Chevrolet Silverado Complaints (2009)

592 consumer complaints on file.

#10504123March 22, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
SERVICE TRACTION CONTROL, SERVICE STABILITRAK, TRACTION CONTROL OFF, STABILITRAK OFF, LOSS OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504157March 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY JERKED AS THE STABILITY LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED INTO A PARKING SPACE AND SHUT OFF AND ON AND THE ENGINE STARTED TO IDLE AT A HIGH SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST THAT SHOWED THAT THE THROTTLE POSITION SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,475. UPDATED 05/08/13*LJ UPDATED 05/23/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502413March 11, 2013
ELECTRICAL SYSTEM
WHILE DRIVING ALONG HIGHWAY I NOTICED THE SPEEDOMETER NEEDLE WAS ON ZERO. UPON FARTHER INVESTIGATION I FOUND ALL INSTRUMENT PANEL LIGHTS WERE OFF AND DIRECTIONAL AND HAZARD FLASHERS WOULD NOT OPERATE. I STOPPED, RECYCLED MASTER SWITCH OFF THAN ON, LIGHTS WORKED PROPERLY. EVENT OCCURRED AGAIN SIX DAYS LATER. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498376February 16, 2013
STRUCTURE, AIR BAGS
1.) I HAVE NOTICED THAT I HAVE TWO CRACKS ON MY DASH BOARD 2FT 8"INCHES APART . 2.) MY MAIN CONCERN IS THE CRACK ON THE LEFT SIDE OF THE PASSENGER AIR BAG 1"INCH LONG INTO THE AIR BAG COMPARTMENT GROVE. 3.) I HAVE ONLY 2,189 MILES ON MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496236February 3, 2013
AIR BAGS, STRUCTURE:BODY, ENGINE, TRACTION CONTROL SYSTEM
2009 CHEVY SILVERADO LOST TRACTION ON HIGHWAY DURING SLIPPERY ROAD CONDITIONS, VEHICLE SPUN OUT AND HIT A METAL ROPED FENCE HEAD ON AND ALSO WENT ACROSS THE MEDIAN AND SLAMMED THE FRONT END OF VEHICLE INTO A GUARD RAIL STOPPING IT INSTANTLY FROM GOING INTO ON COMING TRAFFIC. THE VEHICLES DAMAGE WAS ON THE FRONT END DIRECTLY IN THE CENTER CAUSING A WEDGE INTO THE RADIATOR, ENGINE AND BENT THE FRONT OF THE FRAME. THE IMPACT WAS VERY LOUD AND SOLID. THE IMPACT CAUSED THE TRUCK TO STAND ON THE FRONT OF VEHICLE, SLAMMING THE BACK END OF THE VEHICLE ON THE GROUND WITH GREAT FORCE. THE AIRBAG DIDN'T DEPLOY WHICH AT THE SPEED OF AROUND 60 MPH AND THE PLACE THE VEHICLE WAS HIT IN, MAKES ME VERY CONCERNED ON THE SAFETY OF THIS VEHICLE. MY 5 YEAR OLD SON SAID HIS RIGHT ARM WAS HURTING AFTER THE ACCIDENT AND WITH IN THE HOUR OF HAVING THE ACCIDENT MYSELF ENDED UP IN THE HOSPITAL WITH A STIFF NECK AND A VERY SOAR AND BRUISED BACK, I WAS RELEASED WITH MINOR INJURIES AND I CONSIDER MYSELF LUCKY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE ABOUT THIS SITUATION AND THE SAFETY OF MYSELF AND MY SON. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10491014January 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE STALLED AND THE REAR DIFFERENTIAL SEIZED, CAUSING THE VEHICLE SKID. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CALLED ROAD SIDE ASSISTANCE. THE REPRESENTATIVE THAT WAS SENT BY THE ROADSIDE ASSISTANCE SERVICE ADVISED THE CONTACT THAT THE THROTTLE CONTROL SYSTEM MALFUNCTIONED AND ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS HOME WITHOUT FURTHER INCIDENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO REPLACE THE THROTTLE CONTROL SYSTEM. