MY ASTONISHMENT, THERE ARE NO RECALLS OR SERVICE BULLETINS FOR THIS KNOWN ISSUE. TAKE MY TRUCK IN FOR SERVICES, HOPING ALL I WOULD NEED STILL IS THE FLUID SWAP, AND NOW THE TECHNICIANS ARE TELLING ME I NEED TO FORK OVER 5K FOR A NEW NEW TRANSMISSION BECAUSE MINE IS SHOT. EVEN MORE TO MY AMAZEMENT, I START LOOKING AROUND ON THIS SITE AND THERE HAVE BEEN A TON OF SIMILAR COMPLAINTS SURROUNDING THIS YEAR MAKE AND MODEL TRANAMISSION, AND YET, GM HAS DONE NOTHING TO CORRECT OR PREVENT THESE PROBLEMS FROM PERSISTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375661November 20, 2020
ELECTRICAL SYSTEM, STEERING
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374994November 17, 2020
SERVICE BRAKES
I NOTICED OVER THE PAST COUPLE OF DAYS, WHEN VEHICLE IS MOVING AT VERY LOW SPEEDS LESS THAN 10MPH, THE BRAKE PEDAL IS HARD TO PUSH DOWN AND VEHICLE KEEPS ROLLING BEFORE COMING TO A COMPLETE STOP. THIS CAN BE REPLICATED EVERY TIME EVEN WHEN GOING IN REVERSE. AT SPEEDS ABOVE 10MPH, THE BRAKING SYSTEM WORKS JUST FINE. THIS HAS CAUSED A FEW NEAR MISSES WHERE I ALMOST BACKED INTO ANOTHER VEHICLE WHILE PARKING IN REVERSE IN A LOT; ALMOST RAN INTO MY GARAGE DOOR; AND ALMOST CRASHED INTO ANOTHER VEHICLE IN FRONT OF ME AT THE LIGHT. IF YOU GO FROM PARK TO DRIVE AND JUST LIFT YOUR FOOT OFF THE BRAKE PEDAL WITHOUT APPLYING GAS AND VEHICLE STARTS ROLLING, THEN YOU APPLY THE BRAKES, IT WILL KEEP ROLLING A FEW FEET BEFORE COMING TO A COMPLETE STOP AND AS MENTIONED PREVIOUSLY THE BRAKE PEDAL IS HARD TO PUSH DOWN AND ONLY GOES DOWN ABOUT A COUPLE INCHES. I AM SCHEDULED TO TAKE MY VEHICLE IN TO SERVICE THIS ISSUE AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375034November 17, 2020
SERVICE BRAKES
PRESSING THE BRAKES AT LOW SPEEDS (DRIVE THRU, PARKING SPACES) SEEMS TO CAUSE A PRESSURE LOSS IN THE BRAKES. THIS CAUSES INCREASED BRAKING PRESSURE TO STOP. YOU CAN HEAR A TICK COMING FROM WHAT I ASSUME IS THE ABS CONTROLLER. THIS HAPPENS IN FORWARDS AND REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375075November 17, 2020
FUEL/PROPULSION SYSTEM
THE TRUCK HAS A TRANSMISSION ISSUE THAT CAUSES THE TRANSMISSION TO POP AND JOLT BETWEEN SOME OF THE LOWER, IN -CITY GEARS. IT PUTS A STRAIN ON THE POWERTRAIN AND CAUSES THE TRUCK TO JERK AND DELAY FOR A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374513November 13, 2020
SERVICE BRAKES
BRAKES HAVE FLUTTERED INTERMITTENTLY FOR THE PAST FEW MONTHS AT LOW SPEEDS, FEELS LIKE ABS PULSING. IN THE PAST WEEK TO 10 DAYS, BRAKE PEDAL FEELS "DEAD" WHEN I APPLY BRAKES AT LOW SPEED, HAS GONE TO FLOOR WITH NO RESPONSE TO BRAKING INPUT. YESTERDAY, WHEN PULLING IN DRIVEWAY TOWARDS GARAGE, MAYBE 3 MPH, APPLIED BRAKES WITH NO RESPONSE. SHIFTED QUICKLY INTO NEUTRAL AND APPLIED PARKING BRAKE, STOPPING INCHES AWAY FROM GARAGE DOOR. TRUCK WAS IN FOR BRAKE ISSUE RECALL AND WAS RECALIBRATED ON NOVEMBER 16, 2019. APPARENTLY IT NEEDS TO BE RECALIBRATED OR HAVE FURTHER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373969November 10, 2020