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489464December 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A SLIGHT DELAY OF SEVERAL SECONDS BEFORE THE VEHICLE WOULD RESPOND. ONCE THE VEHICLE DID ENGAGE, IT WOULD ACCELERATE RAPIDLY AND UNCONTROLLABLY. THE CONTACT ALSO STATED THAT WHEN RELEASING THE ACCELERATOR PEDAL, IT WOULD TAKE SEVERAL SECONDS BEFORE THE VEHICLE WOULD DECELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO REMEDY THE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 50,000. .. UPDATED 02-07-13 *BF THE CONSUMER STATED THE VEHICLE IS DANGEROUS TO DRIVE ON SNOW COVERED AND SLIPPERY ROADS. WHEN ACCELERATING FROM A STOP SIGN OR A CORNER, THE SUDDEN UNCONTROLABLE ACCELERATION IS DANGEROUS. NOT BEING ABLE TO DECELERATE THE ENGINE USUALLY CAUSES THE VEHICLE TO SPIN OUT OF CONTROL. UPDATED 02/13/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485872November 23, 2012
STRUCTURE:BODY
YOU CANNOT OPEN THE DOORS WITH THE HANDLE FROM INSIDE THE TRUCK IF DOORS ARE LOCKED. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR. I FEEL THIS IS A MAJOR SAFETY ISSUE AS YOU WOULD NOT BE ABLE TO UNTIL YOU USE THE UNLOCK BUTTON. IF YOU ARE IN A CRASH YOUR INSTINCT WOULD BE THE USE THE HANDLE NOT TO UNLOCK IT FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485454November 21, 2012
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL
WHILE PULLING ONTO I83 I PUSHED DOWN ON THE GAS PEDAL TO QUICKLY ACCELERATE TO MERGE. THE PEDAL BECAME STUCK ON THE FLOOR MAT STICKING IT IN THE DOWN POSITION CAUSING THE TRUCK TO RAPIDLY ACCELERATE AFTER I LEFT MY FOOT OFF THE GAS PEDAL. I HAD TO USE MY FEET TO PULL THE FLOOR MAT BACK TOWARDS THE SEAT TO RELEASE THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW YEARS, MOST RECENTLY NOVEMBER 20, 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483791November 9, 2012
AIR BAGS
RAILROAD HYRAIL VEHICLE EQUIPPED, AFTER MARKET, WITH HYRAIL WHEEL ASSEMBLIES WHICH ALLOW THE VEHICLE TO OPERATE ON RAILROAD TRACKS. ONCE HYRAIL (FLANGED) WHEELS ARE RETRACTED, THE VEHICLE IS OPERATED OVER THE HIGHWAYS AND PUBLIC ROADS LIKE ANY OTHER VEHICLE. ON 10/9/12 NEAR FAIRVIEW, PAA RAILROAD EMPLOYEE WAS OPERATING VEHICLE ON THE RAILROAD TRACKS WHEN IT STRUCK A STANDING EQUIPMENT AT APPROX. 15 MPH. AIRBAGS DID NOT DEPLOY. CONCERN IS THAT THE INSTALLATION OF HYRAIL WHEEL ASSEMBLIES MIGHT BE IMPACTING THE AIRBAG SENSOR. THE HYRAIL WHEEL ASSEMBLIES EXTEND APPROX. ONE FOOT OF STEEL FRAMEWORK AHEAD OF THE FRONT AND REAR BUMPERS. THE PLACEMENT OF THESE ASSEMBLIES MIGHT INADVERTENTLY BE AFFECTING AIRBAG DEPLOYMENT IN CRASHES ON THE RAILROAD TRACK AND ON PUBLIC ROADS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478447October 3, 2012
TIRES
TL* THE CONTACT OWNS 2009 CHEVROLET SILVERADO EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE (235/80/R17) DOT PJAB35HV4109. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE TIRE WAS REPLACED. THE CONTACT INSPECTED THE OTHER TIRES AND NOTICED BUBBLES ON THE FRONT AND REAR PASSENGER SIDE TIRES. THE CONTACT HAD ALL FOUR TIRES REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE STATED THE TIRES WOULD BE INSPECTED BY AN ENGINEER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000...UPDATED 10/22/12 *BF THE CONSUMER INSPECTED THE REAR TIRES AND DISCOVERED THE INSIDE DUAL HAD FAILED. THREE OF THE SIX TIRES ON THE AMBULANCE PROVED TO BE DEFECTIVE WITH AIR BULGES ON THEM. UPDATED 10/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471574August 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THEY NEEDED TO REPLACE THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT SOMEONE WOULD RETURNED HIS CALL LATER. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459580May 24, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKE LIGHTS DID NOT ALWAYS ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE BRAKE BOOSTER AND THE BRAKE SWITCH WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5. THE CONSUMER STATED HE PUSHED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO ACTIVATE THE BRAKE LIGHTS. HE OBSERVED THE BRAKE LIGHTS USING THE GLASS WINDOWS. HE QUICKLY LET OFF THE PEDAL ABOUT 1/2 TO ONE INCH AND HE NOTICED THE LIGHTS WENT OUT BEFORE THE PEDAL WAS FULLY RELEASED. THE CONSUMER BELIEVED THE BRAKE SWITCH WAS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458078May 11, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE NEW FROM CLASSIC CHEVROLET IN GRAPEVINE, TX IN JANUARY 2010. THE FIRST FEW MONTHS I HAD THE VEHICLE, I HAD NO PROBLEMS. STARTING IN MARCH 2010 I NOTICED THAT MY RADIO(NAVIGATION SYSTEM) WOULD SOUND LIKE IT WOULD SHORT OUT INTERMITTENTLY. I DIDN'T REALLY THINK ANYTHING OF IT. I THOUGHT THAT IT HAD TO BE THE RADIO STATION OR INTERFERENCE WITH OTHER WIRELESS SIGNALS. I NEVER REALLY THOUGHT IT WOULD BECOME A PROBLEM UNTIL RECENTLY. ON 5/5/2012, I WAS TRAVELING 70MPH AT NIGHT DOWN THE HIGHWAY WHEN, ALL OF A SUDDEN, MY ENTIRE ELECTRICAL SYSTEM SEEMED LIKE IT WAS "RESETTING" ITSELF MULTIPLE TIMES. FROM DOOR LOCKS TO INSTRUMENT CLUSTER, TO NAVIGATION SYSTEM, TO EVEN HEADLIGHTS, EVERYTHING CYCLED MORE THAN 3 OR 4 TIMES IN RAPID SUCCESSION. I WAS MERELY DRIVING DOWN THE ROAD, I HADN'T JUST TOUCHED ANYTHING, I WAS JUST CRUISING ALONG. AFTER DOING SOME RESEARCH ONLINE, IT IS APPARENT THAT THIS IS A COMMON ISSUE AMONG THIS DESIGN OF THE SILVERADO. FORUM AFTER FORUM HAS OWNERS DESCRIBING THIS SAME ISSUE AND MORE PROBLEMS WITH THE ELECTRICAL SYSTEM. IT IS A MAJOR SAFETY CONCERN THAT COULD END UP KILLING SOMEONE. HEADLIGHTS AND RUNNING LIGHTS THAT TURN OFF WITHOUT CAUSE? WHAT IF THE AIRBAG SYSTEM IS AFFECTED AND IT CAUSES A PREMATURE AIRBAG DEPLOYMENT WHILE SOMEONE IS TRAVELING AT A HIGH RATE OF SPEED? THIS IS NOT AND ISOLATED ISSUE AND THE GOVERNMENT NEEDS TO STEP IN TO FORCE GENERAL MOTORS TO RECALL THIS VEHICLE ALONG WITH ANY OTHER VEHICLES WITH THE SAME ISSUE. IT IS MY UNDERSTANDING THAT GENERAL MOTORS MAY BE AWARE OF THE ISSUE BECAUSE THE 2011 AND 2012 SILVERADOS HAVE HAD DESIGN CHANGES MADE TO THEIR ELECTRICAL SYSTEMS.(I READ THIS IN FORUMS AS WELL.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456351April 24, 2012
SERVICE BRAKES, HYDRAULIC
WARPED FRONT ROTORS BOTH WHEELS. WHILE DRIVING GOING DOWN A HILL, THE STEERING WHEEL WOULD START SHAKING. I AM A RETIRED MASTER MECHANIC WITH OVER 30 YEARS EXPERIENCE SPECIALIZING IN BRAKES. I TOOK MY VEHICLE TO THE DEALER 4 TIMES WITH THIS COMPLAINT. THE DEALER COULD NOT DUPLICATE THE COMPLAINT BECAUSE OF NOT TEST DRIVING DOWN A HILL. TEST DRIVE WAS ON A FLAT SURFACE. PROBLEM ONLY OCCURS WHILE DRIVING DOWN A HILL. I WAS WORRIED ABOUT SAFETY AFTER SO MANY SERVICE VISITS, I FINALLY CALLED GENERAL MOTORS IN DETROIT TO FILE A COMPLAINT. GENERAL MOTORS REPLACED THE ROTORS AS A GOODWILL GESTURE. THE PROBLEM HAS NOT RE-OCCURRED AFTER ROTOR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453942April 3, 2012