SERVICE BRAKES
WHEN PUSHING DOWN ON THE BREAK PEDAL IT'S NOT SLOWING DOWN AND STOPPING THE TRUCK IT'S HAPPENED ABOUT 5X
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373827November 9, 2020
ENGINE, POWER TRAIN
I WAS STOPPED AT A STOPLIGHT, WHEN THE LIGHT TURNED GREEN, I LET OFF THE BRAKE AND THE TRUCK TOOK OFF AT FULL THROTTLE. I NEVER EVEN HAD TIME TO TOUCH THE GAS PEDAL, IT WENT FROM 0 TO 60 IN LESS THAN 1/2 A BLOCK. I THOUGHT IT MAY HAVE BEEN A CRUISE CONTROL ISSUE AND TRIED SEVERAL TIMES TO TURN IT OFF, BUT DIDN'T SLOW DOWN ONE BIT. WHEN WE GOT OUT OF TOWN, I LET OFF THE BRAKES AND IT CONTINUED TO GAIN SPEED UNTIL WE HIT 75 MPH. I AGAIN ENGAGED THE BRAKES, TURNED A CORNER TO GET OFF THE ROAD, AND WHEN I TURNED, THE TRUCK WENT BACK TO NORMAL. IT WAS LIKE A SWITCH WAS TURNED OFF. THE ENTIRE INCIDENT LASTED ABOUT 5 MINUTES, BUT IF WE HAD SNOW OR ICE ON THE ROAD AS IS USUAL THIS TIME OF YEAR, IT SURELY WOULD HAVE RESULTED IN A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373039November 4, 2020
ELECTRICAL SYSTEM
MY 2017 SILVERADO HAD A RECALL FOR THE REAR DEFROSTER. THE RECALL REPAIR WAS PERFORMED 6 MONTHS AGO. OVER THIS PAST WEEKEND, AN ELECTRICAL FIRE SMELL APPEARED IN THE VEHICLE, AND SHORTLY THEREAFTER, THE REAR SLIDING WINDOW BEGAN TO SMOKE FROM BEHIND A PLASTIC PART. I IMMEDIATELY PULLED THE TRUCK OVER AND SHUT DOWN THE ENGINE AND EVACUATED MY FAMILY. THE SMOKE STOPPED AND I REMOVED THE FUSE AND RELAYS FOR REAR DEFROST TO PREVENT FUTURE FIRE. CLEARLY THE RECALL REPAIR DID NOT ACCOMPLISH FIXING THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372872November 3, 2020
SERVICE BRAKES
I NOTICED A TICKING NOISE FROM MY ENGINE COMPARTMENT WHILE STATIONARY, AND BEGAN EXPERIENCING A VIBRATING BRAKE PEDAL/NOISE WHEN BRAKING AT LOW SPEED (IN DRIVEWAY OR PARKING LOT). I HAD A 'SERVICE- BRAKE ASSIST' MESSAGE SHOW ON MY INSTRUMENT CLUSTER. ON 11.3.2020, I EARLY STRUCK ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPOT DUE TO A DRAMATIC INCREASE IN EFFORT TO PRESS THE BRAKE PEDAL. THESE SYMPTOMS CONTINUE AT THE MAJORITY OF MY LOW SPEED BRAKES, I HAVEN'T NOTICED IT WHILE ON CITY STREETS OR HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372780November 2, 2020
SERVICE BRAKES
GOT ALERT FROM ONSTAR ABOUT ANTI LOCK BRAKING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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