ENGINE AND ENGINE COOLING
EXCESSIVE OIL CONSUMPTION AT OR ABOVE 1 QUART OF OIL PER 1,000 MILES. ALL PLUGS FOULED OUT AT 39,000 MILES AND ONE PLUG CRACKED. I CHANGE OIL EVERY 3,500 MILES AND REGULARLY TOP OFF OIL. THERE IS NO LEAKING OIL BUT IT IS SOMEHOW VAPORIZING RAPIDLY. THERE WAS NO REASON FOR THE VEHICLE TO FAIL LIKE THIS AT THIS STAGE IN ITS LIFE. CHEVY HAS COME TO STATE IN A BULLETIN CONCERNING A TWEAK TO THE VALVE COVERS TO KEEP THE OIL FROM VAPORIZING. CHEVY HAS EVEN MORE RECENTLY COME OUT WITH A RECALL AS OF 1/17/2012 TO ANNOUNCE THERE IS A LEGITIMATE ISSUE WITH THE OIL CONSUMPTION ON THIS MODEL CHEVY. THIS IS UNACCEPTABLE AND GM SHOULD PAY FOR ANY CURRENT DAMAGE TO THE TRUCK, WORN PARTS AND ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448622February 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT SHE WOULD HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. ONCE THE VEHICLE WAS STOPPED, THE RPMS WOULD RACE EXCESSIVELY AND THEN THE VEHICLE WOULD BEGIN TO PERFORM NORMALLY. THE DEALER DIAGNOSED THAT THERE WAS A MAINTENANCE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447821February 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE FELL ASLEEP AND LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A CEMENT WALL AND THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED HEAD INJURIES DURING THE CRASH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10447171February 8, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS HAS BEEN ON GOING FROM DAY ONE MY TRUCK HAS 30900 MILES ON IT AND ALMOST 3 YEARS OLD HEAD LIGHTS FLICKER OR DIM OUT FOR NO REASON ALONG WITH THE DASH LIGHTS DEALER SAID IT WAS NOTHING THEY COULD DO IT WAS JUST THAT TYPE OF VOLTAGE REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443240January 9, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS AT 60 TO 65 MPH ON AN INTERSTATE AND THE TRUCK POWERED THE MOTOR DOWN. THE ELECTRONIC STABILITY CONTROL MODULE LIGHT CAME ON AND THE SERVICE ENGINE LIGHT. I WAS ABLE TO GET OFF AT THE LAST SAFE EXIT FOR QUITE A WAY. ONSTAR RECOMMENDED NOT DRIVING IT TO THE DEALER. THE DEALER DID THE DIAGNOSTIC AND AT 28000 MILES TOLD ME IT WAS THE THROTTLE BODY ASSEMBLY. IT TOOK 5 DAYS TO GET A "NEW" ONE.( APROX 1/26/11) ON APROX 12/15/11 AN ALMOST IDENTICAL THING HAPPENED, MILEAGE 50,000. OUT OF WARRANTY I TOOK IT TO A LOCAL SHOP. THEIR COMPUTER TEST CONCLUDED A THROTTLE BODY ASSEMBLY MALFUNCTION. $450.00 TO REPAIR. CALL THE DEALER " NO THAT IS UNDER WARRANTY" DEALER CONCLUDED THAT IT "JUST NEEDED CLEANED". PRIOR TO SERVICE (I RELY ON THIS TRUCK FOR WORK, I CAN NOT GET A RIDE, I CAN NOT RIDE A BUS) I WAS ABLE TO "RESET " THE STABILITRACK ( THE BUTTON WOULD NOT TURN IT OFF) BY PULLING 4 FUSES UNDER THE HOOD FUSE BLOCK. BUT BOY WHEN IT HAD ENOUGH THE TRUCK WOULD POWER THE MOTOR DOWN AND WITHIN 15 SECONDS THE TRUCK WOULD DIE RIGHT WHERE IT WAS. 5 MPH, OR 15 MPH NO POWER NOTHING, BRAKES ,STEERING GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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